Last checked from Customer.io official status page 2 min. 25 sec. ago
Customer.io Status
Is Customer.io down?
Customer.io is up
Personalized customer journey automation platform with data-driven communication.
Not working for you?
StatusGator last checked the status of Customer.io on and the service was operational. There have been no user-submitted reports of outages in the past 24 hours. The last officially acknowledged outage was on .
Customer.io service health
This chart represents Customer.io service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Customer.io status data.
24 hrs ending
Top reported issues
View and upvote the most commonly reported Customer.io issues to help us better indicate the service status.
- Connectivity issue
- Error message
- Server not responding
- Sign in problem
- Service down
- Slow performance
- Unable to download
- App not loading
- Other
Have a different problem with Customer.io?
Customer.io outage map
Explore our interactive Customer.io outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent Customer.io outages, giving you a clear view of performance and downtime trends.
Looking to track Customer.io downtime and outages?
- Receive real-time status updates
- Show current status on private or public status page
- Be the first to know if service is down
- Keep your team informed
- Monitor alongside other services and websites
Recent Customer.io outages and issues
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Some customers in our EU region may experience errors and delays
|
10m |
Warn
|
|
|
Integration Destinations UI Disruption
|
5m |
Down
|
|
|
EU Region API Processing Delays
|
4h 5m |
Warn
|
|
|
Domain Verification Currently Unavailable
|
25m |
Warn
|
|
|
Some customers in our US region may experience errors and delays
|
30m |
Warn
|
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Customer.io components
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One App that has it all
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on Customer.io outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
Monitor Customer.io along with other services and websites
StatusGator monitors over 7,470 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
Get notified on Customer.io status change
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Show Customer.io on your status page
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
Users who monitor Customer.io status also follow these services
About our Customer.io status page integration
Customer.io (Personalized customer journey automation platform with data-driven communication) is a a Marketing solution that StatusGator has been monitoring since March 2015. Over the past about 11 years, we have collected data on on more than 1,090 outages that affected Customer.io users. When Customer.io publishes downtime on their status page, they do so across 8 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is Customer.io down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Customer.io is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
More than 100 StatusGator users monitor Customer.io to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular Marketing services monitored on our platform. We've sent more than 5,100 notifications to our users about Customer.io incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
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Early Warning Signals
If we detect a potential Customer.io outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
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Down Notifications
If Customer.io is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
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Warning Notifications
Warn notifications are used when Customer.io is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
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Maintenance Notifications
Customer.io posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Customer.io enters a pre-planned maintenance window, keeping you up to date.
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Status Messages
When Customer.io posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
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Status Details
When Customer.io has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
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Component Status Filtering
Because Customer.io has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
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Frequently asked questions
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