| October 15, 2019 00:45 UTC |
WARN
|
about 2 hours
|
|
Inbox search errors |
Update - We are still noticing errors being raised for many searches in the inbox and are continu... |
| August 27, 2019 20:22 UTC |
DOWN
|
27 minutes
|
|
Intercom webhooks are not sending |
Investigating - We are currently investigating an issue which is preventing webhook deliveries to... |
| August 21, 2019 13:47 UTC |
WARN
|
30 minutes
|
|
Inbox errors regarding replies not sending. |
Identified - We are currently investigating an issue in the Inbox product that caused customers t... |
| August 12, 2019 10:35 UTC |
WARN
|
about 2 hours
|
|
Webhooks down |
Update - We are continuing to look into the root cause of the webhook service issue. We have star... |
| July 10, 2019 22:44 UTC |
WARN
|
about 1 hour
|
|
Workspace subscriptions are unable to be updated or created |
Identified - We have identified an issue with our billing service provider that is preventing upd... |
| July 04, 2019 11:40 UTC |
DOWN
|
25 minutes
|
|
All Systems Operational |
|
| July 04, 2019 11:28 UTC |
WARN
|
13 minutes
|
|
Service Interruption |
Update - We are continuing to investigate this issue. Jul 4, 11:27 UTC |
| June 21, 2019 13:16 UTC |
WARN
|
8 minutes
|
|
Messenger Errors |
Investigating - We are currently investigating reports of Intercom Messenger being unable to load... |
| June 19, 2019 07:04 UTC |
MAINTENANCE
|
about 1 hour
|
|
Scheduled Database Maintenance - App Downtime |
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar... |
| June 13, 2019 18:42 UTC |
WARN
|
5 days
|
|
Inbound Email Attachment Issues |
Update - Here is an update on the current status of attachments in Intercom.At the moment, we con... |
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