| May 23, 2020 08:02 UTC |
MAINTENANCE
|
40 minutes
|
|
Scheduled Database Maintenance |
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar... |
| May 06, 2020 17:27 UTC |
WARN
|
about 1 hour
|
|
Intercom Services Unavailable |
Investigating - We're currently investigating issues with searching Help Centers, accessing Inbox... |
| April 24, 2020 15:17 UTC |
WARN
|
25 minutes
|
|
Web App is down |
Investigating - Our web app is currently down. We are working to resolve this. Apr 24, 15:14 UTC |
| March 31, 2020 19:37 UTC |
WARN
|
about 3 hours
|
|
Updates to user data is experiencing significant delays |
Identified - We have identified the issue leading to the delayed updates and we are processing th... |
| March 05, 2020 17:17 UTC |
WARN
|
about 2 hours
|
|
Teammate replies to conversations started from Facebook pages may not be sending |
Investigating - We are currently investigating an issue where teammate replies are not being sent... |
| February 28, 2020 15:42 UTC |
WARN
|
40 minutes
|
|
Inbox Automation Issue |
Investigating - We're currently looking into an issue that is affecting automation in the Inbox P... |
| February 03, 2020 10:32 UTC |
WARN
|
35 minutes
|
|
Help Center Down |
Identified - We have identified the source of the issue and have introduced mitigation. Customers... |
| January 23, 2020 06:17 UTC |
MAINTENANCE
|
about 1 hour
|
|
Scheduled Database Maintenance |
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar... |
| January 23, 2020 06:02 UTC |
MAINTENANCE
|
10 minutes
|
|
Scheduled Database Maintenance |
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar... |
| January 17, 2020 14:37 UTC |
DOWN
|
about 1 hour
|
|
Web App Down for Emergency Maintenance |
Update - We've identified the source of the issue and are currently working on a fix to resolve t... |
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