Last checked from ShareFile ShareFile® official status page 2 min. 46 sec. ago
ShareFile ShareFile® Status
Is ShareFile ShareFile® down?
ShareFile ShareFile® is up
Secure file sharing and collaboration platform.
Not working for you?
StatusGator last checked the status of ShareFile on and the service was operational. There have been no user-submitted reports of outages in the past 24 hours. The last officially acknowledged outage was on .
Similar services:
File Genius
ShareFile ShareFile® service health
This chart represents ShareFile ShareFile® service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more ShareFile ShareFile® status data.
24 hrs ending
●
Service up
●
Possible outage
●
Likely outage
Top reported issues
View and upvote the most commonly reported ShareFile ShareFile® issues to help us better indicate the service status.
- Connectivity issue
- Error message
- Server not responding
- Sign in problem
- Service down
- Slow performance
- Unable to download
- App not loading
- Other
Have a different problem with ShareFile ShareFile®?
Recent outage reports
See recent outage reports from real ShareFile ShareFile® users
172 outage reports in the last 24 hours
Oregon, United States
Sign in problem
3 days ago
3 days ago
Virginia, United States
"Sharefile has not processed any incoming emails for 5 days causing significant business impact. Our ticket has been escalated but still not resolved."
10 days ago
10 days ago
California, United States
"Sharefile folders are not receiving emails. Connections are timing out."
12 days ago
12 days ago
Florida, United States
"It keeps telling me that the URL was not."
19 days ago
19 days ago
Florida, United States
"Sign-in site message: "Unable to get log-in information""
24 days ago
24 days ago
New York, United States
"While the website is active and you can open files and download, you cannot upload anything to Sharefile and haven't been able to since the end of the week of July 6."
about 1 month ago
about 1 month ago
Prague, Czechia
"storage zone controller must be shutdown"
about 1 month ago
about 1 month ago
Ontario, Canada
Service down
about 1 month ago
about 1 month ago
Ontario, Canada
Service down
about 1 month ago
about 1 month ago
Alabama, United States
"will not allow login - “oops error occurred”"
about 1 month ago
about 1 month ago
ShareFile ShareFile® outage map
Explore our interactive ShareFile ShareFile® outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent ShareFile outages, giving you a clear view of performance and downtime trends.
How accurate is the ShareFile status page?
StatusGator detects outages before they are officially acknowledged by providers. Here are some recent ShareFile disruptions that StatusGator customers knew about before the rest of the world:
ShareFile status page accuracy rating
This rating evaluates how quickly ShareFile acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.
C
Fair
Avg. delay 30 - 120 min
This rating evaluates how quickly ShareFile acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.
A
Excellent
Avg. delay < 15 min
B
Good
Avg. delay 15 - 30 min
C
Fair
Avg. delay 30 - 120 min
D
Poor
Avg. delay 2 - 4 hrs
F
Failing
Avg. delay >= 4 hrs
| Incident description | Duration | StatusGator detected | Officially acknowledged |
|---|---|---|---|
| Login issues affecting ShareFile access. | 1h 39m |
1h 4m later
|
|
| ShareFile service unavailable due to security incident. | 3h 9m |
Never acknowledged
|
|
| Login issues and files not loading in Sharefile | 3h 35m |
14m later
|
|
| Subdomain access and authentication issues. | 9m |
6m later
|
|
| Issues logging in to the platform | 1h 8m |
|
Incident description
Login issues affecting ShareFile access.
Duration
1h 39m
StatusGator detected
Officially acknowledged
1h 4m later
Incident description
ShareFile service unavailable due to security incident.
Duration
3h 9m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Login issues and files not loading in Sharefile
Duration
3h 35m
StatusGator detected
Officially acknowledged
14m later
Incident description
Subdomain access and authentication issues.
Duration
9m
StatusGator detected
Officially acknowledged
6m later
Incident description
Issues logging in to the platform
Duration
1h 8m
StatusGator detected
Officially acknowledged
Looking to track ShareFile ShareFile® downtime and outages?
- Receive real-time status updates
- Show current status on private or public status page
- Be the first to know if service is down
- Keep your team informed
- Monitor alongside other services and websites
Recent ShareFile ShareFile® outages and issues
Follow the recent outages and downtime for ShareFile ShareFile® in the table below.
If you're experiencing a problem now, check the current ShareFile ShareFile® status or
.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
ShareFile customers with private Storage Zone Controllers are not operational at this time.
|
3d 22h 55m |
Down
|
|
|
BuyNow, Trial Conversion & SelfService-Billing is currently experiencing technical issue while accepting Credit Cards payments
|
2h 30m |
Warn
|
|
|
User may experience issue with creating Clients
|
36d 13h 55m |
Warn
|
|
|
User may experience issue with creating Clients
|
25m |
Warn
|
|
|
Customers can experience issues with left navigation menu and accessing solutions
|
25m |
Warn
|
Incident name
ShareFile customers with private Storage Zone Controllers are not operational at this time.
Duration
3d 22h 55m
Start
Severity
Down
Incident name
BuyNow, Trial Conversion & SelfService-Billing is currently experiencing technical issue while accepting Credit Cards payments
Duration
2h 30m
Start
Severity
Warn
Incident name
User may experience issue with creating Clients
Duration
36d 13h 55m
Start
Severity
Warn
Incident name
User may experience issue with creating Clients
Duration
25m
Start
Severity
Warn
Incident name
Customers can experience issues with left navigation menu and accessing solutions
Duration
25m
Start
Severity
Warn
Get notified about ShareFile ShareFile® outages
Stay updated with instant alerts for ShareFile ShareFile® outages by signing up now!
See ShareFile ShareFile® status on your status page
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Get notified about ShareFile ShareFile® outages
Stay updated with instant alerts for ShareFile ShareFile® outages by signing up now!
One App that has it all
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on ShareFile ShareFile® outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
Monitor ShareFile ShareFile® along with other services and websites
StatusGator monitors over 10,240 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
Get notified on ShareFile ShareFile® status change
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Show ShareFile ShareFile® on your status page
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
Users who monitor ShareFile ShareFile® status also follow these services
About our ShareFile ShareFile® status page integration
ShareFile ShareFile® (Secure file sharing and collaboration platform) is a a CMS solution that StatusGator has been monitoring since September 2016. Over the past almost 10 years, we have collected data on on more than 494 outages that affected ShareFile ShareFile® users. When ShareFile ShareFile® publishes downtime on their status page, they do so across 1 component using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is ShareFile ShareFile® down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether ShareFile ShareFile® is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
More than 100 StatusGator users monitor ShareFile ShareFile® to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular CMS services monitored on our platform. We've sent more than 8,500 notifications to our users about ShareFile ShareFile® incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
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Early Warning Signals
If we detect a potential ShareFile ShareFile® outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
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Down Notifications
If ShareFile ShareFile® is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
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Warning Notifications
Warn notifications are used when ShareFile ShareFile® is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
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Maintenance Notifications
ShareFile ShareFile® posts separate notifications for planned maintenance work. StatusGator will notify subscribers when ShareFile ShareFile® enters a pre-planned maintenance window, keeping you up to date.
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Status Messages
When ShareFile ShareFile® posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
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Status Details
When ShareFile ShareFile® has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
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Component Status Filtering
Because ShareFile ShareFile® has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Get notified about ShareFile ShareFile® outages
Stay updated with instant alerts for ShareFile ShareFile® outages by signing up now!
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Monitoring of both ShareFile ShareFile® and your own apps.
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Granular monitoring of ShareFile ShareFile® components.
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Frequently asked questions
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