ShareFile Status up

Supported Features

  • Warn notifications
  • Down notifications
  • Status messages
  • Detailed status updates

Notification Frequency

  • Averages less than 1 per week
  • There were 1 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

Monitoring since September 11, 2016

Recent Events

Start Time Type Length Message Details
December 08, 2017 15:48 UTC WARN about 2 hours ShareFile FTP latency Reported Investigating - We have received customer reports for FTP latency and intermittent connection iss...
October 23, 2017 15:02 UTC WARN 20 minutes Users receiving '404' error upon login to web application Investigating - We have received numerous reports of ShareFile users receiving a '404' error when...
September 13, 2017 22:18 UTC WARN about 2 hours Download Prep Errors Investigating - We are aware of an issue in a portion of our network which is causing an error wh...
September 09, 2017 18:37 UTC WARN 10 minutes Upload failures and/or latency Investigating - We are aware of a current issue with upload activity, both failed attempts and si...
August 31, 2017 19:08 UTC WARN about 1 hour Partially Degraded Service
July 07, 2017 19:26 UTC WARN 3 days Partially Degraded Service
April 05, 2017 14:03 UTC WARN about 1 hour Partially Degraded Service
March 16, 2017 20:57 UTC WARN 26 minutes Login failing from sharefile.com Identified - Our engineering and ops teams have made progress in identifying and correcting the n...
February 28, 2017 19:28 UTC DOWN about 3 hours ShareFile Pages Slow to Load/Not showing data Monitoring - We're beginning to see improvements on some of our services as AWS begins to mitigat...
February 28, 2017 17:57 UTC WARN about 2 hours ShareFile Pages Slow to Load Update - At this point we believe that the latency issues being seen are related to the problems ...