Is Paddle down?
Current Paddle status is UP

We checked the official Paddle Status Page 1 min. 12 sec. ago. Learn more
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Recent Paddle Outages and Issues

Follow the recent outages and downtime for Paddle in the table below.

Start Time

Type

Length

Message

Details

March 01, 2024 16:40 UTC

WARN

20 minutes

Degradated Webhook Delivery Performance

See more
Start Time

March 01, 2024 16:40 UTC

Type WARN
Affected Components

Production - Customer Support

Production - Billing - Webhooks & Alerts

Message

Degradated Webhook Delivery Performance

Details

Our engineers are currently investigating an issue with webhook deliveries. We will post more details of what's gone wrong, along with the steps we've taken to resolve the issue once our engineers have found the cause and restored our usual service.

March 01, 2024 16:31 UTC

WARN

9 minutes

Degradated Webhook Delivery Performance

See more
Start Time

March 01, 2024 16:31 UTC

Type WARN
Affected Components

Production - Customer Support

Message

Degradated Webhook Delivery Performance

Details

Our engineers are currently investigating an issue with webhook deliveries. We will post more details of what's gone wrong, along with the steps we've taken to resolve the issue once our engineers have found the cause and restored our usual service.

February 27, 2024 12:45 UTC

WARN

25 minutes

Some customers are experiencing issues with our Checkout

See more
Start Time

February 27, 2024 12:45 UTC

Type WARN
Affected Components

Production - Classic - Seller Dashboard

Production - Billing - Seller Dashboard

Sandbox - Classic - Seller Dashboard

Sandbox - Billing - Seller Dashboard

Message

Some customers are experiencing issues with our Checkout

Details

Our engineers have been able to restore full functionality for our Vendor dashboard in production.

We are still working on restoring full functionality for the sandbox dashboard.

We appreciate your patience during this incident.

February 27, 2024 10:35 UTC

WARN

about 2 hours

Some customers are experiencing issues with our Checkout

See more
Start Time

February 27, 2024 10:35 UTC

Type WARN
Affected Components

Production - Classic - Seller Dashboard

Production - Billing - Seller Dashboard

Message

Some customers are experiencing issues with our Checkout

Details

The checkout is operational. We are working on bringing full functionality back to the dashboard as well.

We appreciate your patience during this incident.

February 27, 2024 10:00 UTC

DOWN

25 minutes

Some customers are experiencing issues with our Checkout

See more
Start Time

February 27, 2024 10:00 UTC

Type DOWN
Affected Components

Production - Billing - Checkout

Production - Classic - Checkout

Message

Some customers are experiencing issues with our Checkout

Details

Our engineers are currently investigating an issue with our Checkout. We will post more details of what's gone wrong, along with the steps we've taken to resolve the issue once our engineers have found the cause and restored our usual service.

2024-03-02 02:43:22 UTC UTC

STATUS

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2024-03-02 02:43:22 UTC UTC

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2024-03-02 02:43:22 UTC UTC

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2024-03-02 02:43:22 UTC UTC

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2024-03-02 02:43:22 UTC UTC

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Sign Up for More Paddle History

StatusGator has over 3 years of Paddle status history.

Paddle Components and Services

View details of the current Paddle status below.

Name

Status

Details

Paddle API

UP See more

Paddle Buyer Support

UP See more

Paddle Checkout

UP See more

Paddle Customer Support

UP See more

Paddle Developer Documentation

UP See more

Paddle License Delivery

UP See more

Paddle Order Processing

UP See more

Paddle Outbound Email

UP See more

Paddle Paddle.com

UP See more

Paddle SDK API

UP See more

Paddle Seller Dashboard

UP See more

Paddle Webhooks & Alerts

UP See more

2 status changes in the last 24 hours

Paddle status, last 24 hours:

3:00 AM
9:00 AM
3:00 PM
9:00 PM
3:00 AM
3:00 AM
3:00 PM
3:00 AM
  • Up: 24 hours

  • Warn: 29 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Paddle Outage and Status History

We've been monitoring Paddle outages since November 26, 2020.
Here's the history of service outages we've observed from the Paddle Status Page:

Instant enriched data from
3,620 status pages

About Our Paddle Status Page Integration

Paddle is a Payments solution that StatusGator has been monitoring since November 2020. Over the past over 3 years, we have collected data on on more than 210 outages that affected Paddle users. When Paddle publishes downtime on their status page, they do so across 32 components and 5 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Paddle to get notified when it's down, is under maintenance, or has an outage. We've sent more than 200 notifications to our users about Paddle incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Paddle is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Paddle is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Paddle posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Paddle enters a pre-planned maintenance window, keeping you up to date.

Paddle does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Paddle maintenance events into your unified calendar.

When Paddle posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Paddle has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Paddle has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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