Is Kickserv Customer Center down?
Current Kickserv Customer Center status is UP

We checked the official Kickserv Customer Center Status Page 3 min. 41 sec. ago. Learn more
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Recent Kickserv Customer Center Outages and Issues

Follow the recent outages and downtime for Kickserv Customer Center in the table below.

Start Time

Type

Length

Message

Details

March 08, 2024 04:04 UTC

WARN

ongoing

Emails from Kickserv free accounts to Yahoo and AOL may be sent to spam folders

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Start Time

March 08, 2024 04:04 UTC

Type WARN
Affected Components

Web Application (app.kickserv.com)

Customer Center

Message

Emails from Kickserv free accounts to Yahoo and AOL may be sent to spam folders

Details

Monitoring - Some emails sent from Kickserv free accounts to Yahoo or AOL email addresses are being sent to customers' junk mail folders. This is a result of spammers attempting to use Kickserv to send unsolicited email, raising our spam score at certain email providers. We have added measures to eliminate spam, and are working with Yahoo and AOL to resolve this problem more quickly, but spam scores take time to correct themselves. Please be patient and let your Yahoo and AOL customers know to check their junk mail folders for emails from Kickserv. You can also send notifications via text message instead of (or in addition to) email. This gets your customers notified more quickly without the need to check email at all. Check your Messaging settings in Kickserv to enable text messages. Mar 07, 2024 - 10:18 CST

March 08, 2024 03:04 UTC

WARN

about 1 hour

Scheduled database upgrades

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Start Time

March 08, 2024 03:04 UTC

Type WARN
Affected Components

Web Application (app.kickserv.com)

Customer Center

Message

Scheduled database upgrades

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 07, 2024 - 21:00 CST

December 18, 2022 02:04 UTC

MAINT

about 2 hours

Database upgrades and maintenance

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Start Time

December 18, 2022 02:04 UTC

Type MAINT
Affected Components

iOS App

Web Application (app.kickserv.com)

Search

QuickBooks Online Sync

Online Payments - Stripe Checkout.js

Online Payments - Stripe API

Email Notifications

Mobile API

Amazon Web Services

Android App

Text Notifications

Customer Center

Public Site (kickserv.com)

QuickBooks Desktop Sync

Message

Database upgrades and maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 17, 2022 - 20:00 CST

March 14, 2022 15:34 UTC

WARN

about 3 hours

Inbound email replies are not being received

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Start Time

March 14, 2022 15:34 UTC

Type WARN
Affected Components

Customer Center

Web Application (kickservapp.com)

Message

Inbound email replies are not being received

Details

Investigating - We are investigating an issue which is preventing email replies from being received by the Kickserv web application. We hope to have it resolved shortly. Until we do, if you are awaiting a reply from a customer, you may want to follow up with them by phone or separate email. We'll update you when we have more information. Mar 14, 10:29 CDT

February 18, 2022 21:29 UTC

WARN

6 days

kck.sv links are not resolving

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Start Time

February 18, 2022 21:29 UTC

Type WARN
Affected Components

Text Notifications

Customer Center

Message

kck.sv links are not resolving

Details

Investigating - We are seeing DNS problems resolving web URLs created by our link shortening service. These URLs start with kck.sv and are used by our text messaging service and a few other areas of our web application. We are investigating now. In the meantime, if your customers are having problems viewing payment requests, you can send them a link to the Customer Center by visiting the customer's screen in Kickserv, selecting the Overview tab, and scrolling to the Customer Center section. Thanks for bearing with us while we sort this out. Feb 18, 13:26 PST

2024-05-07 03:36:30 UTC UTC

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2024-05-07 03:36:30 UTC UTC

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2024-05-07 03:36:30 UTC UTC

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2024-05-07 03:36:30 UTC UTC

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2024-05-07 03:36:30 UTC UTC

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Sign Up for More Kickserv Customer Center History

StatusGator has about 3 years of Kickserv Customer Center status history.

No outages or status changes in the last 24 hours

Kickserv Customer Center status, last 24 hours:

4:00 AM
10:00 AM
4:00 PM
10:00 PM
4:00 AM
4:00 AM
4:00 PM
4:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Kickserv Customer Center Outage and Status History

We've been monitoring Kickserv Customer Center outages since March 14, 2021.
Here's the history of service outages we've observed from the Kickserv Customer Center Status Page:

May 2024

April 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,950 status pages

About Our Kickserv Customer Center Status Page Integration

Kickserv Customer Center is an Identity Management, Project Management, and Smart Home solution that StatusGator has been monitoring since March 2021. Over the past over 3 years, we have collected data on on more than 74 outages that affected Kickserv Customer Center users. When Kickserv Customer Center publishes downtime on their status page, they do so across 14 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Kickserv Customer Center to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Kickserv Customer Center is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Kickserv Customer Center is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Kickserv Customer Center posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Kickserv Customer Center enters a pre-planned maintenance window, keeping you up to date.

Since Kickserv Customer Center publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Kickserv Customer Center posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Kickserv Customer Center has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Kickserv Customer Center has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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