Is Intercom Down?
Current Intercom Status:
up
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Status History
We've been monitoring Intercom since March 16, 2015. Here's the history of service outages we've observed from the Intercom status page:
Recent Intercom Outages and Issues
Follow the recent outages and downtime for Intercom in the table below.
| Start Time | Type | Length |
|---|---|---|
| September 08, 2020 10:57 UTC | WARN | 25 minutes |
| September 03, 2020 09:32 UTC | MAINTENANCE | 20 minutes |
| September 01, 2020 15:42 UTC | WARN | about 1 hour |
| August 07, 2020 19:32 UTC | WARN | about 2 hours |
| July 23, 2020 21:52 UTC | WARN | about 2 hours |
| May 23, 2020 08:02 UTC | MAINTENANCE | 40 minutes |
| May 06, 2020 17:27 UTC | WARN | about 1 hour |
| April 24, 2020 15:17 UTC | WARN | 25 minutes |
| March 31, 2020 19:37 UTC | WARN | about 3 hours |
| March 05, 2020 17:17 UTC | WARN | about 2 hours |
Supported Features
We support the following features in our integration with the Intercom status page:
-
Down Notifications
If Intercom is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
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Warn Notifications
Warn notifications are used when Intercom is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
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Differentiates Maintenance Notices
Intercom posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Intercom enters a pre-planned maintenance window, keeping you up to date.
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Proactive Maintenance Monitoring
If Intercom publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.
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Status Overview
When Intercom posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
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Status Details
When Intercom has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
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Component Status Filtering
Because Intercom has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.
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FAQ
Is Intercom down today?
According to its status page Intercom is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.
How can I get notified when Intercom is not working or having outages?
StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!
How can I find out if Intercom is having issues?
There are two main options: You can check the Intercom status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.
Intercom status page says the service is up, but I'm having issues. What's wrong?
There may be several reasons for that:
- An outage that hasn't been communicated yet via the Intercom status page.
- Some local issues with a small group of accounts on the service side.
- Technical issues on your side, or problems with your software or ISP.
- A misconfiguration on your side.
We recommend contacting Intercom customer support while checking everything on your side. You can also try Tweeting at them via @intercom on Twitter. Or visit their official status page or website:
Intercom Down?
Are you experiencing issues with Intercom? Please share your issues below and let others know. Sign up above to receive notifications when Intercom published outages.