Is Intercom down?
Current Intercom status is up

We checked the official Intercom Status Page 1 min. 37 sec. ago. Learn more

Stay informed of future downtime with dashboards and notifications

Recent Intercom Outages and Issues

Follow the recent outages and downtime for Intercom in the table below.

Start Time

Type

Length

Message

Details

January 24, 2022 21:52 UTC

WARN

about 1 hour

Issues loading the Inbox for WhatsApp Customers

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January 04, 2022 17:37 UTC

WARN

35 minutes

Messenger and Inbox degraded performance.

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December 22, 2021 12:42 UTC

WARN

about 2 hours

Increased latencies and error rates for the Intercom app

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December 07, 2021 17:22 UTC

WARN

about 6 hours

Web App and API Degraded Performance

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December 07, 2021 16:22 UTC

WARN

about 1 hour

Web App and API Degraded Performance

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2022-01-24 23:44:57 UTC UTC

STATUS

? minutes

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2022-01-24 23:44:57 UTC UTC

STATUS

? minutes

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2022-01-24 23:44:57 UTC UTC

STATUS

? minutes

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2022-01-24 23:44:57 UTC UTC

STATUS

? minutes

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2022-01-24 23:44:57 UTC UTC

STATUS

? minutes

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Sign Up for More Intercom History

StatusGator has almost 7 years of Intercom status history.

1 status change in the last 24 hours

Intercom status, last 24 hours:

12:00 AM
6:00 AM
12:00 PM
6:00 PM
12:00 AM
12:00 AM
12:00 PM
12:00 AM
  • Up: 23 hours

  • Warn: 55 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Status History

We've been monitoring Intercom since March 16, 2015.
Here's the history of service outages we've observed from the Intercom Status Page:

Instant enriched data from
1,470 status pages

Supported Features

We support the following features in our integration with the Intercom status page:

If Intercom is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Intercom is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Intercom posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Intercom enters a pre-planned maintenance window, keeping you up to date.

Since Intercom publishes a feed of praoctive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Intercom posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Intercom has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Intercom has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Intercom down today?

According to its status page Intercom is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Intercom is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Intercom is having issues?

There are two main options: You can check the Intercom status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Intercom status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Intercom status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Intercom customer support while checking everything on your side. You can also try Tweeting at them via @intercom on Twitter. Or visit their official status page or website:

Where do you get the official Intercom status?

We use the official Intercom status page. Here are links to their status page and other helpful links.

Intercom Down?

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