Is Paddle down?
Current Paddle status is UP

We checked the official Paddle Status Page 2 min. 54 sec. ago. Learn more
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Recent Paddle Outages and Issues

Follow the recent outages and downtime for Paddle in the table below.

Start Time

Type

Length

Message

Details

July 19, 2024 13:05 UTC

WARN

6 minutes

Some Paddle Billing customers are experiencing delays in payment processing

See more
Start Time

July 19, 2024 13:05 UTC

Type WARN
Affected Components

Production - Billing - Order Processing

Message

Some Paddle Billing customers are experiencing delays in payment processing

Details

Our engineers are currently investigating an issue with order processing for Paddle Billing, which started at 13:15 BST. The impact is being looked into and we will update as soon as we know more, along with the steps we've taken to resolve the issue once our engineers have found the cause and restored our usual service.

If you have any questions or concerns, please contact our Customer Support team at sellers@paddle.com.

July 19, 2024 09:05 UTC

WARN

about 2 hours

Customers are experiencing an issue with some Paddle services in our sandbox environment

See more
Start Time

July 19, 2024 09:05 UTC

Type WARN
Affected Components

Sandbox - Classic - Paddle API

Sandbox - Classic - Checkout

Sandbox - Billing - Checkout

Sandbox - Billing - Paddle API

Message

Customers are experiencing an issue with some Paddle services in our sandbox environment

Details

Our engineers are currently investigating an issue impacting several Paddle services in our sandbox environment.
We will update the status of the service once our engineers have found the cause and restored our usual service.

July 17, 2024 11:35 UTC

WARN

10 minutes

Some customers are experiencing issues with webhooks for Paddle Billing

See more
Start Time

July 17, 2024 11:35 UTC

Type WARN
Affected Components

Production - Billing - Webhooks & Alerts

Message

Some customers are experiencing issues with webhooks for Paddle Billing

Details

Our engineers are currently investigating an issue with webhooks for Paddle Billing. Payments are still being processed, but webhooks are not being sent. We will update the status of the service once our engineers have found the cause and restored our usual service.

June 27, 2024 16:30 UTC

WARN

25 minutes

"Retrieving list of countries" error when creating a new invoicing customer

See more
Start Time

June 27, 2024 16:30 UTC

Type WARN
Affected Components

Production - Classic - Seller Dashboard

Sandbox - Classic - Seller Dashboard

Message

"Retrieving list of countries" error when creating a new invoicing customer

Details

Some vendors receive an "Error retrieving the list of countries" message when attempting to create an invoice customer. We will update here once we learn more about the problem.

June 11, 2024 15:30 UTC

WARN

20 minutes

Some customers are experiencing issues with our checkouts in Sandbox for Paddle Classic

See more
Start Time

June 11, 2024 15:30 UTC

Type WARN
Affected Components

Sandbox - Classic - Checkout

Message

Some customers are experiencing issues with our checkouts in Sandbox for Paddle Classic

Details

Our engineers are currently investigating an issue with checkouts in sandbox for Paddle Classic. Checkouts in sandbox are currently not being processed.
The impact is being looked into and we will update as soon as we know more.

2024-07-19 16:04:38 UTC UTC

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2024-07-19 16:04:38 UTC UTC

STATUS

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2024-07-19 16:04:38 UTC UTC

STATUS

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2024-07-19 16:04:38 UTC UTC

STATUS

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2024-07-19 16:04:38 UTC UTC

STATUS

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Sign Up for More Paddle History

StatusGator has over 3 years of Paddle status history.

Paddle Components and Services

View details of the current Paddle status below.

Name

Status

Details

Paddle API

UP See more

Paddle Buyer Support

UP See more

Paddle Checkout

UP See more

Paddle Customer Support

UP See more

Paddle Developer Documentation

UP See more

Paddle License Delivery

UP See more

Paddle Order Processing

UP See more

Paddle Outbound Email

UP See more

Paddle Paddle.com

UP See more

Paddle SDK API

UP See more

Paddle Seller Dashboard

UP See more

Paddle Webhooks & Alerts

UP See more

2 status changes in the last 24 hours

Paddle status, last 24 hours:

5:00 PM
11:00 PM
5:00 AM
11:00 AM
5:00 PM
5:00 PM
5:00 AM
5:00 PM
  • Up: 22 hours

  • Warn: 2 hours

  • Down: 0 minutes

  • Maintenance: 0 minutes

Paddle Outage and Status History

We've been monitoring Paddle outages since November 26, 2020.
Here's the history of service outages we've observed from the Paddle Status Page:

Instant enriched data from
3,970 status pages

About Our Paddle Status Page Integration

Paddle is a Payments solution that StatusGator has been monitoring since November 2020. Over the past over 3 years, we have collected data on on more than 242 outages that affected Paddle users. When Paddle publishes downtime on their status page, they do so across 32 components and 5 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Paddle to get notified when it's down, is under maintenance, or has an outage. We've sent more than 200 notifications to our users about Paddle incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Paddle is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Paddle is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Paddle posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Paddle enters a pre-planned maintenance window, keeping you up to date.

Paddle does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Paddle maintenance events into your unified calendar.

When Paddle posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Paddle has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Paddle has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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No outages or status changes in the last 24 hours

Paddle status, last 24 hours:

1:00 AM
7:00 AM
1:00 PM
7:00 PM
1:00 AM
1:00 AM
1:00 PM
1:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Paddle Outage and Status History

We've been monitoring Paddle outages since November 26, 2020.
Here's the history of service outages we've observed from the Paddle Status Page: