Is CDC Service Colocation down?
Current CDC Service Colocation status is UP

We checked the official CDC Service Colocation Status Page 2 min. 39 sec. ago. Learn more
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Recent CDC Service Support Desk Operations Outages and Issues

Follow the recent outages and downtime for CDC Service Support Desk Operations in the table below.

Start Time

Type

Length

Message

Details

June 15, 2022 05:38 UTC

DOWN

about 1 hour

MyCustodian Portal Offline

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Start Time

June 15, 2022 05:38 UTC

Type DOWN
Affected Components

Web Portals - Support Desk Operations

Message

MyCustodian Portal Offline

Details

The issue has been escalated to our Tier 3 team and is currently being investigated.

Whilst the portal is offline, if you require assistance, please contact the NOC team via email: [email protected] or phone: 01622 230382 (Option 1).

We apologise for any inconvenience this may cause.

June 12, 2022 19:03 UTC

MAINT

about 2 hours

[CDC-ID: #241399] - MyCustodian Portal Upgrades

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Start Time

June 12, 2022 19:03 UTC

Type MAINT
Affected Components

Web Portals - Support Desk Operations

Message

[CDC-ID: #241399] - MyCustodian Portal Upgrades

Details

Our customer portal is undergoing a major update, to minimise the impact to you we will be rolling this out on the 12th of June between 20:00 – 22:00

During this time, the portal will not be accessible. However, the NOC team will be on hand to handle any emergency requests via email and telephone as normal.

October 28, 2021 09:15 UTC

WARN

13 minutes

Inbound Email Delivery Issues

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Start Time

October 28, 2021 09:15 UTC

Type WARN
Affected Components

Email - Support Desk Operations

Message

Inbound Email Delivery Issues

Details

We are aware of an issue affecting inbound emails. We are investigating, however our phone lines and Customer Portal is still fully operational.

March 20, 2021 17:23 UTC

WARN

about 3 hours

Mailflow issues to servicedesk

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Start Time

March 20, 2021 17:23 UTC

Type WARN
Affected Components

Email - Support Desk Operations

Message

Mailflow issues to servicedesk

Details

We are investigating email issues to/from our support desk.

Client portal operations are unaffected, so please use the portal where possible.

For urgent support, please call us on +44(0)1622 230382

No outages or status changes in the last 24 hours

CDC Service Support Desk Operations status, last 24 hours:

11:00 AM
5:00 PM
11:00 PM
5:00 AM
11:00 AM
11:00 AM
11:00 PM
11:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

CDC Service Support Desk Operations Outage and Status History

We've been monitoring CDC Service Support Desk Operations outages since March 14, 2021.
Here's the history of service outages we've observed from the CDC Service Support Desk Operations Status Page:

March 2023

February 2023

January 2023

  • Up

  • Warn

  • Down

  • Maintenance

December 2022

November 2022

October 2022

  • Up

  • Warn

  • Down

  • Maintenance

September 2022

August 2022

July 2022

  • Up

  • Warn

  • Down

  • Maintenance

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
2,690 status pages

About Our CDC Service Colocation Status Page Integration

CDC Service Colocation is a Hosting solution that StatusGator has been monitoring since March 2021. Over the past about 2 years, we have collected data on on more than 136 outages that affected CDC Service Colocation users. When CDC Service Colocation publishes downtime on their status page, they do so across 40 components and 13 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor CDC Service Colocation to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If CDC Service Colocation is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when CDC Service Colocation is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

CDC Service Colocation posts separate notifications for planned maintenance work. StatusGator will notify subscribers when CDC Service Colocation enters a pre-planned maintenance window, keeping you up to date.

CDC Service Colocation does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate CDC Service Colocation maintenance events into your unified calendar.

When CDC Service Colocation posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When CDC Service Colocation has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because CDC Service Colocation has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is CDC Service Colocation down today?

According to its status page CDC Service Colocation is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when CDC Service Colocation is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if CDC Service Colocation is having issues?

There are two main options: You can check the CDC Service Colocation status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

CDC Service Colocation status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the CDC Service Colocation status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting CDC Service Colocation customer support while checking everything on your side. You can also try Tweeting at them via @CustodianDC on Twitter. Or visit their official status page or website:

Where do you get the official CDC Service Colocation status?

We use the official CDC Service Colocation status page. Here are links to their status page and other helpful links.

CDC Service Colocation Down?

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