Last checked from Zendesk official status page 3 min. 36 sec. ago
Zendesk Status
Customer service software for text, mobile, phone, email, chat, social.
Not working for you?
Is Zendesk down?
Zendesk is up
Not working for you?
StatusGator last checked the status of Zendesk on and the service was operational. There have been no user-submitted reports of outages in the past 24 hours. The last officially acknowledged outage was on .
Zendesk service health graph
Shows recent status reports over time, including possible and confirmed outages.
Shows recent status reports over time, including possible and confirmed outages.
This chart represents Zendesk service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Zendesk status data.
Service up
Possible outage
Outage duration
Zendesk outage reports
Lists recent Zendesk incidents, including duration, acknowledgement status, and severity.
Lists recent Zendesk incidents, including duration, acknowledgement status, and severity.
0 outage reports in the last 24 hours
Recent community and social reports
California, United States
"won't load to site"
• 5 days ago
North Carolina, United States
"Pod 19 unable to access "
• 19 days ago
Texas, United States
"Forbidden Invalid authenticity token"
• 20 days ago
Metro Manila, Philippines
Connectivity issue
• about 2 months ago
England, United Kingdom
App not loading
• about 2 months ago
Beirut, Lebanon
Slow performance
• about 2 months ago
Beirut, Lebanon
Slow performance
• about 2 months ago
California, United States
"upstream connect error or disconnect/reset before headers. retried and the latest reset reason: connection timeout"
• about 2 months ago
England, United Kingdom
"Keeps saying my brower is offline but it is not, I can load other tickets and macros but cannot submit the ticket. I also cleared my cookies and caches, tried incognition, restarted zendesk and my laptop but nothing is working. My colleagues are not experiencing the same issue."
• about 2 months ago
Washington, United States
"webpages for tickets wont load."
• about 2 months ago
Victoria, Australia
Connectivity issue
• about 2 months ago
Virginia, United States
"It wont let me dial out, It says "calling..." then nothing"
• about 2 months ago
North Holland, The Netherlands
"not able to work on flows, steps not carrying out"
• about 2 months ago
Illinois, United States
Service down
• 2 months ago
Michigan, United States
"Ray ID: a0fbb53b0f96706b Your IP address: 68.49.131.20 Error reference number: 520 Cloudflare Location: Chicago"
• 2 months ago
Michigan, United States
"Ray ID: a0fbb53b0f96706b Your IP address: 68.49.131.20 Error reference number: 520 Cloudflare Location: Chicago"
• 2 months ago
Michigan, United States
"Ray ID: a0fbb53b0f96706b Your IP address: 68.49.131.20 Error reference number: 520 Cloudflare Location: Chicago"
• 2 months ago
Wyoming, United States
"Zendesk has been down for Pod 19 in the United States since 7:30 a.m. MDT, 22 Jun 2026. All users on across my organization has been affected. The zendesk.com site won't allow anyone to access it: There is an unknown connection issue between Cloudflare and the origin web server."
• 2 months ago
Indiana, United States
Service down
• 2 months ago
Illinois, United States
Service down
• 2 months ago
Top reported outages
Connectivity issue
Error message
Server not responding
Sign in problem
Service down
Slow performance
Unable to download
App not loading
Other
Having a different problem?
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Zendesk outage map
Displays regions where users have recently reported issues. Map markers are based on user-submitted reports.
View full map
Displays regions where users have recently reported issues. Map markers are based on user-submitted reports.
Zendesk outage map
Zendesk incidents history
Lists recent Zendesk incidents, including duration, acknowledgement status, and severity.
View more history
Lists recent Zendesk incidents, including duration, acknowledgement status, and severity.
| Incident Name | Duration | Started | Acknowledged | Severity |
|---|---|---|---|---|
|
Third-Party Apps Experiencing Errors and Timeouts
|
5m | Yes |
Down
|
|
|
Explore and Sell errors pods 28 and 29
|
50m | Yes |
Warn
|
|
|
Exchange Connector: No Retry on Outbound Emails
|
4h 25m | Yes |
Down
|
|
|
Zendesk Support is unaccessible.
|
15m | Yes |
Down
|
|
|
Small number of accounts lost access to AI Agents (Ultimate) during an Employee Service Suite update
|
30m | Yes |
Down
|
|
|
Unable to Access Zendesk
|
1h 10m | Yes |
Down
|
|
|
Customers in Pod 25 experiencing Chat Ticket creation delays in Agent Workspace
|
1h 10m | Yes |
Warn
|
|
|
Elevated errors loading Solve Widget
|
25m | Yes |
Down
|
|
|
Malformed AI Agent “ask for details” forms via social channels app such as WhatsApp.
|
4h 30m | Yes |
Warn
|
|
|
Zendesk portal and services unavailable.
|
15m | No |
Warn
|
|
|
Issue with Social Messaging Channels and Unable to access Analytics (Explore)
|
3h 10m | Yes |
Down
|
|
|
Messaging delivery issues across Social messaging channels
|
55m | Yes |
Down
|
|
|
Billing & Subscription change errors
|
1d 3h 5m | Yes |
Down
|
|
|
RBAC Access Denied Errors Affecting Knowledge Service
|
1h 50m | Yes |
Down
|
|
|
Latency Issues Affecting Views in Zendesk
|
1h 15m | Yes |
Down
|
|
|
Ticket creation and email delivery issues
|
1m | No |
Warn
|
|
|
Intermittent Inbound Email Delivery Failures
|
6h 30m | Yes |
Down
|
|
|
Customers in pod25 experienced a service outage for Chat
|
20m | Yes |
Down
|
|
|
Custom Objects returning 404 errors
|
13h 25m | Yes |
Warn
|
|
|
Custom Objects returning 404 errors
|
45m | Yes |
Warn
|
Third-Party Apps Experiencing Errors and Timeouts
Started
Duration
5m
Acknowledged
Yes
Severity
Down
Explore and Sell errors pods 28 and 29
Started
Duration
50m
Acknowledged
Yes
Severity
Warn
Exchange Connector: No Retry on Outbound Emails
Started
Duration
4h 25m
Acknowledged
Yes
Severity
Down
Zendesk Support is unaccessible.
Started
Duration
15m
Acknowledged
Yes
Severity
Down
Small number of accounts lost access to AI Agents (Ultimate) during an Employee Service Suite update
Started
Duration
30m
Acknowledged
Yes
Severity
Down
Unable to Access Zendesk
Started
Duration
1h 10m
Acknowledged
Yes
Severity
Down
Zendesk status history
Shows daily Zendesk status over recent days, including uptime, warnings, and outage events.
Shows daily Zendesk status over recent days, including uptime, warnings, and outage events.
July 24, 2026
Down for 1 Hour and 10 Minutes
Down for 1 Hour and 10 Minutes
August 04, 2026
Down for 30 Minutes
Down for 30 Minutes
August 05, 2026
Down for 15 Minutes
Down for 15 Minutes
August 07, 2026
Down for 4 Hours and 25 Minutes
Down for 4 Hours and 25 Minutes
August 13, 2026
Warning for 50 Minutes
Warning for 50 Minutes
August 19, 2026
Down for 4 Minutes
Down for 4 Minutes
July 01, 2026
Warning for 4 Hours and 30 Minutes
Warning for 4 Hours and 30 Minutes
July 09, 2026
Down for 24 Minutes
Down for 24 Minutes
July 16, 2026
Warning for 1 Hour and 9 Minutes
Warning for 1 Hour and 9 Minutes
July 24, 2026
Down for 1 Hour and 10 Minutes
Down for 1 Hour and 10 Minutes
August 04, 2026
Down for 30 Minutes
Down for 30 Minutes
August 05, 2026
Down for 15 Minutes
Down for 15 Minutes
August 07, 2026
Down for 4 Hours and 25 Minutes
Down for 4 Hours and 25 Minutes
August 13, 2026
Warning for 50 Minutes
Warning for 50 Minutes
August 19, 2026
Down for 4 Minutes
Down for 4 Minutes
30 days ago
60 days ago
98% uptime
98% uptime
Today
Up
Down
Warn
Maint
Zendesk status page accuracy
Learn more
Zendesk status page accuracy rating
This rating evaluates how quickly Zendesk acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users.
B – Good
| Rating grade | Average delay |
|---|---|
|
A
Excellent
|
< 15 min |
|
B
Good
|
15 - 30 min |
|
C
Fair
|
30 - 120 min |
|
D
Poor
|
2 - 4 hrs |
|
F
Failing
|
>= 4 hrs |
Zendesk components
Get notified about Zendesk outages
Stay updated with instant alerts for Zendesk outages by signing up now!
Looking for Downdetector Zendesk alerts?
| Features | StatusGator | Downdetector |
|---|---|---|
| Both official and crowdsourced updates for Zendesk outages. |
|
|
| More than 10,390 services monitored. |
|
|
| Proactive alerts on Zendesk status changes sent to your Slack, Microsoft Teams, and more. |
|
|
| Monitoring of both Zendesk and your own apps. |
|
|
| Granular monitoring of Zendesk components. |
|
|
Both official and crowdsourced updates for Zendesk outages.
StatusGator
Downdetector
More than 10,390 services monitored.
StatusGator
Downdetector
Proactive alerts on Zendesk status changes sent to your Slack, Microsoft Teams, and more.
StatusGator
Downdetector
Monitoring of both Zendesk and your own apps.
StatusGator
Downdetector
Granular monitoring of Zendesk components.
StatusGator
Downdetector
About our Zendesk status page integration
Zendesk (Customer service software for text, mobile, phone, email, chat, social) is a a CRM solution that StatusGator has been monitoring since January 2017. Over the past over 9 years, we have collected data on on more than 10,482 outages that affected Zendesk users. When Zendesk publishes downtime on their status page, they do so across 127 components and 14 groups using 3 different statuses: up, warn, and down which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is Zendesk down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Zendesk is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
More than 600 StatusGator users monitor Zendesk to get notified when it's down or has an outage. This makes it one of the most popular CRM services monitored on our platform. We've sent more than 195,500 notifications to our users about Zendesk incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
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Early Warning Signals
If we detect a potential Zendesk outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
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Down Notifications
If Zendesk is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
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Warning Notifications
Warn notifications are used when Zendesk is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
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Maintenance Notifications
Zendesk does not post separate notifications for planned maintenance work so we are unable to send notifications when maintenance windows begin. If you need Zendesk maintenance notifications, please email us.
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Status Messages
When Zendesk posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
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Status Details
When Zendesk has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
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Component Status Filtering
Because Zendesk has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.