Last checked from Freshservice official status page 3 min. 6 sec. ago
AI-powered ITSM solution for streamlined IT operations.
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Report an outageThis chart represents Freshservice service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Freshservice status data.
View and upvote the most commonly reported Freshservice issues to help us better indicate the service status.
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Report an outageExplore our interactive Freshservice outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent Freshservice outages, giving you a clear view of performance and downtime trends.
StatusGator detects outages before they are officially acknowledged by providers. Here are some recent Freshservice disruptions that StatusGator customers knew about before the rest of the world:
This rating evaluates how quickly Freshservice acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.
Avg. delay 15 - 30 min
This rating evaluates how quickly Freshservice acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.
Avg. delay < 15 min
Avg. delay 15 - 30 min
Avg. delay 30 - 120 min
Avg. delay 2 - 4 hrs
Avg. delay >= 4 hrs
| Incident description | Duration | StatusGator detected | Officially acknowledged |
|---|---|---|---|
| Service unavailable with 503 errors. | 8m |
Never acknowledged
|
Follow the recent outages and downtime for Freshservice in the table below. If you're experiencing a problem now, check the current Freshservice status or report it.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Maintenance
|
5h |
Maint
|
|
|
Maintenance
|
5h |
Maint
|
|
|
Maintenance
|
1h |
Maint
|
|
|
Maintenance
|
1h |
Maint
|
|
|
Maintenance
|
1h |
Maint
|
Stay updated with instant alerts for Freshservice outages by signing up now!
You can also monitor any service or website on your status page
View details of the current Freshservice status below. If the status shows "Up" but you're still experiencing issues, you can report a problem such as connectivity issues, outages, or slow performance. These issues are commonly reported when Freshservice is down or facing partial disruptions.
| Component name | Status |
|---|---|
| Freshservice Activities & Audit log |
Up
|
| Freshservice Agent Portal |
Up
|
| Freshservice Alert Management |
Up
|
| Freshservice Analytics |
Up
|
| Freshservice API |
Up
|
| Freshservice Assets |
Up
|
| Freshservice Authentication |
Up
|
| Freshservice Automation |
Up
|
| Freshservice Billing |
Up
|
| Freshservice Changes |
Up
|
| Freshservice Chat |
Up
|
| Freshservice Custom Objects |
Up
|
| Freshservice Dashboard |
Up
|
| Freshservice Freddy AI Agent |
Up
|
| Freshservice Freshcaller |
Up
|
| Freshservice In-App Notifications |
Up
|
| Freshservice Incoming email |
Up
|
| Freshservice Login |
Up
|
| Freshservice Marketplace |
Up
|
| Freshservice Mobile App |
Up
|
| Freshservice Mobile Notifications |
Up
|
| Freshservice On-Call Management |
Up
|
| Freshservice Outgoing email |
Up
|
| Freshservice Problems |
Up
|
| Freshservice Project Management |
Up
|
| Freshservice Releases |
Up
|
| Freshservice Reporting |
Up
|
| Freshservice Sandbox |
Up
|
| Freshservice Search |
Up
|
| Freshservice Self-service portal |
Up
|
| Freshservice Solutions |
Up
|
| Freshservice Third Party Services |
Up
|
| Freshservice Tickets |
Up
|
| Freshservice Ticket - Service Request |
Up
|
| Freshservice Workflow |
Up
|
Stay updated with instant alerts for Freshservice outages by signing up now!
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on Freshservice outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
StatusGator monitors over 5,980 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
Freshservice (AI-powered ITSM solution for streamlined IT operations) is a a CRM and IT solution that StatusGator has been monitoring since January 2020. Over the past over 5 years, we have collected data on on more than 458 outages that affected Freshservice users. When Freshservice publishes downtime on their status page, they do so across 95 components and 8 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is Freshservice down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Freshservice is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
More than 300 StatusGator users monitor Freshservice to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular CRM services monitored on our platform. We've sent more than 18,600 notifications to our users about Freshservice incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If we detect a potential Freshservice outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
If Freshservice is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Freshservice is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Freshservice posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Freshservice enters a pre-planned maintenance window, keeping you up to date.
When Freshservice posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
At this time, we do not collect detailed status updates from the Freshservice status page. If you need this capability, please be sure to reach out.
Because Freshservice has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Stay updated with instant alerts for Freshservice outages by signing up now!
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