Is HelpScout Mailbox API 2.0 down?
Current HelpScout Mailbox API 2.0 status is UP

We checked the official HelpScout Mailbox API 2.0 Status Page 3 min. 12 sec. ago. Learn more
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Recent HelpScout Mailbox API 2.0 Outages and Issues

Follow the recent outages and downtime for HelpScout Mailbox API 2.0 in the table below.

Start Time

Type

Length

Message

Details

December 26, 2023 19:56 UTC

WARN

15 minutes

Issues with attachments (API, web app)

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Start Time

December 26, 2023 19:56 UTC

Type WARN
Affected Components

Public APIs - Mailbox API 2.0

Web App

Message

Issues with attachments (API, web app)

Details

Investigating - We’ve been alerted to a problem with attachments: viewing attachments in-app, and creating replies with attachments via Mailbox API and via the web app. Our team is currently investigating the issue and we'll provide an update as soon as possible. Dec 26, 2023 - 14:54 EST

November 11, 2023 14:01 UTC

MAINT

30 minutes

Scheduled Database Maintenance

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Start Time

November 11, 2023 14:01 UTC

Type MAINT
Affected Components

Public APIs - Mailbox API 2.0

Public APIs - Docs API

Web App

Docs Sites

Beacon

Mobile Apps

Message

Scheduled Database Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 11, 2023 - 09:00 EST

August 29, 2023 21:58 UTC

WARN

about 1 hour

Possible Webhook Delays

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Start Time

August 29, 2023 21:58 UTC

Type WARN
Affected Components

Public APIs - Mailbox API 2.0

Message

Possible Webhook Delays

Details

Identified - Our engineers have identified the issue that could cause delays for some webhooks and they are working to mitigate it now. Thanks for bearing with us! Aug 29, 2023 - 17:57 EDT

August 05, 2023 12:01 UTC

MAINT

30 minutes

Scheduled Database Maintenance

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Start Time

August 05, 2023 12:01 UTC

Type MAINT
Affected Components

Public APIs - Mailbox API 2.0

Public APIs - Docs API

Web App

Docs Sites

Beacon

Mobile Apps

Message

Scheduled Database Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 05, 2023 - 08:00 EDT

June 24, 2023 12:01 UTC

MAINT

about 1 hour

Scheduled Database Maintenance

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Start Time

June 24, 2023 12:01 UTC

Type MAINT
Affected Components

Public APIs - Mailbox API 2.0

Public APIs - Docs API

Web App

Docs Sites

Beacon

Mobile Apps

Message

Scheduled Database Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun 24, 2023 - 08:00 EDT

2024-06-17 23:54:49 UTC UTC

STATUS

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2024-06-17 23:54:49 UTC UTC

STATUS

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2024-06-17 23:54:49 UTC UTC

STATUS

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2024-06-17 23:54:49 UTC UTC

STATUS

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2024-06-17 23:54:49 UTC UTC

STATUS

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Sign Up for More HelpScout Mailbox API 2.0 History

StatusGator has over 3 years of HelpScout Mailbox API 2.0 status history.

No outages or status changes in the last 24 hours

HelpScout Mailbox API 2.0 status, last 24 hours:

12:00 AM
6:00 AM
12:00 PM
6:00 PM
12:00 AM
12:00 AM
12:00 PM
12:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

HelpScout Mailbox API 2.0 Outage and Status History

We've been monitoring HelpScout Mailbox API 2.0 outages since March 14, 2021.
Here's the history of service outages we've observed from the HelpScout Mailbox API 2.0 Status Page:

June 2024

May 2024

April 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,950 status pages

About Our HelpScout Mailbox API 2.0 Status Page Integration

HelpScout Mailbox API 2.0 is a Communications, CRM, IT, and Project Management solution that StatusGator has been monitoring since March 2021. Over the past over 3 years, we have collected data on on more than 185 outages that affected HelpScout Mailbox API 2.0 users. When HelpScout Mailbox API 2.0 publishes downtime on their status page, they do so across 7 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor HelpScout Mailbox API 2.0 to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular crm services monitored on our platform. We've sent more than 300 notifications to our users about HelpScout Mailbox API 2.0 incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If HelpScout Mailbox API 2.0 is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when HelpScout Mailbox API 2.0 is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

HelpScout Mailbox API 2.0 posts separate notifications for planned maintenance work. StatusGator will notify subscribers when HelpScout Mailbox API 2.0 enters a pre-planned maintenance window, keeping you up to date.

Since HelpScout Mailbox API 2.0 publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When HelpScout Mailbox API 2.0 posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When HelpScout Mailbox API 2.0 has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because HelpScout Mailbox API 2.0 has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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