Customer.io Status up

Supported Features

  • Warn notifications
  • Down notifications
  • Status messages
  • Detailed status updates

Notification Frequency

  • Averages less than 1 per day
  • There were 4 WARN notices last 30 days
  • There were 1 DOWN notices last 30 days

Status History

Monitoring since March 9, 2015

Recent Events

Start Time Type Length Message Details
October 19, 2017 21:05 UTC DOWN about 2 hours Experiencing Issues with SendGrid API v2
October 13, 2017 22:40 UTC WARN about 3 hours Experiencing Issues with AWS ec2-us-east-1
October 13, 2017 19:45 UTC WARN 25 minutes Experiencing Issues with SendGrid API v2
October 09, 2017 05:55 UTC WARN about 1 hour Experiencing Issues with AWS ec2-us-east-1
September 30, 2017 17:45 UTC WARN about 3 hours Database timeouts Monitoring - Our engineers have identified and problem and put in a fix. Our system is now workin...
September 20, 2017 15:15 UTC WARN 34 minutes Experiencing Issues with AWS route53
September 19, 2017 18:55 UTC WARN about 2 hours Experiencing Issues with SendGrid API v2
September 14, 2017 20:00 UTC WARN 10 minutes The main website (customer.io) and learn.customer.io are down due to AWS S3 issues Monitoring - The website and Knowledge Base are accessible again, but we continue to monitor to m...
September 14, 2017 19:25 UTC DOWN 35 minutes The main website (customer.io) and learn.customer.io are down due to AWS S3 issues Identified - customer.io cannot be accessed due to AWS S3 connection problems (https://status.aws...
September 14, 2017 19:04 UTC WARN 21 minutes Partially Degraded Service