Last checked from Freshservice official status page 4 min. 14 sec. ago

Freshservice Status

Freshservice icon
Freshservice icon

Is Freshservice down?

Freshservice is up

AI-powered ITSM solution for streamlined IT operations.

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Report an outage

Freshservice service health

This chart represents Freshservice service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Freshservice status data.

Service is up
Possible outage
Likely outage

Top reported issues

View and upvote the most commonly reported Freshservice issues to help us better indicate the service status.

  • Connectivity issue
  • Error message
  • Server not responding
  • Sign in problem
  • Service down
  • Slow performance
  • Unable to download
  • App not loading
  • Other

Have a different problem with Freshservice?

Report an outage

Freshservice outage map

Explore our interactive Freshservice outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent Freshservice outages, giving you a clear view of performance and downtime trends.

Freshservice outage map

How accurate is the Freshservice status page?

StatusGator detects outages before they are officially acknowledged by providers. Here are some recent Freshservice disruptions that StatusGator customers knew about before the rest of the world:

Freshservice status page accuracy rating

This rating evaluates how quickly Freshservice acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.

B
Good

Avg. delay 15 - 30 min

This rating evaluates how quickly Freshservice acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.

A
Excellent

Avg. delay < 15 min

B
Good

Avg. delay 15 - 30 min

C
Fair

Avg. delay 30 - 120 min

D
Poor

Avg. delay 2 - 4 hrs

F
Failing

Avg. delay >= 4 hrs

Incident description Duration StatusGator detected Officially acknowledged
Service unavailable with 503 errors. 8m
Never acknowledged

Looking to track Freshservice downtime and outages?

  • Receive real-time status updates
  • Show current status on private or public status page
  • Be the first to know if service is down
  • Keep your team informed
  • Monitor alongside other services and websites
Start monitoring for free

Freshservice status history

Since January 17, 2020, StatusGator has been monitoring Freshservice outages, downtime, and service disruptions to provide comprehensive insights into its status history. Over the years, we've tracked and logged service outages and problems reported on the official Freshservice Status Page.

60 days ago Today
Up
Down
Warn
Maintenance
Unknown

Recent Freshservice outages and issues

Follow the recent outages and downtime for Freshservice in the table below. If you're experiencing a problem now, check the current Freshservice status or report it.

Incident Name Duration Started Severity
Maintenance
5h
maintenance icon Maint
Maintenance
5h
maintenance icon Maint
Maintenance
1h
maintenance icon Maint
Maintenance
1h
maintenance icon Maint
Maintenance
1h
maintenance icon Maint

Get notified about Freshservice outages

Stay updated with instant alerts for Freshservice outages by signing up now!

Start monitoring for free

See Freshservice status on your status page

You can also monitor any service or website on your status page

Freshservice components

View details of the current Freshservice status below. If the status shows "Up" but you're still experiencing issues, you can report a problem such as connectivity issues, outages, or slow performance. These issues are commonly reported when Freshservice is down or facing partial disruptions.

Component name Status
Freshservice Activities & Audit log
up icon Up
Freshservice Agent Portal
up icon Up
Freshservice Alert Management
up icon Up
Freshservice Analytics
up icon Up
Freshservice API
up icon Up
Freshservice Assets
up icon Up
Freshservice Authentication
up icon Up
Freshservice Automation
up icon Up
Freshservice Billing
up icon Up
Freshservice Changes
up icon Up
Freshservice Chat
up icon Up
Freshservice Custom Objects
up icon Up
Freshservice Dashboard
up icon Up
Freshservice Freddy AI Agent
up icon Up
Freshservice Freshcaller
up icon Up
Freshservice In-App Notifications
up icon Up
Freshservice Incoming email
up icon Up
Freshservice Login
up icon Up
Freshservice Marketplace
up icon Up
Freshservice Mobile App
up icon Up
Freshservice Mobile Notifications
up icon Up
Freshservice On-Call Management
up icon Up
Freshservice Outgoing email
up icon Up
Freshservice Problems
up icon Up
Freshservice Project Management
up icon Up
Freshservice Releases
up icon Up
Freshservice Reporting
up icon Up
Freshservice Sandbox
up icon Up
Freshservice Search
up icon Up
Freshservice Self-service portal
up icon Up
Freshservice Solutions
up icon Up
Freshservice Third Party Services
up icon Up
Freshservice Tickets
up icon Up
Freshservice Ticket - Service Request
up icon Up
Freshservice Workflow
up icon Up

Get notified about Freshservice outages

Stay updated with instant alerts for Freshservice outages by signing up now!

Start monitoring for free

One App that has it all

With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on Freshservice outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.

Monitor Freshservice along with other services and websites

Monitor CrowdStrike along with other services and websites

StatusGator monitors over 5,990 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.

Get notified on Freshservice status change

Get notified on CrowdStrike status change

StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.

Show Freshservice on your status page

Show CrowdStrike on your status page

Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.

About our Freshservice status page integration

Freshservice (AI-powered ITSM solution for streamlined IT operations) is a a CRM and IT solution that StatusGator has been monitoring since January 2020. Over the past over 5 years, we have collected data on on more than 458 outages that affected Freshservice users. When Freshservice publishes downtime on their status page, they do so across 95 components and 8 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

If you're wondering, "Is Freshservice down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Freshservice is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.

More than 300 StatusGator users monitor Freshservice to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular CRM services monitored on our platform. We've sent more than 18,600 notifications to our users about Freshservice incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

  • Early Warning Signals

    If we detect a potential Freshservice outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.

  • Down Notifications

    If Freshservice is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warning Notifications

    Warn notifications are used when Freshservice is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Maintenance Notifications

    Freshservice posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Freshservice enters a pre-planned maintenance window, keeping you up to date.

  • Status Messages

    When Freshservice posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    At this time, we do not collect detailed status updates from the Freshservice status page. If you need this capability, please be sure to reach out.

  • Component Status Filtering

    Because Freshservice has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Get notified about Freshservice outages

Stay updated with instant alerts for Freshservice outages by signing up now!

Start monitoring for free

Looking for Downdetector Freshservice alerts?

Both official and crowdsourced updates for Freshservice outages.
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More than 5,990 services monitored.
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Proactive alerts on Freshservice status changes sent to your Slack, Microsoft Teams, and more.
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Monitoring of both Freshservice and your own apps.
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Granular monitoring of Freshservice components.
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Frequently asked questions

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