Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details

Notification Frequency

  • Averages less than 1 per day
  • There were 1 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

Monitoring since March 16, 2015

Recent Events

Start Time Type Length Message Details
August 12, 2019 10:35 UTC WARN about 2 hours Webhooks down Update - We are continuing to look into the root cause of the webhook service issue. We have star...
July 10, 2019 22:44 UTC WARN about 1 hour Workspace subscriptions are unable to be updated or created Identified - We have identified an issue with our billing service provider that is preventing upd...
July 04, 2019 11:40 UTC DOWN 25 minutes All Systems Operational
July 04, 2019 11:28 UTC WARN 13 minutes Service Interruption Update - We are continuing to investigate this issue. Jul 4, 11:27 UTC
June 21, 2019 13:16 UTC WARN 8 minutes Messenger Errors Investigating - We are currently investigating reports of Intercom Messenger being unable to load...
June 19, 2019 07:04 UTC MAINTENANCE about 1 hour Scheduled Database Maintenance - App Downtime In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
June 13, 2019 18:42 UTC WARN 5 days Inbound Email Attachment Issues Update - Here is an update on the current status of attachments in Intercom.At the moment, we con...
June 12, 2019 13:01 UTC MAINTENANCE about 3 hours Upstream Email Provider Maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
June 10, 2019 10:56 UTC WARN about 1 hour API issue Monitoring - We have identified the cause of this issue to be a code change and have successfully...
June 09, 2019 09:38 UTC WARN about 24 hours Emails to GSuite and Gmail email addresses being flagged as "malicious" Investigating - We are investigating a reoccurrence of email delivery issues related to customer ...