Is Paddle down?
Current Paddle status is UP

We checked the official Paddle Status Page 6 min. 18 sec. ago. Learn more
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Recent Paddle Outages and Issues

Follow the recent outages and downtime for Paddle in the table below.

Start Time

Type

Length

Message

Details

February 03, 2023 18:25 UTC

WARN

30 minutes

Planned Engineering Work - minor disruption

See more
Start Time

February 03, 2023 18:25 UTC

Type WARN
Affected Components

Production - Checkout

Message

Planned Engineering Work - minor disruption

Details

Our Engineers will perform an update to a section of our database. While we don't expect that this will affect Paddle users or your customers, minor disruptions might occur while the work is being carried out.

Please let Support know should you have any queries. Thank you!

February 03, 2023 18:20 UTC

WARN

5 minutes

Planned Engineering Work - minor disruption

See more
Start Time

February 03, 2023 18:20 UTC

Type WARN
Affected Components

Production - License Delivery

Message

Planned Engineering Work - minor disruption

Details

Our Engineers will perform an update to a section of our database. While we don't expect that this will affect Paddle users or your customers, minor disruptions might occur while the work is being carried out.

Please let Support know should you have any queries. Thank you!

February 03, 2023 17:25 UTC

WARN

about 1 hour

Planned Engineering Work - minor disruption

See more
Start Time

February 03, 2023 17:25 UTC

Type WARN
Affected Components

Production - Outbound Email

Production - Checkout

Message

Planned Engineering Work - minor disruption

Details

Our Engineers will perform an update to a section of our database. While we don't expect that this will affect Paddle users or your customers, minor disruptions might occur while the work is being carried out.

Please let Support know should you have any queries. Thank you!

January 09, 2023 16:55 UTC

WARN

30 minutes

EU VAT validation issues

See more
Start Time

January 09, 2023 16:55 UTC

Type WARN
Affected Components

Production - Checkout

Message

EU VAT validation issues

Details

We are unfortunately experiencing connectivity issues with the service we use to validate EU VAT numbers, causing customers who enter their VAT information to receive an error. Sadly, there are no alternative services in existence for this purpose, so we need to wait for the service to come back online.

In the meantime, customers can purchase at full price and add their VAT details to their invoices instead, which will cause them to get the VAT refunded once the service comes back online. Alternatively, they can wait for the issue to be resolved.

Thank you for your patience.

December 30, 2022 21:10 UTC

WARN

1 day

We are currently investigating issues with processing card payments

See more
Start Time

December 30, 2022 21:10 UTC

Type WARN
Affected Components

Production - Checkout

Message

We are currently investigating issues with processing card payments

Details

We are continuing to investigate the issue with the processing of card payments, but wanted to give you an update on the experience for your customers. Some customers may be experiencing problems when trying to pay by card, if that's the case, the checkout is showing an error and the transaction doesn't go through.

We will update you as soon as we know more, please accept our apologies.

2023-02-06 07:11:42 UTC UTC

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2023-02-06 07:11:42 UTC UTC

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2023-02-06 07:11:42 UTC UTC

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2023-02-06 07:11:42 UTC UTC

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2023-02-06 07:11:42 UTC UTC

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Sign Up for More Paddle History

StatusGator has about 2 years of Paddle status history.

Paddle Components and Services

View details of the current Paddle status below.

Name

Status

Details

Paddle Affiliates

UP See more

Paddle API

UP See more

Paddle Buyer Support

UP See more

Paddle Checkout

UP See more

Paddle Developer Documentation

UP See more

Paddle License Delivery

UP See more

Paddle Order Processing

UP See more

Paddle Outbound Email

UP See more

Paddle Paddle.com

UP See more

Paddle SDK API (v2)

UP See more

Paddle SDK API (v3)

UP See more

Paddle Seller Dashboard

UP See more

Paddle Webhooks & Alerts

UP See more

No outages or status changes in the last 24 hours

Paddle status, last 24 hours:

8:00 AM
2:00 PM
8:00 PM
2:00 AM
8:00 AM
8:00 AM
8:00 PM
8:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Instant enriched data from
2,650 status pages

About Our Paddle Status Page Integration

Paddle is a Payments solution that StatusGator has been monitoring since November 2020. Over the past about 2 years, we have collected data on on more than 140 outages that affected Paddle users. When Paddle publishes downtime on their status page, they do so across 22 components and 2 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Paddle to get notified when it's down, is under maintenance, or has an outage. We've sent more than 200 notifications to our users about Paddle incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Paddle is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Paddle is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Paddle posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Paddle enters a pre-planned maintenance window, keeping you up to date.

Paddle does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Paddle maintenance events into your unified calendar.

When Paddle posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Paddle has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Paddle has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Paddle down today?

According to its status page Paddle is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Paddle is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Paddle is having issues?

There are two main options: You can check the Paddle status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Paddle status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Paddle status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Paddle customer support while checking everything on your side. You can also try Tweeting at them via @PaddleHQ on Twitter. Or visit their official status page or website:

Where do you get the official Paddle status?

We use the official Paddle status page. Here are links to their status page and other helpful links.

Paddle Down?

Are you experiencing issues with Paddle? Sign up to receive notifications when Paddle publishes outages.

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StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,650 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of Paddle?

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