Is Freshservice Self-service portal down?
Current Freshservice Self-service portal status is UP

We checked the official Freshservice Self-service portal Status Page 3 min. 6 sec. ago. Learn more
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Recent Freshservice Self-service portal Outages and Issues

Follow the recent outages and downtime for Freshservice Self-service portal in the table below.

Start Time

Type

Length

Message

Details

February 25, 2024 00:31 UTC

MAINT

about 1 hour

See more
Start Time

February 25, 2024 00:31 UTC

Type MAINT
Affected Components

US EAST (NORTH VIRGINIA) - Custom Objects

Web App - Billing

Web App - Agent Portal

Web App - Self-service portal

Web App - Marketplace

Web App - Automation

Web App - On-Call Management

US EAST (NORTH VIRGINIA) - Freshcaller

US EAST (NORTH VIRGINIA) - Chat

US EAST (NORTH VIRGINIA) - Bots

US EAST (NORTH VIRGINIA) - Third Party Services

Email - Incoming email

US EAST (NORTH VIRGINIA) - Search

Notifications - In-App Notifications

US EAST (NORTH VIRGINIA) - API

Web App - Alert Management

Web App - Project Management

Web App - Solutions

Web App - Assets

Web App - Releases

Web App - Problems

US EAST (NORTH VIRGINIA) - Sandbox

US EAST (NORTH VIRGINIA) - Ticket - Service Request

US EAST (NORTH VIRGINIA) - Workflow

Email - Outgoing email

US EAST (NORTH VIRGINIA) - Mobile App

US EAST (NORTH VIRGINIA) - Analytics

US EAST (NORTH VIRGINIA) - Authentication

US EAST (NORTH VIRGINIA) - Reporting

February 18, 2024 00:31 UTC

MAINT

about 1 hour

See more
Start Time

February 18, 2024 00:31 UTC

Type MAINT
Affected Components

Web App - Agent Portal

Web App - On-Call Management

US EAST (NORTH VIRGINIA) - Freshcaller

US EAST (NORTH VIRGINIA) - Chat

US EAST (NORTH VIRGINIA) - Bots

US EAST (NORTH VIRGINIA) - Third Party Services

Email - Incoming email

US EAST (NORTH VIRGINIA) - Search

Notifications - In-App Notifications

Web App - Billing

Web App - Project Management

Web App - Solutions

Web App - Releases

Web App - Problems

US EAST (NORTH VIRGINIA) - Sandbox

US EAST (NORTH VIRGINIA) - Custom Objects

US EAST (NORTH VIRGINIA) - Authentication

US EAST (NORTH VIRGINIA) - Reporting

Web App - Assets

US EAST (NORTH VIRGINIA) - Workflow

US EAST (NORTH VIRGINIA) - Analytics

US EAST (NORTH VIRGINIA) - API

US EAST (NORTH VIRGINIA) - Mobile App

Web App - Self-service portal

Web App - Marketplace

Web App - Automation

Web App - Alert Management

US EAST (NORTH VIRGINIA) - Ticket - Service Request

Email - Outgoing email

December 16, 2023 01:31 UTC

MAINT

about 1 hour

See more
Start Time

December 16, 2023 01:31 UTC

Type MAINT
Affected Components

Web App - On-Call Management

Web App - Billing

Web App - Self-service portal

Web App - Marketplace

Web App - Automation

Web App - Alert Management

Web App - Project Management

Web App - Solutions

Web App - Assets

Web App - Releases

Web App - Problems

Web App - Agent Portal

August 08, 2023 11:46 UTC

WARN

15 minutes

Latency while accessing FreshService due to ISP connectivity issue

See more
Start Time

August 08, 2023 11:46 UTC

Type WARN
Affected Components

Web App - Project Management

Web App - Solutions

Web App - Assets

Web App - Releases

Web App - Billing

Web App - Agent Portal

Web App - Self-service portal

Web App - Marketplace

Web App - Automation

Web App - Alert Management

Web App - Problems

Message

Latency while accessing FreshService due to ISP connectivity issue

May 02, 2023 14:41 UTC

WARN

5 minutes

See more
Start Time

May 02, 2023 14:41 UTC

Type WARN
Affected Components

Web App - Self-service portal

Web App - Automation

Web App - Alert Management

Web App - Project Management

Web App - Solutions

Web App - Assets

Web App - Releases

EU CENTRAL (FRANKFURT) - Ticket - Service Request

US EAST (NORTH VIRGINIA) - Sandbox

INDIA (MUMBAI) - Ticket - Service Request

INDIA (MUMBAI) - Sandbox

INDIA (MUMBAI) - Workflow

INDIA (MUMBAI) - Custom Objects

ASIA PACIFIC (SYDNEY) - Sandbox

ASIA PACIFIC (SYDNEY) - Custom Objects

ASIA PACIFIC (SYDNEY) - Workflow

US EAST (NORTH VIRGINIA) - Ticket - Service Request

US EAST (NORTH VIRGINIA) - Workflow

US EAST (NORTH VIRGINIA) - Custom Objects

EU CENTRAL (FRANKFURT) - Sandbox

EU CENTRAL (FRANKFURT) - workflow

EU CENTRAL (FRANKFURT) - Custom Objects

Web App - Problems

ASIA PACIFIC (SYDNEY) - Ticket - Service Request

Web App - Marketplace

Web App - Agent Portal

Web App - Billing

2024-04-23 15:35:17 UTC UTC

STATUS

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2024-04-23 15:35:17 UTC UTC

STATUS

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2024-04-23 15:35:17 UTC UTC

STATUS

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2024-04-23 15:35:17 UTC UTC

STATUS

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2024-04-23 15:35:17 UTC UTC

STATUS

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Sign Up for More Freshservice Self-service portal History

StatusGator has over 4 years of Freshservice Self-service portal status history.

No outages or status changes in the last 24 hours

Freshservice Self-service portal status, last 24 hours:

4:00 PM
10:00 PM
4:00 AM
10:00 AM
4:00 PM
4:00 PM
4:00 AM
4:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Freshservice Self-service portal Outage and Status History

We've been monitoring Freshservice Self-service portal outages since January 17, 2020.
Here's the history of service outages we've observed from the Freshservice Self-service portal Status Page:

April 2024

March 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Freshservice Self-service portal Status Page Integration

Freshservice Self-service portal is a CRM and IT solution that StatusGator has been monitoring since January 2020. Over the past over 4 years, we have collected data on on more than 363 outages that affected Freshservice Self-service portal users. When Freshservice Self-service portal publishes downtime on their status page, they do so across 82 components and 7 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 300 StatusGator users monitor Freshservice Self-service portal to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular crm services monitored on our platform. We've sent more than 14,600 notifications to our users about Freshservice Self-service portal incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Freshservice Self-service portal is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Freshservice Self-service portal is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Freshservice Self-service portal posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Freshservice Self-service portal enters a pre-planned maintenance window, keeping you up to date.

Freshservice Self-service portal does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Freshservice Self-service portal maintenance events into your unified calendar.

When Freshservice Self-service portal posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

At this time, we do not collect detailed status updates from the Freshservice Self-service portal status page. If you need this capability, please be sure to reach out.

Because Freshservice Self-service portal has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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