Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details
  • Component status filtering

Notification Frequency

  • Averages less than 1 per day
  • There were 0 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

Monitoring since March 16, 2015

Recent Events

Start Time Type Length Message Details
May 23, 2020 08:02 UTC MAINTENANCE 40 minutes Scheduled Database Maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
May 06, 2020 17:27 UTC WARN about 1 hour Intercom Services Unavailable Investigating - We're currently investigating issues with searching Help Centers, accessing Inbox...
April 24, 2020 15:17 UTC WARN 25 minutes Web App is down Investigating - Our web app is currently down. We are working to resolve this. Apr 24, 15:14 UTC
March 31, 2020 19:37 UTC WARN about 3 hours Updates to user data is experiencing significant delays Identified - We have identified the issue leading to the delayed updates and we are processing th...
March 05, 2020 17:17 UTC WARN about 2 hours Teammate replies to conversations started from Facebook pages may not be sending Investigating - We are currently investigating an issue where teammate replies are not being sent...
February 28, 2020 15:42 UTC WARN 40 minutes Inbox Automation Issue Investigating - We're currently looking into an issue that is affecting automation in the Inbox P...
February 03, 2020 10:32 UTC WARN 35 minutes Help Center Down Identified - We have identified the source of the issue and have introduced mitigation. Customers...
January 23, 2020 06:17 UTC MAINTENANCE about 1 hour Scheduled Database Maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
January 23, 2020 06:02 UTC MAINTENANCE 10 minutes Scheduled Database Maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
January 17, 2020 14:37 UTC DOWN about 1 hour Web App Down for Emergency Maintenance Update - We've identified the source of the issue and are currently working on a fix to resolve t...