Is CDC Service down?
Current CDC Service status is UP

We checked the official CDC Service Status Page 3 min. 45 sec. ago. Learn more
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Recent CDC Service Outages and Issues

Follow the recent outages and downtime for CDC Service in the table below.

Start Time

Type

Length

Message

Details

February 02, 2023 10:33 UTC

WARN

about 7 hours

Packet Losses - THN<>GAT

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Start Time

February 02, 2023 10:33 UTC

Type WARN
Affected Components

BYF - MPLS/VPLS/L2VPN

BYF - Global IP Transit

Message

Packet Losses - THN<>GAT

Details

We are currently investigating packet loss on our circuit between Telehouse North and 4D Gatwick.

All non-protected IP Transit and MPLS services on this circuit should be considered at-risk.

Updates will follow once we have further information. If you have any questions, please contact our support team, quoting [CDC-ID: # 244365]

February 01, 2023 17:23 UTC

WARN

about 17 hours

Packet Losses - THN<>GAT

See more
Start Time

February 01, 2023 17:23 UTC

Type WARN
Affected Components

GAT - MPLS/VPLS/L2VPN

GAT - Global IP Transit

Message

Packet Losses - THN<>GAT

Details

We are currently investigating packet loss on our circuit between Telehouse North and 4D Gatwick.

All non-protected IP Transit and MPLS services on this circuit should be considered at-risk.

Updates will follow once we have further information. If you have any questions, please contact our support team, quoting [CDC-ID: # 244365]

January 26, 2023 04:13 UTC

WARN

about 8 hours

[CDC-ID: #244283] Dark Fibre Losses - THN <> DA2

See more
Start Time

January 26, 2023 04:13 UTC

Type WARN
Affected Components

DA2 - Global IP Transit

DA2 - MPLS/VPLS/L2VPN

Message

[CDC-ID: #244283] Dark Fibre Losses - THN <> DA2

Details

At 02:25 Custodian's monitoring systems detected a dark fibre loss between DA2 and Telehouse North.
Services were restored back to their normal level after the event and we are investigating the fault with the provider.

Direct services from DA2 to THN should be considered at risk for the time being.

Services traversing DA2 and GOS are not impacted by this event.

The provider has been contacted to find out if there are to be any further outages between the two sites and what the root cause of this outage was. Updates will follow as investigations with the provider progress. We will strive to keep customer impact to a minimum as always. This is being tracked under [CDC-ID: # 244283]

January 25, 2023 15:03 UTC

MAINT

about 5 hours

[CDC-ID: #244079] DA2 High Voltage Maintenance

See more
Start Time

January 25, 2023 15:03 UTC

Type MAINT
Affected Components

DA2 - Colocation

Message

[CDC-ID: #244079] DA2 High Voltage Maintenance

Details

The site electrical team are scheduled to undertake maintenance on high voltage infrastructure on both power supplies at our Dartford site.

There is an increased risk for a loss of a single feed to our power supply at DA2. Whilst maintenance is ongoing, we will move the load to our generator power supply. In addition, our UPS backup remains in place as regular. We expect services to continue without any interruption through entire maintenance window. To further reduce the risk, engineers will only be working at one power feed at a time.

This maintenance status has been classified with status: "at risk" for this window.
This maintenance event has been logged under [CDC-ID:244079]

November 19, 2022 22:03 UTC

MAINT

about 7 hours

[CDC-ID: #243168] Third Party Dark Fibre Maintenance (THN)

See more
Start Time

November 19, 2022 22:03 UTC

Type MAINT
Affected Components

THN - MPLS/VPLS/L2VPN

THN - DWDM/Wavelength

THN - Global IP Transit

Message

[CDC-ID: #243168] Third Party Dark Fibre Maintenance (THN)

Details

One of our third-party providers has advised that they need to perform maintenance between Telehouse North (THN) and Maidstone (CDC) which will have an impact our Dark Fibre link from Telehouse North (THN) to Maidstone (CDC).

This maintenance is to be considered as "affected – outage expected".

[Layer-3 IP Transit Services] Our core IP Transit network automatically re-routes all protected services when a fibre break is detected and brings the failed fibre back into service only once it has been stable and error free for a period of time. As such, all Layer-3 services will have possible path switches at start and end of this work, depending on destination path selected, with potential changes in latency to some destinations, no significant disruption is expected to any IPT services at any location.

[Layer-2 MPLS/VPLS Services] Standard Ethernet Services which have a path between THN<->CDC will experience an outage. Protected Ethernet Services which have a path between THN<->CDC may see a switch/re-route during this work; no significant disruption is expected. Diverse Ethernet Services which include a path between THN<->CDC may see the loss of one member; no parallel outages of both feeds are expected.

[Wavelength Services] Services between THN<->CDC may experience an outage.

This maintenance has been scheduled under ticket: [CDC-ID: #243168].

2023-02-07 14:52:12 UTC UTC

STATUS

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2023-02-07 14:52:12 UTC UTC

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2023-02-07 14:52:12 UTC UTC

STATUS

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2023-02-07 14:52:12 UTC UTC

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2023-02-07 14:52:12 UTC UTC

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StatusGator has almost 2 years of CDC Service status history.

CDC Service Components and Services

View details of the current CDC Service status below.

Name

Status

Details

CDC Service Colocation

UP See more

CDC Service DWDM/Wavelength

UP See more

CDC Service Global IP Transit

UP See more

CDC Service MPLS/VPLS/L2VPN

UP See more

CDC Service Public Cloud

UP See more

CDC Service Support Desk Operations

UP See more

CDC Service Website / Domain Hosting

UP See more

No outages or status changes in the last 24 hours

CDC Service status, last 24 hours:

3:00 PM
9:00 PM
3:00 AM
9:00 AM
3:00 PM
3:00 PM
3:00 AM
3:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Instant enriched data from
2,650 status pages

About Our CDC Service Status Page Integration

CDC Service is a Hosting solution that StatusGator has been monitoring since March 2021. Over the past almost 2 years, we have collected data on on more than 136 outages that affected CDC Service users. When CDC Service publishes downtime on their status page, they do so across 40 components and 13 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor CDC Service to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If CDC Service is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when CDC Service is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

CDC Service posts separate notifications for planned maintenance work. StatusGator will notify subscribers when CDC Service enters a pre-planned maintenance window, keeping you up to date.

CDC Service does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate CDC Service maintenance events into your unified calendar.

When CDC Service posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When CDC Service has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because CDC Service has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is CDC Service down today?

According to its status page CDC Service is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when CDC Service is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if CDC Service is having issues?

There are two main options: You can check the CDC Service status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

CDC Service status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the CDC Service status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting CDC Service customer support while checking everything on your side. You can also try Tweeting at them via @CustodianDC on Twitter. Or visit their official status page or website:

Where do you get the official CDC Service status?

We use the official CDC Service status page. Here are links to their status page and other helpful links.

CDC Service Down?

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