Is Freshservice Down?
Current Freshservice Status: up

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Status History

We've been monitoring Freshservice since January 17, 2020. Here's the history of service outages we've observed from the Freshservice status page:

Recent Freshservice Outages and Issues

Follow the recent outages and downtime for Freshservice in the table below.

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StatusGator has 1 year of Freshservice status history.

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Start Time Type Length
December 14, 2020 12:26 UTC WARN 35 minutes
November 25, 2020 14:36 UTC WARN about 16 hours
November 20, 2020 04:31 UTC WARN about 1 hour
October 20, 2020 05:51 UTC WARN about 22 hours
October 10, 2020 22:21 UTC MAINTENANCE about 2 hours
2021-01-27 17:00:24 +0000 UTC UNKNOWN X minutes
2021-01-27 17:00:24 +0000 UTC UNKNOWN X minutes
2021-01-27 17:00:24 +0000 UTC UNKNOWN X minutes
2021-01-27 17:00:24 +0000 UTC UNKNOWN X minutes
2021-01-27 17:00:24 +0000 UTC UNKNOWN X minutes

Supported Features

We support the following features in our integration with the Freshservice status page:

  • Down Notifications

    If Freshservice is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Freshservice is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Freshservice posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Freshservice enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring
  • Status Overview
  • Status Details
  • Component Status Filtering

    Because Freshservice has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Freshservice down today?

According to its status page Freshservice is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Freshservice is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Freshservice is having issues?

There are two main options: You can check the Freshservice status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Freshservice status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Freshservice status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Freshservice customer support while checking everything on your side. You can also try Tweeting at them via @freshserviceapp on Twitter. Or visit their official status page or website:

Twitter Mentions