Is DocuSign Down?
Current DocuSign Status: up

Status History

We've been monitoring DocuSign since September 12, 2016. Here's the history of service outages we've observed from the DocuSign status page:

Recent DocuSign Outages and Issues

Follow the recent outages and downtime for DocuSign in the table below.

Sign Up for More DocuSign History

StatusGator has 4 years of DocuSign status history.

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Start Time Type Length Message
April 21, 2020 15:12 UTC WARN 40 minutes Affected environments: NA1, NA2, NA3, CA, EU, and AU
April 12, 2020 01:52 UTC DOWN 5 minutes Affected environments: NA1, NA2, NA3, CA, DEMO, and EU
March 18, 2020 12:37 UTC WARN 10 minutes Affected environments: EU TSP DEMO
March 13, 2020 11:22 UTC WARN 5 minutes Affected environments: EU TSP DEMO
March 13, 2020 10:52 UTC WARN 25 minutes Affected environments: EU TSP and EU TSP DEMO
2020-12-03 22:49:51 +0000 UTC UNKNOWN X minutes Information, go, about, question, here, the, in, will, and downtime
2020-12-03 22:49:51 +0000 UTC UNKNOWN X minutes downtime, Information, in, will, go, question, the, here, and about
2020-12-03 22:49:51 +0000 UTC UNKNOWN X minutes question, the, go, about, in, downtime, will, Information, and here
2020-12-03 22:49:51 +0000 UTC UNKNOWN X minutes question, in, will, Information, here, downtime, go, about, and the
2020-12-03 22:49:51 +0000 UTC UNKNOWN X minutes will, about, in, question, the, Information, go, downtime, and here

Supported Features

We support the following features in our integration with the DocuSign status page:

  • Down Notifications

    If DocuSign is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when DocuSign is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    DocuSign posts separate notifications for planned maintenance work. StatusGator will notify subscribers when DocuSign enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring
  • Status Overview

    When DocuSign posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details
  • Component Status Filtering

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FAQ

Is DocuSign down today?

According to its status page DocuSign is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when DocuSign is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if DocuSign is having issues?

There are two main options: You can check the DocuSign status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

DocuSign status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the DocuSign status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting DocuSign customer support while checking everything on your side. You can also try Tweeting at them via @DocuSign on Twitter. Or visit their official status page or website:

DocuSign Down?

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