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    Last checked from GoToConnect official status page 5 min. 14 sec. ago

    GoToConnect Status

    Unified communications and collaboration platform for businesses.

    Not working for you?

    GoToConnect icon
    status indicator

    Is GoToConnect down?

    GoToConnect is up

    Not working for you?

    StatusGator last checked the status of GoToConnect on and the service was operational. There have been no user-submitted reports of outages in the past 24 hours. The last officially acknowledged outage was on .

    GoToConnect service health graph
    information icon

    This chart represents GoToConnect service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more GoToConnect status data.

    GoToConnect icon
    GoToConnect service health

    24 hrs ending

    Service up Possible outage Likely outage

    GoToConnect outage reports
    information icon

    20 outage reports in the last 24 hours

    cloud icon

    Recent community and social reports

    User avatar

    Louisiana, United States

    "Calls not going through or still ringing other phones despite the call being answered?"

    • 1 day ago

    User avatar

    Pennsylvania, United States

    "Bad gateway after being logged out"

    • 3 months ago

    User avatar

    Minnesota, United States

    Service down

    • 3 months ago

    User avatar

    Manitoba, Canada

    "Error message 502, 504 and authentication issue "

    • 3 months ago

    User avatar

    Georgia, United States

    "Phones can't connect to dial"

    • 3 months ago

    User avatar

    Florida, United States

    App not loading

    • 3 months ago

    User avatar

    Rhode Island, United States

    Connectivity issue

    • 3 months ago

    User avatar

    Virginia, United States

    Sign in problem

    • 3 months ago

    User avatar

    Florida, United States

    "gateway timeout when logging in"

    • 3 months ago

    User avatar

    Florida, United States

    Service down

    • 3 months ago

    User avatar

    Texas, United States

    Connectivity issue

    • 5 months ago

    User avatar

    California, United States

    Connectivity issue

    • 7 months ago

    User avatar

    Virginia, United States

    Connectivity issue

    • 8 months ago

    User avatar

    Virginia, United States

    Service down

    • 10 months ago

    User avatar

    Tamil Nadu, India

    Connectivity issue

    • 10 months ago

    User avatar

    Kuala Lumpur, Malaysia

    Service down

    • 12 months ago

    User avatar

    Illinois, United States

    Slow performance

    • about 1 year ago

    User avatar

    Virginia, United States

    Connectivity issue

    • over 1 year ago

    User avatar

    Florida, United States

    Service down

    • almost 2 years ago

    User avatar

    California, United States

    Service down

    • almost 2 years ago

    cloud icon

    Top reported outages

    Connectivity issue
    Error message
    Server not responding
    Sign in problem
    Service down
    Slow performance
    Unable to download
    App not loading
    Other

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    GoToConnect outage map
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    GoToConnect icon
    GoToConnect outage map
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    GoToConnect incidents history
    information icon

    eye icon View more history
    Incident Name Duration Started Acknowledged Severity
    Pro and Central - Login Issues
    8h 20m Yes
    down icon Down
    GoTo Connect - inbound/outbound call failures
    6h 35m Yes
    down icon Down
    GoTo Connect - Inbound/Outbound call failures
    1h Yes
    down icon Down
    Maintenance
    6h Yes
    maintenance icon Maint
    Maintenance
    3h 55m Yes
    maintenance icon Maint
    Maintenance
    4h Yes
    maintenance icon Maint
    GoTo Connect - Contact Center and Call Reports Issue
    4h 35m Yes
    down icon Down
    Maintenance
    3h 50m Yes
    maintenance icon Maint
    Maintenance
    15d 1h 50m Yes
    maintenance icon Maint
    Maintenance
    30m Yes
    maintenance icon Maint
    GoTo Connect - Authentication issue
    40m Yes
    down icon Down
    Logmein Rescue - Issue starting or joining sessions
    40m Yes
    down icon Down
    Maintenance
    30m Yes
    maintenance icon Maint
    Maintenance
    2h Yes
    maintenance icon Maint
    Maintenance
    2h 15m Yes
    maintenance icon Maint
    Maintenance
    10m Yes
    maintenance icon Maint
    Maintenance
    2h 5m Yes
    maintenance icon Maint
    Maintenance
    1h 30m Yes
    maintenance icon Maint
    LogMeIn Rescue, Pro, and Central - Issue downloading Rescue and Pro/Central applets
    7h 20m Yes
    down icon Down
    GoTo Connect - Call Recording and Transcript
    22h 40m Yes
    down icon Down
    Incident name
    Pro and Central - Login Issues
    Duration
    8h 20m
    Start
    Acknowledged
    Yes
    Severity
    down icon Down
    Incident name
    GoTo Connect - inbound/outbound call failures
    Duration
    6h 35m
    Start
    Acknowledged
    Yes
    Severity
    down icon Down
    Incident name
    GoTo Connect - Inbound/Outbound call failures
    Duration
    1h
    Start
    Acknowledged
    Yes
    Severity
    down icon Down
    Incident name
    Maintenance
    Duration
    6h
    Start
    Acknowledged
    Yes
    Severity
    maintenance icon Maint
    Incident name
    Maintenance
    Duration
    3h 55m
    Start
    Acknowledged
    Yes
    Severity
    maintenance icon Maint
    Incident name
    Maintenance
    Duration
    4h
    Start
    Acknowledged
    Yes
    Severity
    maintenance icon Maint
    Incident name
    GoTo Connect - Contact Center and Call Reports Issue
    Duration
    4h 35m
    Start
    Acknowledged
    Yes
    Severity
    down icon Down
    Incident name
    Maintenance
    Duration
    3h 50m
    Start
    Acknowledged
    Yes
    Severity
    maintenance icon Maint
    Incident name
    Maintenance
    Duration
    15d 1h 50m
    Start
    Acknowledged
    Yes
    Severity
    maintenance icon Maint
    Incident name
    Maintenance
    Duration
    30m
    Start
    Acknowledged
    Yes
    Severity
    maintenance icon Maint
    Incident name
    GoTo Connect - Authentication issue
    Duration
    40m
    Start
    Acknowledged
    Yes
    Severity
    down icon Down
    Incident name
    Logmein Rescue - Issue starting or joining sessions
    Duration
    40m
    Start
    Acknowledged
    Yes
    Severity
    down icon Down
    Incident name
    Maintenance
    Duration
    30m
    Start
    Acknowledged
    Yes
    Severity
    maintenance icon Maint
    Incident name
    Maintenance
    Duration
    2h
    Start
    Acknowledged
    Yes
    Severity
    maintenance icon Maint
    Incident name
    Maintenance
    Duration
    2h 15m
    Start
    Acknowledged
    Yes
    Severity
    maintenance icon Maint
    Incident name
    Maintenance
    Duration
    10m
    Start
    Acknowledged
    Yes
    Severity
    maintenance icon Maint
    Incident name
    Maintenance
    Duration
    2h 5m
    Start
    Acknowledged
    Yes
    Severity
    maintenance icon Maint
    Incident name
    Maintenance
    Duration
    1h 30m
    Start
    Acknowledged
    Yes
    Severity
    maintenance icon Maint
    Incident name
    LogMeIn Rescue, Pro, and Central - Issue downloading Rescue and Pro/Central applets
    Duration
    7h 20m
    Start
    Acknowledged
    Yes
    Severity
    down icon Down
    Incident name
    GoTo Connect - Call Recording and Transcript
    Duration
    22h 40m
    Start
    Acknowledged
    Yes
    Severity
    down icon Down

    GoToConnect status history
    information icon

    60 days ago Today
    Up
    Down
    Warn
    Maint

    GoToConnect status page accuracy

    Learn more external link icon
    GoToConnect icon

    GoToConnect status page accuracy rating

    This rating evaluates how quickly GoToConnect acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users.

    Not yet rated
    Rating grade Average delay
    A
    Excellent
    < 15 min
    B
    Good
    15 - 30 min
    C
    Fair
    30 - 120 min
    D
    Poor
    2 - 4 hrs
    F
    Failing
    >= 4 hrs

    GoToConnect components

    Component name Status
    GoToConnect Admin API
    up icon Up
    GoToConnect Administration Portal
    up icon Up
    GoToConnect Authentication API
    up icon Up
    GoToConnect CC-Pro
    up icon Up
    GoToConnect Contact Center
    up icon Up
    GoToConnect Customer Engagement
    up icon Up
    GoToConnect Devices
    up icon Up
    GoToConnect Fax
    up icon Up
    GoToConnect GoTo Assist Corporate
    up icon Up
    GoToConnect GoTo Assist Corporate API
    up icon Up
    GoToConnect GoTo Assist Remote Support API
    up icon Up
    GoToConnect GoTo Assist Remote support v4
    up icon Up
    GoToConnect GoTo Assist Remote Support v5
    up icon Up
    GoToConnect GoTo Assist Remote Support v5 API
    up icon Up
    GoToConnect GoTo Assist Service Desk
    up icon Up
    GoToConnect GoTo Assist Service Desk API
    up icon Up
    GoToConnect GoTo Connect API
    up icon Up
    GoToConnect GoTo Developer Center Frontend
    up icon Up
    GoToConnect GoTo Meeting
    up icon Up
    GoToConnect GoTo Meeting API
    up icon Up
    GoToConnect GoToMyPC
    up icon Up
    GoToConnect Goto Resolve Knowledge Base API
    up icon Up
    GoToConnect GoTo Resolve MDM API
    up icon Up
    GoToConnect GoTo Resolve Recording and Session API
    up icon Up
    GoToConnect GoTo Stage
    up icon Up
    GoToConnect GoTo StatusPage
    up icon Up
    GoToConnect GoTo Training
    up icon Up
    GoToConnect GoTo Training API
    up icon Up
    GoToConnect GoTo Webinar
    up icon Up
    GoToConnect GoTo Webinar API
    up icon Up
    GoToConnect Grasshopper
    up icon Up
    GoToConnect Hamachi
    up icon Up
    GoToConnect Helpdesk
    up icon Up
    GoToConnect join.me
    up icon Up
    GoToConnect Login
    up icon Up
    GoToConnect MDM
    up icon Up
    GoToConnect Messaging - Chat
    up icon Up
    GoToConnect Messaging - SMS
    up icon Up
    GoToConnect Miradore
    up icon Up
    GoToConnect New purchases
    up icon Up
    GoToConnect OpenVoice
    up icon Up
    GoToConnect Pro/Central
    up icon Up
    GoToConnect PSTN Calls - Inbound
    up icon Up
    GoToConnect PSTN Calls - Outbound
    up icon Up
    GoToConnect Remote Execution
    up icon Up
    GoToConnect Reporting
    up icon Up
    GoToConnect Rescue
    up icon Up
    GoToConnect Rescue Lens
    up icon Up
    GoToConnect Rescue Live Control
    up icon Up
    GoToConnect Rescue Live Guide
    up icon Up
    GoToConnect Rescue Live Lens
    up icon Up
    GoToConnect SCIM API
    up icon Up
    GoToConnect Self Serve
    up icon Up
    GoToConnect Subscription Management
    up icon Up
    GoToConnect Support
    up icon Up
    GoToConnect Trial initiation
    up icon Up
    GoToConnect VoIP Calls - Deskphones
    up icon Up
    GoToConnect VoIP Calls - GoTo Connect Mobile
    up icon Up
    GoToConnect VoIP Calls - GoTo Connect Web
    up icon Up

    Get notified about GoToConnect outages

    Stay updated with instant alerts for GoToConnect outages by signing up now!

    Start monitoring for free

    Looking for Downdetector GoToConnect alerts?

    Features StatusGator Downdetector
    Both official and crowdsourced updates for GoToConnect outages.
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    More than 9,620 services monitored.
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    Proactive alerts on GoToConnect status changes sent to your Slack, Microsoft Teams, and more.
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    Monitoring of both GoToConnect and your own apps.
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    Granular monitoring of GoToConnect components.
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    Both official and crowdsourced updates for GoToConnect outages.
    StatusGator
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    Downdetector
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    More than 9,620 services monitored.
    StatusGator
    check icon
    Downdetector
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    Proactive alerts on GoToConnect status changes sent to your Slack, Microsoft Teams, and more.
    StatusGator
    check icon
    Downdetector
    x icon
    Monitoring of both GoToConnect and your own apps.
    StatusGator
    check icon
    Downdetector
    x icon
    Granular monitoring of GoToConnect components.
    StatusGator
    check icon
    Downdetector
    x icon

    About our GoToConnect status page integration

    GoToConnect (Unified communications and collaboration platform for businesses) is a a Communications solution that StatusGator has been monitoring since October 2020. Over the past over 5 years, we have collected data on on more than 673 outages that affected GoToConnect users. When GoToConnect publishes downtime on their status page, they do so across 59 components and 11 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

    If you're wondering, "Is GoToConnect down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether GoToConnect is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.

    More than 100 StatusGator users monitor GoToConnect to get notified when it's down, is under maintenance, or has an outage. We've sent more than 5,000 notifications to our users about GoToConnect incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

    • Early Warning Signals
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      If we detect a potential GoToConnect outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.

    • Down Notifications
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      If GoToConnect is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

    • Warning Notifications
      expand icon
      collapse icon

      Warn notifications are used when GoToConnect is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

    • Maintenance Notifications
      expand icon
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      GoToConnect posts separate notifications for planned maintenance work. StatusGator will notify subscribers when GoToConnect enters a pre-planned maintenance window, keeping you up to date.

    • Status Messages
      expand icon
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      When GoToConnect posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

    • Status Details
      expand icon
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      When GoToConnect has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

    • Component Status Filtering
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      Because GoToConnect has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

    Frequently asked questions