Last checked from VanillaSoft official status page 23 sec. ago
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Report an issueThis chart represents VanillaSoft service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more VanillaSoft status data.
View and upvote the most commonly reported issues to help us better indicate the service status.
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Report an issueWe've been monitoring VanillaSoft outages since April 24, 2020. Here's the history of service outages we've observed from the VanillaSoft Status Page
Follow the recent outages and downtime for VanillaSoft in the table below.
Incident Name | Duration | Started | Severity |
---|---|---|---|
Some Clients unable to log into the VoIP Portal/Unable to place or receive calls
|
5m |
Down
|
|
Some Clients Unable to View Call Recordings in Clarity
|
18h 30m |
Warn
|
|
SMS and VM Drop currently failing for some customers
|
3h 25m |
Warn
|
|
Partial Outage- SMS/HUD/VM Drop not functioning for some VanillaSoft Clients
|
45m |
Warn
|
|
Email Deliverability Delayed for Some VanillaSoft Users
|
5h 50m |
Warn
|
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You can also monitor any service or website on your status page
View details of the current VanillaSoft status below.
Component name | Status | Details |
---|---|---|
VanillaSoft Legacy Application status |
Up
|
See more |
VanillaSoft VanillaSoft.com WebSite status |
Up
|
See more |
VanillaSoft VoIP/SMS status |
Up
|
See more |
VanillaSoft Web Application status |
Up
|
See more |
Stay updated with instant alerts for VanillaSoft outages by signing up now!
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Start monitoring for freeVanillaSoft is a Sales solution that StatusGator has been monitoring since April 2020. Over the past over 4 years, we have collected data on on more than 50 outages that affected VanillaSoft users. When VanillaSoft publishes downtime on their status page, they do so across 4 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
Many StatusGator users monitor VanillaSoft to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about VanillaSoft incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If VanillaSoft is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when VanillaSoft is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
VanillaSoft posts separate notifications for planned maintenance work. StatusGator will notify subscribers when VanillaSoft enters a pre-planned maintenance window, keeping you up to date.
When VanillaSoft posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When VanillaSoft has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because VanillaSoft has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Stay updated with instant alerts for VanillaSoft outages by signing up now!
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