| July 19, 2018 03:43 UTC |
WARN
|
about 2 hours
|
|
Conversation Search |
Investigating - We are currently looking into an issue with searching conversations in the inbox ... |
| July 13, 2018 10:53 UTC |
WARN
|
about 4 hours
|
|
Inbound conversation processing |
Update - Processing of affected conversations continues to run successfully, we will continue to ... |
| June 26, 2018 12:02 UTC |
WARN
|
about 4 hours
|
|
Email Notification Loop Issue |
Update - We have fixed the root of the issue and prevented new loops from being created, however ... |
| June 14, 2018 14:37 UTC |
WARN
|
11 days
|
|
Message Deliverability: IP Blacklisting Event |
Update - After continuing to focus on improving the quality of emails using Intercom, we can conf... |
| June 14, 2018 12:49 UTC |
DOWN
|
12 minutes
|
|
Message Deliverability: Increased Error Rates |
Update - We are still seeing elevated error rates in delivering some email messages. We are worki... |
| June 12, 2018 14:38 UTC |
WARN
|
about 1 hour
|
|
App down for certain customers |
Investigating - We're looking into an issue where the app is down for a certain subset of our cus... |
| June 06, 2018 14:58 UTC |
WARN
|
5 minutes
|
|
Conversation loading issues |
Identified - We're looking into reports of customers being unable to load conversations in the In... |
| June 04, 2018 15:28 UTC |
WARN
|
20 minutes
|
|
Image sending issues |
Investigating - We're looking into reports of customers being unable to load images in the Inbox ... |
| May 25, 2018 15:18 UTC |
WARN
|
about 2 hours
|
|
Attachment loading issues |
Investigating - We're looking into reports of customers being unable to load attachments in the I... |
| May 24, 2018 10:57 UTC |
WARN
|
20 minutes
|
|
Web App Degraded Performance |
Investigating - We are looking into reports of degraded performance and loading issues/high laten... |
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