Is Hotjar Down?
Current Hotjar Status: up

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Status History

We've been monitoring Hotjar since March 3, 2017. Here's the history of service outages we've observed from the Hotjar status page:

Recent Hotjar Outages and Issues

Follow the recent outages and downtime for Hotjar in the table below.

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StatusGator has almost 4 years of Hotjar status history.

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Start Time Type Length Message Details
January 05, 2021 19:13 UTC WARN about 15 hours Intermittent issues with Recordings and Heatmaps Investigating - Our engineers are investigating intermittent issues with searching and loading Re...
January 05, 2021 14:43 UTC WARN about 1 hour Recordings and Heatmaps degradation Investigating - We've noticed a further degradation to Recordings and Heatmaps and continue to wo...
January 05, 2021 11:23 UTC WARN about 3 hours Recordings and Heatmaps degradation Investigating - We’re currently investigating an issue with recordings and heatmaps. Our engineer...
January 05, 2021 10:53 UTC WARN 4 minutes Hotjar application unavailable Investigating - We’re currently investigating an issue with the Hotjar application. Our engineers...
December 17, 2020 13:18 UTC DOWN 35 minutes Data collection not available Identified - Our engineers have identified an issue where Hotjar is not able to collect visitor d...
2021-01-24 08:49:25 +0000 UTC UNKNOWN X minutes question, downtime, Information, here, will, about, go, in, and the of, will, outage, about, more, information, details, in, Details, and, see, displayed, once, sign, here, sign, to, so, be, each, downtime, you, and in
2021-01-24 08:49:25 +0000 UTC UNKNOWN X minutes go, in, here, will, downtime, about, question, Information, and the about, downtime, sign, and, in, of, so, displayed, in, sign, details, here, will, see, to, you, once, each, be, more, Details, outage, and information
2021-01-24 08:49:25 +0000 UTC UNKNOWN X minutes will, downtime, about, go, in, the, here, Information, and question sign, you, once, see, outage, downtime, in, so, details, will, here, information, Details, sign, and, about, be, of, to, displayed, more, in, and each
2021-01-24 08:49:25 +0000 UTC UNKNOWN X minutes question, the, go, will, here, about, downtime, Information, and in to, about, displayed, once, each, so, in, and, Details, of, here, sign, be, details, see, sign, information, more, you, will, outage, in, and downtime
2021-01-24 08:49:25 +0000 UTC UNKNOWN X minutes here, about, will, go, downtime, Information, question, in, and the downtime, to, Details, will, sign, so, see, you, once, each, information, and, of, about, in, details, here, more, in, outage, displayed, be, and sign

Supported Features

We support the following features in our integration with the Hotjar status page:

  • Down Notifications

    If Hotjar is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Hotjar is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Hotjar posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Hotjar enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If Hotjar publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When Hotjar posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Hotjar has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Hotjar has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Hotjar down today?

According to its status page Hotjar is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Hotjar is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Hotjar is having issues?

There are two main options: You can check the Hotjar status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Hotjar status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Hotjar status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Hotjar customer support while checking everything on your side. You can also try Tweeting at them via @hotjar on Twitter. Or visit their official status page or website:

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