Is Freshservice down?
Current Freshservice status is UP

We checked the official Freshservice Status Page 2 min. 56 sec. ago. Learn more
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Recent Freshservice Outages and Issues

Follow the recent outages and downtime for Freshservice in the table below.

Start Time

Type

Length

Message

Details

September 11, 2024 02:21 UTC

WARN

about 2 hours

Issue with making and receiving calls

See more
Start Time

September 11, 2024 02:21 UTC

Type WARN
Affected Components

ASIA PACIFIC (SYDNEY) - Freshcaller

EU CENTRAL (FRANKFURT) - Freshcaller

US EAST (NORTH VIRGINIA) - Freshcaller

INDIA (MUMBAI) - Freshcaller

MIDDLE EAST AND AFRICA (MEA) - Freshcaller

Web App - On-Call Management

Message

Issue with making and receiving calls

September 10, 2024 19:46 UTC

WARN

about 1 hour

Issue with office365 custom mail box

See more
Start Time

September 10, 2024 19:46 UTC

Type WARN
Message

Issue with office365 custom mail box

September 10, 2024 03:36 UTC

WARN

about 2 hours

Issue with Portal Loading in Freshservice

See more
Start Time

September 10, 2024 03:36 UTC

Type WARN
Affected Components

ASIA PACIFIC (SYDNEY) - Login

US EAST (NORTH VIRGINIA) - Login

Message

Issue with Portal Loading in Freshservice

September 08, 2024 03:31 UTC

MAINT

30 minutes

See more
Start Time

September 08, 2024 03:31 UTC

Type MAINT
Affected Components

Web App - Analytics

September 05, 2024 13:41 UTC

WARN

about 2 hours

Issue with Email Delivery

See more
Start Time

September 05, 2024 13:41 UTC

Type WARN
Message

Issue with Email Delivery

2024-09-11 13:53:06 UTC UTC

STATUS

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2024-09-11 13:53:06 UTC UTC

STATUS

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2024-09-11 13:53:06 UTC UTC

STATUS

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2024-09-11 13:53:06 UTC UTC

STATUS

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2024-09-11 13:53:06 UTC UTC

STATUS

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Sign Up for More Freshservice History

StatusGator has over 4 years of Freshservice status history.

Freshservice Components and Services

View details of the current Freshservice status below.

Name

Status

Details

Freshservice Activities & Audit log

UP See more

Freshservice Agent Portal

UP See more

Freshservice Alert Management

UP See more

Freshservice Analytics

UP See more

Freshservice API

UP See more

Freshservice Assets

UP See more

Freshservice Authentication

UP See more

Freshservice Automation

UP See more

Freshservice Billing

UP See more

Freshservice Bots

UP See more

Freshservice Changes

UP See more

Freshservice Chat

UP See more

Freshservice Custom Objects

UP See more

Freshservice Dashboard

UP See more

Freshservice Freshcaller

UP See more

Freshservice In-App Notifications

UP See more

Freshservice Incoming email

UP See more

Freshservice Login

UP See more

Freshservice Marketplace

UP See more

Freshservice Mobile App

UP See more

Freshservice Mobile Notifications

UP See more

Freshservice On-Call Management

UP See more

Freshservice Outgoing email

UP See more

Freshservice Problems

UP See more

Freshservice Project Management

UP See more

Freshservice Releases

UP See more

Freshservice Reporting

UP See more

Freshservice Sandbox

UP See more

Freshservice Search

UP See more

Freshservice Self-service portal

UP See more

Freshservice Solutions

UP See more

Freshservice Third Party Services

UP See more

Freshservice Tickets

UP See more

Freshservice Ticket - Service Request

UP See more

Freshservice Workflow

UP See more

2 status changes in the last 24 hours

Freshservice status, last 24 hours:

2:00 PM
8:00 PM
2:00 AM
8:00 AM
2:00 PM
2:00 PM
2:00 AM
2:00 PM
  • Up: 21 hours

  • Warn: 3 hours

  • Down: 0 minutes

  • Maintenance: 0 minutes

Freshservice Outage and Status History

We've been monitoring Freshservice outages since January 17, 2020.
Here's the history of service outages we've observed from the Freshservice Status Page:

Instant enriched data from
4,080 status pages

About Our Freshservice Status Page Integration

Freshservice is a CRM and IT solution that StatusGator has been monitoring since January 2020. Over the past over 4 years, we have collected data on on more than 381 outages that affected Freshservice users. When Freshservice publishes downtime on their status page, they do so across 95 components and 8 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 300 StatusGator users monitor Freshservice to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular crm services monitored on our platform. We've sent more than 15,300 notifications to our users about Freshservice incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Freshservice is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Freshservice is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Freshservice posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Freshservice enters a pre-planned maintenance window, keeping you up to date.

Freshservice does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Freshservice maintenance events into your unified calendar.

When Freshservice posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

At this time, we do not collect detailed status updates from the Freshservice status page. If you need this capability, please be sure to reach out.

Because Freshservice has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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Freshservice Down?

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StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 4,080 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of Freshservice?

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No outages or status changes in the last 24 hours

Freshservice status, last 24 hours:

2:00 AM
8:00 AM
2:00 PM
8:00 PM
2:00 AM
2:00 AM
2:00 PM
2:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Freshservice Outage and Status History

We've been monitoring Freshservice outages since January 17, 2020.
Here's the history of service outages we've observed from the Freshservice Status Page: