Is Intercom down?
Current Intercom status is UP

We checked the official Intercom Status Page 2 min. 6 sec. ago. Learn more
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Recent Intercom Outages and Issues

Follow the recent outages and downtime for Intercom in the table below.

Start Time

Type

Length

Message

Details

March 23, 2023 11:02 UTC

WARN

15 minutes

Increased error rates in the Intercom application

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Start Time

March 23, 2023 11:02 UTC

Type WARN
Affected Components

Intercom Web Application

Message

Increased error rates in the Intercom application

Details

Monitoring - A fix has been implemented and we are monitoring the results. Mar 23, 2023 - 11:00 UTC

March 22, 2023 16:22 UTC

WARN

20 minutes

Intercom Web App slow to respond

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Start Time

March 22, 2023 16:22 UTC

Type WARN
Affected Components

Intercom APIs

Intercom Mobile APIs

Intercom Web Application

Intercom Webhooks

Message

Intercom Web App slow to respond

Details

Investigating - We are investigating an issue with the Intercom App loading slowing for customers. Mar 22, 2023 - 16:17 UTC

March 22, 2023 15:27 UTC

WARN

20 minutes

Issues with "Lost Connection" errors in the Inbox

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Start Time

March 22, 2023 15:27 UTC

Type WARN
Affected Components

Intercom Web Application

Intercom Messenger - Mobile Messenger

Intercom Messenger - Web Messenger

Message

Issues with "Lost Connection" errors in the Inbox

Details

Investigating - We are currently investigating an issue where customers are receiving "Lost Connection" error messages in the Inbox. Real-time messages such as "User is typing" are also affected at this time. Mar 22, 2023 - 15:25 UTC

March 20, 2023 17:17 UTC

WARN

30 minutes

Help Center not working for customers

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Start Time

March 20, 2023 17:17 UTC

Type WARN
Affected Components

Intercom Web Application

Message

Help Center not working for customers

Details

Investigating - We are currently investigating reports of the Help Center product not loading correctly. Mar 20, 2023 - 17:16 UTC

March 20, 2023 13:18 UTC

WARN

38 minutes

Issues logging into app.intercom.com

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Start Time

March 20, 2023 13:18 UTC

Type WARN
Affected Components

Intercom Web Application

Message

Issues logging into app.intercom.com

Details

Investigating - We are currently investigating issue where customers are getting a "Retry Later" error when trying to login into https://app.intercom.com. Customers who are already logged in are not affected at this time. Customer using our EU and AUS Regional hosting are also unaffected. Mar 20, 2023 - 13:16 UTC

2023-03-28 12:44:21 UTC UTC

STATUS

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2023-03-28 12:44:21 UTC UTC

STATUS

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2023-03-28 12:44:21 UTC UTC

STATUS

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2023-03-28 12:44:21 UTC UTC

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2023-03-28 12:44:21 UTC UTC

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Sign Up for More Intercom History

StatusGator has about 8 years of Intercom status history.

Intercom Components and Services

View details of the current Intercom status below.

Name

Status

Details

Intercom Admin notifications

UP See more

Intercom APIs

UP See more

Intercom Chats and Posts

UP See more

Intercom Email

UP See more

Intercom Mobile APIs

UP See more

Intercom Mobile Messenger

UP See more

Intercom Mobile Messenger

UP See more

Intercom Mobile Push

UP See more

Intercom Web Application

UP See more

Intercom Webhooks

UP See more

Intercom Web Messenger

UP See more

Intercom Web Messenger

UP See more

No outages or status changes in the last 24 hours

Intercom status, last 24 hours:

1:00 PM
7:00 PM
1:00 AM
7:00 AM
1:00 PM
1:00 PM
1:00 AM
1:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Instant enriched data from
2,690 status pages

About Our Intercom Status Page Integration

Intercom is a CRM solution that StatusGator has been monitoring since March 2015. Over the past about 8 years, we have collected data on on more than 685 outages that affected Intercom users. When Intercom publishes downtime on their status page, they do so across 20 components and 4 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Intercom to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular crm services monitored on our platform. We've sent more than 12,100 notifications to our users about Intercom incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Intercom is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Intercom is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Intercom posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Intercom enters a pre-planned maintenance window, keeping you up to date.

Since Intercom publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Intercom posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Intercom has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Intercom has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Intercom down today?

According to its status page Intercom is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Intercom is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Intercom is having issues?

There are two main options: You can check the Intercom status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Intercom status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Intercom status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Intercom customer support while checking everything on your side. You can also try Tweeting at them via @intercom on Twitter. Or visit their official status page or website:

Where do you get the official Intercom status?

We use the official Intercom status page. Here are links to their status page and other helpful links.

Intercom Down?

Are you experiencing issues with Intercom? Sign up to receive notifications when Intercom publishes outages.

Intercom Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,690 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of Intercom?

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