Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details

Notification Frequency

  • Averages less than 1 per week
  • There were 4 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

Monitoring since September 11, 2016

Recent Events

Start Time Type Length Message Details
November 15, 2018 22:27 UTC WARN 35 minutes ShareFile Download/Upload Latency Update - We are continuing to investigate this issue. Nov 15, 17:33 EST
October 30, 2018 13:33 UTC WARN about 3 hours Bandwidth errors - ShareFile Services Investigating - We are currently experiencing bandwidth limitation errors resulting while sending...
October 25, 2018 15:48 UTC WARN about 2 hours Latency with ShareFile Services Monitoring - At this time, we have determined that the latency has been addressed and that the Ci...
October 22, 2018 14:03 UTC WARN 24 minutes Latency with ShareFile Service Monitoring - At this time, we have determined that the latency has been addressed and that the Ci...
October 09, 2018 16:02 UTC WARN about 2 hours Latency with ShareFile Service Identified - We have identified the issue and are working diligently to resolve. We will provide ...
October 04, 2018 20:28 UTC DOWN 41 minutes ShareFile Unavailable Identified - Our engineering team has identified the cause of the issue and working to resolve as...
September 17, 2018 16:32 UTC WARN about 5 hours ShareFile latency and document preview failures Update - At this time, we're still investigating latency issues within ShareFile and related Shar...
August 08, 2018 16:32 UTC WARN 15 minutes ShareFile Folders Not Loading Properly Investigating - We have been made aware of some customers who are experiencing issues loading fol...
July 12, 2018 17:32 UTC WARN 15 minutes Data Download Issues for Some Customers Investigating - Our team is aware of some customers experiencing problems downloading their data....
June 19, 2018 21:37 UTC WARN about 2 hours Intermittent upload/download failure in the EU Update - We are continuing to investigate this issue. Jun 19, 17:37 EDT