Is Paddle API down?
Current Paddle API status is UP

We checked the official Paddle API Status Page 4 min. 42 sec. ago. Learn more
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Recent Paddle API Outages and Issues

Follow the recent outages and downtime for Paddle API in the table below.

Start Time

Type

Length

Message

Details

July 19, 2024 09:05 UTC

WARN

less than a minute

Customers are experiencing an issue with some Paddle services in our sandbox environment

See more
Start Time

July 19, 2024 09:05 UTC

Type WARN
Affected Components

Sandbox - Classic - Paddle API

Sandbox - Classic - Checkout

Sandbox - Billing - Checkout

Sandbox - Billing - Paddle API

Message

Customers are experiencing an issue with some Paddle services in our sandbox environment

Details

Our engineers are currently investigating an issue impacting several Paddle services in our sandbox environment.
We will update the status of the service once our engineers have found the cause and restored our usual service.

July 19, 2024 09:05 UTC

WARN

about 2 hours

Customers are experiencing an issue with some Paddle services in our sandbox environment

See more
Start Time

July 19, 2024 09:05 UTC

Type WARN
Affected Components

Sandbox - Classic - Paddle API

Sandbox - Classic - Checkout

Sandbox - Billing - Checkout

Sandbox - Billing - Paddle API

Message

Customers are experiencing an issue with some Paddle services in our sandbox environment

Details

Our engineers are currently investigating an issue impacting several Paddle services in our sandbox environment.
We will update the status of the service once our engineers have found the cause and restored our usual service.

April 24, 2024 09:20 UTC

WARN

about 1 hour

Some customers are experiencing issues with our List Subscriptions API for Paddle Billing

See more
Start Time

April 24, 2024 09:20 UTC

Type WARN
Affected Components

Production - Billing - Paddle API

Message

Some customers are experiencing issues with our List Subscriptions API for Paddle Billing

Details

Good news - Our engineers implemented a fix and the List Subscriptions API is fully operational again.

The cause for this issue was a migration in our database, which impacted the time it took to fetch subscriptions from the database, which in turn impacted the List Subscriptions endpoint and caused timeouts.
The issue also impacted some pages in our dashboard, such as the Customer Overview page.

Please reach out to our Customer Support team via sellers@paddle.com should you have any questions or concerns.

April 24, 2024 08:55 UTC

WARN

less than a minute

Some customers are experiencing issues with our List Subscriptions API for Paddle Billing

See more
Start Time

April 24, 2024 08:55 UTC

Type WARN
Affected Components

Production - Billing - Paddle API

Production - Classic - Paddle API

Message

Some customers are experiencing issues with our List Subscriptions API for Paddle Billing

Details

Our engineers are currently investigating an issue with our List Subscriptions API for Paddle Billing in both our Sandbox and Production environments. Our engineers have already identified what is causing this and are working on a fix. We will update as soon as we know more.

April 24, 2024 08:55 UTC

WARN

25 minutes

Some customers are experiencing issues with our List Subscriptions API for Paddle Billing

See more
Start Time

April 24, 2024 08:55 UTC

Type WARN
Affected Components

Production - Billing - Paddle API

Production - Classic - Paddle API

Message

Some customers are experiencing issues with our List Subscriptions API for Paddle Billing

Details

Our engineers are currently investigating an issue with our List Subscriptions API for Paddle Billing in both our Sandbox and Production environments. Our engineers have already identified what is causing this and are working on a fix. We will update as soon as we know more.

2024-07-20 18:28:18 UTC UTC

STATUS

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2024-07-20 18:28:18 UTC UTC

STATUS

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2024-07-20 18:28:18 UTC UTC

STATUS

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2024-07-20 18:28:18 UTC UTC

STATUS

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2024-07-20 18:28:18 UTC UTC

STATUS

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Sign Up for More Paddle API History

StatusGator has over 3 years of Paddle API status history.

No outages or status changes in the last 24 hours

Paddle API status, last 24 hours:

7:00 PM
1:00 AM
7:00 AM
1:00 PM
7:00 PM
7:00 PM
7:00 AM
7:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Paddle API Outage and Status History

We've been monitoring Paddle API outages since November 26, 2020.
Here's the history of service outages we've observed from the Paddle API Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,970 status pages

About Our Paddle API Status Page Integration

Paddle API is a Payments solution that StatusGator has been monitoring since November 2020. Over the past over 3 years, we have collected data on on more than 242 outages that affected Paddle API users. When Paddle API publishes downtime on their status page, they do so across 32 components and 5 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Paddle API to get notified when it's down, is under maintenance, or has an outage. We've sent more than 200 notifications to our users about Paddle API incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Paddle API is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Paddle API is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Paddle API posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Paddle API enters a pre-planned maintenance window, keeping you up to date.

Paddle API does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Paddle API maintenance events into your unified calendar.

When Paddle API posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Paddle API has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Paddle API has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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No outages or status changes in the last 24 hours

Paddle API status, last 24 hours:

1:00 AM
7:00 AM
1:00 PM
7:00 PM
1:00 AM
1:00 AM
1:00 PM
1:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Paddle API Outage and Status History

We've been monitoring Paddle API outages since November 26, 2020.
Here's the history of service outages we've observed from the Paddle API Status Page:

  • Up

  • Warn

  • Down

  • Maintenance