Is Splashtop remote desktop service down?
Current Splashtop remote desktop service status is UP

We checked the official Splashtop remote desktop service Status Page 1 min. 2 sec. ago. Learn more
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Recent Splashtop remote desktop service Outages and Issues

Follow the recent outages and downtime for Splashtop remote desktop service in the table below.

Start Time

Type

Length

Message

Details

April 24, 2024 20:46 UTC

WARN

about 8 hours

We have received reports regarding users unable to connect to their remote computers in conjunction with specific versions of Datto RMM.

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Start Time

April 24, 2024 20:46 UTC

Type WARN
Affected Components

Splashtop remote desktop service

Message

We have received reports regarding users unable to connect to their remote computers in conjunction with specific versions of Datto RMM.

Details

Investigating - We have received reports regarding users unable to connect to their remote computers in conjunction with specific versions of Datto RMM. Our team is actively investigating the issues and will post updates once we have more information or resolution. Apr 24, 2024 - 13:44 PDT

February 08, 2024 03:45 UTC

WARN

about 4 hours

Intermittently unable to connect to relay server

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Start Time

February 08, 2024 03:45 UTC

Type WARN
Affected Components

Splashtop remote desktop service

Message

Intermittently unable to connect to relay server

Details

Investigating - We are getting reports that when establishing a remote session, it will get unable to connect to relay server error. We are investigating it. Feb 07, 2024 - 19:45 PST

January 21, 2024 05:10 UTC

MAINT

about 2 hours

Scheduled Maintenance announcement

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Start Time

January 21, 2024 05:10 UTC

Type MAINT
Affected Components

Splashtop remote desktop service

Splashtop web console (my.splashtop.com)

Message

Scheduled Maintenance announcement

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan 20, 2024 - 21:10 PST

January 16, 2024 09:10 UTC

WARN

40 minutes

Intermittently unable to reach Splashtop Servers on EU stack

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Start Time

January 16, 2024 09:10 UTC

Type WARN
Affected Components

Splashtop remote desktop service

Message

Intermittently unable to reach Splashtop Servers on EU stack

Details

Update - We are continuing to investigate this issue. Jan 16, 2024 - 01:10 PST

December 04, 2023 13:25 UTC

WARN

about 1 hour

Intermittently unable to reach Splashtop Servers

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Start Time

December 04, 2023 13:25 UTC

Type WARN
Affected Components

Splashtop remote desktop service

Message

Intermittently unable to reach Splashtop Servers

Details

Investigating - Our servers are currently experiencing an issue. You might not be able to log in Splashtop apps. Our engineers are working to resolve it as soon as possible. We apologize for the inconvenience. Dec 04, 2023 - 05:24 PST

2024-04-25 14:18:52 UTC UTC

STATUS

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2024-04-25 14:18:52 UTC UTC

STATUS

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2024-04-25 14:18:52 UTC UTC

STATUS

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2024-04-25 14:18:52 UTC UTC

STATUS

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2024-04-25 14:18:52 UTC UTC

STATUS

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Sign Up for More Splashtop remote desktop service History

StatusGator has about 7 years of Splashtop remote desktop service status history.

1 status change in the last 24 hours

Splashtop remote desktop service status, last 24 hours:

3:00 PM
9:00 PM
3:00 AM
9:00 AM
3:00 PM
3:00 PM
3:00 AM
3:00 PM
  • Up: 16 hours

  • Warn: 8 hours

  • Down: 0 minutes

  • Maintenance: 0 minutes

Splashtop remote desktop service Outage and Status History

We've been monitoring Splashtop remote desktop service outages since April 5, 2017.
Here's the history of service outages we've observed from the Splashtop remote desktop service Status Page:

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Splashtop remote desktop service Status Page Integration

Splashtop remote desktop service is an IT solution that StatusGator has been monitoring since April 2017. Over the past about 7 years, we have collected data on on more than 128 outages that affected Splashtop remote desktop service users. When Splashtop remote desktop service publishes downtime on their status page, they do so across 7 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Splashtop remote desktop service to get notified when it's down, is under maintenance, or has an outage. We've sent more than 600 notifications to our users about Splashtop remote desktop service incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Splashtop remote desktop service is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Splashtop remote desktop service is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Splashtop remote desktop service posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Splashtop remote desktop service enters a pre-planned maintenance window, keeping you up to date.

Since Splashtop remote desktop service publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Splashtop remote desktop service posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Splashtop remote desktop service has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Splashtop remote desktop service has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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