Communicate incidents and maintenance

In comparison to Cloud and Website monitors, a Custom monitor is a vital component of your status page that you manage manually by creating incidents. When your Custom monitor experiences downtime or any outage, you use incidents to communicate issues with your status page users directly.

In addition to incidents, you can inform your status page users about scheduled maintenance. With the ability to send custom reminders in advance, you ensure that users are aware of upcoming maintenance activities.

If you require a status page for your SaaS platform, e-commerce site, or mobile application, StatusGator can help. Easily add custom monitors for your product's critical components, and we'll generate a comprehensive status page for you.

Your status page users have continuous access to the latest updates on monitor statuses and ongoing incidents. Subscribers to your status page will receive email notifications for every incident update, or scheduled maintenance, ensuring they stay informed and helping to minimize support ticket submissions.

Tracking incident history provides valuable insights into past incidents by offering access to all published incidents and their details, including updates, affected monitor, contributors, and timelines. This comprehensive view helps in analyzing trends, identifying recurring issues, improving incident response times, and maintaining transparency with stakeholders and customers.