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Current DocuSign status is UP

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Recent DocuSign Outages and Issues

Follow the recent outages and downtime for DocuSign in the table below.

Start Time

Type

Length

Message

Details

April 25, 2024 15:12 UTC

WARN

25 minutes

Document upload may be failing for some users

See more
Start Time

April 25, 2024 15:12 UTC

Type WARN
Affected Components

CLM - UAT

Message

Document upload may be failing for some users

Details

Identified - During the process of maintenance there was a problem with the upload pool and we are currently working towards implementing a fix. Apr 25, 2024 - 15:11 UTC

April 24, 2024 21:52 UTC

WARN

9 minutes

Some customers may experience latency with some tasks in CLM (IM-39755)

See more
Start Time

April 24, 2024 21:52 UTC

Type WARN
Affected Components

CLM - NA11

Message

Some customers may experience latency with some tasks in CLM (IM-39755)

Details

Investigating - We are currently investigating this issue. Apr 24, 2024 - 21:48 UTC

April 21, 2024 07:12 UTC

MAINT

about 3 hours

Service Under Maintenance

See more
Start Time

April 21, 2024 07:12 UTC

Type MAINT
Affected Components

Third Party Services - Salesforce

Message

Service Under Maintenance

April 19, 2024 23:52 UTC

WARN

about 4 hours

Some customers may have experienced intermittent service impact to multiple services within the USFED environment.

See more
Start Time

April 19, 2024 23:52 UTC

Type WARN
Affected Components

eSignature - AU

Message

Some customers may have experienced intermittent service impact to multiple services within the USFED environment.

Details

Update - We are continuing to monitor for any further issues. Apr 19, 2024 - 23:04 UTC

April 19, 2024 21:32 UTC

WARN

about 2 hours

Customers may be seeing intermittent degradation or issues in sending envelopes

See more
Start Time

April 19, 2024 21:32 UTC

Type WARN
Affected Components

eSignature - AU

Message

Customers may be seeing intermittent degradation or issues in sending envelopes

Details

Investigating - We are currently investigating this issue. Apr 19, 2024 - 21:30 UTC

2024-04-25 15:38:13 UTC UTC

STATUS

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2024-04-25 15:38:13 UTC UTC

STATUS

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2024-04-25 15:38:13 UTC UTC

STATUS

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2024-04-25 15:38:13 UTC UTC

STATUS

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2024-04-25 15:38:13 UTC UTC

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StatusGator has over 7 years of DocuSign status history.

DocuSign Components and Services

View details of the current DocuSign status below.

Name

Status

Details

DocuSign Akamai Global Traffic Management

UP See more

DocuSign AU

UP See more

DocuSign AWS ec2-us-west-2

UP See more

DocuSign CA

UP See more

DocuSign Customer Support

UP See more

DocuSign DEMO

UP See more

DocuSign DocuSign.com Hosting

UP See more

DocuSign East US

UP See more

DocuSign East US 2

UP See more

DocuSign EU

UP See more

DocuSign EU11

UP See more

DocuSign EU21

UP See more

DocuSign EU Trusted Service Provider

UP See more

DocuSign EU Trusted Service Provider (Demo)

UP See more

DocuSign FedRAMP

UP See more

DocuSign Headquarters

UP See more

DocuSign Learning Portal

UP See more

DocuSign NA1

UP See more

DocuSign NA11

UP See more

DocuSign NA2

UP See more

DocuSign NA21

UP See more

DocuSign NA3

UP See more

DocuSign NA4

UP See more

DocuSign North Central

UP See more

DocuSign Notary

UP See more

DocuSign Salesforce

UP See more

DocuSign Spreedly Core Transactional API

UP See more

DocuSign UAT

UP See more

DocuSign US11

UP See more

DocuSign US12

UP See more

DocuSign US13

UP See more

DocuSign USFED

UP See more

2 status changes in the last 24 hours

DocuSign status, last 24 hours:

4:00 PM
10:00 PM
4:00 AM
10:00 AM
4:00 PM
4:00 PM
4:00 AM
4:00 PM
  • Up: 23 hours

  • Warn: 34 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

DocuSign Outage and Status History

We've been monitoring DocuSign outages since September 12, 2016.
Here's the history of service outages we've observed from the DocuSign Status Page:

Instant enriched data from
3,580 status pages

About Our DocuSign Status Page Integration

DocuSign is a Legal solution that StatusGator has been monitoring since September 2016. Over the past over 7 years, we have collected data on on more than 3,349 outages that affected DocuSign users. When DocuSign publishes downtime on their status page, they do so across 35 components and 7 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 300 StatusGator users monitor DocuSign to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular legal services monitored on our platform. We've sent more than 55,900 notifications to our users about DocuSign incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If DocuSign is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when DocuSign is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

DocuSign posts separate notifications for planned maintenance work. StatusGator will notify subscribers when DocuSign enters a pre-planned maintenance window, keeping you up to date.

Since DocuSign publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When DocuSign posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When DocuSign has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because DocuSign has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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