Is DocuSign down?
Current DocuSign status is UP

We checked the official DocuSign Status Page 2 min. 35 sec. ago. Learn more
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Recent DocuSign Outages and Issues

Follow the recent outages and downtime for DocuSign in the table below.

Start Time

Type

Length

Message

Details

May 26, 2023 20:27 UTC

WARN

about 8 hours

Some customers may be experiencing workflow activity messages being incorrectly translated.

See more
Start Time

May 26, 2023 20:27 UTC

Type WARN
Affected Components

CLM - EU21

Message

Some customers may be experiencing workflow activity messages being incorrectly translated.

Details

Identified - The issue has been identified and a fix is being implemented. May 26, 2023 - 20:26 UTC

May 24, 2023 21:52 UTC

WARN

20 minutes

Background Jobs Engine Issues in North America

See more
Start Time

May 24, 2023 21:52 UTC

Type WARN
Affected Components

eSignature - NA4

eSignature - NA1

Message

Background Jobs Engine Issues in North America

Details

Update - We are continuing to investigate this issue. May 24, 2023 - 21:02 UTC

May 24, 2023 21:02 UTC

WARN

about 1 hour

Background Jobs Engine Issues in North America

See more
Start Time

May 24, 2023 21:02 UTC

Type WARN
Affected Components

eSignature - NA3

eSignature - DEMO

eSignature - NA2

eSignature - CA

Message

Background Jobs Engine Issues in North America

Details

Investigating - Customers may see blocked jobs in North America related to our background jobs engine. The jobs engine processes jobs such as Envelope Transfer, User export and more. May 24, 2023 - 21:01 UTC

May 24, 2023 18:42 UTC

WARN

about 2 hours

Customers may experience latency on NA1/NA4 between 18:00 UTC and 18:06 UTC

See more
Start Time

May 24, 2023 18:42 UTC

Type WARN
Affected Components

eSignature - NA4

eSignature - NA1

Message

Customers may experience latency on NA1/NA4 between 18:00 UTC and 18:06 UTC

Details

Monitoring - A fix has been implemented and we are monitoring the results. May 24, 2023 - 18:39 UTC

May 23, 2023 17:37 UTC

WARN

about 5 hours

Some customers on NA11 may experience service degradation and workflow latency

See more
Start Time

May 23, 2023 17:37 UTC

Type WARN
Affected Components

CLM - NA11

Message

Some customers on NA11 may experience service degradation and workflow latency

Details

Investigating - We are currently investigating this issue. May 23, 2023 - 17:32 UTC

2023-05-29 15:34:58 UTC UTC

STATUS

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2023-05-29 15:34:58 UTC UTC

STATUS

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2023-05-29 15:34:58 UTC UTC

STATUS

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2023-05-29 15:34:58 UTC UTC

STATUS

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2023-05-29 15:34:58 UTC UTC

STATUS

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StatusGator has over 6 years of DocuSign status history.

DocuSign Components and Services

View details of the current DocuSign status below.

Name

Status

Details

DocuSign Akamai Global Traffic Management

UP See more

DocuSign AU

UP See more

DocuSign AU11

UP See more

DocuSign AWS ec2-us-west-2

UP See more

DocuSign CA

UP See more

DocuSign Customer Support

UP See more

DocuSign DEMO

UP See more

DocuSign DocuSign.com Hosting

UP See more

DocuSign East US

UP See more

DocuSign East US 2

UP See more

DocuSign EU

UP See more

DocuSign EU11

UP See more

DocuSign EU21

UP See more

DocuSign EU Trusted Service Provider

UP See more

DocuSign EU Trusted Service Provider (Demo)

UP See more

DocuSign FedRAMP

UP See more

DocuSign Headquarters

UP See more

DocuSign Learning Portal

UP See more

DocuSign NA1

UP See more

DocuSign NA11

UP See more

DocuSign NA2

UP See more

DocuSign NA21

UP See more

DocuSign NA3

UP See more

DocuSign NA4

UP See more

DocuSign North Central

UP See more

DocuSign Notary

UP See more

DocuSign Salesforce

UP See more

DocuSign Spreedly Core Transactional API

UP See more

DocuSign US11

UP See more

DocuSign US12

UP See more

No outages or status changes in the last 24 hours

DocuSign status, last 24 hours:

4:00 PM
10:00 PM
4:00 AM
10:00 AM
4:00 PM
4:00 PM
4:00 AM
4:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

DocuSign Outage and Status History

We've been monitoring DocuSign outages since September 12, 2016.
Here's the history of service outages we've observed from the DocuSign Status Page:

Instant enriched data from
2,750 status pages

About Our DocuSign Status Page Integration

DocuSign is a Legal solution that StatusGator has been monitoring since September 2016. Over the past over 6 years, we have collected data on on more than 2,950 outages that affected DocuSign users. When DocuSign publishes downtime on their status page, they do so across 33 components and 7 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 200 StatusGator users monitor DocuSign to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular legal services monitored on our platform. We've sent more than 37,500 notifications to our users about DocuSign incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If DocuSign is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when DocuSign is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

DocuSign posts separate notifications for planned maintenance work. StatusGator will notify subscribers when DocuSign enters a pre-planned maintenance window, keeping you up to date.

Since DocuSign publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When DocuSign posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When DocuSign has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because DocuSign has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is DocuSign down today?

According to its status page DocuSign is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when DocuSign is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if DocuSign is having issues?

There are two main options: You can check the DocuSign status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

DocuSign status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the DocuSign status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting DocuSign customer support while checking everything on your side. You can also try Tweeting at them via @DocuSign on Twitter. Or visit their official status page or website:

Where do you get the official DocuSign status?

We use the official DocuSign status page. Here are links to their status page and other helpful links.

DocuSign Down?

Are you experiencing issues with DocuSign? Sign up to receive notifications when DocuSign publishes outages.

DocuSign Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,750 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

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