Is Jumio Netverify Callback down?
Current Jumio Netverify Callback status is UP

We checked the official Jumio Netverify Callback Status Page 4 min. 7 sec. ago. Learn more
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Recent Jumio Netverify Callback Outages and Issues

Follow the recent outages and downtime for Jumio Netverify Callback in the table below.

Start Time

Type

Length

Message

Details

July 09, 2024 04:48 UTC

DOWN

15 minutes

2024-07-09 Service Instability for Verification (EU)

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Start Time

July 09, 2024 04:48 UTC

Type DOWN
Affected Components

EU data center - Identity Verification Processing

EU data center - Netverify Callback

EU data center - Customer Portal

EU data center - Document Verification Processing

EU data center - performNetverify API

EU data center - Identity Verification Web

EU data center - Identity Verification SDK

EU data center - Identity Verification Retrieval API

EU data center - Fastfill API

EU data center - Document Verification

EU data center - Screening Service

EU data center - KYX Processing

EU data center - KYX Unified Portal

EU data center - Authentication

Message

2024-07-09 Service Instability for Verification (EU)

Details

Investigating - At 4:17 am UTC on 2024-07-09, we discovered an instability with our Verification service. Our team is currently working fixing this issue.If you have any questions, please contact Jumio Support at https://support.jumio.com or support@jumio.com Jul 09, 2024 - 04:46 UTC

February 07, 2024 14:13 UTC

WARN

35 minutes

2024-02-07 Service Instability - Liveness images URLs not returned in Retrieval API and Callback

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Start Time

February 07, 2024 14:13 UTC

Type WARN
Affected Components

US data center - Identity Verification Callback

EU data center - Identity Verification Retrieval API

EU data center - Identity Verification Processing

EU data center - Netverify Callback

SGP data center - Identity Verification Web

SGP data center - Identity Verification SDK

SGP data center - Identity Verification Processing

US data center - Identity Verification SDK

US data center - Identity Verification Retrieval API

SGP data center - Identity Verification Callback

US data center - Identity Verification Web

EU data center - Identity Verification SDK

Message

2024-02-07 Service Instability - Liveness images URLs not returned in Retrieval API and Callback

Details

Investigating - We have identified an issue with our Identity Verification in all data centers where currently no liveness images are returned in our Retrieval API. Please note that this is not impacting the user journey or liveness decision. Transactions can be completed as usual. We know this is customer impacting so we are working on it urgently.The issue started during this time: 2024-02-07 10:30 AM UTCIf you have any questions, please contact Jumio Support at https://support.jumio.com or support@jumio.com. Feb 07, 2024 - 14:10 UTC

November 15, 2023 16:58 UTC

WARN

5 minutes

2023-11-15 Service Instability - EU DC

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Start Time

November 15, 2023 16:58 UTC

Type WARN
Affected Components

EU data center - Identity Verification Web

EU data center - Identity Verification Retrieval API

EU data center - Identity Verification Processing

EU data center - Netverify Callback

EU data center - Customer Portal

EU data center - Document Verification Processing

EU data center - Fastfill API

EU data center - Document Verification

EU data center - Screening Service

EU data center - KYX Processing

EU data center - KYX Unified Portal

EU data center - Authentication

EU data center - performNetverify API

EU data center - Identity Verification SDK

Message

2023-11-15 Service Instability - EU DC

Details

Identified - We have detected an instability in our EU Data Center, which may lead to issues for customers accessing the portal, initiating transactions, completing the user journey, and receiving transaction results. Please know our engineering and operations teams are working hard to get everything up and running.If you have any questions, please contact Jumio Support at https://support.jumio.com or support@jumio.com. Nov 15, 2023 - 16:57 UTC

September 27, 2023 04:03 UTC

MAINT

20 minutes

Scheduled KYX Maintenance on EU Data Center on September 27th, 2023

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Start Time

September 27, 2023 04:03 UTC

Type MAINT
Affected Components

EU data center - Fastfill API

EU data center - performNetverify API

EU data center - Identity Verification Web

EU data center - Identity Verification SDK

EU data center - Identity Verification Processing

EU data center - Netverify Callback

EU data center - Document Verification Processing

EU data center - Document Verification

EU data center - Screening Service

EU data center - KYX Processing

EU data center - KYX Unified Portal

EU data center - Authentication

Message

Scheduled KYX Maintenance on EU Data Center on September 27th, 2023

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 27, 2023 - 04:00 UTC

September 25, 2023 04:03 UTC

MAINT

25 minutes

Scheduled KYX Maintenance on EU Data Center on September 25th, 2023

See more
Start Time

September 25, 2023 04:03 UTC

Type MAINT
Affected Components

EU data center - Authentication

EU data center - performNetverify API

EU data center - Identity Verification Web

EU data center - Identity Verification SDK

EU data center - Identity Verification Processing

EU data center - Netverify Callback

EU data center - Document Verification Processing

EU data center - Fastfill API

EU data center - Document Verification

EU data center - Screening Service

EU data center - KYX Processing

EU data center - KYX Unified Portal

Message

Scheduled KYX Maintenance on EU Data Center on September 25th, 2023

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 25, 2023 - 04:03 UTC

No outages or status changes in the last 24 hours

Jumio Netverify Callback status, last 24 hours:

3:00 PM
9:00 PM
3:00 AM
9:00 AM
3:00 PM
3:00 PM
3:00 AM
3:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Jumio Netverify Callback Outage and Status History

We've been monitoring Jumio Netverify Callback outages since October 10, 2022.
Here's the history of service outages we've observed from the Jumio Netverify Callback Status Page:

June 2024

May 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,970 status pages

About Our Jumio Netverify Callback Status Page Integration

Jumio Netverify Callback is an Identity Management solution that StatusGator has been monitoring since October 2022. Over the past almost 2 years, we have collected data on on more than 63 outages that affected Jumio Netverify Callback users. When Jumio Netverify Callback publishes downtime on their status page, they do so across 42 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Jumio Netverify Callback to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Jumio Netverify Callback is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Jumio Netverify Callback is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Jumio Netverify Callback posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Jumio Netverify Callback enters a pre-planned maintenance window, keeping you up to date.

Since Jumio Netverify Callback publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Jumio Netverify Callback posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Jumio Netverify Callback has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Jumio Netverify Callback has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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No outages or status changes in the last 24 hours

Jumio Netverify Callback status, last 24 hours:

8:00 PM
2:00 AM
8:00 AM
2:00 PM
8:00 PM
8:00 PM
8:00 AM
8:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Jumio Netverify Callback Outage and Status History

We've been monitoring Jumio Netverify Callback outages since October 10, 2022.
Here's the history of service outages we've observed from the Jumio Netverify Callback Status Page:

June 2024

May 2024

  • Up

  • Warn

  • Down

  • Maintenance