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Current Datto status is WARN

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Recent Datto Outages and Issues

Follow the recent outages and downtime for Datto in the table below.

Start Time

Type

Length

Message

Details

April 25, 2024 11:02 UTC

WARN

ongoing

Datto SaaS Protection - Backup/Export Failures Impacting Subset Of v2 Nodes

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Start Time

April 25, 2024 11:02 UTC

Type WARN
Affected Components

Datto RMM - Concord (US East)

Message

Datto SaaS Protection - Backup/Export Failures Impacting Subset Of v2 Nodes

Details

Update - Changes were deployed beginning on April 18th that have alleviated backup errors on the following nodes:use1-bfyii-2475use1-bfyii-2814use1-bfyii-2158use1-bfyii-2364use1-bfyii-1601use1-bfyii-2597use1-bfyii-2683use1-bfyii-2690use1-bfyii-2817use1-bfyii-2818use1-bfyii-1802use1-bfyii-2476use1-bfyii-1590use1-bfyii-2298use1-bfyii-2303use1-bfyii-2299use1-bfyii-2300use1-bfyii-2301use1-bfyii-2361use1-bfyii-2378use1-bfyii-2730use1-bfyii-674use1-bfyii-2377use1-bfyii-2368use1-bfyii-2296use1-bfyii-1665use1-bfyii-2483use1-bfyii-1849use1-bfyii-2742use1-bfyii-2367A subset of v2 nodes are still impacted, but additional infrastructure is in the process of being deployed against these nodes to improve performance. We expect the deployments for USE to complete by Wednesday, April 24th and for DES and GBE nodes to complete by Friday, April 26th. Apr 24, 2024 - 19:01 UTC

April 25, 2024 08:02 UTC

WARN

about 3 hours

Datto RMM - Concord (US East) - 13.0.0 Release

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Start Time

April 25, 2024 08:02 UTC

Type WARN
Affected Components

Datto RMM - Concord (US East)

Message

Datto RMM - Concord (US East) - 13.0.0 Release

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 25, 2024 - 08:00 UTC

April 24, 2024 20:02 UTC

WARN

about 12 hours

Datto SaaS Protection - Backup/Export Failures Impacting Subset Of v2 Nodes

See more
Start Time

April 24, 2024 20:02 UTC

Type WARN
Affected Components

Datto RMM - Pinotage (EU1)

Message

Datto SaaS Protection - Backup/Export Failures Impacting Subset Of v2 Nodes

Details

Update - Changes were deployed beginning on April 18th that have alleviated backup errors on the following nodes:use1-bfyii-2475use1-bfyii-2814use1-bfyii-2158use1-bfyii-2364use1-bfyii-1601use1-bfyii-2597use1-bfyii-2683use1-bfyii-2690use1-bfyii-2817use1-bfyii-2818use1-bfyii-1802use1-bfyii-2476use1-bfyii-1590use1-bfyii-2298use1-bfyii-2303use1-bfyii-2299use1-bfyii-2300use1-bfyii-2301use1-bfyii-2361use1-bfyii-2378use1-bfyii-2730use1-bfyii-674use1-bfyii-2377use1-bfyii-2368use1-bfyii-2296use1-bfyii-1665use1-bfyii-2483use1-bfyii-1849use1-bfyii-2742use1-bfyii-2367A subset of v2 nodes are still impacted, but additional infrastructure is in the process of being deployed against these nodes to improve performance. We expect the deployments for USE to complete by Wednesday, April 24th and for DES and GBE nodes to complete by Friday, April 26th. Apr 24, 2024 - 19:01 UTC

April 24, 2024 17:02 UTC

WARN

about 3 hours

Datto RMM - Pinotage (EU1) - 13.0.0 Release

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Start Time

April 24, 2024 17:02 UTC

Type WARN
Affected Components

Datto RMM - Pinotage (EU1)

Message

Datto RMM - Pinotage (EU1) - 13.0.0 Release

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 24, 2024 - 17:00 UTC

April 24, 2024 11:02 UTC

WARN

about 6 hours

Datto RMM - Issue with establishing connection to remote devices with Spashtop through Datto RMM

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Start Time

April 24, 2024 11:02 UTC

Type WARN
Affected Components

Datto RMM - Zinfandel (US West)

Message

Datto RMM - Issue with establishing connection to remote devices with Spashtop through Datto RMM

Details

Monitoring - We are deploying a new Splashtop Streamer version with the 13.0 release update to all platforms. This version will resolve the issue with initial connections through Datto RMM failing to devices with the current version of the Streamer. The Syrah platform is receiving this change today at 12pm UTC. Once your platform is on the 13.0 version, the Splashtop Streamer installed on devices will automatically update to this latest version when the Datto RMM agent checks in.We apologise for the inconvenience and appreciate your patience! Apr 24, 2024 - 08:29 UTC

2024-04-25 13:35:54 UTC UTC

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2024-04-25 13:35:54 UTC UTC

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2024-04-25 13:35:54 UTC UTC

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2024-04-25 13:35:54 UTC UTC

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2024-04-25 13:35:54 UTC UTC

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StatusGator has over 3 years of Datto status history.

Datto Components and Services

View details of the current Datto status below.

Name

Status

Details

Datto Academy

UP See more

Datto Access Points

UP See more

Datto Agent Registration

UP See more

Datto America East

UP See more

Datto America East 2

UP See more

Datto America East 3

UP See more

Datto America West

UP See more

Datto America West 2

UP See more

Datto America West 3

UP See more

Datto API

UP See more

Datto AU14

UP See more

Datto AU5

UP See more

Datto Australia / New Zealand

UP See more

Datto Australia / New Zealand 2

UP See more

Datto Backup

UP See more

Datto CA13

UP See more

Datto CA3

UP See more

Datto Chat

UP See more

Datto Check Out

UP See more

Datto CloudTrax

UP See more

Datto Concord (US East)

UP See more

Datto Detection Engine

UP See more

Datto Device Checkin

UP See more

Datto Device Registration

UP See more

Datto EDR Agent Connection

UP See more

Datto EDR Login

UP See more

Datto EU10

UP See more

Datto EU11

UP See more

Datto EU12

UP See more

Datto EU16

UP See more

Datto EU1 (English Europe and Asia)

UP See more

Datto EU2

UP See more

Datto EU4

UP See more

Datto EU7

UP See more

Datto German (Deutsch)

UP See more

Datto Integrations

UP See more

Datto Knowledge Articles

UP See more

Datto Limited Release

UP See more

Datto Login Services

UP See more

Datto Make a Payment

UP See more

Datto Managed Power

UP See more

Datto Merlot (EU2)

UP See more

Datto Network Manager

UP See more

Datto New Agent Deployment

UP See more

Datto Notification Engine

UP See more

Datto Off-Site Synchronization

UP See more

Datto Partner Portal

UP See more

Datto Phone Portal (Contact Center)

UP See more

Datto Pinotage (EU1)

UP See more

Datto Product Selector

UP See more

Datto Purchase History

UP See more

Datto Recovery

UP See more

Datto Remote Web

UP See more

Datto Report Data Warehouse

UP See more

Datto Reporting Engine

UP See more

Datto Routers

UP See more

Datto SaaS Defense Client OnBoarding

UP See more

Datto SaaS Defense Lucky Meter

UP See more

Datto SaaS Defense Portal Login & Dashboards

UP See more

Datto SaaS Defense Scanning System

UP See more

Datto SaaS Protection Backups

WARN See more

Datto SaaS Protection Client Onboarding

UP See more

Datto SaaS Protection Console Login

UP See more

Datto SaaS Protection Seat Management

UP See more

Datto Secure Edge

UP See more

Datto Spanish (Español)

UP See more

Datto Subscription Management

UP See more

Datto Support Phones

UP See more

Datto Switches

UP See more

Datto Syrah (APAC)

UP See more

Datto Ticket Entry

UP See more

Datto UK 2 (United Kingdom)

UP See more

Datto UK 3 (United Kingdom)

UP See more

Datto UK Limited Release (United Kingdom)

UP See more

Datto UK (United Kingdom)

UP See more

Datto US1

UP See more

Datto US15

UP See more

Datto US17

UP See more

Datto US6

UP See more

Datto US8

UP See more

Datto US9

UP See more

Datto Verification

UP See more

Datto Vidal (US East)

UP See more

Datto Web Application

UP See more

Datto Zinfandel (US West)

UP See more

4 status changes in the last 24 hours

Datto status, last 24 hours:

2:00 PM
8:00 PM
2:00 AM
8:00 AM
2:00 PM
2:00 PM
2:00 AM
2:00 PM
  • Up: 3 hours

  • Warn: 21 hours

  • Down: 0 minutes

  • Maintenance: 0 minutes

Datto Outage and Status History

We've been monitoring Datto outages since August 4, 2020.
Here's the history of service outages we've observed from the Datto Status Page:

February 2024

Warn:
about 1 hour
Warn:
about 1 hour
Warn:
5 minutes
Warn:
about 6 hours
Maintenance:
about 1 hour
Maintenance:
5 minutes
Maintenance:
4 minutes
Warn:
about 4 hours
Warn:
5 minutes
Warn:
about 1 hour
Maintenance:
5 minutes
Maintenance:
about 3 hours
Maintenance:
about 6 hours
Maintenance:
5 minutes
Maintenance:
about 6 hours
Maintenance:
5 minutes
Maintenance:
about 7 hours
Maintenance:
6 minutes
Maintenance:
5 minutes
Maintenance:
5 minutes
Maintenance:
about 1 hour
Maintenance:
about 3 hours
Maintenance:
about 7 hours
Maintenance:
4 minutes
Maintenance:
about 6 hours
Maintenance:
10 minutes
Maintenance:
about 6 hours
Warn:
20 minutes
Maintenance:
25 minutes
Maintenance:
about 12 hours
Maintenance:
about 2 hours
Maintenance:
1 day
Maintenance:
about 4 hours
Maintenance:
about 17 hours
Maintenance:
about 3 hours
Maintenance:
about 4 hours
Maintenance:
35 minutes
Maintenance:
about 19 hours
Maintenance:
about 1 hour
Maintenance:
about 23 hours
Maintenance:
about 5 hours
Maintenance:
about 6 hours
Warn:
about 23 hours
Maintenance:
about 2 hours
Maintenance:
about 2 hours
Maintenance:
about 1 hour
Maintenance:
about 2 hours
Maintenance:
about 2 hours
Maintenance:
about 2 hours
Maintenance:
about 9 hours
Maintenance:
about 4 hours
Maintenance:
about 4 hours
Maintenance:
25 minutes
Down:
about 1 hour
Maintenance:
20 minutes
Maintenance:
2 days
Maintenance:
about 4 hours
Down:
1 day
Down:
about 12 hours
Down:
about 15 hours
Maintenance:
about 8 hours
Maintenance:
1 day
Maintenance:
about 3 hours
Maintenance:
about 1 hour
Maintenance:
about 1 hour
Maintenance:
about 5 hours
Maintenance:
about 22 hours
Maintenance:
about 1 hour
Maintenance:
about 9 hours
Maintenance:
about 16 hours
Warn:
4 days
Warn:
about 9 hours
Warn:
about 3 hours
Warn:
about 3 hours
Warn:
about 4 hours
  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,590 status pages

About Our Datto Status Page Integration

Datto is an IT and Backup solution that StatusGator has been monitoring since August 2020. Over the past over 3 years, we have collected data on on more than 2,976 outages that affected Datto users. When Datto publishes downtime on their status page, they do so across 93 components and 15 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 200 StatusGator users monitor Datto to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular it services monitored on our platform. We've sent more than 17,800 notifications to our users about Datto incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Datto is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Datto is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Datto posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Datto enters a pre-planned maintenance window, keeping you up to date.

Since Datto publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Datto posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Datto has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Datto has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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