Is Intercom Down?
Current Intercom Status: up

Subscribe to Intercom Status Updates

Intercom Down or not working? Never be taken by surprise again. StatusGator monitors the status pages of more than 1330 cloud services and sends you alerts you via email, Slack, SMS, and more.

Status History

We've been monitoring Intercom since March 16, 2015. Here's the history of service outages we've observed from the Intercom status page:

Recent Intercom Outages and Issues

Follow the recent outages and downtime for Intercom in the table below.

Sign Up for More Intercom History

StatusGator has over 6 years of Intercom status history.

Sign Up
Start Time Type Length Message Details
June 21, 2021 10:47 UTC WARN 5 minutes Errors with loading the Intercom app Monitoring - We have identified the issue and implemented a fix. We are now monitoring for full r...
June 21, 2021 10:42 UTC DOWN 5 minutes Errors with loading the Intercom app Investigating - We are currently investigating issues with loading the Intercom app. Jun 21, 10:3...
June 07, 2021 13:52 UTC WARN 30 minutes Issues using macros in the Inbox Investigating - We are seeing issues loading macros in the Inbox and are currently investigating ...
May 25, 2021 09:42 UTC WARN about 1 hour Errors with loading the Intercom app Investigating - We are currently investigating issues with loading the Intercom app. May 25, 09:3...
May 18, 2021 15:02 UTC WARN about 2 hours Predictive answers is currently offline Investigating - Our predictive answers feature is offline due to emergency maintenance. No other ...
2021-07-29 19:51:36 +0000 UTC UNKNOWN X minutes question, here, about, Information, downtime, will, the, in, and go of, here, details, will, displayed, sign, to, Details, in, each, see, information, you, more, in, downtime, so, be, about, sign, outage, and, and once
2021-07-29 19:51:36 +0000 UTC UNKNOWN X minutes will, the, here, about, downtime, Information, in, question, and go displayed, once, will, you, see, be, so, of, in, outage, sign, information, downtime, about, more, to, sign, and, Details, here, in, each, and details
2021-07-29 19:51:36 +0000 UTC UNKNOWN X minutes will, Information, question, downtime, in, go, about, the, and here details, more, of, see, in, each, you, and, be, outage, Details, in, once, here, so, displayed, sign, information, about, downtime, sign, will, and to
2021-07-29 19:51:36 +0000 UTC UNKNOWN X minutes Information, in, here, go, question, about, will, the, and downtime sign, sign, see, be, in, information, Details, displayed, and, of, to, here, you, so, will, downtime, once, each, in, more, outage, about, and details
2021-07-29 19:51:36 +0000 UTC UNKNOWN X minutes about, the, question, downtime, here, in, go, will, and Information so, and, downtime, Details, sign, outage, to, more, of, displayed, information, sign, be, you, once, in, see, here, each, details, in, will, and about

Supported Features

We support the following features in our integration with the Intercom status page:

  • Down Notifications

    If Intercom is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Intercom is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Intercom posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Intercom enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If Intercom publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When Intercom posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Intercom has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Intercom has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

Similar Services

Zendesk
Last checked 5 minutes ago 		UP
Freshdesk
Last checked 3 minutes ago 		UP
Infusionsoft by Keap
Last checked 4 minutes ago 		UP
Teamwork
Last checked 1 minute ago 		UP
Alchemer
Last checked 5 minutes ago 		UP
Kayako
Last checked less than a minute ago 		UP
Zoho
Last checked 5 minutes ago 		UP
SavvyCal
Last checked 3 minutes ago 		UP
Copper
Last checked less than a minute ago 		UP
Redtail
Last checked 3 minutes ago 		UP

FAQ

Is Intercom down today?

According to its status page Intercom is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Intercom is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Intercom is having issues?

There are two main options: You can check the Intercom status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Intercom status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Intercom status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Intercom customer support while checking everything on your side. You can also try Tweeting at them via @intercom on Twitter. Or visit their official status page or website:

Twitter Mentions