Is VanillaSoft down?
Current VanillaSoft status is UP

We checked the official VanillaSoft Status Page 4 min. 33 sec. ago. Learn more
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Recent VanillaSoft Outages and Issues

Follow the recent outages and downtime for VanillaSoft in the table below.

Start Time

Type

Length

Message

Details

February 23, 2023 21:52 UTC

DOWN

about 5 hours

VoIP outage

See more
Start Time

February 23, 2023 21:52 UTC

Type DOWN
Affected Components

VanillaSoft VoIP/SMS

Message

VoIP outage

Details

Investigating - Our VoIP partner is currently having an outage. The issue is under investigation and looking to resolve it as soon as possible. Feb 23, 2023 - 16:49 EST

June 13, 2022 19:02 UTC

WARN

about 1 hour

VanillaSoft VoIP degraded service

See more
Start Time

June 13, 2022 19:02 UTC

Type WARN
Affected Components

VanillaSoft VoIP/SMS

Message

VanillaSoft VoIP degraded service

Details

Investigating - Our VoIP partner is currently experiencing intermittent service issues that are impacting inbound and outbound calls. We are actively investigating and hope to have this resolved shortly. Jun 13, 14:57 EDT

April 29, 2022 14:37 UTC

WARN

about 6 hours

Networking Issue Causing Outage

See more
Start Time

April 29, 2022 14:37 UTC

Type WARN
Affected Components

VanillaSoft Legacy Application

VanillaSoft Web Application

Message

Networking Issue Causing Outage

Details

Monitoring - A fix has been implemented and we are monitoring the results. Apr 29, 10:33 EDT

April 29, 2022 14:03 UTC

DOWN

34 minutes

Networking Issue Causing Outage

See more
Start Time

April 29, 2022 14:03 UTC

Type DOWN
Affected Components

VanillaSoft Legacy Application

VanillaSoft Web Application

Message

Networking Issue Causing Outage

Details

Investigating - Our Google Cloud hosting center is currently experiencing some network issues that are being investigated and that are impacting performance. We will update as soon as possible. Apr 29, 10:00 EDT

February 21, 2021 23:52 UTC

DOWN

10 minutes

VoIP is currently down for all customers

See more
Start Time

February 21, 2021 23:52 UTC

Type DOWN
Affected Components

VanillaSoft VoIP/SMS

Message

VoIP is currently down for all customers

Details

Investigating - VanillaSoft VoIP is currently down for all customers. The team is aware of the issue with working diligently to restore service. We will update with timelines and updates as they become available. Feb 21, 18:48 EST

2023-05-29 14:36:45 UTC UTC

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2023-05-29 14:36:45 UTC UTC

STATUS

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2023-05-29 14:36:45 UTC UTC

STATUS

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2023-05-29 14:36:45 UTC UTC

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2023-05-29 14:36:45 UTC UTC

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StatusGator has about 3 years of VanillaSoft status history.

VanillaSoft Components and Services

View details of the current VanillaSoft status below.

Name

Status

Details

VanillaSoft Legacy Application

UP See more

VanillaSoft VanillaSoft.com WebSite

UP See more

VanillaSoft VoIP/SMS

UP See more

VanillaSoft Web Application

UP See more

No outages or status changes in the last 24 hours

VanillaSoft status, last 24 hours:

3:00 PM
9:00 PM
3:00 AM
9:00 AM
3:00 PM
3:00 PM
3:00 AM
3:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

VanillaSoft Outage and Status History

We've been monitoring VanillaSoft outages since April 24, 2020.
Here's the history of service outages we've observed from the VanillaSoft Status Page:

May 2023

April 2023

March 2023

  • Up

  • Warn

  • Down

  • Maintenance

February 2023

January 2023

December 2022

  • Up

  • Warn

  • Down

  • Maintenance

November 2022

October 2022

September 2022

  • Up

  • Warn

  • Down

  • Maintenance

August 2022

July 2022

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
2,750 status pages

About Our VanillaSoft Status Page Integration

VanillaSoft is a Sales solution that StatusGator has been monitoring since April 2020. Over the past about 3 years, we have collected data on on more than 15 outages that affected VanillaSoft users. When VanillaSoft publishes downtime on their status page, they do so across 4 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor VanillaSoft to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about VanillaSoft incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If VanillaSoft is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when VanillaSoft is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

VanillaSoft posts separate notifications for planned maintenance work. StatusGator will notify subscribers when VanillaSoft enters a pre-planned maintenance window, keeping you up to date.

Since VanillaSoft publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When VanillaSoft posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When VanillaSoft has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because VanillaSoft has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is VanillaSoft down today?

According to its status page VanillaSoft is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when VanillaSoft is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if VanillaSoft is having issues?

There are two main options: You can check the VanillaSoft status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

VanillaSoft status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the VanillaSoft status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting VanillaSoft customer support while checking everything on your side. You can also try Tweeting at them via @vanillasoft on Twitter. Or visit their official status page or website:

Where do you get the official VanillaSoft status?

We use the official VanillaSoft status page. Here are links to their status page and other helpful links.

VanillaSoft Down?

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StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,750 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

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