Is Persona down?
Current Persona status is UP

We checked the official Persona Status Page 4 min. 39 sec. ago. Learn more
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Recent Persona Outages and Issues

Follow the recent outages and downtime for Persona in the table below.

Start Time

Type

Length

Message

Details

May 05, 2023 20:29 UTC

WARN

15 minutes

Selfie Verifications and Inquires using face lists erroring

See more
Start Time

May 05, 2023 20:29 UTC

Type WARN
Affected Components

Android SDK

API

iOS SDK

Web SDK

Verifications

Message

Selfie Verifications and Inquires using face lists erroring

Details

Investigating - We are currently investigating this issue. May 05, 2023 - 20:28 UTC

April 29, 2023 02:59 UTC

WARN

about 1 hour

[Inquiry Flow] Incomplete translations degrading users' abilities to

See more
Start Time

April 29, 2023 02:59 UTC

Type WARN
Affected Components

Web SDK

Message

[Inquiry Flow] Incomplete translations degrading users' abilities to

Details

Investigating - Incomplete translations are causing Persona to experience degraded performance in the Web SDK for [bn, hi, lt, ms, pl, pt-BR, sv, ta, th and vi] languages. Users of other languages are not affected.Engineers have identified the root-cause and are reverting the problematic config change. Apr 29, 2023 - 02:59 UTC

April 27, 2023 10:04 UTC

MAINT

5 minutes

Brief Scheduled Maintenance, April 27, 2023 at 3:00AM PDT.

See more
Start Time

April 27, 2023 10:04 UTC

Type MAINT
Affected Components

Android SDK

API

iOS SDK

Web SDK

Dashboard

Reports

Verifications

Workflows

Message

Brief Scheduled Maintenance, April 27, 2023 at 3:00AM PDT.

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 27, 2023 - 10:00 UTC

April 03, 2023 00:56 UTC

DOWN

18 minutes

Elevated failures in selfie verifications

See more
Start Time

April 03, 2023 00:56 UTC

Type DOWN
Affected Components

Verifications

Message

Elevated failures in selfie verifications

Details

Investigating - We are currently investigating this issue. Apr 03, 2023 - 00:55 UTC

March 13, 2023 20:29 UTC

WARN

about 24 hours

intermittent vendor issue affecting small number of database verifications

See more
Start Time

March 13, 2023 20:29 UTC

Type WARN
Affected Components

Verifications

Message

intermittent vendor issue affecting small number of database verifications

Details

Investigating - We're currently investigating an intermittent issue with a downstream vendor that is affecting a small number of database verifications. Mar 13, 2023 - 20:25 UTC

2023-05-29 15:33:46 UTC UTC

STATUS

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2023-05-29 15:33:46 UTC UTC

STATUS

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2023-05-29 15:33:46 UTC UTC

STATUS

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2023-05-29 15:33:46 UTC UTC

STATUS

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2023-05-29 15:33:46 UTC UTC

STATUS

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Sign Up for More Persona History

StatusGator has 9 months of Persona status history.

Persona Components and Services

View details of the current Persona status below.

Name

Status

Details

Persona Android SDK

UP See more

Persona API

UP See more

Persona Dashboard

UP See more

Persona iOS SDK

UP See more

Persona Reports

UP See more

Persona Verifications

UP See more

Persona Web SDK

UP See more

Persona Workflows

UP See more

No outages or status changes in the last 24 hours

Persona status, last 24 hours:

4:00 PM
10:00 PM
4:00 AM
10:00 AM
4:00 PM
4:00 PM
4:00 AM
4:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Persona Outage and Status History

We've been monitoring Persona outages since August 26, 2022.
Here's the history of service outages we've observed from the Persona Status Page:

February 2023

January 2023

  • Up

  • Warn

  • Down

  • Maintenance

November 2022

September 2022

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
2,750 status pages

About Our Persona Status Page Integration

Persona is an Identity Management solution that StatusGator has been monitoring since August 2022. Over the past 9 months, we have collected data on on more than 22 outages that affected Persona users. When Persona publishes downtime on their status page, they do so across 8 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Persona to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Persona incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Persona is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Persona is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Persona posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Persona enters a pre-planned maintenance window, keeping you up to date.

Since Persona publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Persona posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Persona has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Persona has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Persona down today?

According to its status page Persona is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Persona is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Persona is having issues?

There are two main options: You can check the Persona status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Persona status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Persona status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Persona customer support while checking everything on your side. You can also try Tweeting at them via @persona_idv on Twitter. Or visit their official status page or website:

Where do you get the official Persona status?

We use the official Persona status page. Here are links to their status page and other helpful links.

Persona Down?

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