Is Zendesk down?
Current Zendesk status is UP

We checked the official Zendesk Status Page 2 min. 0 sec. ago. Learn more
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Recent Zendesk Outages and Issues

Follow the recent outages and downtime for Zendesk in the table below.

Start Time

Type

Length

Message

Details

December 04, 2023 19:06 UTC

WARN

about 1 hour

Access issues to Insights reporting product

See more
Start Time

December 04, 2023 19:06 UTC

Type WARN
Affected Components

Support - Misc

Services - Insights / GoodData

Message

Access issues to Insights reporting product

Details

We have confirmed an issue with Insights which is preventing any accounts still using Insights for analytics from accessing the product. Further updates will be posted as we learn more.

November 30, 2023 14:31 UTC

WARN

about 4 hours

Composer intermittently switching between Internal and External notes

See more
Start Time

November 30, 2023 14:31 UTC

Type WARN
Affected Components

Support - Web Widget

Support - SLAs

Support - Support SDK

Support - Apps Marketplace

Support - Search

Support - Talk (via Support)

Support - Explore (via Support)

Support - Sell (via Support)

Support - Misc

Support - API

Support - Apps

Support - Email

Support - Chat (via Support)

Support - Agent Workspace (via Support)

Support - Zendesk Advocacy Widget (via support)

Support - Agent Experience

Support - Macros

Support - Social Channels

Support - Sunco (via Support)

Support - Mobile Apps

Support - Sunshine (via Support)

Support - Ticketing

Support - Views

Support - Triggers & Automations

Message

Composer intermittently switching between Internal and External notes

November 29, 2023 22:41 UTC

WARN

about 1 hour

Customer Context panel issues

See more
Start Time

November 29, 2023 22:41 UTC

Type WARN
Affected Components

Support - Apps

Message

Customer Context panel issues

Details

We identified and resolved an issue accessing the Customer Context panel. Customers may have had issues between 21:16 UTC and 22:24. We apologize for the inconvenience this caused.

November 27, 2023 11:36 UTC

WARN

15 minutes

Z Bot Service degradation

See more
Start Time

November 27, 2023 11:36 UTC

Type WARN
Affected Components

Sunshine Conversations - Core API & Webhooks

Sunshine Conversations - Third-Party Channels

Sunshine Conversations - Misc

Sunshine Conversations - Dashboard

Sunshine Conversations - Hosted WhatsApp API Clients

Sunshine Conversations - SDKs

Message

Z Bot Service degradation

Details

We are aware of issues with our ZBot, resulting in delayed or no responses from the bot and customers not reaching our support team. We are working with our vendor to resolve the issue as soon as possible and will provide another update in 30 mins.

November 22, 2023 10:51 UTC

WARN

about 3 hours

Business Rules page in the Admin Centre loads blank.

See more
Start Time

November 22, 2023 10:51 UTC

Type WARN
Affected Components

Support - Sell (via Support)

Support - Sunshine (via Support)

Support - Triggers & Automations

Support - Support SDK

Support - Web Widget

Support - Agent Workspace (via Support)

Support - Zendesk Advocacy Widget (via support)

Support - Agent Experience

Support - Macros

Support - Social Channels

Support - Sunco (via Support)

Support - Mobile Apps

Support - API

Support - Ticketing

Support - Views

Support - SLAs

Support - Misc

Support - Apps

Support - Apps Marketplace

Support - Search

Support - Email

Support - Chat (via Support)

Support - Talk (via Support)

Support - Explore (via Support)

Message

Business Rules page in the Admin Centre loads blank.

Details

We have received reports from customer being unable to load pages for macros, views, triggers and automations in the admin center. The business rules and views are still working as expected otherwise and continue running in the background. Investigation is underway and we will provide another update shortly.

2023-12-04 21:01:09 UTC UTC

STATUS

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2023-12-04 21:01:09 UTC UTC

STATUS

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2023-12-04 21:01:09 UTC UTC

STATUS

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2023-12-04 21:01:09 UTC UTC

STATUS

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2023-12-04 21:01:09 UTC UTC

STATUS

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StatusGator has almost 7 years of Zendesk status history.

Zendesk Components and Services

View details of the current Zendesk status below.

Name

Status

Details

Zendesk Admin Center

UP See more

Zendesk Advocacy Widget (via chat)

UP See more

Zendesk Advocacy Widget (via explore)

UP See more

Zendesk Advocacy Widget (via guide)

UP See more

Zendesk Advocacy Widget (via sell)

UP See more

Zendesk Advocacy Widget (via support)

UP See more

Zendesk Advocacy Widget (via talk)

UP See more

Zendesk Agent Experience

UP See more

Zendesk Agent Workspace (via Support)

UP See more

Zendesk Answer Bot

UP See more

Zendesk API

UP See more

Zendesk API Dashboard

UP See more

Zendesk Apps

UP See more

Zendesk Apps Marketplace

UP See more

Zendesk Articles / Knowledge Base

UP See more

Zendesk AWS Eventbridge Connector

UP See more

Zendesk Billing

UP See more

Zendesk Call Greetings

UP See more

Zendesk Call Recordings / Transcriptions

UP See more

Zendesk Chat Conversation API

UP See more

Zendesk Chat SDK

UP See more

Zendesk Chat (via Support)

UP See more

Zendesk Chat Widget

UP See more

Zendesk Community

UP See more

Zendesk Core API & Webhooks

UP See more

Zendesk Custom Objects

UP See more

Zendesk Dashboard

UP See more

Zendesk Dashboard Scheduling & Sharing

UP See more

Zendesk Data Exploration & Visualization

UP See more

Zendesk Data Extraction & Transformation

UP See more

Zendesk Data Import Service

UP See more

Zendesk Developer Portal

UP See more

Zendesk Digital Calls

UP See more

Zendesk Email

UP See more

Zendesk Email Service

UP See more

Zendesk Events and Profiles

UP See more

Zendesk Explore (via Support)

UP See more

Zendesk Hosted WhatsApp API Clients

UP See more

Zendesk Inbound Calls

UP See more

Zendesk Incremental Ticket & Event Export API

UP See more

Zendesk Insights / GoodData

UP See more

Zendesk Live Data Streaming

UP See more

Zendesk Macros

UP See more

Zendesk Marketplace

UP See more

Zendesk Misc

UP See more

Zendesk Mobile Apps

UP See more

Zendesk Mobile Synchronization

UP See more

Zendesk Outbound Calls

UP See more

Zendesk Requests / Request Form

UP See more

Zendesk Sandbox

UP See more

Zendesk SDKs

UP See more

Zendesk Search

UP See more

Zendesk Search Service

UP See more

Zendesk Sell (via Support)

UP See more

Zendesk SLAs

UP See more

Zendesk Social Channels

UP See more

Zendesk Static Assets

UP See more

Zendesk Sunco (via Support)

UP See more

Zendesk Sunshine (via Support)

UP See more

Zendesk Support SDK

UP See more

Zendesk Talk Settings

UP See more

Zendesk Talk (via Support)

UP See more

Zendesk Text Messages

UP See more

Zendesk Third-Party Channels

UP See more

Zendesk Ticketing

UP See more

Zendesk Triggers & Automations

UP See more

Zendesk Views

UP See more

Zendesk Voice Service

UP See more

Zendesk Webhooks

UP See more

Zendesk Web Interface

UP See more

Zendesk Web Widget

UP See more

Zendesk ZIS (Zendesk Integration Services)

UP See more

1 status change in the last 24 hours

Zendesk status, last 24 hours:

10:00 PM
4:00 AM
10:00 AM
4:00 PM
10:00 PM
10:00 PM
10:00 AM
10:00 PM
  • Up: 23 hours

  • Warn: 1 hour

  • Down: 0 minutes

Instant enriched data from
2,890 status pages

About Our Zendesk Agent Experience Status Page Integration

Zendesk Agent Experience is a CRM solution that StatusGator has been monitoring since January 2017. Over the past almost 7 years, we have collected data on on more than 10,057 outages that affected Zendesk Agent Experience users. When Zendesk Agent Experience publishes downtime on their status page, they do so across 87 components and 9 groups using 3 different statuses: up, warn, and down which we use to provide granular uptime metrics and notifications.

More than 400 StatusGator users monitor Zendesk Agent Experience to get notified when it's down or has an outage. This makes it one of the most popular crm services monitored on our platform. We've sent more than 185,400 notifications to our users about Zendesk Agent Experience incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Zendesk Agent Experience is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Zendesk Agent Experience is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Zendesk Agent Experience does not post separate notifications for planned maintenance work so we are unable to send notifications when maintenance windows begin. If you need Zendesk Agent Experience maintenance notifications, please email us.

Zendesk Agent Experience does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Zendesk Agent Experience maintenance events into your unified calendar.

When Zendesk Agent Experience posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Zendesk Agent Experience has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Zendesk Agent Experience has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Zendesk down today?

According to its status page Zendesk is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Zendesk is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Zendesk is having issues?

There are two main options: You can check the Zendesk status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Zendesk status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Zendesk status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Zendesk customer support while checking everything on your side. You can also try Tweeting at them via @Zendesk on Twitter. Or visit their official status page or website:

Where do you get the official Zendesk status?

We use the official Zendesk status page. Here are links to their status page and other helpful links.

Zendesk Down?

Are you experiencing issues with Zendesk? Sign up to receive notifications when Zendesk publishes outages.

Zendesk Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,890 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

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