Follow the recent outages and downtime for Zendesk in the table below.
|
Start Time |
Type |
Length |
Message |
Details |
|||||
|---|---|---|---|---|---|---|---|---|---|
|
December 04, 2023 19:06 UTC |
WARN |
about 1 hour |
Access issues to Insights reporting product |
See more
|
|||||
|
November 30, 2023 14:31 UTC |
WARN |
about 4 hours |
Composer intermittently switching between Internal and External notes |
See more
|
|||||
|
November 29, 2023 22:41 UTC |
WARN |
about 1 hour |
Customer Context panel issues |
See more
|
|||||
|
November 27, 2023 11:36 UTC |
WARN |
15 minutes |
Z Bot Service degradation |
See more
|
|||||
|
November 22, 2023 10:51 UTC |
WARN |
about 3 hours |
Business Rules page in the Admin Centre loads blank. |
See more
|
|||||
|
2023-12-04 21:01:09 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
|
2023-12-04 21:01:09 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
|
2023-12-04 21:01:09 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
|
2023-12-04 21:01:09 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
|
2023-12-04 21:01:09 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more |
View details of the current Zendesk status below.
|
Name |
Status |
Details |
|---|---|---|
|
Zendesk Admin Center |
UP | See more |
|
Zendesk Advocacy Widget (via chat) |
UP | See more |
|
Zendesk Advocacy Widget (via explore) |
UP | See more |
|
Zendesk Advocacy Widget (via guide) |
UP | See more |
|
Zendesk Advocacy Widget (via sell) |
UP | See more |
|
Zendesk Advocacy Widget (via support) |
UP | See more |
|
Zendesk Advocacy Widget (via talk) |
UP | See more |
|
Zendesk Agent Experience |
UP | See more |
|
Zendesk Agent Workspace (via Support) |
UP | See more |
|
Zendesk Answer Bot |
UP | See more |
|
Zendesk API |
UP | See more |
|
Zendesk API Dashboard |
UP | See more |
|
Zendesk Apps |
UP | See more |
|
Zendesk Apps Marketplace |
UP | See more |
|
Zendesk Articles / Knowledge Base |
UP | See more |
|
Zendesk AWS Eventbridge Connector |
UP | See more |
|
Zendesk Billing |
UP | See more |
|
Zendesk Call Greetings |
UP | See more |
|
Zendesk Call Recordings / Transcriptions |
UP | See more |
|
Zendesk Chat Conversation API |
UP | See more |
|
Zendesk Chat SDK |
UP | See more |
|
Zendesk Chat (via Support) |
UP | See more |
|
Zendesk Chat Widget |
UP | See more |
|
Zendesk Community |
UP | See more |
|
Zendesk Core API & Webhooks |
UP | See more |
|
Zendesk Custom Objects |
UP | See more |
|
Zendesk Dashboard |
UP | See more |
|
Zendesk Dashboard Scheduling & Sharing |
UP | See more |
|
Zendesk Data Exploration & Visualization |
UP | See more |
|
Zendesk Data Extraction & Transformation |
UP | See more |
|
Zendesk Data Import Service |
UP | See more |
|
Zendesk Developer Portal |
UP | See more |
|
Zendesk Digital Calls |
UP | See more |
|
Zendesk Email |
UP | See more |
|
Zendesk Email Service |
UP | See more |
|
Zendesk Events and Profiles |
UP | See more |
|
Zendesk Explore (via Support) |
UP | See more |
|
Zendesk Hosted WhatsApp API Clients |
UP | See more |
|
Zendesk Inbound Calls |
UP | See more |
|
Zendesk Incremental Ticket & Event Export API |
UP | See more |
|
Zendesk Insights / GoodData |
UP | See more |
|
Zendesk Live Data Streaming |
UP | See more |
|
Zendesk Macros |
UP | See more |
|
Zendesk Marketplace |
UP | See more |
|
Zendesk Misc |
UP | See more |
|
Zendesk Mobile Apps |
UP | See more |
|
Zendesk Mobile Synchronization |
UP | See more |
|
Zendesk Outbound Calls |
UP | See more |
|
Zendesk Requests / Request Form |
UP | See more |
|
Zendesk Sandbox |
UP | See more |
|
Zendesk SDKs |
UP | See more |
|
Zendesk Search |
UP | See more |
|
Zendesk Search Service |
UP | See more |
|
Zendesk Sell (via Support) |
UP | See more |
|
Zendesk SLAs |
UP | See more |
|
Zendesk Social Channels |
UP | See more |
|
Zendesk Static Assets |
UP | See more |
|
Zendesk Sunco (via Support) |
UP | See more |
|
Zendesk Sunshine (via Support) |
UP | See more |
|
Zendesk Support SDK |
UP | See more |
|
Zendesk Talk Settings |
UP | See more |
|
Zendesk Talk (via Support) |
UP | See more |
|
Zendesk Text Messages |
UP | See more |
|
Zendesk Third-Party Channels |
UP | See more |
|
Zendesk Ticketing |
UP | See more |
|
Zendesk Triggers & Automations |
UP | See more |
|
Zendesk Views |
UP | See more |
|
Zendesk Voice Service |
UP | See more |
|
Zendesk Webhooks |
UP | See more |
|
Zendesk Web Interface |
UP | See more |
|
Zendesk Web Widget |
UP | See more |
|
Zendesk ZIS (Zendesk Integration Services) |
UP | See more |
Zendesk status, last 24 hours:
Up: 23 hours
Warn: 1 hour
Down: 0 minutes
We've been monitoring Zendesk outages since January 7, 2017.
Here's the history of service outages we've observed from the Zendesk Status Page:
Zendesk Agent Experience is a CRM solution that StatusGator has been monitoring since January 2017. Over the past almost 7 years, we have collected data on on more than 10,057 outages that affected Zendesk Agent Experience users. When Zendesk Agent Experience publishes downtime on their status page, they do so across 87 components and 9 groups using 3 different statuses: up, warn, and down which we use to provide granular uptime metrics and notifications.
More than 400 StatusGator users monitor Zendesk Agent Experience to get notified when it's down or has an outage. This makes it one of the most popular crm services monitored on our platform. We've sent more than 185,400 notifications to our users about Zendesk Agent Experience incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If Zendesk Agent Experience is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Zendesk Agent Experience is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Zendesk Agent Experience does not post separate notifications for planned maintenance work so we are unable to send notifications when maintenance windows begin. If you need Zendesk Agent Experience maintenance notifications, please email us.
Zendesk Agent Experience does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Zendesk Agent Experience maintenance events into your unified calendar.
When Zendesk Agent Experience posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When Zendesk Agent Experience has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because Zendesk Agent Experience has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Frequently Asked Questions
According to its status page Zendesk is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.
StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!
There are two main options: You can check the Zendesk status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.
There may be several reasons for that:
We recommend contacting Zendesk customer support while checking everything on your side. You can also try Tweeting at them via @Zendesk on Twitter. Or visit their official status page or website:
We use the official Zendesk status page. Here are links to their status page and other helpful links.
Are you experiencing issues with Zendesk? Sign up to receive notifications when Zendesk publishes outages.
Zendesk Down or not working? Never be taken by surprise again.
StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,890 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.
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