Intercom Status up

Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details

Notification Frequency

  • Averages less than 1 per day
  • There were 3 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

Monitoring since March 16, 2015

Recent Events

Start Time Type Length Message Details
July 19, 2018 03:43 UTC WARN about 2 hours Conversation Search Investigating - We are currently looking into an issue with searching conversations in the inbox ...
July 13, 2018 10:53 UTC WARN about 4 hours Inbound conversation processing Update - Processing of affected conversations continues to run successfully, we will continue to ...
June 26, 2018 12:02 UTC WARN about 4 hours Email Notification Loop Issue Update - We have fixed the root of the issue and prevented new loops from being created, however ...
June 14, 2018 14:37 UTC WARN 11 days Message Deliverability: IP Blacklisting Event Update - After continuing to focus on improving the quality of emails using Intercom, we can conf...
June 14, 2018 12:49 UTC DOWN 12 minutes Message Deliverability: Increased Error Rates Update - We are still seeing elevated error rates in delivering some email messages. We are worki...
June 12, 2018 14:38 UTC WARN about 1 hour App down for certain customers Investigating - We're looking into an issue where the app is down for a certain subset of our cus...
June 06, 2018 14:58 UTC WARN 5 minutes Conversation loading issues Identified - We're looking into reports of customers being unable to load conversations in the In...
June 04, 2018 15:28 UTC WARN 20 minutes Image sending issues Investigating - We're looking into reports of customers being unable to load images in the Inbox ...
May 25, 2018 15:18 UTC WARN about 2 hours Attachment loading issues Investigating - We're looking into reports of customers being unable to load attachments in the I...
May 24, 2018 10:57 UTC WARN 20 minutes Web App Degraded Performance Investigating - We are looking into reports of degraded performance and loading issues/high laten...