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Current Freshservice status is UP

We checked the official Freshservice Status Page 3 min. 39 sec. ago. Learn more
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Recent Freshservice Outages and Issues

Follow the recent outages and downtime for Freshservice in the table below.

Start Time

Type

Length

Message

Details

March 02, 2024 04:31 UTC

MAINT

about 5 hours

See more
Start Time

March 02, 2024 04:31 UTC

Type MAINT
Affected Components

Web App - Billing

February 25, 2024 04:32 UTC

MAINT

about 5 hours

See more
Start Time

February 25, 2024 04:32 UTC

Type MAINT
Affected Components

Web App - Billing

February 25, 2024 00:31 UTC

MAINT

about 1 hour

See more
Start Time

February 25, 2024 00:31 UTC

Type MAINT
Affected Components

US EAST (NORTH VIRGINIA) - Custom Objects

Web App - Billing

Web App - Agent Portal

Web App - Self-service portal

Web App - Marketplace

Web App - Automation

Web App - On-Call Management

US EAST (NORTH VIRGINIA) - Freshcaller

US EAST (NORTH VIRGINIA) - Chat

US EAST (NORTH VIRGINIA) - Bots

US EAST (NORTH VIRGINIA) - Third Party Services

Email - Incoming email

US EAST (NORTH VIRGINIA) - Search

Notifications - In-App Notifications

US EAST (NORTH VIRGINIA) - API

Web App - Alert Management

Web App - Project Management

Web App - Solutions

Web App - Assets

Web App - Releases

Web App - Problems

US EAST (NORTH VIRGINIA) - Sandbox

US EAST (NORTH VIRGINIA) - Ticket - Service Request

US EAST (NORTH VIRGINIA) - Workflow

Email - Outgoing email

US EAST (NORTH VIRGINIA) - Mobile App

US EAST (NORTH VIRGINIA) - Analytics

US EAST (NORTH VIRGINIA) - Authentication

US EAST (NORTH VIRGINIA) - Reporting

February 24, 2024 04:31 UTC

MAINT

about 5 hours

See more
Start Time

February 24, 2024 04:31 UTC

Type MAINT
Affected Components

Web App - Billing

February 18, 2024 00:31 UTC

MAINT

about 1 hour

See more
Start Time

February 18, 2024 00:31 UTC

Type MAINT
Affected Components

Web App - Agent Portal

Web App - On-Call Management

US EAST (NORTH VIRGINIA) - Freshcaller

US EAST (NORTH VIRGINIA) - Chat

US EAST (NORTH VIRGINIA) - Bots

US EAST (NORTH VIRGINIA) - Third Party Services

Email - Incoming email

US EAST (NORTH VIRGINIA) - Search

Notifications - In-App Notifications

Web App - Billing

Web App - Project Management

Web App - Solutions

Web App - Releases

Web App - Problems

US EAST (NORTH VIRGINIA) - Sandbox

US EAST (NORTH VIRGINIA) - Custom Objects

US EAST (NORTH VIRGINIA) - Authentication

US EAST (NORTH VIRGINIA) - Reporting

Web App - Assets

US EAST (NORTH VIRGINIA) - Workflow

US EAST (NORTH VIRGINIA) - Analytics

US EAST (NORTH VIRGINIA) - API

US EAST (NORTH VIRGINIA) - Mobile App

Web App - Self-service portal

Web App - Marketplace

Web App - Automation

Web App - Alert Management

US EAST (NORTH VIRGINIA) - Ticket - Service Request

Email - Outgoing email

2024-03-02 10:30:14 UTC UTC

STATUS

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2024-03-02 10:30:14 UTC UTC

STATUS

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2024-03-02 10:30:14 UTC UTC

STATUS

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2024-03-02 10:30:14 UTC UTC

STATUS

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2024-03-02 10:30:14 UTC UTC

STATUS

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Sign Up for More Freshservice History

StatusGator has about 4 years of Freshservice status history.

Freshservice Components and Services

View details of the current Freshservice status below.

Name

Status

Details

Freshservice Agent Portal

UP See more

Freshservice Alert Management

UP See more

Freshservice Analytics

UP See more

Freshservice API

UP See more

Freshservice Assets

UP See more

Freshservice Authentication

UP See more

Freshservice Automation

UP See more

Freshservice Billing

UP See more

Freshservice Bots

UP See more

Freshservice Changes

UP See more

Freshservice Chat

UP See more

Freshservice Custom Objects

UP See more

Freshservice Dashboard

UP See more

Freshservice Freshcaller

UP See more

Freshservice In-App Notifications

UP See more

Freshservice Incoming email

UP See more

Freshservice Login

UP See more

Freshservice Marketplace

UP See more

Freshservice Mobile App

UP See more

Freshservice Mobile Notifications

UP See more

Freshservice On-Call Management

UP See more

Freshservice Outgoing email

UP See more

Freshservice Problems

UP See more

Freshservice Project Management

UP See more

Freshservice Releases

UP See more

Freshservice Reporting

UP See more

Freshservice Sandbox

UP See more

Freshservice Search

UP See more

Freshservice Self-service portal

UP See more

Freshservice Solutions

UP See more

Freshservice Third Party Services

UP See more

Freshservice Tickets

UP See more

Freshservice Ticket - Service Request

UP See more

Freshservice Workflow

UP See more

1 status change in the last 24 hours

Freshservice status, last 24 hours:

11:00 AM
5:00 PM
11:00 PM
5:00 AM
11:00 AM
11:00 AM
11:00 PM
11:00 AM
  • Up: 19 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 5 hours

Freshservice Outage and Status History

We've been monitoring Freshservice outages since January 17, 2020.
Here's the history of service outages we've observed from the Freshservice Status Page:

Instant enriched data from
3,620 status pages

About Our Freshservice Status Page Integration

Freshservice is a CRM and IT solution that StatusGator has been monitoring since January 2020. Over the past about 4 years, we have collected data on on more than 331 outages that affected Freshservice users. When Freshservice publishes downtime on their status page, they do so across 76 components and 7 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 300 StatusGator users monitor Freshservice to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular crm services monitored on our platform. We've sent more than 13,100 notifications to our users about Freshservice incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Freshservice is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Freshservice is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Freshservice posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Freshservice enters a pre-planned maintenance window, keeping you up to date.

Freshservice does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Freshservice maintenance events into your unified calendar.

When Freshservice posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

At this time, we do not collect detailed status updates from the Freshservice status page. If you need this capability, please be sure to reach out.

Because Freshservice has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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Freshservice Down?

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Freshservice Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 3,620 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

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