Is GoToConnect Down?
Current GoToConnect Status: up

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Status History

We've been monitoring GoToConnect since October 26, 2020. Here's the history of service outages we've observed from the GoToConnect status page:

Recent GoToConnect Outages and Issues

Follow the recent outages and downtime for GoToConnect in the table below.

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StatusGator has 8 months of GoToConnect status history.

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Start Time Type Length Message Details
May 24, 2021 16:13 UTC WARN about 1 hour GoToConnect - Licensing issues Investigating - We are investigating an ongoing issue that has affected several GoToConnect users...
May 05, 2021 11:48 UTC WARN about 2 hours GoToConnect - Delayed media communication in Europe Investigating - We are investigating reports of delay in media communication for a subset of our ...
April 29, 2021 19:03 UTC WARN 10 minutes GoToConnect Outbound PSTN calling Investigating - We are currently investigating issues for a subset of GoToConnect customers not b...
April 27, 2021 15:53 UTC WARN about 2 hours GoToConnect - Inbound call completion issues on Canadian numbers Investigating - We are currently investigating issues of inbound call completion to a subset of C...
April 01, 2021 22:13 UTC WARN 26 minutes GoToConnect - Unable to load the Webpage Investigating - We are actively investigating reports that some GoToConnect customers may be expe...
2021-06-22 18:31:11 +0000 UTC UNKNOWN X minutes about, go, will, in, Information, downtime, question, the, and here each, about, you, to, of, in, outage, Details, so, and, be, will, displayed, information, in, details, downtime, see, here, sign, once, sign, and more
2021-06-22 18:31:11 +0000 UTC UNKNOWN X minutes Information, question, downtime, the, will, go, here, in, and about more, in, will, so, displayed, you, details, Details, each, of, see, sign, information, be, outage, sign, about, once, here, and, in, to, and downtime
2021-06-22 18:31:11 +0000 UTC UNKNOWN X minutes about, the, here, downtime, go, Information, in, question, and will once, will, each, sign, displayed, of, and, in, details, you, about, outage, information, so, be, in, sign, see, more, here, Details, downtime, and to
2021-06-22 18:31:11 +0000 UTC UNKNOWN X minutes go, here, Information, about, in, question, downtime, the, and will each, to, and, sign, information, in, will, about, be, details, here, more, in, of, once, Details, so, see, outage, downtime, you, sign, and displayed
2021-06-22 18:31:11 +0000 UTC UNKNOWN X minutes go, Information, the, will, downtime, here, in, question, and about will, in, be, displayed, of, more, see, information, you, outage, about, and, in, each, sign, sign, once, Details, to, downtime, so, details, and here

Supported Features

We support the following features in our integration with the GoToConnect status page:

  • Down Notifications

    If GoToConnect is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when GoToConnect is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    GoToConnect posts separate notifications for planned maintenance work. StatusGator will notify subscribers when GoToConnect enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If GoToConnect publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When GoToConnect posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When GoToConnect has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because GoToConnect has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is GoToConnect down today?

According to its status page GoToConnect is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when GoToConnect is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if GoToConnect is having issues?

There are two main options: You can check the GoToConnect status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

GoToConnect status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the GoToConnect status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting GoToConnect customer support while checking everything on your side.