Is Hotjar Down? Current Hotjar Status: up

Notification Frequency

  • Averages less than 1 per day:
  • There were 2 WARN notices last 30 days
  • There were 1 DOWN notices last 30 days

Status History

We've been monitoring Hotjar since March 3, 2017. Here's the history of service outages we've observed from the Hotjar status page:

Recent Hotjar Outages and Issues

Follow the recent outages and downtime for Hotjar in the table below.

Start Time Type Length Message Details
July 30, 2020 08:28 UTC WARN 25 minutes Incoming feedback screenshots unavailable Investigating - We’re currently investigating an issue with Incoming feedback screenshots being u...
July 14, 2020 13:23 UTC WARN about 1 hour Partially Degraded Service
July 13, 2020 17:08 UTC DOWN 15 minutes Hotjar Tracking Script not loading Monitoring - We are currently monitoring an issue with the Hotjar Tracking Script not loading for...
July 01, 2020 08:23 UTC DOWN about 2 hours Data collection issues with multiple Hotjar tools Investigating - We’re currently investigating an issue with data collection. Our engineers are wo...
June 25, 2020 06:27 UTC WARN 30 minutes Heatmap creation and signup unavailable Identified - We’ve identified the issue with Heatmap creation and Signup not being available and ...
June 24, 2020 12:13 UTC WARN about 2 hours Navigation bar on hotjar.com unavailable on some browsers Investigating - We’re currently investigating an issue with the navigation bar on hotjar.com. Our...
June 24, 2020 04:03 UTC MAINTENANCE about 3 hours Scheduled Database Maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
June 17, 2020 10:18 UTC WARN about 4 hours Incoming Feedback creation unavailable Update - We are continuing to investigate this issue. Jun 17, 10:15 UTC
June 11, 2020 14:38 UTC MAINTENANCE about 1 hour Scheduled Database Maintenance In progress - The database upgrade is in progress now. Jun 11, 14:37 UTC
May 21, 2020 01:33 UTC WARN 30 minutes Connectivity Issues Identified - The issue has been identified with our CDN provider and they are working on resolvin...

Supported Features

We support the following features in our integration with the Hotjar status page:

  • Down Notifications

    If Hotjar is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Hotjar is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Hotjar posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Hotjar enters a pre-planned maintenance window, keeping you up to date.

  • Status Overview

    When Hotjar posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Hotjar has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Hotjar has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Hotjar down today?

According to its status page Hotjar is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Hotjar is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Hotjar is having issues?

There are two main options: You can check the Hotjar status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Hotjar status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Hotjar status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Hotjar customer support while checking everything on your side. You can also try Tweeting at them via @hotjar on Twitter.

Hotjar Down?

Are you experiencing issues with Hotjar? Please share your issues below and let others know. Sign up above to receive notifications when Hotjar published outages.

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