| August 12, 2019 10:35 UTC |
WARN
|
about 2 hours
|
|
Webhooks down |
Update - We are continuing to look into the root cause of the webhook service issue. We have star... |
| July 10, 2019 22:44 UTC |
WARN
|
about 1 hour
|
|
Workspace subscriptions are unable to be updated or created |
Identified - We have identified an issue with our billing service provider that is preventing upd... |
| July 04, 2019 11:40 UTC |
DOWN
|
25 minutes
|
|
All Systems Operational |
|
| July 04, 2019 11:28 UTC |
WARN
|
13 minutes
|
|
Service Interruption |
Update - We are continuing to investigate this issue. Jul 4, 11:27 UTC |
| June 21, 2019 13:16 UTC |
WARN
|
8 minutes
|
|
Messenger Errors |
Investigating - We are currently investigating reports of Intercom Messenger being unable to load... |
| June 19, 2019 07:04 UTC |
MAINTENANCE
|
about 1 hour
|
|
Scheduled Database Maintenance - App Downtime |
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar... |
| June 13, 2019 18:42 UTC |
WARN
|
5 days
|
|
Inbound Email Attachment Issues |
Update - Here is an update on the current status of attachments in Intercom.At the moment, we con... |
| June 12, 2019 13:01 UTC |
MAINTENANCE
|
about 3 hours
|
|
Upstream Email Provider Maintenance |
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar... |
| June 10, 2019 10:56 UTC |
WARN
|
about 1 hour
|
|
API issue |
Monitoring - We have identified the cause of this issue to be a code change and have successfully... |
| June 09, 2019 09:38 UTC |
WARN
|
about 24 hours
|
|
Emails to GSuite and Gmail email addresses being flagged as "malicious" |
Investigating - We are investigating a reoccurrence of email delivery issues related to customer ... |
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