Is Natterbox Service Cloud Voice down?
Current Natterbox Service Cloud Voice status is UP

We checked the official Natterbox Service Cloud Voice Status Page 1 min. 26 sec. ago. Learn more
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Recent Natterbox Service Cloud Voice Outages and Issues

Follow the recent outages and downtime for Natterbox Service Cloud Voice in the table below.

Start Time

Type

Length

Message

Details

June 17, 2024 00:53 UTC

WARN

about 10 hours

Service Cloud Voice issue

See more
Start Time

June 17, 2024 00:53 UTC

Type WARN
Affected Components

APAC - Natterbox Service Cloud Voice

Message

Service Cloud Voice issue

Details

We're investigating an issue with Natterbox Service Cloud Voice that is currently affecting the APAC region. Other regions may also be affected. Further updates will be provided when they become available.

March 21, 2024 20:14 UTC

DOWN

less than a minute

Call Connectivity Issues

See more
Start Time

March 21, 2024 20:14 UTC

Type DOWN
Affected Components

North America - Telephony Network

Android App - Natterbox Freedom Mobile

iOS App - Natterbox Freedom Mobile

EMEA - Telephony Network

EMEA - Natterbox Service Cloud Voice

North America - Natterbox Service Cloud Voice

EMEA - Natterbox Freedom Web

North America - Natterbox Freedom Web

Message

Call Connectivity Issues

Details

We have received a small subset of reports from customers reporting that some users are having call connectivity issues with their Webphones while using Chromium-based browsers.

Through our thorough investigation, we have identified that the root cause of this issue is indeed isolated at the browser level.

As a result of our diligent efforts, we have identified the steps required to mitigate this issue which have been comprehensively outlined in the following article: docs.natterbox.com/docs/webphone-launch-issues-in-chrome-on-windows

If you've followed the instructions from the article and disabled the "Third-party Storage Partitioning" flag in Chrome but are still encountering problems, please contact our Support team for further assistance.

March 21, 2024 20:14 UTC

DOWN

3 months

Call Connectivity Issues

See more
Start Time

March 21, 2024 20:14 UTC

Type DOWN
Affected Components

North America - Telephony Network

Android App - Natterbox Freedom Mobile

iOS App - Natterbox Freedom Mobile

EMEA - Telephony Network

EMEA - Natterbox Service Cloud Voice

North America - Natterbox Service Cloud Voice

EMEA - Natterbox Freedom Web

North America - Natterbox Freedom Web

Message

Call Connectivity Issues

Details

We have received a small subset of reports from customers reporting that some users are having call connectivity issues with their Webphones while using Chromium-based browsers.

Through our thorough investigation, we have identified that the root cause of this issue is indeed isolated at the browser level.

As a result of our diligent efforts, we have identified the steps required to mitigate this issue which have been comprehensively outlined in the following article: docs.natterbox.com/docs/webphone-launch-issues-in-chrome-on-windows

If you've followed the instructions from the article and disabled the "Third-party Storage Partitioning" flag in Chrome but are still encountering problems, please contact our Support team for further assistance.

March 21, 2024 16:53 UTC

DOWN

less than a minute

Call Connectivity Issues

See more
Start Time

March 21, 2024 16:53 UTC

Type DOWN
Affected Components

Android App - Natterbox Freedom Mobile

iOS App - Natterbox Freedom Mobile

EMEA - Telephony Network

North America - Telephony Network

EMEA - Natterbox Service Cloud Voice

North America - Natterbox Service Cloud Voice

EMEA - Natterbox Freedom Web

North America - Natterbox Freedom Web

Message

Call Connectivity Issues

Details

We are aware of Call Connectivity Issues impacting both inbound and outbound calls. Our technical team is actively working to restore full call connectivity as soon as possible.

We will update our status page with further details as our investigation progresses.

March 21, 2024 16:53 UTC

DOWN

about 3 hours

Call Connectivity Issues

See more
Start Time

March 21, 2024 16:53 UTC

Type DOWN
Affected Components

Android App - Natterbox Freedom Mobile

iOS App - Natterbox Freedom Mobile

EMEA - Telephony Network

North America - Telephony Network

EMEA - Natterbox Service Cloud Voice

North America - Natterbox Service Cloud Voice

EMEA - Natterbox Freedom Web

North America - Natterbox Freedom Web

Message

Call Connectivity Issues

Details

We are aware of Call Connectivity Issues impacting both inbound and outbound calls. Our technical team is actively working to restore full call connectivity as soon as possible.

We will update our status page with further details as our investigation progresses.

2024-06-18 09:21:29 UTC UTC

STATUS

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2024-06-18 09:21:29 UTC UTC

STATUS

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2024-06-18 09:21:29 UTC UTC

STATUS

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2024-06-18 09:21:29 UTC UTC

STATUS

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2024-06-18 09:21:29 UTC UTC

STATUS

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Sign Up for More Natterbox Service Cloud Voice History

StatusGator has almost 2 years of Natterbox Service Cloud Voice status history.

No outages or status changes in the last 24 hours

Natterbox Service Cloud Voice status, last 24 hours:

10:00 AM
4:00 PM
10:00 PM
4:00 AM
10:00 AM
10:00 AM
10:00 PM
10:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Natterbox Service Cloud Voice Outage and Status History

We've been monitoring Natterbox Service Cloud Voice outages since September 15, 2022.
Here's the history of service outages we've observed from the Natterbox Service Cloud Voice Status Page:

May 2024

April 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,950 status pages

About Our Natterbox Service Cloud Voice Status Page Integration

Natterbox Service Cloud Voice is a Telephony and Telecom solution that StatusGator has been monitoring since September 2022. Over the past almost 2 years, we have collected data on on more than 81 outages that affected Natterbox Service Cloud Voice users. When Natterbox Service Cloud Voice publishes downtime on their status page, they do so across 37 components and 19 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Natterbox Service Cloud Voice to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Natterbox Service Cloud Voice incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Natterbox Service Cloud Voice is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Natterbox Service Cloud Voice is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Natterbox Service Cloud Voice posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Natterbox Service Cloud Voice enters a pre-planned maintenance window, keeping you up to date.

Natterbox Service Cloud Voice does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Natterbox Service Cloud Voice maintenance events into your unified calendar.

When Natterbox Service Cloud Voice posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Natterbox Service Cloud Voice has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Natterbox Service Cloud Voice has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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