Is Paddle Down?
Current Paddle Status: warn

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Status History

We've been monitoring Paddle since November 26, 2020. Here's the history of service outages we've observed from the Paddle status page:

Recent Paddle Outages and Issues

Follow the recent outages and downtime for Paddle in the table below.

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StatusGator has 5 months of Paddle status history.

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Start Time Type Length Message Details
April 10, 2021 09:16 UTC WARN ongoing Checkout recovery emails are not delivering to customers Our engineers are currently investigating an issue with our checkout recovery emails not deliveri...
April 07, 2021 16:45 UTC WARN 30 minutes Some customers may experience issues with completing payments Some of the customers may experience difficulties completing their payments due to an issue with ...
April 02, 2021 07:00 UTC WARN 1 day Problem Accepting Orders We were seeing a spike in failed payments and was able to link this to an issue with one of our p...
March 30, 2021 09:50 UTC WARN 3 days Dashboard performance issue Our Engineers have responded to a database incident which caused degraded performance on Dashboar...
March 29, 2021 11:37 UTC DOWN about 1 hour Buyers are experiencing a delay in receiving their orders We are currently investigating reported issues that buyers are not receiving their order delivery...
2021-04-12 13:53:59 +0000 UTC UNKNOWN X minutes will, Information, here, go, in, about, the, downtime, and question of, you, sign, each, about, Details, will, more, downtime, details, see, information, displayed, be, outage, once, in, sign, in, and, here, to, and so
2021-04-12 13:53:59 +0000 UTC UNKNOWN X minutes go, about, here, will, downtime, in, the, Information, and question more, of, information, see, outage, in, downtime, and, details, sign, once, so, you, here, in, about, each, to, displayed, be, Details, sign, and will
2021-04-12 13:53:59 +0000 UTC UNKNOWN X minutes downtime, here, about, question, go, Information, will, the, and in once, sign, details, see, in, displayed, so, downtime, more, sign, and, will, here, to, about, each, in, outage, you, Details, information, be, and of
2021-04-12 13:53:59 +0000 UTC UNKNOWN X minutes will, downtime, Information, go, question, the, about, in, and here and, once, more, sign, be, Details, sign, in, about, details, see, here, in, displayed, you, downtime, each, information, so, will, to, of, and outage
2021-04-12 13:53:59 +0000 UTC UNKNOWN X minutes go, Information, the, downtime, will, in, question, about, and here of, about, in, downtime, details, information, here, sign, to, in, be, more, see, once, outage, each, so, you, will, Details, sign, displayed, and and

Supported Features

We support the following features in our integration with the Paddle status page:

  • Down Notifications

    If Paddle is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Paddle is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Paddle posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Paddle enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring
  • Status Overview

    When Paddle posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Paddle has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Paddle has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Paddle down today?

According to its status page Paddle is currently warn. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Paddle is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Paddle is having issues?

There are two main options: You can check the Paddle status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Paddle status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Paddle status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Paddle customer support while checking everything on your side.