Is Edgio Support Ticketing System down?
Current Edgio Support Ticketing System status is UP

We checked the official Edgio Support Ticketing System Status Page 4 min. 39 sec. ago. Learn more
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Recent Edgio Support Ticketing System Outages and Issues

Follow the recent outages and downtime for Edgio Support Ticketing System in the table below.

Start Time

Type

Length

Message

Details

December 18, 2023 20:28 UTC

WARN

ongoing

Possible Issue with Edgio EdgePrism Network Service in PDK (Atlanta, GA) and BFI (Seattle, WA)

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Start Time

December 18, 2023 20:28 UTC

Type WARN
Affected Components

Support Ticketing System

Message

Possible Issue with Edgio EdgePrism Network Service in PDK (Atlanta, GA) and BFI (Seattle, WA)

Details

Edgio Engineers are actively investigating customer impact in PDK (Atlanta, GA) and BFI (Seattle, WA) that may be causing streaming playback failures and working towards remediation steps. Next expected update: 60 minutes or as new information becomes available.

December 18, 2023 19:23 UTC

DOWN

about 1 hour

Possible Issue with Edgio Ticketing System

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Start Time

December 18, 2023 19:23 UTC

Type DOWN
Affected Components

Support Ticketing System

Message

Possible Issue with Edgio Ticketing System

Details

Edgio is currently working on addressing an issue that may be impacting our Support communications. We have sporadic reports of the ticket creation process being delayed for tickets opened via email. We will continue to provide updates as they become available. Should you require immediate attention, please contact our Support team by phone @ 1 (602) 850-5200

November 30, 2023 19:33 UTC

DOWN

40 minutes

Identified Issue with Edgio Support Ticketing System

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Start Time

November 30, 2023 19:33 UTC

Type DOWN
Affected Components

Support Ticketing System

Message

Identified Issue with Edgio Support Ticketing System

Details

Edgio is currently working on addressing an issue that may be impacting our Support communications. We have sporadic reports of the ticket creation process being delayed for tickets opened via email. We will continue to provide updates as they become available. Should you require immediate attention, please contact our Support team by phone @ 1 (602) 850-5200

November 07, 2023 18:48 UTC

DOWN

14 days

Change to the ServiceNow Application

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Start Time

November 07, 2023 18:48 UTC

Type DOWN
Affected Components

Support Ticketing System

Message

Change to the ServiceNow Application

Details

Edgio has recently made an update to ServiceNow applications. We have momentarily limited user visibility tickets to only tickets opened by specific users rather than the ability to see all tickets opened under a user’s company. Further updates will be provided as progress is made. We do apologize for the inconvenience.

October 25, 2023 18:38 UTC

WARN

13 days

Possible Issue with Video Streaming Service

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Start Time

October 25, 2023 18:38 UTC

Type WARN
Affected Components

Support Ticketing System

Message

Possible Issue with Video Streaming Service

Details

We are investigating an issue that might be impacting the Edgio Streaming Service. Edgio Engineers are actively investigating customer impact, affected services, and remediation steps. Next expected update: 20-30 minutes or as new information becomes available.

2024-04-28 20:34:33 UTC UTC

STATUS

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2024-04-28 20:34:33 UTC UTC

STATUS

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2024-04-28 20:34:33 UTC UTC

STATUS

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2024-04-28 20:34:33 UTC UTC

STATUS

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2024-04-28 20:34:33 UTC UTC

STATUS

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Sign Up for More Edgio Support Ticketing System History

StatusGator has over 1 year of Edgio Support Ticketing System status history.

No outages or status changes in the last 24 hours

Edgio Support Ticketing System status, last 24 hours:

9:00 PM
3:00 AM
9:00 AM
3:00 PM
9:00 PM
9:00 PM
9:00 AM
9:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Edgio Support Ticketing System Outage and Status History

We've been monitoring Edgio Support Ticketing System outages since September 26, 2022.
Here's the history of service outages we've observed from the Edgio Support Ticketing System Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Edgio Support Ticketing System Status Page Integration

Edgio Support Ticketing System is a CMS and CDN solution that StatusGator has been monitoring since September 2022. Over the past over 1 year, we have collected data on on more than 579 outages that affected Edgio Support Ticketing System users. When Edgio Support Ticketing System publishes downtime on their status page, they do so across 29 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Edgio Support Ticketing System to get notified when it's down, is under maintenance, or has an outage. We've sent more than 400 notifications to our users about Edgio Support Ticketing System incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Edgio Support Ticketing System is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Edgio Support Ticketing System is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Edgio Support Ticketing System posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Edgio Support Ticketing System enters a pre-planned maintenance window, keeping you up to date.

Edgio Support Ticketing System does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Edgio Support Ticketing System maintenance events into your unified calendar.

When Edgio Support Ticketing System posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Edgio Support Ticketing System has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Edgio Support Ticketing System has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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