Follow the recent outages and downtime for Jumio in the table below.
Start Time |
Type |
Length |
Message |
Details |
|||||
---|---|---|---|---|---|---|---|---|---|
June 08, 2023 02:43 UTC |
WARN |
about 8 hours |
2023-06-07 Service Instability in IDV processing |
See more
|
|||||
June 07, 2023 23:43 UTC |
WARN |
about 3 hours |
2023-06-07 Service Instability in KYX platform resulting in "TECHNICAL_ERROR" |
See more
|
|||||
May 26, 2023 14:38 UTC |
WARN |
about 3 hours |
2023-05-26 Service Instability with Liveness capability service for V3/KYX |
See more
|
|||||
May 25, 2023 17:21 UTC |
WARN |
about 1 hour |
2023-05-25 : Service Instability with fraud detection Face Lookup (1 to many) service |
See more
|
|||||
May 09, 2023 16:03 UTC |
MAINT |
about 2 hours |
Scheduled Liveness Service Maintenance on Singapore (SGP) Datacenter on May 10, 2023 |
See more
|
|||||
2023-06-10 20:52:48 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
2023-06-10 20:52:48 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
2023-06-10 20:52:48 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
2023-06-10 20:52:48 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
2023-06-10 20:52:48 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more |
View details of the current Jumio status below.
Name |
Status |
Details |
---|---|---|
Jumio Customer Portal |
UP | See more |
Jumio Document Verification |
UP | See more |
Jumio Document Verification Processing |
UP | See more |
Jumio Fastfill API |
UP | See more |
Jumio Identity Verification Callback |
UP | See more |
Jumio Identity Verification Processing |
UP | See more |
Jumio Identity Verification Retrieval API |
UP | See more |
Jumio Identity Verification SDK |
UP | See more |
Jumio Identity Verification Web |
UP | See more |
Jumio KYX Processing |
UP | See more |
Jumio KYX Unified Portal |
UP | See more |
Jumio Netverify Callback |
UP | See more |
Jumio performNetverify API |
UP | See more |
Jumio Screening Service |
UP | See more |
Jumio status, last 24 hours:
Up: 24 hours
Warn: 0 minutes
Down: 0 minutes
Maintenance: 0 minutes
Jumio is an Identity Management solution that StatusGator has been monitoring since October 2022. Over the past 8 months, we have collected data on on more than 21 outages that affected Jumio users. When Jumio publishes downtime on their status page, they do so across 39 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
Many StatusGator users monitor Jumio to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.
If Jumio is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Jumio is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Jumio posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Jumio enters a pre-planned maintenance window, keeping you up to date.
Since Jumio publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.
When Jumio posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When Jumio has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because Jumio has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Frequently Asked Questions
According to its status page Jumio is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.
StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!
There are two main options: You can check the Jumio status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.
There may be several reasons for that:
We recommend contacting Jumio customer support while checking everything on your side. You can also try Tweeting at them via @jumio on Twitter. Or visit their official status page or website:
We use the official Jumio status page. Here are links to their status page and other helpful links.
Are you experiencing issues with Jumio? Sign up to receive notifications when Jumio publishes outages.
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