SaaS providers StatusGator for SaaS providers

StatusGator for SaaS providers

For every SaaS operator, having a clear, reliable status page is a must for building trust and reducing support tickets. StatusGator provides an all-in-one status page solution with both website and third-party dependency monitoring built in. With StatusGator, you can create both an internal status page to keep tabs on your hosting providers and apps and an external status page to communicate with your customers -- all in one tool.

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Why every SaaS provider needs StatusGator

Built-in website and third-party monitoring

Unlike other status page tools, StatusGator has monitoring built-in. In addition to your own website, monitor all your providers, hosts, and apps.

Reduce support tickets with proactive notifications

Keep customers informed of incidents by subscribing them to alerts. Proactive communication reduces support tickets.

Create both internal and external pages

Create a public status page for your customers and an internal status page for your team -- StatusGator does both.

Customization options and themes to stay on-brand

StatusGator includes numerous customization options to keep your status page on brand and help instill maximum trust.

Trusted by thousands

The Cloud Status Aggregator

“Kudos on the product! I loved your product when we first brought you on but the changes you've made recently have made this an amazing product! 10/10 stars!!!”
– Mark Racine, Boston Public Schools

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Get the most out of StatusGator

Explore enhanced options for SaaS platforms

Reduce support tickets with a public status page

Reduce support tickets with a public status page

Use your public status page to show the health of your core services and any incidents that might affect them. With StatusGator you can create custom monitors for your most important features and update users during outages or maintenance. In 2024 it’s imperative to have a clear and concise status page which you diligently update when facing downtime or outages. Your competitors have one and your customers expect one.

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Keep your team informed with an internal status page

Keep your team informed with an internal status page

With StatusGator, you can create two status pages: One that’s just for your team and one for your customers. Use your internal status page to track your website health, your servers or network and third-party services that power your platform. StatusGator notifies you of outages affecting your hosting provider, your integrations -- anything in the cloud you depend on. It even alerts you of incidents before your providers do.

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Customize and brand your page for maximum trust

Customize and brand your page for maximum trust

StatusGator allows you to fully customize your status page to align with your brand and operational needs. You can upload logos for both dark and light themes, set a favicon, and choose from various default layouts and themes. Host your status page on a custom domain, add links for support or social media, select which monitors to display, and manage privacy options to control what information is public or private.

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Explore status page examples

View live demos of status pages tailored for SaaS providers

Proactive incident and maintenance notices

Proactive incident and maintenance notices

StatusGator makes it easy for your users to subscribe to updates and receive timely notifications about incidents upcoming maintenance. Users will be automatically notified of incidents you create and upcoming maintenance notifications can be configured to your desired schedule.

You can manage subscriber lists and ensure relevant updates reach the right people. Additionally, integrate helpdesk solutions to automatically generate tickets from user reports, streamlining your support process.

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What our customers say

Quotation
“Great experience so far! You’ll be highly recommended!”
Zach Huntley
Eden Prairie School
“Very useful. Saves me 30 to 60 minutes when something is wrong”
Will Feener
CTO, Whale Rock Capital
“Loving StatusGator”
Joshua Kersey
Systems Engineer, Armanino LPP

Frequently Asked Questions

Can’t find your question? Email us to arrange a time to discuss. We’d love to chat!

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We'll show how StatusGator can benefit your team. No strings attached.

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