Is Packet down?
Current Packet status is UP

We checked the official Packet Status Page 2 min. 29 sec. ago. Learn more
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Recent Packet Outages and Issues

Follow the recent outages and downtime for Packet in the table below.

Start Time

Type

Length

Message

Details

November 24, 2022 16:37 UTC

WARN

about 3 hours

Silicon Valley Network Connectivity Issue

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Start Time

November 24, 2022 16:37 UTC

Type WARN
Affected Components

Equinix Metal Network

Message

Silicon Valley Network Connectivity Issue

Details

Identified - We are currently investigating a network issue at our SJC1 Facility, which is impacting network stability in a limited number of hosts. Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance. Nov 24, 2022 - 16:35 UTC

November 23, 2022 15:17 UTC

WARN

about 3 hours

Equinix Metal API and Portal Impact

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Start Time

November 23, 2022 15:17 UTC

Type WARN
Affected Components

Equinix Metal Portal

Equinix Metal API

Message

Equinix Metal API and Portal Impact

Details

Investigating - We are currently experiencing elevated latency affecting the Equinix Metal API and customer portal. Please bear with us while we address this issue.Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance. Nov 23, 2022 - 15:16 UTC

November 11, 2022 22:02 UTC

MAINT

about 2 hours

Planned Network Maintenance - SG metro

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Start Time

November 11, 2022 22:02 UTC

Type MAINT
Affected Components

Asia-Pacific - Singapore (SG)

Equinix Metal Network

Message

Planned Network Maintenance - SG metro

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 11, 2022 - 22:00 UTC

November 10, 2022 04:02 UTC

MAINT

about 6 hours

Planned Network Maintenance - SV Metro

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Start Time

November 10, 2022 04:02 UTC

Type MAINT
Affected Components

Equinix Metal Network

Americas - Silicon Valley (SV)

Message

Planned Network Maintenance - SV Metro

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 10, 2022 - 04:00 UTC

November 09, 2022 17:14 UTC

MAINT

about 2 hours

Urgent: Reload NY Core Router

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Start Time

November 09, 2022 17:14 UTC

Type MAINT
Affected Components

Equinix Metal Network

Americas - New York (NY)

Message

Urgent: Reload NY Core Router

Details

Investigating - On Wednesday, November 9th, 2022 between 12:10 and 13:10 EST (17:10 - 16:10 UTC)>, we will reboot a core router in the NY metro to alleviate a fault condition.Customers in this metro will experience approximately 15 minutes of downtime during the reboot process. Please reach out via support@equinixmetal.com with any questions. Nov 09, 2022 - 17:12 UTC

2022-12-05 17:09:35 UTC UTC

STATUS

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2022-12-05 17:09:35 UTC UTC

STATUS

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2022-12-05 17:09:35 UTC UTC

STATUS

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2022-12-05 17:09:35 UTC UTC

STATUS

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2022-12-05 17:09:35 UTC UTC

STATUS

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Sign Up for More Packet History

StatusGator has over 1 year of Packet status history.

No outages or status changes in the last 24 hours

Packet status, last 24 hours:

6:00 PM
12:00 AM
6:00 AM
12:00 PM
6:00 PM
6:00 PM
6:00 AM
6:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Packet Outage and Status History

We've been monitoring Packet outages since March 14, 2021.
Here's the history of service outages we've observed from the Packet Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
2,570 status pages

About Our Packet Status Page Integration

Packet is a Cloud Infrastructure solution that StatusGator has been monitoring since March 2021. Over the past over 1 year, we have collected data on on more than 862 outages that affected Packet users. When Packet publishes downtime on their status page, they do so across 34 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Packet to get notified when it's down, is under maintenance, or has an outage. We've sent more than 200 notifications to our users about Packet incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Packet is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Packet is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Packet posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Packet enters a pre-planned maintenance window, keeping you up to date.

Since Packet publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Packet posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Packet has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Packet has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Packet down today?

According to its status page Packet is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Packet is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Packet is having issues?

There are two main options: You can check the Packet status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Packet status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Packet status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Packet customer support while checking everything on your side.

Where do you get the official Packet status?

We use the official Packet status page. Here are links to their status page and other helpful links.

What are the most popular Packet components?

When was the last time Packet was down?

Packet Down?

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