ShareFile Status up

Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details

Notification Frequency

  • Averages less than 1 per week
  • There were 3 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

Monitoring since September 11, 2016

Recent Events

Start Time Type Length Message Details
July 12, 2018 17:32 UTC WARN 15 minutes Data Download Issues for Some Customers Investigating - Our team is aware of some customers experiencing problems downloading their data....
June 19, 2018 21:37 UTC WARN about 2 hours Intermittent upload/download failure in the EU Update - We are continuing to investigate this issue. Jun 19, 17:37 EDT
June 19, 2018 20:02 UTC WARN 39 minutes Intermittent upload/download failure in the EU Investigating - We have become aware of a major issue with one of our third-party providers that ...
April 12, 2018 14:03 UTC WARN about 1 hour Some Accounts Unable to Load the Login Page for ShareFile Investigating - We have received reports of some accounts being unable to load the login page or ...
March 13, 2018 16:27 UTC WARN about 1 hour Latency when attempting to reach the ShareFile Web Application Investigating - We have receive numerous customer reports of latency when attempting to reach the...
March 02, 2018 21:13 UTC WARN about 4 hours Intermittent Connectivity Issue Identified - ShareFile Operations and Engineering have become aware of multiple ISP's reporting i...
February 22, 2018 13:58 UTC WARN about 5 hours ShareFile Mobile App for Android v6.7 Application Crash Investigating - This morning we began to receive reports of crashes occurring with latest build o...
February 13, 2018 15:12 UTC WARN about 1 hour Intermittent file preview errors in EU Investigating - We have received several reports of intermittent file preview errors from EU cust...
December 08, 2017 15:48 UTC WARN about 2 hours ShareFile FTP latency Reported Investigating - We have received customer reports for FTP latency and intermittent connection iss...
October 23, 2017 15:02 UTC WARN 20 minutes Users receiving '404' error upon login to web application Investigating - We have received numerous reports of ShareFile users receiving a '404' error when...