Is Freshdesk down?
Current Freshdesk status is up

We checked the official Freshdesk Status Page 3 min. 12 sec. ago. Learn more

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Recent Freshdesk Outages and Issues

Follow the recent outages and downtime for Freshdesk in the table below.

Start Time

Type

Length

Message

Details

September 19, 2022 18:59 UTC

WARN

5 minutes

Issues with Today's Trend section in the Dashboard

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September 19, 2022 14:48 UTC

WARN

about 4 hours

Issues with Today's Trend section in the Dashboard

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September 10, 2022 13:19 UTC

WARN

about 1 hour

Issue using Google login

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September 09, 2022 15:48 UTC

WARN

35 minutes

Issue with login

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September 08, 2022 17:03 UTC

WARN

40 minutes

Performance degradation - Increased latency in serving requests in API

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2022-10-03 09:07:03 UTC UTC

STATUS

? minutes

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2022-10-03 09:07:03 UTC UTC

STATUS

? minutes

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2022-10-03 09:07:03 UTC UTC

STATUS

? minutes

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2022-10-03 09:07:03 UTC UTC

STATUS

? minutes

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See more

2022-10-03 09:07:03 UTC UTC

STATUS

? minutes

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Sign Up for More Freshdesk History

StatusGator has about 4 years of Freshdesk status history.

No status changes in the last 24 hours

Freshdesk status, last 24 hours:

10:00 AM
4:00 PM
10:00 PM
4:00 AM
10:00 AM
10:00 AM
10:00 PM
10:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Status History

We've been monitoring Freshdesk since August 22, 2018.
Here's the history of service outages we've observed from the Freshdesk Status Page:

Instant enriched data from
2,180 status pages

Supported Features

We support the following features in our integration with the Freshdesk status page:

If Freshdesk is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Freshdesk is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Freshdesk posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Freshdesk enters a pre-planned maintenance window, keeping you up to date.

Freshdesk does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Freshdesk maintenance events into your unified calendar.

When Freshdesk posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

At this time, we do not collect detailed status updates from the Freshdesk status page. If you need this capability, please be sure to reach out.

Because Freshdesk has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Freshdesk down today?

According to its status page Freshdesk is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Freshdesk is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Freshdesk is having issues?

There are two main options: You can check the Freshdesk status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Freshdesk status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Freshdesk status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Freshdesk customer support while checking everything on your side. You can also try Tweeting at them via @Freshdesk on Twitter. Or visit their official status page or website:

Where do you get the official Freshdesk status?

We use the official Freshdesk status page. Here are links to their status page and other helpful links.

Freshdesk Down?

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