Is Freshdesk down?
Current Freshdesk status is UP

We checked the official Freshdesk Status Page 4 min. 51 sec. ago. Learn more
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Recent Freshdesk Outages and Issues

Follow the recent outages and downtime for Freshdesk in the table below.

Start Time

Type

Length

Message

Details

May 25, 2024 12:33 UTC

MAINT

about 1 hour

See more
Start Time

May 25, 2024 12:33 UTC

Type MAINT
Affected Components

ASIA PACIFIC (SYDNEY) - Login

ASIA PACIFIC (SYDNEY) - SOCIAL

ASIA PACIFIC (SYDNEY) - OUTGOING EMAILS

ASIA PACIFIC (SYDNEY) - Agent Availability and Ticket Routing

ASIA PACIFIC (SYDNEY) - Third Party Services

ASIA PACIFIC (SYDNEY) - FRESH BOTS

ASIA PACIFIC (SYDNEY) - MARKETPLACE

ASIA PACIFIC (SYDNEY) - Billing

ASIA PACIFIC (SYDNEY) - Workflow

ASIA PACIFIC (SYDNEY) - Sandbox

ASIA PACIFIC (SYDNEY) - Custom Objects

ASIA PACIFIC (SYDNEY) - SEARCH

ASIA PACIFIC (SYDNEY) - REPORTS

ASIA PACIFIC (SYDNEY) - WEB APP

ASIA PACIFIC (SYDNEY) - FRESH CALLER

ASIA PACIFIC (SYDNEY) - FRESH CHAT

ASIA PACIFIC (SYDNEY) - INCOMING EMAILS

ASIA PACIFIC (SYDNEY) - API

ASIA PACIFIC (SYDNEY) - Ticket - Service Request

May 19, 2024 00:33 UTC

MAINT

about 1 hour

See more
Start Time

May 19, 2024 00:33 UTC

Type MAINT
Affected Components

ASIA PACIFIC (MUMBAI) - FRESH BOTS

May 12, 2024 04:33 UTC

MAINT

about 1 hour

See more
Start Time

May 12, 2024 04:33 UTC

Type MAINT
Affected Components

US EAST (NORTH VIRGINIA) - FRESH BOTS

May 09, 2024 16:39 UTC

WARN

about 1 hour

Issues with custom SSO policies n Freshdesk

See more
Start Time

May 09, 2024 16:39 UTC

Type WARN
Affected Components

US EAST (NORTH VIRGINIA) - WEB APP

Message

Issues with custom SSO policies n Freshdesk

April 13, 2024 04:34 UTC

MAINT

about 1 hour

See more
Start Time

April 13, 2024 04:34 UTC

Type MAINT
Affected Components

US EAST (NORTH VIRGINIA) - MARKETPLACE

2024-05-25 16:37:05 UTC UTC

STATUS

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2024-05-25 16:37:05 UTC UTC

STATUS

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2024-05-25 16:37:05 UTC UTC

STATUS

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2024-05-25 16:37:05 UTC UTC

STATUS

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2024-05-25 16:37:05 UTC UTC

STATUS

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Sign Up for More Freshdesk History

StatusGator has almost 6 years of Freshdesk status history.

Freshdesk Components and Services

View details of the current Freshdesk status below.

Name

Status

Details

Freshdesk Agent Availability and Ticket Routing

UP See more

Freshdesk Analytics

UP See more

Freshdesk API

UP See more

Freshdesk Billing

UP See more

Freshdesk Custom Objects

UP See more

Freshdesk FRESH BOTS

UP See more

Freshdesk FRESH CALLER

UP See more

Freshdesk FRESH CHAT

UP See more

Freshdesk INCOMING EMAILS

UP See more

Freshdesk Login

UP See more

Freshdesk MARKETPLACE

UP See more

Freshdesk OUTGOING EMAILS

UP See more

Freshdesk REPORTS

UP See more

Freshdesk Sandbox

UP See more

Freshdesk SEARCH

UP See more

Freshdesk SOCIAL

UP See more

Freshdesk Third Party Services

UP See more

Freshdesk Ticket - Service Request

UP See more

Freshdesk WEB APP

UP See more

Freshdesk Workflow

UP See more

1 status change in the last 24 hours

Freshdesk status, last 24 hours:

5:00 PM
11:00 PM
5:00 AM
11:00 AM
5:00 PM
5:00 PM
5:00 AM
5:00 PM
  • Up: 23 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 1 hour

Instant enriched data from
3,590 status pages

About Our Freshdesk Status Page Integration

Freshdesk is a CRM solution that StatusGator has been monitoring since August 2018. Over the past almost 6 years, we have collected data on on more than 813 outages that affected Freshdesk users. When Freshdesk publishes downtime on their status page, they do so across 78 components and 4 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Freshdesk to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular crm services monitored on our platform. We've sent more than 8,800 notifications to our users about Freshdesk incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Freshdesk is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Freshdesk is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Freshdesk posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Freshdesk enters a pre-planned maintenance window, keeping you up to date.

Freshdesk does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Freshdesk maintenance events into your unified calendar.

When Freshdesk posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

At this time, we do not collect detailed status updates from the Freshdesk status page. If you need this capability, please be sure to reach out.

Because Freshdesk has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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