Is Jumio Document Verification Processing down?
Current Jumio Document Verification Processing status is UP

We checked the official Jumio Document Verification Processing Status Page 51 sec. ago. Learn more
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Recent Jumio Document Verification Processing Outages and Issues

Follow the recent outages and downtime for Jumio Document Verification Processing in the table below.

Start Time

Type

Length

Message

Details

July 09, 2024 04:48 UTC

DOWN

15 minutes

2024-07-09 Service Instability for Verification (EU)

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Start Time

July 09, 2024 04:48 UTC

Type DOWN
Affected Components

EU data center - Identity Verification Processing

EU data center - Netverify Callback

EU data center - Customer Portal

EU data center - Document Verification Processing

EU data center - performNetverify API

EU data center - Identity Verification Web

EU data center - Identity Verification SDK

EU data center - Identity Verification Retrieval API

EU data center - Fastfill API

EU data center - Document Verification

EU data center - Screening Service

EU data center - KYX Processing

EU data center - KYX Unified Portal

EU data center - Authentication

Message

2024-07-09 Service Instability for Verification (EU)

Details

Investigating - At 4:17 am UTC on 2024-07-09, we discovered an instability with our Verification service. Our team is currently working fixing this issue.If you have any questions, please contact Jumio Support at https://support.jumio.com or support@jumio.com Jul 09, 2024 - 04:46 UTC

November 16, 2023 14:03 UTC

WARN

8 months

2023-11-16 Service Instability - US DC

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Start Time

November 16, 2023 14:03 UTC

Type WARN
Affected Components

US data center - KYX Processing

US data center - Authentication

US data center - Document Verification Processing

US data center - performNetverify API

US data center - Identity Verification Web

US data center - Identity Verification SDK

US data center - Identity Verification Processing

Message

2023-11-16 Service Instability - US DC

Details

Update - The instability for SDK, Web, and API users has stabilized. You may still experience an increased error rate when calling the Retrieval API.We appreciate your patience as our team works to resolve the issue. Nov 16, 2023 - 14:00 UTC

November 16, 2023 13:38 UTC

DOWN

25 minutes

2023-11-16 Service Instability - US DC

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Start Time

November 16, 2023 13:38 UTC

Type DOWN
Affected Components

US data center - KYX Processing

US data center - Authentication

US data center - Document Verification Processing

Message

2023-11-16 Service Instability - US DC

Details

Update - We are continuing the investigation of the current instability in our US Data Center, where SDK users cannot complete the user journey, Web and API users might observe a degradation of extraction or an increase in incorrect rejections. Our engineering team is working to restore all services as soon as possible. Nov 16, 2023 - 13:35 UTC

November 15, 2023 16:58 UTC

WARN

5 minutes

2023-11-15 Service Instability - EU DC

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Start Time

November 15, 2023 16:58 UTC

Type WARN
Affected Components

EU data center - Identity Verification Web

EU data center - Identity Verification Retrieval API

EU data center - Identity Verification Processing

EU data center - Netverify Callback

EU data center - Customer Portal

EU data center - Document Verification Processing

EU data center - Fastfill API

EU data center - Document Verification

EU data center - Screening Service

EU data center - KYX Processing

EU data center - KYX Unified Portal

EU data center - Authentication

EU data center - performNetverify API

EU data center - Identity Verification SDK

Message

2023-11-15 Service Instability - EU DC

Details

Identified - We have detected an instability in our EU Data Center, which may lead to issues for customers accessing the portal, initiating transactions, completing the user journey, and receiving transaction results. Please know our engineering and operations teams are working hard to get everything up and running.If you have any questions, please contact Jumio Support at https://support.jumio.com or support@jumio.com. Nov 15, 2023 - 16:57 UTC

September 27, 2023 05:03 UTC

MAINT

15 minutes

Scheduled KYX Maintenance on U.S. Data Center on September 27th, 2023

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Start Time

September 27, 2023 05:03 UTC

Type MAINT
Affected Components

US data center - performNetverify API

US data center - Identity Verification Callback

US data center - Document Verification Processing

US data center - Fastfill API

US data center - Document Verification

US data center - Screening Service

US data center - KYX Processing

US data center - KYX Unified Portal

US data center - Authentication

US data center - Identity Verification Processing

US data center - Identity Verification Web

US data center - Identity Verification SDK

Message

Scheduled KYX Maintenance on U.S. Data Center on September 27th, 2023

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 27, 2023 - 05:01 UTC

2024-07-24 05:49:36 UTC UTC

STATUS

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2024-07-24 05:49:36 UTC UTC

STATUS

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2024-07-24 05:49:36 UTC UTC

STATUS

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2024-07-24 05:49:36 UTC UTC

STATUS

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2024-07-24 05:49:36 UTC UTC

STATUS

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Sign Up for More Jumio Document Verification Processing History

StatusGator has almost 2 years of Jumio Document Verification Processing status history.

No outages or status changes in the last 24 hours

Jumio Document Verification Processing status, last 24 hours:

6:00 AM
12:00 PM
6:00 PM
12:00 AM
6:00 AM
6:00 AM
6:00 PM
6:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Jumio Document Verification Processing Outage and Status History

We've been monitoring Jumio Document Verification Processing outages since October 10, 2022.
Here's the history of service outages we've observed from the Jumio Document Verification Processing Status Page:

June 2024

May 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,960 status pages

About Our Jumio Document Verification Processing Status Page Integration

Jumio Document Verification Processing is an Identity Management solution that StatusGator has been monitoring since October 2022. Over the past almost 2 years, we have collected data on on more than 63 outages that affected Jumio Document Verification Processing users. When Jumio Document Verification Processing publishes downtime on their status page, they do so across 42 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Jumio Document Verification Processing to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Jumio Document Verification Processing is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Jumio Document Verification Processing is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Jumio Document Verification Processing posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Jumio Document Verification Processing enters a pre-planned maintenance window, keeping you up to date.

Since Jumio Document Verification Processing publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Jumio Document Verification Processing posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Jumio Document Verification Processing has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Jumio Document Verification Processing has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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No outages or status changes in the last 24 hours

Jumio Document Verification Processing status, last 24 hours:

6:00 AM
12:00 PM
6:00 PM
12:00 AM
6:00 AM
6:00 AM
6:00 PM
6:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Jumio Document Verification Processing Outage and Status History

We've been monitoring Jumio Document Verification Processing outages since October 10, 2022.
Here's the history of service outages we've observed from the Jumio Document Verification Processing Status Page:

June 2024

May 2024

  • Up

  • Warn

  • Down

  • Maintenance