Last checked from Jumio official status page 2 min. 37 sec. ago
Jumio Status
Is Jumio down?
Jumio is up
Identity verification platform for fighting fraud and maintaining compliance.
Not working for you?
StatusGator last checked the status of Jumio on and the service was operational. There have been no user-submitted reports of outages in the past 24 hours. The last officially acknowledged outage was on .
Jumio service health
This chart represents Jumio service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Jumio status data.
24 hrs ending
Top reported issues
View and upvote the most commonly reported Jumio issues to help us better indicate the service status.
- Connectivity issue
- Error message
- Server not responding
- Sign in problem
- Service down
- Slow performance
- Unable to download
- App not loading
- Other
Have a different problem with Jumio?
Jumio outage map
Explore our interactive Jumio outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent Jumio outages, giving you a clear view of performance and downtime trends.
Looking to track Jumio downtime and outages?
- Receive real-time status updates
- Show current status on private or public status page
- Be the first to know if service is down
- Keep your team informed
- Monitor alongside other services and websites
Recent Jumio outages and issues
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Minor incident
|
5m |
Warn
|
|
|
Service Instability for Identity Verification & Authentication - (US DC)
|
15m |
Down
|
|
|
Service Instability for Identity Verification & Authentication - (US DC)
|
1h 15m |
Down
|
|
|
Service Instability for Liveness (US)
|
15m |
Down
|
|
|
Maintenance
|
8h |
Maint
|
Get notified about Jumio outages
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See Jumio status on your status page
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Jumio components
| Component name | Status |
|---|---|
| Jumio AML Screening |
Up
|
| Jumio Authentication |
Up
|
| Jumio CPF Validation |
Up
|
| Jumio Customer Portal |
Up
|
| Jumio Doc Proof |
Up
|
| Jumio Doc Proof Processing |
Up
|
| Jumio Email Check |
Up
|
| Jumio Fastfill API |
Up
|
| Jumio Identity Verification Callback |
Up
|
| Jumio Identity Verification Processing |
Up
|
| Jumio Identity Verification Retrieval API |
Up
|
| Jumio Identity Verification SDK |
Up
|
| Jumio Identity Verification Web |
Up
|
| Jumio performNetverify API |
Up
|
| Jumio Platform Processing |
Up
|
| Jumio Platform - Unified Portal |
Up
|
Get notified about Jumio outages
Stay updated with instant alerts for Jumio outages by signing up now!
One App that has it all
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on Jumio outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
Monitor Jumio along with other services and websites
StatusGator monitors over 8,260 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
Get notified on Jumio status change
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Show Jumio on your status page
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
Users who monitor Jumio status also follow these services
About our Jumio status page integration
Jumio (Identity verification platform for fighting fraud and maintaining compliance) is a an Identity Management solution that StatusGator has been monitoring since October 2022. Over the past over 3 years, we have collected data on on more than 134 outages that affected Jumio users. When Jumio publishes downtime on their status page, they do so across 44 components and 4 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is Jumio down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Jumio is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor Jumio to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Jumio incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
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Early Warning Signals
If we detect a potential Jumio outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
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Down Notifications
If Jumio is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
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Warning Notifications
Warn notifications are used when Jumio is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
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Maintenance Notifications
Jumio posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Jumio enters a pre-planned maintenance window, keeping you up to date.
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Status Messages
When Jumio posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
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Status Details
When Jumio has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
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Component Status Filtering
Because Jumio has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
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