Is Customer.io down?
Current Customer.io status is up

We checked the official Customer.io status page 3 min. 32 sec. ago. Learn more

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Recent Customer.io Outages and Issues

Follow the recent outages and downtime for Customer.io in the table below.

Start Time

Type

Length

Message

Details

October 14, 2021 16:59 UTC

WARN

40 minutes

Partially Degraded Service

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October 14, 2021 16:49 UTC

WARN

5 minutes

Partially Degraded Service

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September 09, 2021 12:24 UTC

WARN

about 2 hours

Increased number of API failures in our EU data centre

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June 25, 2021 13:39 UTC

WARN

about 1 hour

Partially Degraded Service

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June 08, 2021 10:44 UTC

WARN

about 1 hour

Partially Degraded Service

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2021-10-15 19:48:29 UTC UTC

STATUS

? minutes

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2021-10-15 19:48:29 UTC UTC

STATUS

? minutes

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2021-10-15 19:48:29 UTC UTC

STATUS

? minutes

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2021-10-15 19:48:29 UTC UTC

STATUS

? minutes

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See more

2021-10-15 19:48:29 UTC UTC

STATUS

? minutes

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Sign Up for More Customer.io History

StatusGator has over 6 years of Customer.io status history.

No status changes in the last 24 hours

Customer.io status, last 24 hours:

8:00 PM
2:00 AM
8:00 AM
2:00 PM
8:00 PM
8:00 PM
8:00 AM
8:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Instant enriched data from
1,390 status pages

Supported Features

We support the following features in our integration with the Customer.io status page:

If Customer.io is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Customer.io is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Customer.io posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Customer.io enters a pre-planned maintenance window, keeping you up to date.

Since Customer.io publishes a feed of praoctive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Customer.io posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Customer.io has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Customer.io has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Customer.io down today?

According to its status page Customer.io is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Customer.io is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Customer.io is having issues?

There are two main options: You can check the Customer.io status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Customer.io status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Customer.io status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Customer.io customer support while checking everything on your side. You can also try Tweeting at them via @customerio on Twitter. Or visit their official status page or website:

Where do you get the official Customer.io status?

We use the official Customer.io status page. Here are links to their status page and other helpful links.

Customer.io Down?

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