Last checked from Zendesk official status page 2 min. 18 sec. ago

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Is Zendesk down?
Zendesk is UP

Customer service software for text, mobile, phone, email, chat, social.

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Zendesk service health

This chart represents Zendesk service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Zendesk status data.

Service is up
Potential issue
Likely issue

Top reported issues

View and upvote the most commonly reported Zendesk issues to help us better indicate the service status.

  • Connectivity issue
  • Error message
  • Server not responding
  • Sign in problem
  • Service down
  • Slow performance
  • Unable to download
  • App not loading
  • Other

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Looking to track Zendesk downtime and outages?

  • Receive real-time status updates
  • Show current status on private or public status page
  • Be the first to know if service is down
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Zendesk status history

Since January 7, 2017, StatusGator has been monitoring Zendesk outages, downtime, and service disruptions to provide comprehensive insights into its status history. Over the years, we've tracked and logged service outages and problems reported on the official Zendesk Status Page.

60 days ago Today
Up
Down
Warn
Maintenance
Unknown

Recent Zendesk outages and issues

Follow the recent outages and downtime for Zendesk in the table below. If you're experiencing a problem now, check the current Zendesk status or report it.

Incident Name Duration Started Severity
Zendesk customers are experiencing access issues with Workforce Management (Tymeshift).
1h 40m
down icon Down
Zendesk customers are experiencing access issues with Workforce Management (Tymeshift).
35m
down icon Down
Zendesk customers are experiencing access issues with Workforce Management (Tymeshift).
5m
down icon Down
Zendesk AI Degradation
2h 15m
down icon Down
[Meta] WhatsApp, Facebook and Instagram Messenger outage
4h 39m
down icon Down

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See Zendesk status on your status page

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Zendesk components

View details of the current Zendesk status below. If the status shows "Up" but you're still experiencing issues, you can report a problem such as connectivity issues, outages, or slow performance. These issues are commonly reported when Zendesk is down or facing partial disruptions.

Component name Status Details
Zendesk Admin Center status
up icon Up
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Zendesk Admin function status
up icon Up
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Zendesk Advocacy Widget (via chat) status
up icon Up
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Zendesk Advocacy Widget (via explore) status
up icon Up
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Zendesk Advocacy Widget (via guide) status
up icon Up
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Zendesk Advocacy Widget (via sell) status
up icon Up
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Zendesk Advocacy Widget (via support) status
up icon Up
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Zendesk Advocacy Widget (via talk) status
up icon Up
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Zendesk Agent Experience status
up icon Up
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Zendesk Agent Workspace (via Support) status
up icon Up
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Zendesk Answer Bot status
up icon Up
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Zendesk API status
up icon Up
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Zendesk API Dashboard status
up icon Up
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Zendesk App status
up icon Up
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Zendesk Apps status
up icon Up
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Zendesk Apps Marketplace status
up icon Up
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Zendesk Articles / Knowledge Base status
up icon Up
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Zendesk AutoQA status
up icon Up
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Zendesk AWS Eventbridge Connector status
up icon Up
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Zendesk Billing status
up icon Up
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Zendesk Call Greetings status
up icon Up
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Zendesk Call Recordings / Transcriptions status
up icon Up
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Zendesk Chat Conversation API status
up icon Up
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Zendesk Chat SDK status
up icon Up
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Zendesk Chat (via Support) status
up icon Up
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Zendesk Chat Widget status
up icon Up
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Zendesk Community status
up icon Up
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Zendesk Core API & Webhooks status
up icon Up
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Zendesk Custom Objects status
up icon Up
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Zendesk Dashboard status
up icon Up
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Zendesk Dashboard Scheduling & Sharing status
up icon Up
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Zendesk Data Exploration & Visualization status
up icon Up
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Zendesk Data Extraction & Transformation status
up icon Up
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Zendesk Data Import Service status
up icon Up
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Zendesk Data Ingestion status
up icon Up
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Zendesk Developer Portal status
up icon Up
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Zendesk Digital Calls status
up icon Up
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Zendesk Email status
up icon Up
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Zendesk Email Service status
up icon Up
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Zendesk Events and Profiles status
up icon Up
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Zendesk Explore (via Support) status
up icon Up
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Zendesk Forecast status
up icon Up
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Zendesk Hosted WhatsApp API Clients status
up icon Up
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Zendesk Inbound Calls status
up icon Up
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Zendesk Incremental Ticket & Event Export API status
up icon Up
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Zendesk Insights / GoodData status
up icon Up
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Zendesk Live Data Streaming status
up icon Up
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Zendesk Macros status
up icon Up
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Zendesk Marketplace status
up icon Up
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Zendesk Misc status
up icon Up
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Zendesk Mobile Apps status
up icon Up
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Zendesk Mobile Synchronization status
up icon Up
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Zendesk Outbound Calls status
up icon Up
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Zendesk QA App status
up icon Up
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Zendesk Reporting status
up icon Up
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Zendesk Requests / Request Form status
up icon Up
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Zendesk Sandbox status
up icon Up
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Zendesk Schedule status
up icon Up
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Zendesk SDKs status
up icon Up
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Zendesk Search status
up icon Up
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Zendesk Search Service status
up icon Up
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Zendesk Sell (via Support) status
up icon Up
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Zendesk SLAs status
up icon Up
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Zendesk Social Channels status
up icon Up
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Zendesk Static Assets status
up icon Up
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Zendesk Sunco (via Support) status
up icon Up
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Zendesk Sunshine (via Support) status
up icon Up
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Zendesk Support SDK status
up icon Up
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Zendesk Talk Settings status
up icon Up
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Zendesk Talk (via Support) status
up icon Up
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Zendesk Text Messages status
up icon Up
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Zendesk Third-Party Channels status
up icon Up
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Zendesk Ticketing status
up icon Up
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Zendesk Time & Attendance status
up icon Up
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Zendesk Triggers & Automations status
up icon Up
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Zendesk Views status
up icon Up
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Zendesk Voice Service status
up icon Up
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Zendesk Webhooks status
up icon Up
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Zendesk Web Interface status
up icon Up
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Zendesk Web Widget status
up icon Up
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Zendesk ZIS (Zendesk Integration Services) status
up icon Up
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One App that has it all

With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on Zendesk outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.

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About our Zendesk status page integration

Zendesk is a CRM solution that StatusGator has been monitoring since January 2017. Over the past almost 8 years, we have collected data on on more than 10,277 outages that affected Zendesk users. When Zendesk publishes downtime on their status page, they do so across 98 components and 11 groups using 3 different statuses: up, warn, and down which we use to provide granular uptime metrics and notifications.

If you're wondering, "Is Zendesk down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Zendesk is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.

More than 500 StatusGator users monitor Zendesk to get notified when it's down or has an outage. This makes it one of the most popular CRM services monitored on our platform. We've sent more than 188,800 notifications to our users about Zendesk incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

  • Down Notifications

    If Zendesk is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warning Notifications

    Warn notifications are used when Zendesk is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Maintenance Notifications

    Zendesk does not post separate notifications for planned maintenance work so we are unable to send notifications when maintenance windows begin. If you need Zendesk maintenance notifications, please email us.

  • Status Messages

    When Zendesk posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Zendesk has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Zendesk has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Get notified about Zendesk outages

Stay updated with instant alerts for Zendesk outages by signing up now!

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Frequently Asked Questions

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