Is ShareFile Down?
Current ShareFile Status: up

Status History

We've been monitoring ShareFile since September 11, 2016. Here's the history of service outages we've observed from the ShareFile status page:

Recent ShareFile Outages and Issues

Follow the recent outages and downtime for ShareFile in the table below.

Sign Up for More ShareFile History

StatusGator has over 4 years of ShareFile status history.

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Start Time Type Length Message Details
April 06, 2021 11:01 UTC MAINTENANCE about 2 hours Content Collaboration (ShareFile) Firewall Change Notification In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
March 25, 2021 10:41 UTC WARN about 6 hours Citrix Content Collaboration (ShareFile) EU customers experiencing issues Investigating - Impact: Citrix Content Collaboration (ShareFile) service is currently experiencin...
March 12, 2021 19:31 UTC WARN about 3 hours Citrix Content Collaboration (ShareFile) encountering delays with E-mail notifications. Update - Impact:Citrix Content Collaboration service is currently experiencing issues that would ...
March 06, 2021 01:36 UTC DOWN 10 minutes Citrix Content Collaboration (ShareFile) EU customers experiencing authentication issues. Monitoring - A fix has been implemented and we are monitoring the results. Mar 5, 20:33 EST
March 01, 2021 20:51 UTC WARN about 1 hour Citrix ShareFile customers experiencing may be experiencing issues. Investigating - Impact:Citrix Content Collaboration service is currently experiencing issues that...
2021-04-12 16:38:32 +0000 UTC UNKNOWN X minutes will, Information, here, in, downtime, go, the, question, and about sign, each, once, outage, you, details, about, in, displayed, downtime, of, Details, see, information, more, sign, in, here, will, be, so, and, and to
2021-04-12 16:38:32 +0000 UTC UNKNOWN X minutes question, about, will, downtime, here, in, go, the, and Information in, Details, downtime, you, of, outage, be, once, sign, information, displayed, here, and, see, each, more, in, so, will, sign, details, to, and about
2021-04-12 16:38:32 +0000 UTC UNKNOWN X minutes will, Information, here, go, question, the, about, downtime, and in in, each, downtime, and, sign, you, of, about, so, more, here, Details, sign, details, to, information, be, displayed, in, see, once, outage, and will
2021-04-12 16:38:32 +0000 UTC UNKNOWN X minutes Information, about, question, will, the, here, go, downtime, and in outage, Details, will, so, sign, sign, details, you, about, be, here, and, to, each, in, information, see, downtime, in, of, displayed, once, and more
2021-04-12 16:38:32 +0000 UTC UNKNOWN X minutes will, downtime, in, the, Information, question, go, about, and here so, will, about, sign, in, details, sign, Details, downtime, and, information, once, to, displayed, more, of, you, be, in, see, outage, each, and here

Supported Features

We support the following features in our integration with the ShareFile status page:

  • Down Notifications

    If ShareFile is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when ShareFile is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    ShareFile posts separate notifications for planned maintenance work. StatusGator will notify subscribers when ShareFile enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If ShareFile publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When ShareFile posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When ShareFile has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because ShareFile has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is ShareFile down today?

According to its status page ShareFile is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when ShareFile is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if ShareFile is having issues?

There are two main options: You can check the ShareFile status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

ShareFile status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the ShareFile status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting ShareFile customer support while checking everything on your side. You can also try Tweeting at them via @sharefile on Twitter. Or visit their official status page or website:

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