Is DocuSign Down?
Current DocuSign Status: down

Status History

We've been monitoring DocuSign since September 12, 2016. Here's the history of service outages we've observed from the DocuSign status page:

Recent DocuSign Outages and Issues

Follow the recent outages and downtime for DocuSign in the table below.

Sign Up for More DocuSign History

StatusGator has over 4 years of DocuSign status history.

Sign Up
Start Time Type Length Message
May 13, 2021 20:32 UTC DOWN ongoing apina21.clm.docusign.net/aom/healthcheck throwing 500 errors there are no servers in the F5 pools
May 13, 2021 20:27 UTC DOWN 5 minutes apieu21.clm.docusign.net/aom/healthcheck throwing 500 errors, there are no servers in the F5 pool
May 12, 2021 22:57 UTC WARN 5 minutes NDNS Insertion Errors noticing an elevation in Insertion Timings in NA1
May 12, 2021 21:27 UTC WARN about 2 hours NDNS Insertion Errors noticing an elevation in Insertion Timings in NA4
May 12, 2021 21:22 UTC DOWN 5 minutes Customers in IL2 were not able to send or sign Envelopes
2021-05-13 21:54:23 +0000 UTC UNKNOWN X minutes the, in, here, will, downtime, Information, about, question, and go
2021-05-13 21:54:23 +0000 UTC UNKNOWN X minutes question, will, in, go, Information, here, about, downtime, and the
2021-05-13 21:54:23 +0000 UTC UNKNOWN X minutes downtime, will, in, Information, question, the, about, go, and here
2021-05-13 21:54:23 +0000 UTC UNKNOWN X minutes will, about, go, the, Information, here, downtime, in, and question
2021-05-13 21:54:23 +0000 UTC UNKNOWN X minutes the, in, will, go, question, Information, about, here, and downtime

Supported Features

We support the following features in our integration with the DocuSign status page:

  • Down Notifications

    If DocuSign is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when DocuSign is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    DocuSign posts separate notifications for planned maintenance work. StatusGator will notify subscribers when DocuSign enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring
  • Status Overview

    When DocuSign posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details
  • Component Status Filtering

    Because DocuSign has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is DocuSign down today?

According to its status page DocuSign is currently down. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when DocuSign is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if DocuSign is having issues?

There are two main options: You can check the DocuSign status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

DocuSign status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the DocuSign status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting DocuSign customer support while checking everything on your side. You can also try Tweeting at them via @DocuSign on Twitter. Or visit their official status page or website:

Twitter Mentions