Is Freshdesk API down?
Current Freshdesk API status is UP

We checked the official Freshdesk API Status Page 2 min. 17 sec. ago. Learn more
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Recent Freshdesk API Outages and Issues

Follow the recent outages and downtime for Freshdesk API in the table below.

Start Time

Type

Length

Message

Details

September 12, 2023 06:23 UTC

DOWN

5 minutes

Issues with agent login in the EUC login

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Start Time

September 12, 2023 06:23 UTC

Type DOWN
Affected Components

EU CENTRAL (FRANKFURT) - Agent Availability and Ticket Routing

EU CENTRAL (FRANKFURT) - Third Party Services

EU CENTRAL (FRANKFURT) - FRESH CALLER

EU CENTRAL (FRANKFURT) - Workflow

EU CENTRAL (FRANKFURT) - Billing

EU CENTRAL (FRANKFURT) - Ticket - Service Request

EU CENTRAL (FRANKFURT) - WEB APP

EU CENTRAL (FRANKFURT) - INCOMING EMAILS

EU CENTRAL (FRANKFURT) - Sandbox

EU CENTRAL (FRANKFURT) - Custom Objects

EU CENTRAL (FRANKFURT) - FRESH CHAT

EU CENTRAL (FRANKFURT) - REPORTS

EU CENTRAL (FRANKFURT) - MARKETPLACE

EU CENTRAL (FRANKFURT) - SEARCH

EU CENTRAL (FRANKFURT) - SOCIAL

EU CENTRAL (FRANKFURT) - OUTGOING EMAILS

EU CENTRAL (FRANKFURT) - FRESH BOTS

EU CENTRAL (FRANKFURT) - API

Message

Issues with agent login in the EUC login

April 16, 2023 07:23 UTC

WARN

less than a minute

Scheduled infrastructure maintenance with our billing third-party service provider

See more
Start Time

April 16, 2023 07:23 UTC

Type WARN
Affected Components

ASIA PACIFIC (MUMBAI) - API

US EAST (NORTH VIRGINIA) - API

Message

Scheduled infrastructure maintenance with our billing third-party service provider

April 16, 2023 07:23 UTC

WARN

30 minutes

Scheduled infrastructure maintenance with our billing third-party service provider

See more
Start Time

April 16, 2023 07:23 UTC

Type WARN
Affected Components

ASIA PACIFIC (MUMBAI) - API

US EAST (NORTH VIRGINIA) - API

Message

Scheduled infrastructure maintenance with our billing third-party service provider

June 30, 2021 19:08 UTC

WARN

almost 2 years

See more
Start Time

June 30, 2021 19:08 UTC

Type WARN
Affected Components

ASIA PACIFIC (MUMBAI) - API

ASIA PACIFIC (MUMBAI) - FRESHCALLER

ASIA PACIFIC (MUMBAI) - FRESH CHAT

No outages or status changes in the last 24 hours

Freshdesk API status, last 24 hours:

11:00 AM
5:00 PM
11:00 PM
5:00 AM
11:00 AM
11:00 AM
11:00 PM
11:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Freshdesk API Outage and Status History

We've been monitoring Freshdesk API outages since August 22, 2018.
Here's the history of service outages we've observed from the Freshdesk API Status Page:

May 2024

April 2024

March 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,590 status pages

About Our Freshdesk API Status Page Integration

Freshdesk API is a CRM solution that StatusGator has been monitoring since August 2018. Over the past over 5 years, we have collected data on on more than 805 outages that affected Freshdesk API users. When Freshdesk API publishes downtime on their status page, they do so across 78 components and 4 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Freshdesk API to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular crm services monitored on our platform. We've sent more than 8,700 notifications to our users about Freshdesk API incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Freshdesk API is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Freshdesk API is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Freshdesk API posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Freshdesk API enters a pre-planned maintenance window, keeping you up to date.

Freshdesk API does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Freshdesk API maintenance events into your unified calendar.

When Freshdesk API posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

At this time, we do not collect detailed status updates from the Freshdesk API status page. If you need this capability, please be sure to reach out.

Because Freshdesk API has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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