Is Freshdesk Down?
Current Freshdesk Status: up

Status History

We've been monitoring Freshdesk since August 22, 2018. Here's the history of service outages we've observed from the Freshdesk status page:

Recent Freshdesk Outages and Issues

Follow the recent outages and downtime for Freshdesk in the table below.

Sign Up for More Freshdesk History

StatusGator has over 2 years of Freshdesk status history.

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Start Time Type Length
December 15, 2020 00:43 UTC WARN about 8 hours
December 14, 2020 12:24 UTC WARN 35 minutes
December 02, 2020 15:38 UTC WARN about 12 hours
November 27, 2020 22:43 UTC WARN 5 minutes
November 25, 2020 18:24 UTC WARN about 16 hours
2021-01-27 17:35:24 +0000 UTC UNKNOWN X minutes
2021-01-27 17:35:24 +0000 UTC UNKNOWN X minutes
2021-01-27 17:35:24 +0000 UTC UNKNOWN X minutes
2021-01-27 17:35:24 +0000 UTC UNKNOWN X minutes
2021-01-27 17:35:24 +0000 UTC UNKNOWN X minutes

Supported Features

We support the following features in our integration with the Freshdesk status page:

  • Down Notifications

    If Freshdesk is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Freshdesk is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Freshdesk posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Freshdesk enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring
  • Status Overview
  • Status Details
  • Component Status Filtering

    Because Freshdesk has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Freshdesk down today?

According to its status page Freshdesk is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Freshdesk is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Freshdesk is having issues?

There are two main options: You can check the Freshdesk status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Freshdesk status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Freshdesk status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Freshdesk customer support while checking everything on your side. You can also try Tweeting at them via @Freshdesk on Twitter. Or visit their official status page or website:

Twitter Mentions