Is CDC Service Support Desk Operations down?
Current CDC Service Support Desk Operations status is UP

We checked the official CDC Service Support Desk Operations Status Page 1 min. 13 sec. ago. Learn more
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Recent CDC Service Support Desk Operations Outages and Issues

Follow the recent outages and downtime for CDC Service Support Desk Operations in the table below.

Start Time

Type

Length

Message

Details

November 22, 2023 10:33 UTC

DOWN

30 minutes

Customer Portal Access

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Start Time

November 22, 2023 10:33 UTC

Type DOWN
Affected Components

Web Portals - Support Desk Operations

Message

Customer Portal Access

Details

The CDC Portal is currently intermittently available. This is due to a 3rd party integration which is itself suffering from technical issues, causing API timeouts for us. We are working on a mitigation on our side while the 3rd party is also looking to resolve their issue.

September 13, 2023 08:08 UTC

DOWN

about 2 hours

Inbound Email Delivery Issues

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Start Time

September 13, 2023 08:08 UTC

Type DOWN
Affected Components

Email - Support Desk Operations

Message

Inbound Email Delivery Issues

Details

We are aware of an issue affecting inbound emails.

We are investigating an issue with mail flow.

Please log a ticket via the portal, or phone, if assistance is required as both are still fully operational.

June 15, 2022 05:38 UTC

DOWN

about 1 hour

MyCustodian Portal Offline

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Start Time

June 15, 2022 05:38 UTC

Type DOWN
Affected Components

Web Portals - Support Desk Operations

Message

MyCustodian Portal Offline

Details

The issue has been escalated to our Tier 3 team and is currently being investigated.

Whilst the portal is offline, if you require assistance, please contact the NOC team via email: [email protected] or phone: 01622 230382 (Option 1).

We apologise for any inconvenience this may cause.

June 12, 2022 19:03 UTC

MAINT

about 2 hours

[CDC-ID: #241399] - MyCustodian Portal Upgrades

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Start Time

June 12, 2022 19:03 UTC

Type MAINT
Affected Components

Web Portals - Support Desk Operations

Message

[CDC-ID: #241399] - MyCustodian Portal Upgrades

Details

Our customer portal is undergoing a major update, to minimise the impact to you we will be rolling this out on the 12th of June between 20:00 – 22:00

During this time, the portal will not be accessible. However, the NOC team will be on hand to handle any emergency requests via email and telephone as normal.

October 28, 2021 09:15 UTC

WARN

13 minutes

Inbound Email Delivery Issues

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Start Time

October 28, 2021 09:15 UTC

Type WARN
Affected Components

Email - Support Desk Operations

Message

Inbound Email Delivery Issues

Details

We are aware of an issue affecting inbound emails. We are investigating, however our phone lines and Customer Portal is still fully operational.

2024-02-20 08:19:02 UTC UTC

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2024-02-20 08:19:02 UTC UTC

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2024-02-20 08:19:02 UTC UTC

STATUS

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2024-02-20 08:19:02 UTC UTC

STATUS

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2024-02-20 08:19:02 UTC UTC

STATUS

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Sign Up for More CDC Service Support Desk Operations History

StatusGator has almost 3 years of CDC Service Support Desk Operations status history.

No outages or status changes in the last 24 hours

CDC Service Support Desk Operations status, last 24 hours:

9:00 AM
3:00 PM
9:00 PM
3:00 AM
9:00 AM
9:00 AM
9:00 PM
9:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

CDC Service Support Desk Operations Outage and Status History

We've been monitoring CDC Service Support Desk Operations outages since March 14, 2021.
Here's the history of service outages we've observed from the CDC Service Support Desk Operations Status Page:

February 2024

January 2024

December 2023

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,620 status pages

About Our CDC Service Support Desk Operations Status Page Integration

CDC Service Support Desk Operations is a Hosting solution that StatusGator has been monitoring since March 2021. Over the past almost 3 years, we have collected data on on more than 180 outages that affected CDC Service Support Desk Operations users. When CDC Service Support Desk Operations publishes downtime on their status page, they do so across 35 components and 11 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor CDC Service Support Desk Operations to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If CDC Service Support Desk Operations is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when CDC Service Support Desk Operations is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

CDC Service Support Desk Operations posts separate notifications for planned maintenance work. StatusGator will notify subscribers when CDC Service Support Desk Operations enters a pre-planned maintenance window, keeping you up to date.

CDC Service Support Desk Operations does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate CDC Service Support Desk Operations maintenance events into your unified calendar.

When CDC Service Support Desk Operations posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When CDC Service Support Desk Operations has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because CDC Service Support Desk Operations has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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