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Update - Beginning ~18:48 UTC today, when querying data usage for an individual SIM for a range greater than 1 day, instead of returning exact results for that range, data for the entirety of the first and last UTC hour are being included in the results. This can result in the amount being reported being higher than expected. For example, if you query usage for a single SIM from 2024-04-24 12:10 UTC - 2024-04-25 14:30 UTC you will get the same results as if you asked for 2024-04-24 12:00 - 2024-04-25 15:00 UTC. Queries with a range of 1 day (24 hours) or less for a SIM will still return results just for that range.This behavior is different than the documented API behavior and what the API previously returned. Prior to 18:48 UTC, when querying data usage for a single SIM, you could provide start and end times that did not fall on a UTC hour and you would get partial hour results for the first and last hours. Now, usage for the entire first and last hour are being included, returning more usage than previously. Again, the results for periods of 24 hours or less continue to return correct, partial hour results.This change was implemented due to unexpected performance issues with the underlying usage reporting system. We are investigating these issues to determine if we can restore this previous functionality. We will provide another update in 24 hours or as soon as more information becomes available. Apr 25, 2024 - 14:12 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 25, 2024 - 15:00 PDT

Update - Beginning ~18:48 UTC today, when querying data usage for an individual SIM for a range greater than 1 day, instead of returning exact results for that range, data for the entirety of the first and last UTC hour are being included in the results. This can result in the amount being reported being higher than expected. For example, if you query usage for a single SIM from 2024-04-24 12:10 UTC - 2024-04-25 14:30 UTC you will get the same results as if you asked for 2024-04-24 12:00 - 2024-04-25 15:00 UTC. Queries with a range of 1 day (24 hours) or less for a SIM will still return results just for that range.This behavior is different than the documented API behavior and what the API previously returned. Prior to 18:48 UTC, when querying data usage for a single SIM, you could provide start and end times that did not fall on a UTC hour and you would get partial hour results for the first and last hours. Now, usage for the entire first and last hour are being included, returning more usage than previously. Again, the results for periods of 24 hours or less continue to return correct, partial hour results.This change was implemented due to unexpected performance issues with the underlying usage reporting system. We are investigating these issues to determine if we can restore this previous functionality. We will provide another update in 24 hours or as soon as more information becomes available. Apr 25, 2024 - 14:12 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 25, 2024 - 13:15 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 25, 2024 - 13:00 PDT