Is AppRiver Support Ticketing System down?
Current AppRiver Support Ticketing System status is UP

We checked the official AppRiver Support Ticketing System Status Page 4 min. 41 sec. ago. Learn more
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Recent AppRiver Support Ticketing System Outages and Issues

Follow the recent outages and downtime for AppRiver Support Ticketing System in the table below.

Start Time

Type

Length

Message

Details

June 03, 2023 03:56 UTC

WARN

ongoing

Support site (https://support.zixcorp.com/) unreachable

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Start Time

June 03, 2023 03:56 UTC

Type WARN
Affected Components

Support Infrastructure - Support Ticketing System

Message

Support site (https://support.zixcorp.com/) unreachable

Details

Monitoring - We have confirmed services have returned to operational status and will continue to monitor. We apologize for any inconvenience this may have caused. Jun 02, 2023 - 22:53 CDT

June 03, 2023 00:06 UTC

WARN

about 4 hours

Support site (https://support.zixcorp.com/) unreachable

See more
Start Time

June 03, 2023 00:06 UTC

Type WARN
Affected Components

Support Infrastructure - Support Ticketing System

Message

Support site (https://support.zixcorp.com/) unreachable

Details

Identified - We are working with our vendor to rectify the issue with our Support Tools site being unreachable. We apologize for any inconvenience this may be causing. Jun 02, 2023 - 19:06 CDT

March 15, 2023 14:06 UTC

WARN

3 months

Hosted ZixGateway issues with AT&T owned domains

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Start Time

March 15, 2023 14:06 UTC

Type WARN
Affected Components

Support Infrastructure - Support Ticketing System

Message

Hosted ZixGateway issues with AT&T owned domains

Details

Update - We are seeing some IPs being cleared however this issue will remain open until all the IP addresses have been cleared. Mar 15, 2023 - 09:04 CDT

March 14, 2023 20:42 UTC

WARN

about 17 hours

Delayed inbound mail to @zixcorp.com

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Start Time

March 14, 2023 20:42 UTC

Type WARN
Affected Components

Support Infrastructure - Support Ticketing System

Message

Delayed inbound mail to @zixcorp.com

Details

Identified - Microsoft has started to defer email inbound to @zixcorp.com. We are currently working with our engineers and Microsoft to resolve the issue.We do apologize for any inconvenience. If your issue is an emergency you can contact us at 888.576.4949 or if you are wishing to just email in a ticket you can use support@appriver.com.Thank you Mar 14, 2023 - 15:39 CDT

March 07, 2023 19:01 UTC

WARN

about 18 hours

Emails delays sending to @zixcorp.com addresses

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Start Time

March 07, 2023 19:01 UTC

Type WARN
Affected Components

Support Infrastructure - Support Ticketing System

Message

Emails delays sending to @zixcorp.com addresses

Details

Investigating - We are currently investigating an issue with inbound email delivery to our zixcorp.com address. If you are needing to open a support case please email to support@appriver.com. We apologize for any inconvenience this may currently be causing. Mar 07, 2023 - 12:59 CST

No outages or status changes in the last 24 hours

AppRiver Support Ticketing System status, last 24 hours:

11:00 AM
5:00 PM
11:00 PM
5:00 AM
11:00 AM
11:00 AM
11:00 PM
11:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

AppRiver Support Ticketing System Outage and Status History

We've been monitoring AppRiver Support Ticketing System outages since May 13, 2020.
Here's the history of service outages we've observed from the AppRiver Support Ticketing System Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our AppRiver Support Ticketing System Status Page Integration

AppRiver Support Ticketing System is a Productivity solution that StatusGator has been monitoring since May 2020. Over the past almost 4 years, we have collected data on on more than 700 outages that affected AppRiver Support Ticketing System users. When AppRiver Support Ticketing System publishes downtime on their status page, they do so across 25 components and 7 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor AppRiver Support Ticketing System to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular productivity services monitored on our platform. We've sent more than 1,000 notifications to our users about AppRiver Support Ticketing System incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If AppRiver Support Ticketing System is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when AppRiver Support Ticketing System is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

AppRiver Support Ticketing System posts separate notifications for planned maintenance work. StatusGator will notify subscribers when AppRiver Support Ticketing System enters a pre-planned maintenance window, keeping you up to date.

Since AppRiver Support Ticketing System publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When AppRiver Support Ticketing System posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When AppRiver Support Ticketing System has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because AppRiver Support Ticketing System has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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