| December 10, 2019 12:47 UTC |
DOWN
|
10 minutes
|
|
Web App Down |
Investigating - Our web app is currently down. We are working to resolve this. Dec 10, 12:45 UTC |
| November 12, 2019 21:47 UTC |
WARN
|
30 minutes
|
|
Intercom Services Unavailable |
Monitoring - Between 2019-11-12 2058 UTC and 2019-11-12 2110 UTC, customers may have experienced ... |
| November 12, 2019 15:24 UTC |
WARN
|
33 minutes
|
|
Web App Down |
Monitoring - We have identified the cause of the issue and shipped a fix. The Intercom app is bac... |
| October 18, 2019 21:06 UTC |
WARN
|
about 2 hours
|
|
Degraded performance for Intercom Application |
Update - We are continuing our investigation into the degraded performance for the Intercom appli... |
| October 15, 2019 00:45 UTC |
WARN
|
about 2 hours
|
|
Inbox search errors |
Update - We are still noticing errors being raised for many searches in the inbox and are continu... |
| August 27, 2019 20:22 UTC |
DOWN
|
27 minutes
|
|
Intercom webhooks are not sending |
Investigating - We are currently investigating an issue which is preventing webhook deliveries to... |
| August 21, 2019 13:47 UTC |
WARN
|
30 minutes
|
|
Inbox errors regarding replies not sending. |
Identified - We are currently investigating an issue in the Inbox product that caused customers t... |
| August 12, 2019 10:35 UTC |
WARN
|
about 2 hours
|
|
Webhooks down |
Update - We are continuing to look into the root cause of the webhook service issue. We have star... |
| July 10, 2019 22:44 UTC |
WARN
|
about 1 hour
|
|
Workspace subscriptions are unable to be updated or created |
Identified - We have identified an issue with our billing service provider that is preventing upd... |
| July 04, 2019 11:40 UTC |
DOWN
|
25 minutes
|
|
All Systems Operational |
|
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