Is Natterbox down?
Current Natterbox status is DOWN

We have received a small subset of reports from customers reporting that some users are having call connectivity issues with their Webphones while using Chromium-based browsers.

Through our thorough investigation, we have identified that the root cause of this issue is indeed isolated at the browser level.

As a result of our diligent efforts, we have identified the steps required to mitigate this issue which have been comprehensively outlined in the following article: docs.natterbox.com/docs/webphone-launch-issues-in-chrome-on-windows

If you've followed the instructions from the article and disabled the "Third-party Storage Partitioning" flag in Chrome but are still encountering problems, please contact our Support team for further assistance.

We are aware of Call Connectivity Issues impacting both inbound and outbound calls. Our technical team is actively working to restore full call connectivity as soon as possible.

We will update our status page with further details as our investigation progresses.

We have received a small subset of reports from customers reporting that some users are having call connectivity issues with their Webphones while using Chromium-based browsers.

Through our thorough investigation, we have identified that the root cause of this issue is indeed isolated at the browser level.

As a result of our diligent efforts, we have identified the steps required to mitigate this issue which have been comprehensively outlined in the following article: docs.natterbox.com/docs/webphone-launch-issues-in-chrome-on-windows

If you've followed the instructions from the article and disabled the "Third-party Storage Partitioning" flag in Chrome but are still encountering problems, please contact our Support team for further assistance.

We are aware of a service feature disruption within Salesforce that may prevent end users from accessing certain aspects of the service. This disruption affects Omni Integration and Service Cloud Voice functionalities.

Customers can track the progress on Salesforce directly here: https://status.salesforce.com/current.

We will also continue to provide updates on our status page should more information become available.

We have received a small subset of reports from customers reporting that some users are having call connectivity issues with their Webphones while using Chromium-based browsers.

Through our thorough investigation, we have identified that the root cause of this issue is indeed isolated at the browser level.

As a result of our diligent efforts, we have identified the steps required to mitigate this issue which have been comprehensively outlined in the following article: docs.natterbox.com/docs/webphone-launch-issues-in-chrome-on-windows

If you've followed the instructions from the article and disabled the "Third-party Storage Partitioning" flag in Chrome but are still encountering problems, please contact our Support team for further assistance.