GoToConnect Helpdesk icon
GoToConnect Helpdesk icon

Is GoToConnect Helpdesk down?
GoToConnect Helpdesk is UP

Last checked from GoToConnect Helpdesk official status page 9 sec. ago

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GoToConnect Helpdesk service health

This chart represents GoToConnect Helpdesk service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more GoToConnect Helpdesk status data.

Service is up
Potential issue
Likely issue

Top reported issues

View and upvote the most commonly reported issues to help us better indicate the service status.

  • Connectivity issue
  • Error message
  • Server not responding
  • Sign in problem
  • Service down
  • Slow performance
  • Unable to download
  • App not loading
  • Other

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Looking to track GoToConnect Helpdesk downtime and outages?

  • Receive real-time status updates
  • Show on private or public status page
  • Keep your team informed
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GoToConnect Helpdesk status history

We've been monitoring GoToConnect Helpdesk outages since October 26, 2020. Here's the history of service outages we've observed from the GoToConnect Helpdesk Status Page

60 days ago Today
Up
Down
Warn
Maintenance
Unknown

Recent GoToConnect Helpdesk outages and issues

Follow the recent outages and downtime for GoToConnect Helpdesk in the table below.

Incident Name Duration Started Severity

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See GoToConnect Helpdesk status on your status page

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One App that has it all

Features covering most of your needs in monitoring and communicating outages or downtime.

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StatusGator monitors over 4,000 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.

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Show GoToConnect Helpdesk on your status page

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About our GoToConnect Helpdesk status page integration

GoToConnect Helpdesk is a Communications solution that StatusGator has been monitoring since October 2020. Over the past about 4 years, we have collected data on on more than 373 outages that affected GoToConnect Helpdesk users. When GoToConnect Helpdesk publishes downtime on their status page, they do so across 54 components and 10 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor GoToConnect Helpdesk to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular communications services monitored on our platform. We've sent more than 1,900 notifications to our users about GoToConnect Helpdesk incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

  • Down Notifications

    If GoToConnect Helpdesk is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warning Notifications

    Warn notifications are used when GoToConnect Helpdesk is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Maintenance Notifications

    GoToConnect Helpdesk posts separate notifications for planned maintenance work. StatusGator will notify subscribers when GoToConnect Helpdesk enters a pre-planned maintenance window, keeping you up to date.

  • Status Messages

    When GoToConnect Helpdesk posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When GoToConnect Helpdesk has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because GoToConnect Helpdesk has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Get notified about GoToConnect Helpdesk outages

Stay updated with instant alerts for GoToConnect Helpdesk outages by signing up now!

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