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    Last checked from Freshservice official status page 4 min. 23 sec. ago

    Freshservice Status

    Freshservice icon
    Freshservice icon

    Is Freshservice down?

    Freshservice is up

    AI-powered ITSM solution for streamlined IT operations.

    Not working for you?

    Report an outage

    Freshservice service health

    This chart represents Freshservice service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Freshservice status data.

    Service is up
    Possible outage
    Likely outage

    Top reported issues

    View and upvote the most commonly reported Freshservice issues to help us better indicate the service status.

    • Connectivity issue
    • Error message
    • Server not responding
    • Sign in problem
    • Service down
    • Slow performance
    • Unable to download
    • App not loading
    • Other

    Have a different problem with Freshservice?

    Report an outage

    Freshservice outage map

    Explore our interactive Freshservice outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent Freshservice outages, giving you a clear view of performance and downtime trends.

    Freshservice outage map

    How accurate is the Freshservice status page?

    StatusGator detects outages before they are officially acknowledged by providers. Here are some recent Freshservice disruptions that StatusGator customers knew about before the rest of the world:

    Freshservice status page accuracy rating

    This rating evaluates how quickly Freshservice acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.

    C
    Fair

    Avg. delay 30 - 120 min

    This rating evaluates how quickly Freshservice acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.

    A
    Excellent

    Avg. delay < 15 min

    B
    Good

    Avg. delay 15 - 30 min

    C
    Fair

    Avg. delay 30 - 120 min

    D
    Poor

    Avg. delay 2 - 4 hrs

    F
    Failing

    Avg. delay >= 4 hrs

    Incident description Duration StatusGator detected Officially acknowledged
    Service unavailable with 503 errors. 8m
    Never acknowledged
    Incident description
    Service unavailable with 503 errors.
    Duration
    8m
    StatusGator detected
    Officially acknowledged
    Never acknowledged

    Looking to track Freshservice downtime and outages?

    • Receive real-time status updates
    • Show current status on private or public status page
    • Be the first to know if service is down
    • Keep your team informed
    • Monitor alongside other services and websites
    Start monitoring for free

    Freshservice status history

    Since January 17, 2020, StatusGator has been monitoring Freshservice outages, downtime, and service disruptions to provide comprehensive insights into its status history. Over the years, we've tracked and logged service outages and problems reported on the official Freshservice Status Page.

    60 days ago Today
    Up
    Down
    Warn
    Maintenance
    Unknown

    Recent Freshservice outages and issues

    Follow the recent outages and downtime for Freshservice in the table below. If you're experiencing a problem now, check the current Freshservice status or report it.

    Incident Name Duration Started Severity
    Maintenance
    1h
    maintenance icon Maint
    Maintenance
    5h
    maintenance icon Maint
    Maintenance
    5h
    maintenance icon Maint
    Maintenance
    1h
    maintenance icon Maint
    Maintenance
    1h
    maintenance icon Maint
    Incident name
    Maintenance
    Duration
    1h
    Start
    Severity
    maintenance icon Maint
    Incident name
    Maintenance
    Duration
    5h
    Start
    Severity
    maintenance icon Maint
    Incident name
    Maintenance
    Duration
    5h
    Start
    Severity
    maintenance icon Maint
    Incident name
    Maintenance
    Duration
    1h
    Start
    Severity
    maintenance icon Maint
    Incident name
    Maintenance
    Duration
    1h
    Start
    Severity
    maintenance icon Maint

    Get notified about Freshservice outages

    Stay updated with instant alerts for Freshservice outages by signing up now!

    Start monitoring for free

    See Freshservice status on your status page

    You can also monitor any service or website on your status page

    Freshservice components

    View details of the current Freshservice status below. If the status shows "Up" but you're still experiencing issues, you can report a problem such as connectivity issues, outages, or slow performance. These issues are commonly reported when Freshservice is down or facing partial disruptions.

    Component name Status
    Freshservice Activities & Audit log
    up icon Up
    Freshservice Agent Portal
    up icon Up
    Freshservice Alert Management
    up icon Up
    Freshservice Analytics
    up icon Up
    Freshservice API
    up icon Up
    Freshservice Assets
    up icon Up
    Freshservice Authentication
    up icon Up
    Freshservice Automation
    up icon Up
    Freshservice Billing
    up icon Up
    Freshservice Changes
    up icon Up
    Freshservice Chat
    up icon Up
    Freshservice Custom Objects
    up icon Up
    Freshservice Dashboard
    up icon Up
    Freshservice Freddy AI Agent
    up icon Up
    Freshservice Freshcaller
    up icon Up
    Freshservice In-App Notifications
    up icon Up
    Freshservice Incoming email
    up icon Up
    Freshservice Login
    up icon Up
    Freshservice Marketplace
    up icon Up
    Freshservice Mobile App
    up icon Up
    Freshservice Mobile Notifications
    up icon Up
    Freshservice On-Call Management
    up icon Up
    Freshservice Outgoing email
    up icon Up
    Freshservice Problems
    up icon Up
    Freshservice Project Management
    up icon Up
    Freshservice Releases
    up icon Up
    Freshservice Reporting
    up icon Up
    Freshservice Sandbox
    up icon Up
    Freshservice Search
    up icon Up
    Freshservice Self-service portal
    up icon Up
    Freshservice Solutions
    up icon Up
    Freshservice Third Party Services
    up icon Up
    Freshservice Tickets
    up icon Up
    Freshservice Ticket - Service Request
    up icon Up
    Freshservice Workflow
    up icon Up

    Get notified about Freshservice outages

    Stay updated with instant alerts for Freshservice outages by signing up now!

    Start monitoring for free

    One App that has it all

    With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on Freshservice outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.

    Monitor Freshservice along with other services and websites

    Monitor CrowdStrike along with other services and websites

    StatusGator monitors over 6,090 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.

    Get notified on Freshservice status change

    Get notified on CrowdStrike status change

    StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.

    Show Freshservice on your status page

    Show CrowdStrike on your status page

    Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.

    About our Freshservice status page integration

    Freshservice (AI-powered ITSM solution for streamlined IT operations) is a a CRM and IT solution that StatusGator has been monitoring since January 2020. Over the past over 5 years, we have collected data on on more than 460 outages that affected Freshservice users. When Freshservice publishes downtime on their status page, they do so across 95 components and 8 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

    If you're wondering, "Is Freshservice down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Freshservice is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.

    More than 300 StatusGator users monitor Freshservice to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular CRM services monitored on our platform. We've sent more than 18,800 notifications to our users about Freshservice incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

    • Early Warning Signals

      If we detect a potential Freshservice outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.

    • Down Notifications

      If Freshservice is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

    • Warning Notifications

      Warn notifications are used when Freshservice is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

    • Maintenance Notifications

      Freshservice posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Freshservice enters a pre-planned maintenance window, keeping you up to date.

    • Status Messages

      When Freshservice posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

    • Status Details

      At this time, we do not collect detailed status updates from the Freshservice status page. If you need this capability, please be sure to reach out.

    • Component Status Filtering

      Because Freshservice has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

    Get notified about Freshservice outages

    Stay updated with instant alerts for Freshservice outages by signing up now!

    Start monitoring for free

    Looking for Downdetector Freshservice alerts?

    Both official and crowdsourced updates for Freshservice outages.
    StatusGator
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    More than 6,090 services monitored.
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    Proactive alerts on Freshservice status changes sent to your Slack, Microsoft Teams, and more.
    StatusGator
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    Monitoring of both Freshservice and your own apps.
    StatusGator
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    Granular monitoring of Freshservice components.
    StatusGator
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    Frequently asked questions

    Can't find your question? Email us to arrange a time to discuss. We'd love to chat!