Is AppRiver down?
Current AppRiver status is UP

Investigating - We are currently seeing issues with access to our management console (https://console.zixcentral.com/). We are working on resolving this and apologize for any inconvenience this may be causing. Dec 02, 2022 - 09:49 CST

Investigating - We are currently aware of an issue with inbound tickets not being received by our ticketing system.  We are currently working on resolving this now.  If you need immediate assistance, please reach us out to us at 1-888-576-4949.  We apologize for the inconvenience. Nov 16, 2022 - 09:21 CST

Update - Title: Some users intermittently receive a security certificate revoked message prompt in the Outlook desktop and mobile appsUser Impact: Users intermittently receive a security certificate revoked message prompt in the Outlook desktop and mobile apps.More info: While we're focused on remediation, users can click on the Ok button in the prompt or restart the affected app to bypass the message without encountering any impact to app functionality.Current status: We're continuing to review Outlook diagnostic logs and Outlook memory process dump logs depicting reproductions of impact, which will allow us to isolate where errors are being encountered during the chain building process. In parallel, we're also continuing to work with some affected users to gather additional information that could provide insight into what checks are being made when the client performs calls to the authentication service.Scope of impact: Some users may receive a security certificate revoked message prompt in the Outlook desktop and mobile app platforms.Next update by: Wednesday, November 9, 2022, 5:30 PM (11:30 PM UTC) Nov 09, 2022 - 07:18 CST

Investigating - We are currently investigating connection issues to mailboxes that are in our CH data center for hosted exchange. We do apologize for the inconvenience and are working to get the issue resolved. We will continue to update status as we have more information. Nov 09, 2022 - 10:09 CST

Investigating - Title: Some users receive a security certificate revoked message prompt in the Outlook desktop and mobile app platformsUser Impact: Users receive a security certificate revoked message prompt in the Outlook desktop and mobile app platforms.More info: While we're focused on remediation, users can click on the Ok button in the prompt or restart the affected app to bypass the message without encountering any impact to app functionality.Current status: Our review of IDNA and Fiddler trace logs appears to be inconclusive in isolating the source of the issue. We’re reviewing our code requests within headers as well as reviewing authentication component configurations involved in the process in search of what is causing impact.Scope of impact: Some users may receive a security certificate revoked message prompt in the Outlook desktop and mobile app platforms.Next update by: Thursday, November 3, 2022, 5:30 PM UTC Nov 03, 2022 - 11:03 CDT