Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details
  • Component status filtering

Notification Frequency

  • Averages less than 1 per week
  • There were 2 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

Monitoring since September 11, 2016

Recent Events

Start Time Type Length Message Details
November 11, 2019 16:10 UTC WARN about 2 hours Citrix Files Latency Investigating - We have received reports of latency on Citrix Files applications. Users may be ex...
November 04, 2019 18:50 UTC WARN about 1 hour Intermittent ShareFile Authentication Errors Monitoring - We are monitoring an issue with authentication errors impacting a subset of users lo...
October 17, 2019 12:03 UTC MAINTENANCE about 1 hour Scheduled Maintenance - October 17, 2019: 8:00am EDT - October 17, 2019: 9:00am EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
September 28, 2019 02:02 UTC MAINTENANCE 1 day Scheduled Maintenance - September 27, 2019: 10:00pm EDT - September 28, 2019: 3:00am EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
September 25, 2019 07:20 UTC WARN about 2 hours Citrix Sharefile not accessible Update - While we continue to investigate the issue, it is currently impacting only US Regions(al...
September 13, 2019 16:01 UTC WARN about 1 hour Citrix ShareFile Latency Investigating - We have been made aware of issues ongoing for certain users of the Citrix Files a...
August 22, 2019 20:34 UTC WARN 15 minutes Intermittent Connection Issues Across Various ShareFile Clients Investigating - We are currently investigating reports of intermittent connection issues with Sha...
August 03, 2019 02:03 UTC MAINTENANCE 1 day Scheduled Maintenance - August 2, 2019: 10:00pm EDT (GTM-4) - August 4, 2019: 3:00am EDT(GTM-4) In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
July 22, 2019 20:26 UTC WARN 20 minutes ShareFile Authentication Issues Investigating - We have been made aware of authentication issues for users of the Citrix Files ap...
July 14, 2019 19:16 UTC MAINTENANCE 3 minutes Scheduled Maintenance – July 12, 2019; 10:00pm EDT(GMT-4) – July 14th, 2019; 3:00pm EDT(GMT-4) In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...