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Is IBM Cloud Watson Assistant down?
Current IBM Cloud Watson Assistant status is UP

We checked the official IBM Cloud Watson Assistant Status Page 1 min. 25 sec. ago. Learn more
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Recent IBM Cloud Watson Assistant Outages and Issues

Follow the recent outages and downtime for IBM Cloud Watson Assistant in the table below.

Start Time

Type

Length

Message

Details

September 15, 2021 21:44 UTC

MAINT

about 5 hours

MAINTENANCE: Migrate Watson Assistant database to latest supported version.

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Start Time

September 15, 2021 21:44 UTC

Type MAINT
Affected Components

Dallas - Watson Assistant
Message

MAINTENANCE: Migrate Watson Assistant database to latest supported version.
Details

What are we changing?Upgrading Postgres database that Watson Assistant uses from v9.x to latest v12.x and restoring data in new database.Why are we making this change?Current version of Postgres v9.x is going EOL (end-of-life) in October.How will it impact the environment?Please note this change impacts ONLY Premium & "Enterprise with data isolation" plan instances.
Customers on Lite, Standard, Enterprise and Plus plans will not experience any outages.
The disruption will only be for a period of up-to 6 hours from the time your instances are upgraded and not the entire change window. 

The following features within Watson Assistant service are impacted & will not be available during the change:
    - Customers will not be able to do any authoring changes to their chat bots    - Customers will not be able to create, update, or delete Assistants     - Customers will not be able to create, update, or delete Skills     - Customers will not be able to create, update, or delete Skill Versions     - Customers will not be able to create, update, or delete Integrations     - Customers will not be able to create, update, or delete Workspaces     - Customers will not be able to assign Skills to AssistantsThe following features will be available and are unaffected throughout the change window:
    - The chatbot will function for runtime requests    - Message API requests for both V1 + V2 APIs will work    - Improve/Analytics capabilities (i.e. /logs + Recommendations in Assistant Tooling )    - Assistants, Skills, Skill versions, Workspaces, Integrations can still be retrieved via the API/Assistant Tooling        - "Read" calls work fine - its "write/update calls" to these resources that are impacted.Maintenance Duration: 10440 minutesDisruption Duration: 360 minutes

September 14, 2021 13:04 UTC

MAINT

about 6 hours

MAINTENANCE: Migrate Watson Assistant database to latest supported version.

 See more
Start Time

September 14, 2021 13:04 UTC

Type MAINT
Affected Components

Tokyo - Watson Assistant
Message

MAINTENANCE: Migrate Watson Assistant database to latest supported version.
Details

What are we changing?Upgrading Postgres database that Watson Assistant uses from v9.x to latest v12.x and restoring data in new database.Why are we making this change?Current version of Postgres v9.x is going EOL (end-of-life) in October.How will it impact the environment? This change impacts only customers using Lite, Standard, Enterprise and Plus plan instances.
The following features within Watson Assistant service are impacted & will not be available during the change:
    - Customers will not be able to do any authoring changes to their chat bots    - Customers will not be able to create, update, or delete Assistants     - Customers will not be able to create, update, or delete Skills     - Customers will not be able to create, update, or delete Skill Versions     - Customers will not be able to create, update, or delete Integrations     - Customers will not be able to create, update, or delete Workspaces     - Customers will not be able to assign Skills to AssistantsThe following features will be available and are unaffected throughout the change window:
    - The chatbot will function for runtime requests    - Message API requests for both V1 + V2 APIs will work    - Improve/Analytics capabilities (i.e. /logs + Recommendations in Assistant Tooling )    - Assistants, Skills, Skill versions, Workspaces, Integrations can still be retrieved via the API/Assistant Tooling        - "Read" calls work fine - its "write/update calls" to these resources that are impacted.Maintenance Duration: 360 minutesDisruption Duration: 360 minutes

September 11, 2021 19:04 UTC

MAINT

about 7 hours

MAINTENANCE: Migrate Watson Assistant database to latest supported version.

 See more
Start Time

September 11, 2021 19:04 UTC

Type MAINT
Affected Components

Dallas - Watson Assistant
Message

MAINTENANCE: Migrate Watson Assistant database to latest supported version.
Details

What are we changing?Upgrading Postgres database that Watson Assistant uses from v9.x to latest v12.x and restoring data in new database.Why are we making this change?Current version of Postgres v9.x is going EOL (end-of-life) in October.How will it impact the environment?Please note this change impacts ONLY Premium & "Enterprise with data isolation" plan instances.
Customers on Lite, Standard, Enterprise and Plus plans will not experience any outages.
The disruption will only be for a period of up-to 6 hours from the time your instances are upgraded and not the entire change window. 

The following features within Watson Assistant service are impacted & will not be available during the change:
    - Customers will not be able to do any authoring changes to their chat bots    - Customers will not be able to create, update, or delete Assistants     - Customers will not be able to create, update, or delete Skills     - Customers will not be able to create, update, or delete Skill Versions     - Customers will not be able to create, update, or delete Integrations     - Customers will not be able to create, update, or delete Workspaces     - Customers will not be able to assign Skills to AssistantsThe following features will be available and are unaffected throughout the change window:
    - The chatbot will function for runtime requests    - Message API requests for both V1 + V2 APIs will work    - Improve/Analytics capabilities (i.e. /logs + Recommendations in Assistant Tooling )    - Assistants, Skills, Skill versions, Workspaces, Integrations can still be retrieved via the API/Assistant Tooling        - "Read" calls work fine - its "write/update calls" to these resources that are impacted.Maintenance Duration: 9000 minutesDisruption Duration: 360 minutes

September 11, 2021 14:59 UTC

MAINT

about 4 hours

2 open incidents

 See more
Start Time

September 11, 2021 14:59 UTC

Type MAINT
Affected Components

Dallas - Watson Assistant
Message

2 open incidents

September 08, 2021 15:04 UTC

DOWN

3 days

3 open incidents

 See more
Start Time

September 08, 2021 15:04 UTC

Type DOWN
Affected Components

Frankfurt - Watson Assistant
Message

3 open incidents

2024-04-11 16:19:25 UTC UTC

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2024-04-11 16:19:25 UTC UTC

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2024-04-11 16:19:25 UTC UTC

 STATUS

? minutes

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2024-04-11 16:19:25 UTC UTC

 STATUS

? minutes

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2024-04-11 16:19:25 UTC UTC

 STATUS

? minutes

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No outages or status changes in the last 24 hours

IBM Cloud Watson Assistant status, last 24 hours:

5:00 PM
11:00 PM
5:00 AM
11:00 AM
5:00 PM
5:00 PM
5:00 AM
5:00 PM

  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

IBM Cloud Watson Assistant Outage and Status History

We've been monitoring IBM Cloud Watson Assistant outages since November 25, 2018.
Here's the history of service outages we've observed from the IBM Cloud Watson Assistant Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Solutions for Everyone
Education
  • Keep students and staff informed
  • Reduce ticket volume
  • Essential for remote learning

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DevOps
  • Shorten incident downtime
  • Unify maintenance schedules
  • Integrates with incident tools

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IT Teams
  • Reduce ticket volumes
  • Improve transparency
  • Shorten resolution times

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Instant enriched data from
3,590 status pages

About Our IBM Cloud Watson Assistant Status Page Integration

IBM Cloud Watson Assistant is a Cloud Infrastructure solution that StatusGator has been monitoring since November 2018. Over the past over 5 years, we have collected data on on more than 1,865 outages that affected IBM Cloud Watson Assistant users. When IBM Cloud Watson Assistant publishes downtime on their status page, they do so across 7,863 components and 96 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor IBM Cloud Watson Assistant to get notified when it's down, is under maintenance, or has an outage. We've sent more than 12,200 notifications to our users about IBM Cloud Watson Assistant incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If IBM Cloud Watson Assistant is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when IBM Cloud Watson Assistant is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

IBM Cloud Watson Assistant posts separate notifications for planned maintenance work. StatusGator will notify subscribers when IBM Cloud Watson Assistant enters a pre-planned maintenance window, keeping you up to date.

IBM Cloud Watson Assistant does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate IBM Cloud Watson Assistant maintenance events into your unified calendar.

When IBM Cloud Watson Assistant posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When IBM Cloud Watson Assistant has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because IBM Cloud Watson Assistant has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

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