Last checked from Mimecast official status page 31 sec. ago
Mimecast Status
Email security and human risk management platform.
Not working for you?
Is Mimecast down?
Mimecast is up
Not working for you?
StatusGator last checked the status of Mimecast on and the service was operational. There have been no user-submitted reports of outages in the past 24 hours. The last officially acknowledged outage was on .
Mimecast service health graph
Shows recent status reports over time, including possible and confirmed outages.
This chart represents Mimecast service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Mimecast status data.
Mimecast outage reports
Lists recent Mimecast incidents, including duration, acknowledgement status, and severity.
0 outage reports in the last 24 hours
Recent community and social reports
England, United Kingdom
"TLS_AES_256_GCM_SHA384:256 CV=yes : SMTP error from remote mail server after end of data: 554 Email rejected due to security policies - https://community.mimecast.com/docs/DOC-1369#554 [vBBjTHKpOxKSR7PLphyphA.de17] Mimecast is hard‑blocking messages at the policy layer."
• about 2 months ago
Texas, United States
"Server Error in '/partner' Application. Runtime Error Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated."
• 3 months ago
South Carolina, United States
""Server Error in '/partner' Application. Runtime Error Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated. ""
• 3 months ago
Texas, United States
"Server Error in '/partner' Application. Runtime Error Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated. "
• 3 months ago
Texas, United States
"Down in all three states we support from (Texas, Colorado, Michigan)."
• 3 months ago
Utah, United States
Sign in problem
• 3 months ago
United States
Sign in problem
• 3 months ago
United States
Sign in problem
• 3 months ago
Arizona, United States
"Website Portal is acting extremely slow. "
• 5 months ago
Colorado, United States
"MX record lookup failure for outbound email"
• 5 months ago
Northern Ireland, United Kingdom
"ADMIN APP NOT WORKING REDIRECTING TO AWARNESS TRAINING PAGE "
• 6 months ago
England, United Kingdom
Service down
• 6 months ago
England, United Kingdom
Error message
• 7 months ago
England, United Kingdom
Sign in problem
• 7 months ago
Tennessee, United States
Service down
• 7 months ago
North Carolina, United States
Service down
• 7 months ago
Arizona, United States
Connectivity issue
• 7 months ago
Ohio, United States
Connectivity issue
• 7 months ago
Ohio, United States
Error message
• 7 months ago
Ohio, United States
Error message
• 7 months ago
Top reported outages
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Mimecast outage map
Displays regions where users have recently reported issues. Map markers are based on user-submitted reports.
View full map
Mimecast incidents history
Lists recent Mimecast incidents, including duration, acknowledgement status, and severity.
| Incident Name | Duration | Started | Acknowledged | Severity |
|---|---|---|---|---|
|
Aware, Analysis and Response, Human Risk Command Center, Engage, and CyberGraph : Login/Access Issues (AU, CA)
|
15m | Yes |
Warn
|
|
|
Scheduled Maintenance: United States(USB) grid
|
4h 4m | Yes |
Maint
|
|
|
Outbound delivery delays on AU grid
|
1h 25m | Yes |
Warn
|
|
|
Email Processing Delays: USB
|
7h | Yes |
Maint
|
|
|
Administration Console Page Loading Issue
|
15h 40m | Yes |
Warn
|
|
|
Intermittent Processing Delays on AU Grid
|
1h 30m | Yes |
Warn
|
|
|
S&R Migration Failures
|
3h | Yes |
Down
|
|
|
Administration Console access issue- USB
|
1h 35m | Yes |
Warn
|
|
|
Scheduled Maintenance: AU grid
|
4h | Yes |
Maint
|
|
|
Degraded Outbound Email Processing on Multiple Grids
|
5h 50m | Yes |
Warn
|
|
|
Australia Region: Email processing delays
|
10m | Yes |
Warn
|
|
|
Scheduled Maintenance: AU grid
|
4h | Yes |
Maint
|
|
|
SMS delivery delays
|
1h 5m | Yes |
Warn
|
|
|
SMS delivery delays
|
1h 56m | Yes |
Warn
|
|
|
Degraded service impacting Partner Administration Console access
|
4h 5m | Yes |
Warn
|
|
|
Administration console access issue- UK & DE
|
1h 50m | Yes |
Warn
|
|
|
Scheduled Maintenance: Australia (AU) grid
|
4h | Yes |
Maint
|
|
|
Email Delivery Delays | ZA Grid
|
30m | Yes |
Warn
|
|
|
Email delivery delays on US grid
|
2h 15m | Yes |
Warn
|
|
|
Degraded performance on US grid
|
4h 40m | Yes |
Warn
|
Mimecast status history
Shows daily Mimecast status over recent days, including uptime, warnings, and outage events.
Warning for 1 Hour and 24 Minutes
Maintenance for 4 Hours and 4 Minutes
Warning for 14 Minutes
Warning for 1 Hour and 5 Minutes
Maintenance for 4 Hours
Warning for 5 Hours and 59 Minutes
Maintenance for 4 Hours
Warning for 1 Hour and 35 Minutes
Warning for 1 Hour and 59 Minutes
Down for 1 Hour
Warning for 15 Hours and 30 Minutes
Maintenance for 6 Hours and 59 Minutes
Warning for 1 Hour and 39 Minutes
Warning for 1 Hour and 24 Minutes
Maintenance for 4 Hours and 4 Minutes
Warning for 14 Minutes
Mimecast status page accuracy
Learn moreMimecast status page accuracy rating
This rating evaluates how quickly Mimecast acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users.
| Rating grade | Average delay |
|---|---|
|
A
Excellent
|
< 15 min |
|
B
Good
|
15 - 30 min |
|
C
Fair
|
30 - 120 min |
|
D
Poor
|
2 - 4 hrs |
|
F
Failing
|
>= 4 hrs |
Mimecast components
| Component name | Status |
|---|---|
| Mimecast Administration |
Up
|
| Mimecast Administration Console |
Up
|
| Mimecast Authentication |
Up
|
| Mimecast Awareness Training |
Up
|
| Mimecast Aware - Search & Discover |
Up
|
| Mimecast Aware - Signal |
Up
|
| Mimecast Aware - Spotlight |
Up
|
| Mimecast Email Processing |
Up
|
| Mimecast End User Applications |
Up
|
| Mimecast Mimecaster Central Community |
Up
|
| Mimecast Protection |
Up
|
| Mimecast Remediation |
Up
|
| Mimecast Support Telephony |
Up
|
| Mimecast Threat Protection |
Up
|
| Mimecast Web Security |
Up
|
| Mimecast Website |
Up
|
Get notified about Mimecast outages
Stay updated with instant alerts for Mimecast outages by signing up now!
Looking for Downdetector Mimecast alerts?
| Features | StatusGator | Downdetector |
|---|---|---|
| Both official and crowdsourced updates for Mimecast outages. |
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| More than 10,390 services monitored. |
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| Proactive alerts on Mimecast status changes sent to your Slack, Microsoft Teams, and more. |
|
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| Monitoring of both Mimecast and your own apps. |
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| Granular monitoring of Mimecast components. |
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About our Mimecast status page integration
Mimecast (Email security and human risk management platform) is a an Email and Security solution that StatusGator has been monitoring since December 2019. Over the past over 6 years, we have collected data on on more than 566 outages that affected Mimecast users. When Mimecast publishes downtime on their status page, they do so across 109 components and 16 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is Mimecast down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Mimecast is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
More than 300 StatusGator users monitor Mimecast to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular Email services monitored on our platform. We've sent more than 35,300 notifications to our users about Mimecast incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
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Early Warning Signals
If we detect a potential Mimecast outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
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Down Notifications
If Mimecast is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
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Warning Notifications
Warn notifications are used when Mimecast is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
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Maintenance Notifications
Mimecast posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Mimecast enters a pre-planned maintenance window, keeping you up to date.
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Status Messages
When Mimecast posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
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Status Details
When Mimecast has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
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Component Status Filtering
Because Mimecast has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.