Is VanillaSoft down?
Current VanillaSoft status is up

We checked the official VanillaSoft status page 4 min. 46 sec. ago. Learn more

Get notified when it goes down:

Recent VanillaSoft Outages and Issues

Follow the recent outages and downtime for VanillaSoft in the table below.

Start Time





February 21, 2021 23:52 UTC


10 minutes

VoIP is currently down for all customers

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October 17, 2020 16:47 UTC


about 4 hours

VS Connect softphone login service disruption

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October 01, 2020 00:32 UTC


3 days

VoIP outage

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September 30, 2020 20:02 UTC


about 5 hours

VoIP outage

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No status changes in the last 24 hours

VanillaSoft status, last 24 hours:

8:00 PM
2:00 AM
8:00 AM
2:00 PM
8:00 PM
8:00 PM
8:00 AM
8:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Status History

We've been monitoring VanillaSoft since April 24, 2020.
Here's the history of service outages we've observed from the VanillaSoft status page:

October 2021

September 2021

August 2021

  • Up

  • Warn

  • Down

  • Maintenance

July 2021

June 2021

May 2021

  • Up

  • Warn

  • Down

  • Maintenance

April 2021

March 2021

  • Up

  • Warn

  • Down

  • Maintenance

January 2021

December 2020

November 2020

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
1,390 status pages

Supported Features

We support the following features in our integration with the VanillaSoft status page:

If VanillaSoft is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when VanillaSoft is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

VanillaSoft posts separate notifications for planned maintenance work. StatusGator will notify subscribers when VanillaSoft enters a pre-planned maintenance window, keeping you up to date.

Since VanillaSoft publishes a feed of praoctive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When VanillaSoft posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When VanillaSoft has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because VanillaSoft has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is VanillaSoft down today?

According to its status page VanillaSoft is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when VanillaSoft is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if VanillaSoft is having issues?

There are two main options: You can check the VanillaSoft status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

VanillaSoft status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the VanillaSoft status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting VanillaSoft customer support while checking everything on your side. You can also try Tweeting at them via @vanillasoft on Twitter. Or visit their official status page or website:

Where do you get the official VanillaSoft status?

We use the official VanillaSoft status page. Here are links to their status page and other helpful links.

VanillaSoft Down?

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