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Current DocuSign status is UP

We checked the official DocuSign Status Page 3 min. 35 sec. ago. Learn more
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Recent DocuSign Outages and Issues

Follow the recent outages and downtime for DocuSign in the table below.

Start Time

Type

Length

Message

Details

November 24, 2023 05:37 UTC

WARN

5 minutes

Some customers may experience Intermittent API errors (IM-39218)

See more
Start Time

November 24, 2023 05:37 UTC

Type WARN
Affected Components

eSignature - NA3

Message

Some customers may experience Intermittent API errors (IM-39218)

Details

Update - We are continuing to monitor for any further issues. Nov 24, 2023 - 05:35 UTC

November 24, 2023 05:22 UTC

WARN

15 minutes

Some customers may experience Intermittent API errors (IM-39218)

See more
Start Time

November 24, 2023 05:22 UTC

Type WARN
Affected Components

eSignature - NA1

eSignature - NA4

Message

Some customers may experience Intermittent API errors (IM-39218)

Details

Monitoring - A fix has been implemented and we are monitoring the results. Nov 24, 2023 - 05:22 UTC

November 22, 2023 15:17 UTC

WARN

15 minutes

API Login attempts will intermittently fail for customers in NA21 - (IM-39216)

See more
Start Time

November 22, 2023 15:17 UTC

Type WARN
Affected Components

CLM - NA21

Message

API Login attempts will intermittently fail for customers in NA21 - (IM-39216)

Details

Investigating - We are currently investigating this issue. Nov 22, 2023 - 15:17 UTC

November 21, 2023 22:52 UTC

WARN

about 1 hour

Customers may encounter difficulties editing new template names

See more
Start Time

November 21, 2023 22:52 UTC

Type WARN
Affected Components

eSignature - DEMO

Message

Customers may encounter difficulties editing new template names

Details

Investigating - We are currently investigating this issue. Nov 21, 2023 - 22:47 UTC

November 17, 2023 23:57 UTC

WARN

10 minutes

Customers might see errors when uploading and/or downloading documents on the UI

See more
Start Time

November 17, 2023 23:57 UTC

Type WARN
Affected Components

CLM - US12

CLM - US13

CLM - NA21

Message

Customers might see errors when uploading and/or downloading documents on the UI

Details

Update - We are continuing to investigate this issue. Nov 17, 2023 - 23:53 UTC

2023-11-24 07:28:03 UTC UTC

STATUS

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2023-11-24 07:28:03 UTC UTC

STATUS

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2023-11-24 07:28:03 UTC UTC

STATUS

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2023-11-24 07:28:03 UTC UTC

STATUS

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2023-11-24 07:28:03 UTC UTC

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Sign Up for More DocuSign History

StatusGator has about 7 years of DocuSign status history.

DocuSign Components and Services

View details of the current DocuSign status below.

Name

Status

Details

DocuSign Akamai Global Traffic Management

UP See more

DocuSign AU

UP See more

DocuSign AWS ec2-us-west-2

UP See more

DocuSign CA

UP See more

DocuSign Customer Support

UP See more

DocuSign DEMO

UP See more

DocuSign DocuSign.com Hosting

UP See more

DocuSign East US

UP See more

DocuSign East US 2

UP See more

DocuSign EU

UP See more

DocuSign EU11

UP See more

DocuSign EU21

UP See more

DocuSign EU Trusted Service Provider

UP See more

DocuSign EU Trusted Service Provider (Demo)

UP See more

DocuSign FedRAMP

UP See more

DocuSign Headquarters

UP See more

DocuSign Learning Portal

UP See more

DocuSign NA1

UP See more

DocuSign NA11

UP See more

DocuSign NA2

UP See more

DocuSign NA21

UP See more

DocuSign NA3

UP See more

DocuSign NA4

UP See more

DocuSign North Central

UP See more

DocuSign Notary

UP See more

DocuSign Salesforce

UP See more

DocuSign Spreedly Core Transactional API

UP See more

DocuSign UAT

UP See more

DocuSign US11

UP See more

DocuSign US12

UP See more

DocuSign US13

UP See more

DocuSign USFED

UP See more

2 status changes in the last 24 hours

DocuSign status, last 24 hours:

8:00 AM
2:00 PM
8:00 PM
2:00 AM
8:00 AM
8:00 AM
8:00 PM
8:00 AM
  • Up: 24 hours

  • Warn: 20 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Instant enriched data from
2,880 status pages

About Our DocuSign US13 Status Page Integration

DocuSign US13 is a Legal solution that StatusGator has been monitoring since September 2016. Over the past about 7 years, we have collected data on on more than 3,174 outages that affected DocuSign US13 users. When DocuSign US13 publishes downtime on their status page, they do so across 35 components and 7 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 300 StatusGator users monitor DocuSign US13 to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular legal services monitored on our platform. We've sent more than 48,300 notifications to our users about DocuSign US13 incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If DocuSign US13 is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when DocuSign US13 is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

DocuSign US13 posts separate notifications for planned maintenance work. StatusGator will notify subscribers when DocuSign US13 enters a pre-planned maintenance window, keeping you up to date.

Since DocuSign US13 publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When DocuSign US13 posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When DocuSign US13 has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because DocuSign US13 has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is DocuSign down today?

According to its status page DocuSign is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when DocuSign is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if DocuSign is having issues?

There are two main options: You can check the DocuSign status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

DocuSign status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the DocuSign status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting DocuSign customer support while checking everything on your side. You can also try Tweeting at them via @DocuSign on Twitter. Or visit their official status page or website:

Where do you get the official DocuSign status?

We use the official DocuSign status page. Here are links to their status page and other helpful links.

DocuSign Down?

Are you experiencing issues with DocuSign? Sign up to receive notifications when DocuSign publishes outages.

DocuSign Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,880 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

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