Is Microsoft Teams down?
Current Microsoft Teams status is UP

Title: Some users may be unable to receive calls routed through an Auto attendant in Microsoft Teams

User impact: Users may be unable to receive calls routed through an Auto attendant in Microsoft Teams.

Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 30 minutes.

Title: Some users' Microsoft Teams presence information is displayed incorrectly

User impact: Users' Microsoft Teams presence information is displayed incorrectly.

More info: Impact is specific to some users who are utilizing presence-related Microsoft Teams certified applications.

Current status: We’re analyzing recent trends in service telemetry to understand more about the issue and determine our next troubleshooting steps.

Scope of impact: Impact is specific to some users who are utilizing presence-related Microsoft Teams certified applications, who are served through the affected infrastructure.

Next update by: Wednesday, April 17, 2024, at 10:30 AM UTC

Title: Users may be unable to send chat messages using any Microsoft Teams application

User impact: Users may be unable to send chat messages using any Microsoft Teams application.

More info: Impacted Microsoft Teams applications include, but aren't limited to:

- Desktop
- Web
- Mobile

Current status: We've identified that a section of infrastructure, responsible for facilitating chat messages in Microsoft Teams, was unexpectedly performing below acceptable performance thresholds. While we were in the process of analyzing service logs to isolate the source of the problem, system monitoring has indicated that the service has returned to normal health. We're monitoring the service to confirm that the problem is no longer occurring.

Scope of impact: Impact is specific to users who are served through the affected infrastructure.

Root cause: A section of infrastructure, responsible for facilitating chat messages in Microsoft Teams, was unexpectedly performing below acceptable performance thresholds and resulting in impact.

Next update by: Thursday, April 4, 2024, at 11:00 AM UTC

Title: Users are unable to make inbound or outbound calls via Public Switched Telephone Network (PSTN) in Microsoft Teams

User impact: Users are unable to make inbound or outbound calls via PSTN in Microsoft Teams.

Current status: We're analyzing service telemetry to determine the source of impact and develop a mitigation plan.

Scope of impact: Impact is specific to all users who are served through the affected infrastructure.

Next update by: Thursday, March 28, 2024, at 2:30 PM UTC

Title: Some Mac OS users may experience intermittent crashes in meetings within the new Microsoft Teams

User impact: Mac OS users may experience intermittent crashes in meetings within the new Microsoft Teams.

Current status: We've identified that a code regression, within a component of infrastructure that facilitates the rendering of video content, is causing impact to occur. We're developing a fix to correct the regression and expect to have a deployment timeline by the time of our next scheduled update.

Scope of impact: Impact is specific to some users who are served through the affected infrastructure.

Start time: Monday, March 11, 2024, at 5:00 PM UTC

Root cause: A code regression, within a component of infrastructure that facilitates the rendering of video content, is causing impact to occur.

Next update by: Thursday, March 21, 2024, at 11:00 AM UTC