Is Hotjar down?
Current Hotjar status is UP

We checked the official Hotjar Status Page 1 min. 17 sec. ago. Learn more
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Recent Hotjar Outages and Issues

Follow the recent outages and downtime for Hotjar in the table below.

Start Time

Type

Length

Message

Details

October 05, 2022 10:08 UTC

DOWN

35 minutes

Insights and Tracking Code ingestion are down

See more
Start Time

October 05, 2022 10:08 UTC

Type DOWN
Affected Components

Application - insights.hotjar.com

Application - Ingestion

Message

Insights and Tracking Code ingestion are down

Details

Investigating - We are investigating an issue where Insights and Tracking Code ingestion are currently non-functional - we're really sorry for the interruption to services, and we're investigating urgently. We'll post further updates as we have them - thanks for bearing with us! Oct 05, 2022 - 10:06 UTC

September 21, 2022 08:28 UTC

WARN

about 3 hours

Some users are experiencing a blank page/infinite loading in Insights.

See more
Start Time

September 21, 2022 08:28 UTC

Type WARN
Affected Components

Application - insights.hotjar.com

Message

Some users are experiencing a blank page/infinite loading in Insights.

Details

Investigating - We are currently investigating an issue where users are experiencing a blank page/infinite loading in Insights.We will post further updates as we learn more. Thanks for bearing with us! Sep 21, 2022 - 08:27 UTC

September 01, 2022 13:18 UTC

WARN

about 1 hour

Some users are unable to install the tracking code

See more
Start Time

September 01, 2022 13:18 UTC

Type WARN
Affected Components

Application - insights.hotjar.com

Message

Some users are unable to install the tracking code

Details

Identified - We have been made aware of an issue that is preventing some users from being able to install their Hotjar Tracking Code. The issue occurs when users click "Install Hotjar" on the Overview page within their Hotjar dashboard. Instead of being taken through the install/setup prompts, they will see a blank/loading page.Our engineers have identified the cause of the issue and we're working on a fix. Thanks for bearing with us!Impact:* area of ownership: onboarding* squad: activation Sep 01, 2022 - 13:13 UTC

August 22, 2022 17:03 UTC

WARN

1 day

Minor Service Outage

See more
Start Time

August 22, 2022 17:03 UTC

Type WARN
Affected Components

Application - insights.hotjar.com

Application - Ingestion

Websites - Site scripts (tracking code)

Message

Minor Service Outage

June 07, 2022 08:38 UTC

WARN

about 1 hour

When attempting to delete a survey, users are prompted to delete a different survey than expected

See more
Start Time

June 07, 2022 08:38 UTC

Type WARN
Affected Components

Application - insights.hotjar.com

Message

When attempting to delete a survey, users are prompted to delete a different survey than expected

Details

Investigating - We're currently investigating an issue with Surveys where attempting to delete a survey will result in some users seeing a prompt to confirm the deletion of a different survey.Our engineers are working to fix the issue and will post updates to status.hotjar.com. Thanks for bearing with us! Jun 7, 08:36 UTC

2023-02-04 18:34:25 UTC UTC

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2023-02-04 18:34:25 UTC UTC

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2023-02-04 18:34:25 UTC UTC

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2023-02-04 18:34:25 UTC UTC

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2023-02-04 18:34:25 UTC UTC

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StatusGator has almost 6 years of Hotjar status history.

Hotjar Components and Services

View details of the current Hotjar status below.

Name

Status

Details

Hotjar Ingestion

UP See more

Hotjar insights.hotjar.com

UP See more

Hotjar Site scripts (tracking code)

UP See more

Hotjar Website (www.hotjar.com)

UP See more

No outages or status changes in the last 24 hours

Hotjar status, last 24 hours:

7:00 PM
1:00 AM
7:00 AM
1:00 PM
7:00 PM
7:00 PM
7:00 AM
7:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Hotjar Outage and Status History

We've been monitoring Hotjar outages since March 3, 2017.
Here's the history of service outages we've observed from the Hotjar Status Page:

February 2023

January 2023

December 2022

  • Up

  • Warn

  • Down

  • Maintenance

November 2022

October 2022

  • Up

  • Warn

  • Down

  • Maintenance

August 2022

July 2022

  • Up

  • Warn

  • Down

  • Maintenance

April 2022

March 2022

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
2,660 status pages

About Our Hotjar Status Page Integration

Hotjar is an Analytics solution that StatusGator has been monitoring since March 2017. Over the past almost 6 years, we have collected data on on more than 698 outages that affected Hotjar users. When Hotjar publishes downtime on their status page, they do so across 4 components and 2 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Hotjar to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular analytics services monitored on our platform. We've sent more than 700 notifications to our users about Hotjar incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Hotjar is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Hotjar is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Hotjar posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Hotjar enters a pre-planned maintenance window, keeping you up to date.

Since Hotjar publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Hotjar posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Hotjar has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Hotjar has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Hotjar down today?

According to its status page Hotjar is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Hotjar is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Hotjar is having issues?

There are two main options: You can check the Hotjar status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Hotjar status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Hotjar status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Hotjar customer support while checking everything on your side. You can also try Tweeting at them via @hotjar on Twitter. Or visit their official status page or website:

Where do you get the official Hotjar status?

We use the official Hotjar status page. Here are links to their status page and other helpful links.

Hotjar Down?

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