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Recent Google Cloud Outages and Issues

Follow the recent outages and downtime for Google Cloud in the table below.

Start Time

Type

Length

Message

Details

July 19, 2024 12:00 UTC

WARN

about 12 hours

Windows VMs using Crowdstrike’s csagent.sys are crashing and going into unexpected reboot

See more
Start Time

July 19, 2024 12:00 UTC

Type WARN
Affected Components

me-central1 - Google Compute Engine

asia-east1 - Google Compute Engine

asia-south2 - Google Compute Engine

us-central1 - Google Compute Engine

us-east1 - Google Compute Engine

us-east4 - Google Compute Engine

us-east5 - Google Compute Engine

us-south1 - Google Compute Engine

us-west1 - Google Compute Engine

us-west2 - Google Compute Engine

us-west3 - Google Compute Engine

us-west4 - Google Compute Engine

northamerica-northeast1 - Google Compute Engine

northamerica-northeast2 - Google Compute Engine

southamerica-east1 - Google Compute Engine

southamerica-west1 - Google Compute Engine

europe-west2 - Google Compute Engine

europe-west3 - Google Compute Engine

europe-west4 - Google Compute Engine

europe-west9 - Google Compute Engine

europe-west10 - Google Compute Engine

europe-west12 - Google Compute Engine

europe-central2 - Google Compute Engine

europe-north1 - Google Compute Engine

europe-southwest1 - Google Compute Engine

asia-east2 - Google Compute Engine

asia-northeast1 - Google Compute Engine

asia-northeast2 - Google Compute Engine

asia-northeast3 - Google Compute Engine

asia-south1 - Google Compute Engine

asia-southeast1 - Google Compute Engine

asia-southeast2 - Google Compute Engine

australia-southeast1 - Google Compute Engine

australia-southeast2 - Google Compute Engine

me-central2 - Google Compute Engine

me-west1 - Google Compute Engine

africa-south1 - Google Compute Engine

europe-west1 - Google Compute Engine

europe-west6 - Google Compute Engine

europe-west8 - Google Compute Engine

Message

Windows VMs using Crowdstrike’s csagent.sys are crashing and going into unexpected reboot

Details

Summary: Windows VMs using Crowdstrike’s csagent.sys are crashing and going into unexpected reboot
Description: We are experiencing an issue with Windows VMs running Cloudstrike on Google Compute Engine.
After having automatically received a defective patch from Cloudstrike, Windows VMs crash and will not be able to reboot.
Windows VMs that are currently up and running should no longer be impacted.
We will provide an update by Friday, 2024-07-19 09:00 US/Pacific with current details.
We apologize to all who are affected by the disruption.
Diagnosis: Windows VM are crashing and going into an unexpected reboot.
Impacted users may observe Serial port 1 showing the call trace,
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Csagent.sys (part of the Crowdstrike Application package)
0xFFFFFFFFC0000005 0xFFFFF80E88CF033D 0xFFFF858A870FAC58 0xFFFF858A870FA4A0 Dumping stack trace: 0xFFFFF809E35317BF (pvpanic.sys+0x17BF) 0xFFFFF809E35316CB (pvpanic.sys+0x16CB) 0xFFFFF80335941B27 (ntoskrnl.exe+0x292B27) 0xFFFFF80335940AD9 (ntoskrnl.exe+0x291AD9) 0xFFFFF80335868CE7 (ntoskrnl.exe+0x1B9CE7) 0xFFFFF8033588447C (ntoskrnl.exe+0x1D547C) 0xFFFFF803358416BF (ntoskrnl.exe+0x1926BF) 0xFFFFF8033587335F (ntoskrnl.exe+0x1C435F) 0xFFFFF803356D77D0 (ntoskrnl.exe+0x0287D0) 0xFFFFF8033579D214 (ntoskrnl.exe+0x0EE214) 0xFFFFF8033587CF42 (ntoskrnl.exe+0x1CDF42) 0xFFFFF8033587893D (ntoskrnl.exe+0x1C993D) 0xFFFFF809E314033D (csagent.sys+0x0E033D) 0xFFFFF809E3115EEE (csagent.sys+0x0B5EEE) 0xFFFFF809E3117185 (csagent.sys+0x0B7185) 0xFFFFF809E334A037 (csagent.sys+0x2EA037) 0xFFFFF809E3346BB4 (csagent.sys+0x2E6BB4) 0xFFFFF809E30C68C1 (csagent.sys+0x0668C1) 0xFFFFF809E30C597E (csagent.sys+0x06597E) 0xFFFFF809E30C56EB (csagent.sys+0x0656EB) 0xFFFFF809E316883A (csagent.sys+0x10883A) 0xFFFFF809E30BDD3B (csagent.sys+0x05DD3B) 0xFFFFF809E30BDB57 (csagent.sys+0x05DB57) 0xFFFFF809E315D4D1 (csagent.sys+0x0FD4D1) 0xFFFFF803357B4A85 (ntoskrnl.exe+0x105A85) 0xFFFFF803358719FC (ntoskrnl.exe+0x1C29FC)
Workaround: Crowdstrike has pushed an update which should replace the agent "C-00000291*.sys”. The windows VMs that are currently running should no longer be impacted.
Identifying Faulty "C-00000291*.sys"
Channel file "C-00000291*.sys" with timestamp of 0527 UTC or later is the reverted (good) version.
If your VMs are affected, please follow the Workaround Steps to fix the issue.
- Follow [offline repair](https://cloud.google.com/compute/docs/troubleshooting/troubleshooting-windows#offline-repair) (Step 1 to 3)
- Use rescue VM (Test VM), attach boot disk of the affected VM as a secondary disk
**NOTE: Ensure that the boot disk image of the recovery VM differs from the boot disk that is being repaired; failure to do so may result in duplicate disk or partition GUID and unpredictable results as confirmed by Microsoft.
- Navigate to the D:\Windows\System32\drivers\CrowdStrike directory
- Locate the file matching “C-00000291*.sys”, and delete it.
- Power down the Rescue VM detach the secondary disk
- Re-attach the VM to the original VM and boot

July 19, 2024 06:50 UTC

DOWN

about 5 hours

Windows VM are crashing and going into unexpected reboot

See more
Start Time

July 19, 2024 06:50 UTC

Type DOWN
Affected Components

me-central1 - Google Compute Engine

me-central2 - Google Compute Engine

me-west1 - Google Compute Engine

africa-south1 - Google Compute Engine

Americas (regions) - Google Compute Engine

Europe (regions) - Google Compute Engine

Asia Pacific (regions) - Google Compute Engine

Middle East (regions) - Google Compute Engine

Africa (regions) - Google Compute Engine

us-central1 - Google Compute Engine

us-east1 - Google Compute Engine

us-east4 - Google Compute Engine

us-east5 - Google Compute Engine

us-south1 - Google Compute Engine

northamerica-northeast1 - Google Compute Engine

northamerica-northeast2 - Google Compute Engine

southamerica-east1 - Google Compute Engine

southamerica-west1 - Google Compute Engine

europe-west2 - Google Compute Engine

europe-west3 - Google Compute Engine

europe-west4 - Google Compute Engine

europe-west9 - Google Compute Engine

europe-west10 - Google Compute Engine

europe-west12 - Google Compute Engine

europe-central2 - Google Compute Engine

europe-north1 - Google Compute Engine

europe-southwest1 - Google Compute Engine

asia-east1 - Google Compute Engine

asia-east2 - Google Compute Engine

asia-northeast1 - Google Compute Engine

asia-northeast2 - Google Compute Engine

asia-northeast3 - Google Compute Engine

asia-south1 - Google Compute Engine

asia-south2 - Google Compute Engine

asia-southeast1 - Google Compute Engine

us-west1 - Google Compute Engine

us-west2 - Google Compute Engine

us-west3 - Google Compute Engine

us-west4 - Google Compute Engine

europe-west1 - Google Compute Engine

europe-west6 - Google Compute Engine

europe-west8 - Google Compute Engine

asia-southeast2 - Google Compute Engine

australia-southeast1 - Google Compute Engine

australia-southeast2 - Google Compute Engine

Message

Windows VM are crashing and going into unexpected reboot

Details

Summary: Windows VM are crashing and going into unexpected reboot
Description: We are experiencing an issue with Google Compute Engine.
Our engineering team continues to investigate the issue.
We will provide an update by Friday, 2024-07-19 00:15 US/Pacific with current details.
We apologize to all who are affected by the disruption.
Diagnosis: Windows VM are crashing and going into unexpected reboot
Workaround: None at this time.

July 17, 2024 02:05 UTC

WARN

1 day

BigQuery is experiencing issues with reported storage costs and charges globally.

See more
Start Time

July 17, 2024 02:05 UTC

Type WARN
Affected Components

asia-east2 - Google BigQuery

Americas (regions) - Google BigQuery

Asia Pacific (regions) - Google BigQuery

Middle East (regions) - Google BigQuery

Africa (regions) - Google BigQuery

Multi-regions - Google BigQuery

asia-east1 - Google BigQuery

asia-northeast1 - Google BigQuery

asia-northeast2 - Google BigQuery

asia-northeast3 - Google BigQuery

asia-south2 - Google BigQuery

asia-southeast1 - Google BigQuery

asia-southeast2 - Google BigQuery

australia-southeast1 - Google BigQuery

me-central1 - Google BigQuery

me-central2 - Google BigQuery

me-west1 - Google BigQuery

Europe (regions) - Google BigQuery

us-east1 - Google BigQuery

europe-west1 - Google BigQuery

us-central1 - Google BigQuery

us-east4 - Google BigQuery

us-east5 - Google BigQuery

us-south1 - Google BigQuery

us-west1 - Google BigQuery

us-west2 - Google BigQuery

us-west3 - Google BigQuery

us-west4 - Google BigQuery

northamerica-northeast1 - Google BigQuery

northamerica-northeast2 - Google BigQuery

southamerica-east1 - Google BigQuery

southamerica-west1 - Google BigQuery

europe-west2 - Google BigQuery

europe-west3 - Google BigQuery

europe-west4 - Google BigQuery

europe-west6 - Google BigQuery

europe-west8 - Google BigQuery

europe-west9 - Google BigQuery

europe-west10 - Google BigQuery

europe-west12 - Google BigQuery

europe-central2 - Google BigQuery

europe-north1 - Google BigQuery

europe-southwest1 - Google BigQuery

asia-south1 - Google BigQuery

australia-southeast2 - Google BigQuery

africa-south1 - Google BigQuery

eu - Google BigQuery

us - Google BigQuery

Message

BigQuery is experiencing issues with reported storage costs and charges globally.

Details

**Description:**
We are experiencing an issue with Google BigQuery billing beginning on Thursday, 2024-07-11.
The issue was caused due to configuration changes that temporarily interrupted the reporting flow of BigQuery storage usage to the GCP billing system.
Our Engineering team has since reverted the change and expect reporting to return to normal within the next 24 hours.
Additionally, they will work to correct the billing reports for the affected days.
We will provide an update by Tuesday, 2024-07-16 20:45 US/Pacific with current details.
We apologize to all who are affected by the disruption.
**Customer Symptoms:**
BigQuery users may notice a drop in reported storage costs and charges for their projects.
**Workaround:**
None at this time.

July 16, 2024 11:35 UTC

WARN

about 1 hour

[Chronicle Security] Detection page may not be loading

See more
Start Time

July 16, 2024 11:35 UTC

Type WARN
Affected Components

me-central1 - Chronicle Security

me-central2 - Chronicle Security

me-west1 - Chronicle Security

Americas (regions) - Chronicle Security

Europe (regions) - Chronicle Security

Asia Pacific (regions) - Chronicle Security

Middle East (regions) - Chronicle Security

northamerica-northeast2 - Chronicle Security

europe-west2 - Chronicle Security

europe-west3 - Chronicle Security

europe-west6 - Chronicle Security

europe-west12 - Chronicle Security

asia-northeast1 - Chronicle Security

asia-south1 - Chronicle Security

asia-southeast1 - Chronicle Security

australia-southeast1 - Chronicle Security

Message

[Chronicle Security] Detection page may not be loading

Details

Summary: [Chronicle Security] Detection page may not be loading
Description: We are experiencing an issue with Chronicle Security.
Our engineering team continues to investigate the issue.
We will provide an update by Tuesday, 2024-07-16 06:00 US/Pacific with current details.
Diagnosis: Detection page may not be loading .
Workaround: None at this time.

July 15, 2024 17:45 UTC

DOWN

about 1 hour

us-central1: Multiple Cloud Products Experiencing Elevated Errors and Degraded Query Performance with Monitoring Metrics

See more
Start Time

July 15, 2024 17:45 UTC

Type DOWN
Affected Components

Global - Cloud Monitoring

Americas (regions) - Cloud Spanner

Americas (regions) - Google Kubernetes Engine

us-central1 - Cloud Spanner

us-central1 - Google Cloud Bigtable

us-central1 - Google Kubernetes Engine

Americas (regions) - Google Cloud Bigtable

Message

us-central1: Multiple Cloud Products Experiencing Elevated Errors and Degraded Query Performance with Monitoring Metrics

Details

Summary: us-central1: Multiple Cloud Products Experiencing Elevated Errors and Degraded Query Performance with Monitoring Metrics
Description: We are experiencing issues with Monitoring metrics with Cloud Monitoring, Bigtable, and Cloud Spanner, Cloud SQL, Google Kubernetes Engine.
Mitigation work is currently underway by our engineering team.
We will provide more information by Monday, 2024-07-15 11:20 US/Pacific.
Diagnosis: Affected customers may observe errors and/or latency when trying to query monitoring data, autoscaling, dashboards, and alert evaluations in the us-central1 region.
Workaround: None at this time.

2024-07-19 23:35:43 UTC UTC

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2024-07-19 23:35:43 UTC UTC

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2024-07-19 23:35:43 UTC UTC

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2024-07-19 23:35:43 UTC UTC

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StatusGator has almost 8 years of Google Cloud status history.

Google Cloud Components and Services

View details of the current Google Cloud status below.

Name

Status

Details

Apigee Edge Private Cloud

UP See more

Apigee Edge Public Cloud

UP See more

Cloud Armor

UP See more

Cloud Asset Inventory

UP See more

Cloud Billing

UP See more

Cloud Build

UP See more

Cloud CDN

UP See more

Cloud Data Fusion

UP See more

Cloud Data Loss Prevention

UP See more

Cloud Domains

UP See more

Cloud Endpoints

UP See more

Cloud External Key Manager

UP See more

Cloud Filestore

UP See more

Cloud Firestore

UP See more

Cloud HSM

UP See more

Cloud IDS

UP See more

Cloud Key Management Service

UP See more

Cloud Load Balancing

UP See more

Cloud Logging

UP See more

Cloud Memorystore

UP See more

Cloud Monitoring

UP See more

Cloud NAT

UP See more

Cloud Natural Language API

UP See more

Cloud Profiler

UP See more

Cloud Run

UP See more

Cloud Security Command Center

UP See more

Cloud Source Repositories

UP See more

Cloud Spanner

UP See more

Cloud Storage for Firebase

UP See more

Cloud Talent Solution - Job Search

UP See more

Cloud Trace

UP See more

Cloud Translation

UP See more

Cloud Vision

UP See more

Cloud Workflows

UP See more

Cloud Workstations

UP See more

Google App Engine

UP See more

Google BigQuery

UP See more

Google Cloud Access Approval

UP See more

Google Cloud Access Context Manager

UP See more

Google Cloud Access Transparency

UP See more

Google Cloud Agent Assist

UP See more

Google Cloud AI Platform Prediction

UP See more

Google Cloud AI Platform Training

UP See more

Google Cloud AlloyDB for PostgreSQL

UP See more

Google Cloud Anthos Service Mesh

UP See more

Google Cloud API Gateway

UP See more

Google Cloud Apigee

UP See more

Google Cloud Apigee Hybrid

UP See more

Google Cloud Application Integration

UP See more

Google Cloud AppSheet

UP See more

Google Cloud Artifact Registry

UP See more

Google Cloud Assured Workloads

UP See more

Google Cloud AutoML Natural Language

UP See more

Google Cloud AutoML Tables

UP See more

Google Cloud AutoML Translation

UP See more

Google Cloud AutoML Video

UP See more

Google Cloud AutoML Vision

UP See more

Google Cloud Backup and DR

UP See more

Google Cloud Backup for GKE

UP See more

Google Cloud Bare Metal Solution

UP See more

Google Cloud Batch

UP See more

Google Cloud BeyondCorp Enterprise

UP See more

Google Cloud BigQuery Data Transfer Service

UP See more

Google Cloud Bigtable

UP See more

Google Cloud Binary Authorization

UP See more

Google Cloud Certificate Authority Service

UP See more

Google Cloud Chronicle Security

UP See more

Google Cloud Chronicle SOAR

UP See more

Google Cloud Colab Enterprise

UP See more

Google Cloud Composer

UP See more

Google Cloud Console

UP See more

Google Cloud Contact Center AI Platform

UP See more

Google Cloud Contact Center Insights

UP See more

Google Cloud Container Registry

UP See more

Google Cloud Database Migration Service

UP See more

Google Cloud Data Catalog

UP See more

Google Cloud Dataflow

UP See more

Google Cloud Dataform

UP See more

Google Cloud Dataplex

UP See more

Google Cloud Dataproc

UP See more

Google Cloud Dataproc Metastore

UP See more

Google Cloud Datastore

UP See more

Google Cloud Datastream

UP See more

Google Cloud Deploy

UP See more

Google Cloud Dialogflow CX

UP See more

Google Cloud Dialogflow ES

UP See more

Google Cloud DNS

UP See more

Google Cloud Document AI

UP See more

Google Cloud Document AI Warehouse

UP See more

Google Cloud Eventarc

UP See more

Google Cloud Firebase Authentication

UP See more

Google Cloud Firebase Test Lab

UP See more

Google Cloud Functions

UP See more

Google Cloud GKE fleet management

UP See more

Google Cloud Healthcare and Life Sciences

UP See more

Google Cloud Hybrid Connectivity

UP See more

Google Cloud Identity and Access Management

UP See more

Google Cloud Identity-Aware Proxy

UP See more

Google Cloud Identity Platform

UP See more

Google Cloud Infrastructure Manager

UP See more

Google Cloud Integration Connectors

UP See more

Google Cloud Key Access Justifications

UP See more

Google Cloud Lending DocAI

UP See more

Google Cloud Looker Studio

UP See more

Google Cloud Managed Service for Microsoft Active Directory (AD)

UP See more

Google Cloud Mandiant Attack Surface Management

UP See more

Google Cloud Mandiant Hunt for Chronicle

UP See more

Google Cloud Mandiant Managed Defense

UP See more

Google Cloud Mandiant Security Validation

UP See more

Google Cloud Mandiant Threat Intelligence

UP See more

Google Cloud Marketplace

UP See more

Google Cloud Media CDN

UP See more

Google Cloud Memorystore for Memcached

UP See more

Google Cloud Memorystore for Redis

UP See more

Google Cloud Memorystore for Redis Cluster

UP See more

Google Cloud Migrate to Virtual Machines

UP See more

Google Cloud NetApp Volumes

UP See more

Google Cloud Network Connectivity Center

UP See more

Google Cloud Networking

UP See more

Google Cloud Network Intelligence Center

UP See more

Google Cloud Network Telemetry

UP See more

Google Cloud Persistent Disk

UP See more

Google Cloud Personalized Service Health

UP See more

Google Cloud Private Service Connect

UP See more

Google Cloud Procurement DocAI

UP See more

Google Cloud Pub/Sub

UP See more

Google Cloud Pub/Sub Lite

UP See more

Google Cloud reCAPTCHA Enterprise

UP See more

Google Cloud Recommendation AI

UP See more

Google Cloud Recommender

UP See more

Google Cloud Resource Manager API

UP See more

Google Cloud Retail API

UP See more

Google Cloud Scheduler

UP See more

Google Cloud Secret Manager

UP See more

Google Cloud Service Directory

UP See more

Google Cloud Spectrum Access System

UP See more

Google Cloud Speech-to-Text

UP See more

Google Cloud SQL

UP See more

Google Cloud Storage

UP See more

Google Cloud Storage Transfer Service

UP See more

Google Cloud Support

UP See more

Google Cloud Tasks

UP See more

Google Cloud Text-to-Speech

UP See more

Google Cloud Traffic Director

UP See more

Google Cloud Transcoder API

UP See more

Google Cloud Vertex AI AutoML Image

UP See more

Google Cloud Vertex AI AutoML Tabular

UP See more

Google Cloud Vertex AI AutoML Text

UP See more

Google Cloud Vertex AI AutoML Video

UP See more

Google Cloud Vertex AI Batch Prediction

UP See more

Google Cloud Vertex AI Data Labeling

UP See more

Google Cloud Vertex AI Explainable AI

UP See more

Google Cloud Vertex AI Feature Store

UP See more

Google Cloud Vertex AI Matching Engine

UP See more

Google Cloud Vertex AI ML Metadata

UP See more

Google Cloud Vertex AI Model Monitoring

UP See more

Google Cloud Vertex AI Model Registry

UP See more

Google Cloud Vertex AI Online Prediction

UP See more

Google Cloud Vertex AI Pipelines

UP See more

Google Cloud Vertex AI Search

UP See more

Google Cloud Vertex AI TensorBoard

UP See more

Google Cloud Vertex AI Training

UP See more

Google Cloud Vertex AI Vizier

UP See more

Google Cloud Vertex AI Workbench User Managed Notebooks

UP See more

Google Cloud Video Intelligence API

UP See more

Google Cloud VMWare engine

UP See more

Google Cloud VPC Service Controls

UP See more

Google Cloud Web Risk

UP See more

Google Compute Engine

UP See more

Google Distributed Cloud Edge

UP See more

Google Kubernetes Engine

UP See more

Virtual Private Cloud (VPC)

UP See more

2 status changes in the last 24 hours

Google Cloud status, last 24 hours:

12:00 AM
6:00 AM
12:00 PM
6:00 PM
12:00 AM
12:00 AM
12:00 PM
12:00 AM
  • Up: 7 hours

  • Warn: 12 hours

  • Down: 5 hours

Google Cloud Outage and Status History

We've been monitoring Google Cloud outages since August 22, 2016.
Here's the history of service outages we've observed from the Google Cloud Status Page:

Instant enriched data from
3,970 status pages

About Our Google Cloud Status Page Integration

Google Cloud is a Cloud Infrastructure solution that StatusGator has been monitoring since August 2016. Over the past almost 8 years, we have collected data on on more than 2,326 outages that affected Google Cloud users. When Google Cloud publishes downtime on their status page, they do so across 6,356 components and 66 groups using 3 different statuses: up, warn, and down which we use to provide granular uptime metrics and notifications.

More than 2,100 StatusGator users monitor Google Cloud to get notified when it's down or has an outage. This makes it one of the most popular cloud infrastructure services monitored on our platform. We've sent more than 417,400 notifications to our users about Google Cloud incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Google Cloud is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Google Cloud is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Google Cloud does not post separate notifications for planned maintenance work so we are unable to send notifications when maintenance windows begin. If you need Google Cloud maintenance notifications, please email us.

Google Cloud does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Google Cloud maintenance events into your unified calendar.

When Google Cloud posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Google Cloud has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Google Cloud has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

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No outages or status changes in the last 24 hours

Google Cloud status, last 24 hours:

8:00 PM
2:00 AM
8:00 AM
2:00 PM
8:00 PM
8:00 PM
8:00 AM
8:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

Google Cloud Outage and Status History

We've been monitoring Google Cloud outages since August 22, 2016.
Here's the history of service outages we've observed from the Google Cloud Status Page: