Last checked from Zendesk official status page 30 sec. ago
Customer service software for text, mobile, phone, email, chat, social.
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Report an outageThis chart represents Zendesk service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Zendesk status data.
View and upvote the most commonly reported Zendesk issues to help us better indicate the service status.
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Follow the recent outages and downtime for Zendesk in the table below. If you're experiencing a problem now, check the current Zendesk status or report it.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
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Some of our customers receive 404 responses from our ZAF SDK
|
5m |
Down
|
|
|
Performance issues in multiple products on Pod 25
|
20m |
Down
|
|
|
QA Scorecards failing to load in Zendesk QA on multiple pods
|
1h 15m |
Warn
|
|
|
There are reports of unauthorized access to Facebook pages
|
11h 50m |
Down
|
|
|
There are reports of unauthorized access to Facebook pages
|
40m |
Down
|
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View details of the current Zendesk status below. If the status shows "Up" but you're still experiencing issues, you can report a problem such as connectivity issues, outages, or slow performance. These issues are commonly reported when Zendesk is down or facing partial disruptions.
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With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on Zendesk outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
StatusGator monitors over 4,000 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
Zendesk (Customer service software for text, mobile, phone, email, chat, social) is a a CRM solution that StatusGator has been monitoring since January 2017. Over the past over 8 years, we have collected data on on more than 10,336 outages that affected Zendesk users. When Zendesk publishes downtime on their status page, they do so across 113 components and 12 groups using 3 different statuses: up, warn, and down which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is Zendesk down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Zendesk is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
More than 500 StatusGator users monitor Zendesk to get notified when it's down or has an outage. This makes it one of the most popular CRM services monitored on our platform. We've sent more than 191,900 notifications to our users about Zendesk incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If we detect a potential Zendesk outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
If Zendesk is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Zendesk is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Zendesk does not post separate notifications for planned maintenance work so we are unable to send notifications when maintenance windows begin. If you need Zendesk maintenance notifications, please email us.
When Zendesk posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When Zendesk has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because Zendesk has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Stay updated with instant alerts for Zendesk outages by signing up now!
| Features | StatusGator | Downdetector |
|---|---|---|
| Both official and crowdsourced updates for Zendesk outages. |
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| More than 5,460 services monitored. |
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| Proactive alerts on Zendesk status changes sent to your Slack, Microsoft Teams, and more. |
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| Monitoring of both Zendesk and your own apps. |
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| Granular monitoring of Zendesk components. |
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