Is Paddle down?
Current Paddle status is WARN

We checked the official Paddle Status Page 1 min. 17 sec. ago. Learn more
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Recent Paddle Outages and Issues

Follow the recent outages and downtime for Paddle in the table below.

Start Time

Type

Length

Message

Details

March 28, 2024 13:10 UTC

WARN

ongoing

Some customers are experiencing issues with our Invoices (UI previews)

See more
Start Time

March 28, 2024 13:10 UTC

Type WARN
Affected Components

Production - Classic - Seller Dashboard

Production - Billing - Seller Dashboard

Message

Some customers are experiencing issues with our Invoices (UI previews)

Details

Good news - Our engineers implemented a fix and the invoice preview is fully operational again.

If you have any questions or concerns, please reach out to our Customer Support team via sellers@paddle.com.

March 28, 2024 13:05 UTC

WARN

5 minutes

Some customers are experiencing issues with our Invoices (UI previews)

See more
Start Time

March 28, 2024 13:05 UTC

Type WARN
Affected Components

Production - Classic - Seller Dashboard

Production - Billing - Seller Dashboard

Message

Some customers are experiencing issues with our Invoices (UI previews)

Details

We have identified the issue and our engineering team is working on deploying a fix. Currently invoice previews aren't loading.
We will update as soon as our dashboard is fully operational again.

March 28, 2024 12:50 UTC

WARN

15 minutes

Some customers are experiencing issues with our Invoices (UI previews)

See more
Start Time

March 28, 2024 12:50 UTC

Type WARN
Affected Components

Production - Customer Support

Message

Some customers are experiencing issues with our Invoices (UI previews)

Details

Our engineers are currently investigating an issue with loading Invoice previews (UI) for Paddle Billing and Classic. We will update the status of the service along with the steps we've taken to resolve the issue once our engineers have found the cause and restored our usual service.

March 22, 2024 10:10 UTC

WARN

5 minutes

Paddle Billing: Receipt emails are not being sent

See more
Start Time

March 22, 2024 10:10 UTC

Type WARN
Affected Components

Production - Billing - Outbound Email

Message

Paddle Billing: Receipt emails are not being sent

Details

Our engineers are currently investigating an issue with the receipt emails for Paddle Billing. These are currently not being sent.
Our checkout works as expected.

We will update as soon as we know more along with more details once our engineers have found the cause and restored our usual service.

March 07, 2024 18:45 UTC

WARN

34 minutes

Some customers are experiencing issues with our Outbound Emails

See more
Start Time

March 07, 2024 18:45 UTC

Type WARN
Affected Components

Production - Billing - Outbound Email

Sandbox - Billing - Outbound Email

Message

Some customers are experiencing issues with our Outbound Emails

Details

Our engineers are currently investigating an issue with Sending emails for Paddle Billing in our Sandbox environment. The impact of this issue is still being looked into and we will update as soon as we know more along with more details once our engineers have found the cause and restored our usual service.

2024-03-28 18:37:02 UTC UTC

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2024-03-28 18:37:02 UTC UTC

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2024-03-28 18:37:02 UTC UTC

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2024-03-28 18:37:02 UTC UTC

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2024-03-28 18:37:02 UTC UTC

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Sign Up for More Paddle History

StatusGator has over 3 years of Paddle status history.

Paddle Components and Services

View details of the current Paddle status below.

Name

Status

Details

Paddle API

UP See more

Paddle Buyer Support

UP See more

Paddle Checkout

UP See more

Paddle Customer Support

WARN See more

Paddle Developer Documentation

UP See more

Paddle License Delivery

UP See more

Paddle Order Processing

UP See more

Paddle Outbound Email

UP See more

Paddle Paddle.com

UP See more

Paddle SDK API

UP See more

Paddle Seller Dashboard

UP See more

Paddle Webhooks & Alerts

UP See more

3 status changes in the last 24 hours

Paddle status, last 24 hours:

7:00 PM
1:00 AM
7:00 AM
1:00 PM
7:00 PM
7:00 PM
7:00 AM
7:00 PM
  • Up: 18 hours

  • Warn: 6 hours

  • Down: 0 minutes

  • Maintenance: 0 minutes

Paddle Outage and Status History

We've been monitoring Paddle outages since November 26, 2020.
Here's the history of service outages we've observed from the Paddle Status Page:

Instant enriched data from
3,570 status pages

About Our Paddle Status Page Integration

Paddle is a Payments solution that StatusGator has been monitoring since November 2020. Over the past over 3 years, we have collected data on on more than 215 outages that affected Paddle users. When Paddle publishes downtime on their status page, they do so across 32 components and 5 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Paddle to get notified when it's down, is under maintenance, or has an outage. We've sent more than 200 notifications to our users about Paddle incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Paddle is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Paddle is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Paddle posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Paddle enters a pre-planned maintenance window, keeping you up to date.

Paddle does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Paddle maintenance events into your unified calendar.

When Paddle posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Paddle has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Paddle has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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