Is Jumio Identity Verification Callback down?
Current Jumio Identity Verification Callback status is UP

We checked the official Jumio Identity Verification Callback Status Page 7 min. 40 sec. ago. Learn more
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Recent Jumio Identity Verification Callback Outages and Issues

Follow the recent outages and downtime for Jumio Identity Verification Callback in the table below.

Start Time

Type

Length

Message

Details

February 07, 2024 14:13 UTC

WARN

less than a minute

2024-02-07 Service Instability - Liveness images URLs not returned in Retrieval API and Callback

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Start Time

February 07, 2024 14:13 UTC

Type WARN
Affected Components

US data center - Identity Verification Callback

EU data center - Identity Verification Retrieval API

EU data center - Identity Verification Processing

EU data center - Netverify Callback

SGP data center - Identity Verification Web

SGP data center - Identity Verification SDK

SGP data center - Identity Verification Processing

US data center - Identity Verification SDK

US data center - Identity Verification Retrieval API

SGP data center - Identity Verification Callback

US data center - Identity Verification Web

EU data center - Identity Verification SDK

Message

2024-02-07 Service Instability - Liveness images URLs not returned in Retrieval API and Callback

Details

Investigating - We have identified an issue with our Identity Verification in all data centers where currently no liveness images are returned in our Retrieval API. Please note that this is not impacting the user journey or liveness decision. Transactions can be completed as usual. We know this is customer impacting so we are working on it urgently.The issue started during this time: 2024-02-07 10:30 AM UTCIf you have any questions, please contact Jumio Support at https://support.jumio.com or support@jumio.com. Feb 07, 2024 - 14:10 UTC

February 07, 2024 14:13 UTC

WARN

35 minutes

2024-02-07 Service Instability - Liveness images URLs not returned in Retrieval API and Callback

See more
Start Time

February 07, 2024 14:13 UTC

Type WARN
Affected Components

US data center - Identity Verification Callback

EU data center - Identity Verification Retrieval API

EU data center - Identity Verification Processing

EU data center - Netverify Callback

SGP data center - Identity Verification Web

SGP data center - Identity Verification SDK

SGP data center - Identity Verification Processing

US data center - Identity Verification SDK

US data center - Identity Verification Retrieval API

SGP data center - Identity Verification Callback

US data center - Identity Verification Web

EU data center - Identity Verification SDK

Message

2024-02-07 Service Instability - Liveness images URLs not returned in Retrieval API and Callback

Details

Investigating - We have identified an issue with our Identity Verification in all data centers where currently no liveness images are returned in our Retrieval API. Please note that this is not impacting the user journey or liveness decision. Transactions can be completed as usual. We know this is customer impacting so we are working on it urgently.The issue started during this time: 2024-02-07 10:30 AM UTCIf you have any questions, please contact Jumio Support at https://support.jumio.com or support@jumio.com. Feb 07, 2024 - 14:10 UTC

September 27, 2023 05:03 UTC

MAINT

15 minutes

Scheduled KYX Maintenance on U.S. Data Center on September 27th, 2023

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Start Time

September 27, 2023 05:03 UTC

Type MAINT
Affected Components

US data center - performNetverify API

US data center - Identity Verification Callback

US data center - Document Verification Processing

US data center - Fastfill API

US data center - Document Verification

US data center - Screening Service

US data center - KYX Processing

US data center - KYX Unified Portal

US data center - Authentication

US data center - Identity Verification Processing

US data center - Identity Verification Web

US data center - Identity Verification SDK

Message

Scheduled KYX Maintenance on U.S. Data Center on September 27th, 2023

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 27, 2023 - 05:01 UTC

September 25, 2023 05:03 UTC

MAINT

25 minutes

Scheduled KYX Maintenance on U.S. Data Center on September 25th, 2023

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Start Time

September 25, 2023 05:03 UTC

Type MAINT
Affected Components

US data center - performNetverify API

US data center - Identity Verification Web

US data center - Identity Verification SDK

US data center - Identity Verification Processing

US data center - Identity Verification Callback

US data center - Document Verification Processing

US data center - Fastfill API

US data center - Document Verification

US data center - Screening Service

US data center - KYX Processing

US data center - KYX Unified Portal

US data center - Authentication

Message

Scheduled KYX Maintenance on U.S. Data Center on September 25th, 2023

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 25, 2023 - 05:03 UTC

September 20, 2023 16:03 UTC

MAINT

35 minutes

Scheduled Maintenance on SGP Data Center on September 21st

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Start Time

September 20, 2023 16:03 UTC

Type MAINT
Affected Components

SGP data center - Identity Verification Callback

SGP data center - performNetverify API

SGP data center - Identity Verification SDK

SGP data center - Identity Verification Processing

SGP data center - Document Verification Processing

SGP data center - Fastfill API

SGP data center - Document Verification

SGP data center - Screening Service

SGP data center - KYX Processing

SGP data center - KYX Unified Portal

SGP data center - Authentication

SGP data center - Identity Verification Web

Message

Scheduled Maintenance on SGP Data Center on September 21st

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 20, 2023 - 16:01 UTC

2024-05-07 07:15:30 UTC UTC

STATUS

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2024-05-07 07:15:30 UTC UTC

STATUS

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2024-05-07 07:15:30 UTC UTC

STATUS

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2024-05-07 07:15:30 UTC UTC

STATUS

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2024-05-07 07:15:30 UTC UTC

STATUS

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Sign Up for More Jumio Identity Verification Callback History

StatusGator has over 1 year of Jumio Identity Verification Callback status history.

No outages or status changes in the last 24 hours

Jumio Identity Verification Callback status, last 24 hours:

8:00 AM
2:00 PM
8:00 PM
2:00 AM
8:00 AM
8:00 AM
8:00 PM
8:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Jumio Identity Verification Callback Outage and Status History

We've been monitoring Jumio Identity Verification Callback outages since October 10, 2022.
Here's the history of service outages we've observed from the Jumio Identity Verification Callback Status Page:

May 2024

April 2024

March 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,960 status pages

About Our Jumio Identity Verification Callback Status Page Integration

Jumio Identity Verification Callback is an Identity Management solution that StatusGator has been monitoring since October 2022. Over the past almost 2 years, we have collected data on on more than 63 outages that affected Jumio Identity Verification Callback users. When Jumio Identity Verification Callback publishes downtime on their status page, they do so across 42 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Jumio Identity Verification Callback to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Jumio Identity Verification Callback is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Jumio Identity Verification Callback is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Jumio Identity Verification Callback posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Jumio Identity Verification Callback enters a pre-planned maintenance window, keeping you up to date.

Since Jumio Identity Verification Callback publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Jumio Identity Verification Callback posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Jumio Identity Verification Callback has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Jumio Identity Verification Callback has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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