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    Last checked from Mimecast official status page 31 sec. ago

    Mimecast Status

    Email security and human risk management platform.

    Not working for you?

    Mimecast icon
    status indicator

    Is Mimecast down?

    Mimecast is up

    Not working for you?

    StatusGator last checked the status of Mimecast on and the service was operational. There have been no user-submitted reports of outages in the past 24 hours. The last officially acknowledged outage was on .

    Mimecast service health graph
    information icon

    This chart represents Mimecast service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Mimecast status data.

    Mimecast icon
    Mimecast health
    Service up Possible outage Outage duration

    Mimecast outage reports
    information icon

    0 outage reports in the last 24 hours

    cloud icon

    Recent community and social reports

    User avatar

    England, United Kingdom

    "TLS_AES_256_GCM_SHA384:256 CV=yes : SMTP error from remote mail server after end of data: 554 Email rejected due to security policies - https://community.mimecast.com/docs/DOC-1369#554 [vBBjTHKpOxKSR7PLphyphA.de17] Mimecast is hard‑blocking messages at the policy layer."

    • about 2 months ago

    User avatar

    Texas, United States

    "Server Error in '/partner' Application. Runtime Error Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated."

    • 3 months ago

    User avatar

    South Carolina, United States

    ""Server Error in '/partner' Application. Runtime Error Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated. ""

    • 3 months ago

    User avatar

    Texas, United States

    "Server Error in '/partner' Application. Runtime Error Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated. "

    • 3 months ago

    User avatar

    Texas, United States

    "Down in all three states we support from (Texas, Colorado, Michigan)."

    • 3 months ago

    User avatar

    Utah, United States

    Sign in problem

    • 3 months ago

    User avatar

    United States

    Sign in problem

    • 3 months ago

    User avatar

    United States

    Sign in problem

    • 3 months ago

    User avatar

    Arizona, United States

    "Website Portal is acting extremely slow. "

    • 5 months ago

    User avatar

    Colorado, United States

    "MX record lookup failure for outbound email"

    • 5 months ago

    User avatar

    Northern Ireland, United Kingdom

    "ADMIN APP NOT WORKING REDIRECTING TO AWARNESS TRAINING PAGE "

    • 6 months ago

    User avatar

    England, United Kingdom

    Service down

    • 6 months ago

    User avatar

    England, United Kingdom

    Error message

    • 7 months ago

    User avatar

    England, United Kingdom

    Sign in problem

    • 7 months ago

    User avatar

    Tennessee, United States

    Service down

    • 7 months ago

    User avatar

    North Carolina, United States

    Service down

    • 7 months ago

    User avatar

    Arizona, United States

    Connectivity issue

    • 7 months ago

    User avatar

    Ohio, United States

    Connectivity issue

    • 7 months ago

    User avatar

    Ohio, United States

    Error message

    • 7 months ago

    User avatar

    Ohio, United States

    Error message

    • 7 months ago

    cloud icon

    Top reported outages

    Connectivity issue
    Error message
    Server not responding
    Sign in problem
    Service down
    Slow performance
    Unable to download
    App not loading
    Other

    Having a different problem?

    Get notified about Mimecast outages

    Stay updated with instant alerts for Mimecast outages by signing up now!

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    Mimecast outage map
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    Mimecast outage map
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    Mimecast incidents history
    information icon

    Incident Name Duration Started Acknowledged Severity
    Aware, Analysis and Response, Human Risk Command Center, Engage, and CyberGraph : Login/Access Issues (AU, CA)
    15m Yes
    warn icon Warn
    Scheduled Maintenance: United States(USB) grid
    4h 4m Yes
    maintenance icon Maint
    Outbound delivery delays on AU grid
    1h 25m Yes
    warn icon Warn
    Email Processing Delays: USB
    7h Yes
    maintenance icon Maint
    Administration Console Page Loading Issue
    15h 40m Yes
    warn icon Warn
    Intermittent Processing Delays on AU Grid
    1h 30m Yes
    warn icon Warn
    S&R Migration Failures
    3h Yes
    down icon Down
    Administration Console access issue- USB
    1h 35m Yes
    warn icon Warn
    Scheduled Maintenance: AU grid
    4h Yes
    maintenance icon Maint
    Degraded Outbound Email Processing on Multiple Grids
    5h 50m Yes
    warn icon Warn
    Australia Region: Email processing delays
    10m Yes
    warn icon Warn
    Scheduled Maintenance: AU grid
    4h Yes
    maintenance icon Maint
    SMS delivery delays
    1h 5m Yes
    warn icon Warn
    SMS delivery delays
    1h 56m Yes
    warn icon Warn
    Degraded service impacting Partner Administration Console access
    4h 5m Yes
    warn icon Warn
    Administration console access issue- UK & DE
    1h 50m Yes
    warn icon Warn
    Scheduled Maintenance: Australia (AU) grid
    4h Yes
    maintenance icon Maint
    Email Delivery Delays | ZA Grid
    30m Yes
    warn icon Warn
    Email delivery delays on US grid
    2h 15m Yes
    warn icon Warn
    Degraded performance on US grid
    4h 40m Yes
    warn icon Warn
    Aware, Analysis and Response, Human Risk Command Center, Engage, and CyberGraph : Login/Access Issues (AU, CA)
    Started
    Duration
    15m
    Acknowledged
    Yes
    Severity
    warn icon Warn
    Scheduled Maintenance: United States(USB) grid
    Started
    Duration
    4h 4m
    Acknowledged
    Yes
    Severity
    maintenance icon Maint
    Outbound delivery delays on AU grid
    Started
    Duration
    1h 25m
    Acknowledged
    Yes
    Severity
    warn icon Warn
    Email Processing Delays: USB
    Started
    Duration
    7h
    Acknowledged
    Yes
    Severity
    maintenance icon Maint
    Administration Console Page Loading Issue
    Started
    Duration
    15h 40m
    Acknowledged
    Yes
    Severity
    warn icon Warn
    Intermittent Processing Delays on AU Grid
    Started
    Duration
    1h 30m
    Acknowledged
    Yes
    Severity
    warn icon Warn

    Mimecast status history
    information icon

    30 days ago 60 days ago 99% uptime 96% uptime Today
    Up
    Down
    Warn
    Maint

    Mimecast status page accuracy

    Learn more external link icon
    Mimecast icon

    Mimecast status page accuracy rating

    This rating evaluates how quickly Mimecast acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users.

    Not yet rated
    Rating grade Average delay
    A
    Excellent
    < 15 min
    B
    Good
    15 - 30 min
    C
    Fair
    30 - 120 min
    D
    Poor
    2 - 4 hrs
    F
    Failing
    >= 4 hrs

    Mimecast components

    Component name Status
    Mimecast Administration
    up icon Up
    Mimecast Administration Console
    up icon Up
    Mimecast Authentication
    up icon Up
    Mimecast Awareness Training
    up icon Up
    Mimecast Aware - Search & Discover
    up icon Up
    Mimecast Aware - Signal
    up icon Up
    Mimecast Aware - Spotlight
    up icon Up
    Mimecast Email Processing
    up icon Up
    Mimecast End User Applications
    up icon Up
    Mimecast Mimecaster Central Community
    up icon Up
    Mimecast Protection
    up icon Up
    Mimecast Remediation
    up icon Up
    Mimecast Support Telephony
    up icon Up
    Mimecast Threat Protection
    up icon Up
    Mimecast Web Security
    up icon Up
    Mimecast Website
    up icon Up

    Get notified about Mimecast outages

    Stay updated with instant alerts for Mimecast outages by signing up now!

    Start monitoring for free

    Looking for Downdetector Mimecast alerts?

    Features StatusGator Downdetector
    Both official and crowdsourced updates for Mimecast outages.
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    More than 10,390 services monitored.
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    Proactive alerts on Mimecast status changes sent to your Slack, Microsoft Teams, and more.
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    Monitoring of both Mimecast and your own apps.
    check icon
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    Granular monitoring of Mimecast components.
    check icon
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    Both official and crowdsourced updates for Mimecast outages.
    StatusGator check icon
    Downdetector x icon
    More than 10,390 services monitored.
    StatusGator check icon
    Downdetector x icon
    Proactive alerts on Mimecast status changes sent to your Slack, Microsoft Teams, and more.
    StatusGator check icon
    Downdetector x icon
    Monitoring of both Mimecast and your own apps.
    StatusGator check icon
    Downdetector x icon
    Granular monitoring of Mimecast components.
    StatusGator check icon
    Downdetector x icon

    About our Mimecast status page integration

    Mimecast (Email security and human risk management platform) is a an Email and Security solution that StatusGator has been monitoring since December 2019. Over the past over 6 years, we have collected data on on more than 566 outages that affected Mimecast users. When Mimecast publishes downtime on their status page, they do so across 109 components and 16 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

    If you're wondering, "Is Mimecast down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Mimecast is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.

    More than 300 StatusGator users monitor Mimecast to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular Email services monitored on our platform. We've sent more than 35,300 notifications to our users about Mimecast incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

    • Early Warning Signals
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      If we detect a potential Mimecast outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.

    • Down Notifications
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      If Mimecast is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

    • Warning Notifications
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      Warn notifications are used when Mimecast is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

    • Maintenance Notifications
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      Mimecast posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Mimecast enters a pre-planned maintenance window, keeping you up to date.

    • Status Messages
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      When Mimecast posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

    • Status Details
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      When Mimecast has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

    • Component Status Filtering
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      Because Mimecast has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

    Frequently asked questions