Is Hotjar Ingestion down?
Current Hotjar Ingestion status is UP

We checked the official Hotjar Ingestion Status Page 3 min. 23 sec. ago. Learn more
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Recent Hotjar Ingestion Outages and Issues

Follow the recent outages and downtime for Hotjar Ingestion in the table below.

Start Time

Type

Length

Message

Details

September 07, 2023 11:53 UTC

WARN

about 2 hours

Temporary disruption to Session Capture

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Start Time

September 07, 2023 11:53 UTC

Type WARN
Affected Components

Application - Ingestion

Message

Temporary disruption to Session Capture

Details

Monitoring - We've declared an incident after detecting a significant drop in Session Capture for our customers. This was due to a faulty code deployment, and affected customers from 10:58UTC to 11:30UTC. During this time, 90% of in-progress sessions were not correctly processed into recordings. We're really sorry for the trouble!The incident was quickly identified, with the faulty code being fixed as well. We're monitoring the situation for further impact and to check everything's OK. Once we're sure, we'll mark this incident as resolved.Sorry again for the trouble, and thanks for your understanding! Sep 07, 2023 - 11:51 UTC

August 24, 2023 17:58 UTC

WARN

about 3 hours

Delays in session processing

See more
Start Time

August 24, 2023 17:58 UTC

Type WARN
Affected Components

Application - Ingestion

Message

Delays in session processing

Details

Investigating - We're investigating an issue with delayed session processing, affecting the time it takes for session data to appear on your dashboard.Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com.Thanks for bearing with us! Aug 24, 2023 - 17:57 UTC

July 25, 2023 18:18 UTC

WARN

about 2 hours

High error rate in session processing

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Start Time

July 25, 2023 18:18 UTC

Type WARN
Affected Components

Application - Ingestion

Message

High error rate in session processing

Details

Investigating - We're investigating an issue with unusually high error rates for our session processing service. Session capture may be affected during this time.Our engineers are working to fix the issue ASAP and will post updates to http://status.hotjar.com/.Thanks for bearing with us! Jul 25, 2023 - 18:15 UTC

July 24, 2023 16:18 UTC

WARN

about 1 hour

Sampling rate stuck at 0% for some sites

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Start Time

July 24, 2023 16:18 UTC

Type WARN
Affected Components

Application - Ingestion

Message

Sampling rate stuck at 0% for some sites

Details

Investigating - We're investigating an issue with the sampling rate being stuck at 0% for some sites, preventing session capture.Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com.Thanks for bearing with us! Jul 24, 2023 - 16:15 UTC

October 05, 2022 10:08 UTC

DOWN

35 minutes

Insights and Tracking Code ingestion are down

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Start Time

October 05, 2022 10:08 UTC

Type DOWN
Affected Components

Application - insights.hotjar.com

Application - Ingestion

Message

Insights and Tracking Code ingestion are down

Details

Investigating - We are investigating an issue where Insights and Tracking Code ingestion are currently non-functional - we're really sorry for the interruption to services, and we're investigating urgently. We'll post further updates as we have them - thanks for bearing with us! Oct 05, 2022 - 10:06 UTC

2024-03-23 09:04:36 UTC UTC

STATUS

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2024-03-23 09:04:36 UTC UTC

STATUS

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2024-03-23 09:04:36 UTC UTC

STATUS

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2024-03-23 09:04:36 UTC UTC

STATUS

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2024-03-23 09:04:36 UTC UTC

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Sign Up for More Hotjar Ingestion History

StatusGator has about 7 years of Hotjar Ingestion status history.

No outages or status changes in the last 24 hours

Hotjar Ingestion status, last 24 hours:

10:00 AM
4:00 PM
10:00 PM
4:00 AM
10:00 AM
10:00 AM
10:00 PM
10:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Hotjar Ingestion Outage and Status History

We've been monitoring Hotjar Ingestion outages since March 3, 2017.
Here's the history of service outages we've observed from the Hotjar Ingestion Status Page:

March 2024

February 2024

January 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,570 status pages

About Our Hotjar Ingestion Status Page Integration

Hotjar Ingestion is an Analytics solution that StatusGator has been monitoring since March 2017. Over the past about 7 years, we have collected data on on more than 732 outages that affected Hotjar Ingestion users. When Hotjar Ingestion publishes downtime on their status page, they do so across 4 components and 2 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Hotjar Ingestion to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular analytics services monitored on our platform. We've sent more than 1,200 notifications to our users about Hotjar Ingestion incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Hotjar Ingestion is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Hotjar Ingestion is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Hotjar Ingestion posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Hotjar Ingestion enters a pre-planned maintenance window, keeping you up to date.

Since Hotjar Ingestion publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Hotjar Ingestion posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Hotjar Ingestion has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Hotjar Ingestion has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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