Is Freshdesk down?
Current Freshdesk status is UP

We checked the official Freshdesk Status Page 2 min. 30 sec. ago. Learn more
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Recent Freshdesk Outages and Issues

Follow the recent outages and downtime for Freshdesk in the table below.

Start Time

Type

Length

Message

Details

July 24, 2024 23:08 UTC

WARN

about 1 hour

Issues with Mailbox Reauthorization

See more
Start Time

July 24, 2024 23:08 UTC

Type WARN
Affected Components

US EAST (NORTH VIRGINIA) - Third Party Services

Message

Issues with Mailbox Reauthorization

July 14, 2024 00:33 UTC

MAINT

about 1 hour

See more
Start Time

July 14, 2024 00:33 UTC

Type MAINT
Affected Components

ASIA PACIFIC (MUMBAI) - Login

ASIA PACIFIC (MUMBAI) - Analytics

ASIA PACIFIC (MUMBAI) - WEB APP

ASIA PACIFIC (MUMBAI) - Agent Availability and Ticket Routing

ASIA PACIFIC (MUMBAI) - Third Party Services

ASIA PACIFIC (MUMBAI) - Custom Objects

ASIA PACIFIC (MUMBAI) - MARKETPLACE

ASIA PACIFIC (MUMBAI) - Sandbox

ASIA PACIFIC (MUMBAI) - Billing

ASIA PACIFIC (MUMBAI) - INCOMING EMAILS

ASIA PACIFIC (MUMBAI) - OUTGOING EMAILS

ASIA PACIFIC (MUMBAI) - SOCIAL

ASIA PACIFIC (MUMBAI) - Ticket - Service Request

ASIA PACIFIC (MUMBAI) - Workflow

ASIA PACIFIC (MUMBAI) - SEARCH

ASIA PACIFIC (MUMBAI) - API

ASIA PACIFIC (MUMBAI) - FRESH CALLER

ASIA PACIFIC (MUMBAI) - REPORTS

ASIA PACIFIC (MUMBAI) - FRESH CHAT

ASIA PACIFIC (MUMBAI) - FRESH BOTS

July 13, 2024 07:53 UTC

WARN

about 2 hours

Performance degradation in AI functionalities due to Microsoft OpenAI Outage

See more
Start Time

July 13, 2024 07:53 UTC

Type WARN
Affected Components

MIDDLE EAST AND AFRICA (MEA) - Third Party Services

US EAST (NORTH VIRGINIA) - Third Party Services

ASIA PACIFIC (MUMBAI) - Third Party Services

ASIA PACIFIC (SYDNEY) - Third Party Services

EU CENTRAL (FRANKFURT) - Third Party Services

Message

Performance degradation in AI functionalities due to Microsoft OpenAI Outage

June 29, 2024 03:33 UTC

MAINT

about 1 hour

See more
Start Time

June 29, 2024 03:33 UTC

Type MAINT
Affected Components

US EAST (NORTH VIRGINIA) - Analytics

US EAST (NORTH VIRGINIA) - Third Party Services

US EAST (NORTH VIRGINIA) - FRESH BOTS

US EAST (NORTH VIRGINIA) - INCOMING EMAILS

US EAST (NORTH VIRGINIA) - Ticket - Service Request

US EAST (NORTH VIRGINIA) - Sandbox

US EAST (NORTH VIRGINIA) - OUTGOING EMAILS

US EAST (NORTH VIRGINIA) - MARKETPLACE

US EAST (NORTH VIRGINIA) - SEARCH

US EAST (NORTH VIRGINIA) - Workflow

US EAST (NORTH VIRGINIA) - Custom Objects

US EAST (NORTH VIRGINIA) - FRESH CHAT

US EAST (NORTH VIRGINIA) - FRESH CALLER

US EAST (NORTH VIRGINIA) - Billing

US EAST (NORTH VIRGINIA) - API

US EAST (NORTH VIRGINIA) - SOCIAL

US EAST (NORTH VIRGINIA) - WEB APP

US EAST (NORTH VIRGINIA) - Agent Availability and Ticket Routing

US EAST (NORTH VIRGINIA) - REPORTS

June 22, 2024 12:33 UTC

MAINT

about 1 hour

See more
Start Time

June 22, 2024 12:33 UTC

Type MAINT
Affected Components

ASIA PACIFIC (SYDNEY) - FRESH CALLER

ASIA PACIFIC (SYDNEY) - FRESH CHAT

ASIA PACIFIC (SYDNEY) - MARKETPLACE

ASIA PACIFIC (SYDNEY) - INCOMING EMAILS

ASIA PACIFIC (SYDNEY) - API

ASIA PACIFIC (SYDNEY) - Workflow

ASIA PACIFIC (SYDNEY) - Sandbox

ASIA PACIFIC (SYDNEY) - Agent Availability and Ticket Routing

ASIA PACIFIC (SYDNEY) - Billing

ASIA PACIFIC (SYDNEY) - Ticket - Service Request

ASIA PACIFIC (SYDNEY) - Custom Objects

ASIA PACIFIC (SYDNEY) - SEARCH

ASIA PACIFIC (SYDNEY) - REPORTS

ASIA PACIFIC (SYDNEY) - WEB APP

ASIA PACIFIC (SYDNEY) - SOCIAL

ASIA PACIFIC (SYDNEY) - OUTGOING EMAILS

ASIA PACIFIC (SYDNEY) - Login

ASIA PACIFIC (SYDNEY) - Third Party Services

ASIA PACIFIC (SYDNEY) - FRESH BOTS

2024-07-25 04:45:52 UTC UTC

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2024-07-25 04:45:52 UTC UTC

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2024-07-25 04:45:52 UTC UTC

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2024-07-25 04:45:52 UTC UTC

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2024-07-25 04:45:52 UTC UTC

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Sign Up for More Freshdesk History

StatusGator has almost 6 years of Freshdesk status history.

Freshdesk Components and Services

View details of the current Freshdesk status below.

Name

Status

Details

Freshdesk Agent Availability and Ticket Routing

UP See more

Freshdesk Analytics

UP See more

Freshdesk API

UP See more

Freshdesk Billing

UP See more

Freshdesk Custom Objects

UP See more

Freshdesk FRESH BOTS

UP See more

Freshdesk FRESH CALLER

UP See more

Freshdesk FRESH CHAT

UP See more

Freshdesk INCOMING EMAILS

UP See more

Freshdesk Login

UP See more

Freshdesk MARKETPLACE

UP See more

Freshdesk OUTGOING EMAILS

UP See more

Freshdesk REPORTS

UP See more

Freshdesk Sandbox

UP See more

Freshdesk SEARCH

UP See more

Freshdesk SOCIAL

UP See more

Freshdesk Third Party Services

UP See more

Freshdesk Ticket - Service Request

UP See more

Freshdesk WEB APP

UP See more

Freshdesk Workflow

UP See more

1 status change in the last 24 hours

Freshdesk status, last 24 hours:

5:00 AM
11:00 AM
5:00 PM
11:00 PM
5:00 AM
5:00 AM
5:00 PM
5:00 AM
  • Up: 23 hours

  • Warn: 1 hour

  • Down: 0 minutes

  • Maintenance: 0 minutes

Instant enriched data from
3,970 status pages

About Our Freshdesk Status Page Integration

Freshdesk is a CRM solution that StatusGator has been monitoring since August 2018. Over the past almost 6 years, we have collected data on on more than 835 outages that affected Freshdesk users. When Freshdesk publishes downtime on their status page, they do so across 98 components and 5 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Freshdesk to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular crm services monitored on our platform. We've sent more than 9,100 notifications to our users about Freshdesk incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Freshdesk is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Freshdesk is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Freshdesk posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Freshdesk enters a pre-planned maintenance window, keeping you up to date.

Freshdesk does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Freshdesk maintenance events into your unified calendar.

When Freshdesk posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

At this time, we do not collect detailed status updates from the Freshdesk status page. If you need this capability, please be sure to reach out.

Because Freshdesk has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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Freshdesk Down?

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Freshdesk Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 3,970 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

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No outages or status changes in the last 24 hours

Freshdesk status, last 24 hours:

1:00 AM
7:00 AM
1:00 PM
7:00 PM
1:00 AM
1:00 AM
1:00 PM
1:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes