Is Zendesk Explore (via Support) down?
Current Zendesk Explore (via Support) status is UP

We checked the official Zendesk Explore (via Support) Status Page 57 sec. ago. Learn more
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Recent Zendesk Explore (via Support) Outages and Issues

Follow the recent outages and downtime for Zendesk Explore (via Support) in the table below.

Start Time

Type

Length

Message

Details

March 21, 2024 02:01 UTC

WARN

ongoing

Issues with favicon indexing in Google

See more
Start Time

March 21, 2024 02:01 UTC

Type WARN
Affected Components

Support - Macros

Support - Social Channels

Support - Sell (via Support)

Support - Apps Marketplace

Support - Ticketing

Support - Views

Support - Triggers & Automations

Support - SLAs

Support - Mobile Apps

Support - Support SDK

Support - Web Widget

Support - Misc

Support - API

Support - Apps

Support - Explore (via Support)

Support - Sunshine (via Support)

Support - Agent Workspace (via Support)

Support - Zendesk Advocacy Widget (via support)

Support - Agent Experience

Support - Sunco (via Support)

Support - Search

Support - Email

Support - Chat (via Support)

Support - Talk (via Support)

Message

Issues with favicon indexing in Google

Details

Our team has been working tirelessly to identify a potential fix for the ongoing favicon display issues that have been affecting various search engine results for multiple customers’ Help Centers. We are currently finalizing the details of a possible fix and, pending a thorough review, we aim to deploy it by tomorrow. While we continue testing its effectiveness, we remain cautiously optimistic. We will keep you informed of any new developments. We appreciate your continued patience and cooperation as we diligently work to resolve this issue.

March 20, 2024 21:02 UTC

WARN

about 5 hours

Incorrect "failed payment" errors and Issues with favicon indexing in Google

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Start Time

March 20, 2024 21:02 UTC

Type WARN
Affected Components

Support - Macros

Support - Social Channels

Support - Sell (via Support)

Support - Search

Support - Email

Support - Chat (via Support)

Support - Talk (via Support)

Support - Explore (via Support)

Support - Sunshine (via Support)

Support - Agent Workspace (via Support)

Support - Ticketing

Support - Views

Support - Triggers & Automations

Support - SLAs

Support - Mobile Apps

Support - Support SDK

Support - Web Widget

Support - Misc

Support - API

Support - Apps

Support - Apps Marketplace

Support - Zendesk Advocacy Widget (via support)

Support - Agent Experience

Support - Sunco (via Support)

Message

Incorrect "failed payment" errors and Issues with favicon indexing in Google

Details

We are investigating reports of customers receiving an incorrect "failed payment" error despite their accounts being in good standing. We will provide another update when we have more information to share.

March 06, 2024 14:26 UTC

WARN

14 days

Merge organization (beta) feature temporarily disabled

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Start Time

March 06, 2024 14:26 UTC

Type WARN
Affected Components

Explore - Data Exploration & Visualization

Explore - Dashboard Scheduling & Sharing

Explore - Misc

Support - Explore (via Support)

Explore - Data Extraction & Transformation

Explore - Zendesk Advocacy Widget (via explore)

Explore - Live Data Streaming

Message

Merge organization (beta) feature temporarily disabled

Details

Due to a recently introduced software defect that has caused some closed tickets to be unintentionally be updated, we have temporarily disabled the merge organization feature (beta). We will provide an update once we're able to identify the root cause and fix the underlying issue, until then the merge organization feature will remain disabled indefinitely.

March 06, 2024 14:06 UTC

DOWN

20 minutes

Issues loading Explore and Merge organization (beta) feature temporarily disabled

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Start Time

March 06, 2024 14:06 UTC

Type DOWN
Affected Components

Explore - Data Exploration & Visualization

Explore - Dashboard Scheduling & Sharing

Support - Explore (via Support)

Explore - Data Extraction & Transformation

Explore - Zendesk Advocacy Widget (via explore)

Explore - Live Data Streaming

Explore - Misc

Message

Issues loading Explore and Merge organization (beta) feature temporarily disabled

Details

We are currently investigating reports of issues of Explore not loading for customers across multiple Pods. Investigation is underway.

March 05, 2024 04:36 UTC

WARN

1 day

Merge organization (beta) feature temporarily disabled

See more
Start Time

March 05, 2024 04:36 UTC

Type WARN
Affected Components

Support - Support SDK

Support - Misc

Support - Talk (via Support)

Support - Explore (via Support)

Support - Sell (via Support)

Support - Sunshine (via Support)

Support - Agent Workspace (via Support)

Support - Social Channels

Support - Sunco (via Support)

Chat - Dashboard

Chat - Chat Widget

Chat - Static Assets

Chat - Mobile Apps

Chat - Chat SDK

Chat - Misc

Chat - API

Chat - Chat Conversation API

Chat - Zendesk Advocacy Widget (via chat)

Support - API

Support - Triggers & Automations

Support - Apps

Support - Apps Marketplace

Support - Search

Support - Macros

Support - Agent Experience

Support - Mobile Apps

Support - Zendesk Advocacy Widget (via support)

Support - Email

Support - Chat (via Support)

Support - Web Widget

Support - Views

Support - SLAs

Message

Merge organization (beta) feature temporarily disabled

Details

Due to a recently introduced software defect that has caused some closed tickets to be unintentionally be updated, we have temporarily disabled the merge organization feature (beta). We will provide an update once we're able to identify the root cause and fix the underlying issue, until then the merge organization feature will remain disabled indefinitely.

2024-04-25 19:29:41 UTC UTC

STATUS

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2024-04-25 19:29:41 UTC UTC

STATUS

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2024-04-25 19:29:41 UTC UTC

STATUS

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2024-04-25 19:29:41 UTC UTC

STATUS

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2024-04-25 19:29:41 UTC UTC

STATUS

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Sign Up for More Zendesk Explore (via Support) History

StatusGator has over 7 years of Zendesk Explore (via Support) status history.

No outages or status changes in the last 24 hours

Zendesk Explore (via Support) status, last 24 hours:

8:00 PM
2:00 AM
8:00 AM
2:00 PM
8:00 PM
8:00 PM
8:00 AM
8:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

Zendesk Explore (via Support) Outage and Status History

We've been monitoring Zendesk Explore (via Support) outages since January 7, 2017.
Here's the history of service outages we've observed from the Zendesk Explore (via Support) Status Page:

Instant enriched data from
3,580 status pages

About Our Zendesk Explore (via Support) Status Page Integration

Zendesk Explore (via Support) is a CRM solution that StatusGator has been monitoring since January 2017. Over the past over 7 years, we have collected data on on more than 10,152 outages that affected Zendesk Explore (via Support) users. When Zendesk Explore (via Support) publishes downtime on their status page, they do so across 93 components and 10 groups using 3 different statuses: up, warn, and down which we use to provide granular uptime metrics and notifications.

More than 500 StatusGator users monitor Zendesk Explore (via Support) to get notified when it's down or has an outage. This makes it one of the most popular crm services monitored on our platform. We've sent more than 182,100 notifications to our users about Zendesk Explore (via Support) incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Zendesk Explore (via Support) is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Zendesk Explore (via Support) is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Zendesk Explore (via Support) does not post separate notifications for planned maintenance work so we are unable to send notifications when maintenance windows begin. If you need Zendesk Explore (via Support) maintenance notifications, please email us.

Zendesk Explore (via Support) does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Zendesk Explore (via Support) maintenance events into your unified calendar.

When Zendesk Explore (via Support) posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Zendesk Explore (via Support) has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Zendesk Explore (via Support) has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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