Last checked from Customer.io official status page 4 min. 35 sec. ago
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Report an issueThis chart represents Customer.io service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Customer.io status data.
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We've been monitoring Customer.io outages since March 9, 2015. Here's the history of service outages we've observed from the Customer.io Status Page
Follow the recent outages and downtime for Customer.io in the table below.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Some customers may experience data delays
|
25m |
Warn
|
|
|
Delayed message deliveries for some EU Customers
|
1h |
Warn
|
|
|
Some customers in the EU having issues accessing their Workspaces
|
20m |
Warn
|
|
|
Login Page currently inaccessible
|
10m |
Warn
|
|
|
Form Submissions are not triggering campaigns
|
30m |
Warn
|
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View details of the current Customer.io status below.
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Start monitoring for freeCustomer.io is a Marketing solution that StatusGator has been monitoring since March 2015. Over the past over 9 years, we have collected data on on more than 957 outages that affected Customer.io users. When Customer.io publishes downtime on their status page, they do so across 8 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
More than 100 StatusGator users monitor Customer.io to get notified when it's down, is under maintenance, or has an outage. We've sent more than 4,000 notifications to our users about Customer.io incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If Customer.io is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Customer.io is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Customer.io posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Customer.io enters a pre-planned maintenance window, keeping you up to date.
When Customer.io posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When Customer.io has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because Customer.io has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Stay updated with instant alerts for Customer.io outages by signing up now!
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