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Current DocuSign status is UP

We checked the official DocuSign Status Page 4 min. 18 sec. ago. Learn more
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Recent DocuSign Outages and Issues

Follow the recent outages and downtime for DocuSign in the table below.

Start Time

Type

Length

Message

Details

April 12, 2024 16:42 UTC

WARN

3 days

Partially Degraded Service

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Start Time

April 12, 2024 16:42 UTC

Type WARN
Affected Components

eSignature - NA4

Message

Partially Degraded Service

April 12, 2024 15:22 UTC

WARN

about 1 hour

Customers may see inaccurate statuses of envelopes (IM-39711)

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Start Time

April 12, 2024 15:22 UTC

Type WARN
Affected Components

eSignature - NA4

eSignature - NA2

Message

Customers may see inaccurate statuses of envelopes (IM-39711)

Details

Investigating - We are currently investigating the issue. Apr 12, 2024 - 15:17 UTC

April 07, 2024 11:17 UTC

WARN

about 6 hours

Some CLM customers may be unable to access reporting (IM-39684)

See more
Start Time

April 07, 2024 11:17 UTC

Type WARN
Affected Components

Third Party Services - Salesforce

Message

Some CLM customers may be unable to access reporting (IM-39684)

Details

Update - We are continuing to work on a fix for this issue. Apr 07, 2024 - 11:10 UTC

April 07, 2024 07:17 UTC

WARN

about 4 hours

Some CLM customers may be unable to access reporting (IM-39684)

See more
Start Time

April 07, 2024 07:17 UTC

Type WARN
Affected Components

Third Party Services - Salesforce

Message

Some CLM customers may be unable to access reporting (IM-39684)

Details

Update - We are continuing to work on a fix for this issue. Apr 07, 2024 - 04:33 UTC

April 06, 2024 17:47 UTC

WARN

about 14 hours

Some CLM customers may be unable to access reporting (IM-39684)

See more
Start Time

April 06, 2024 17:47 UTC

Type WARN
Affected Components

CLM - NA21

Message

Some CLM customers may be unable to access reporting (IM-39684)

Details

Investigating - We are currently investigating this issue. Apr 06, 2024 - 17:46 UTC

2024-04-15 15:49:29 UTC UTC

STATUS

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2024-04-15 15:49:29 UTC UTC

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2024-04-15 15:49:29 UTC UTC

STATUS

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2024-04-15 15:49:29 UTC UTC

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2024-04-15 15:49:29 UTC UTC

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StatusGator has over 7 years of DocuSign status history.

DocuSign Components and Services

View details of the current DocuSign status below.

Name

Status

Details

DocuSign Akamai Global Traffic Management

UP See more

DocuSign AU

UP See more

DocuSign AWS ec2-us-west-2

UP See more

DocuSign CA

UP See more

DocuSign Customer Support

UP See more

DocuSign DEMO

UP See more

DocuSign DocuSign.com Hosting

UP See more

DocuSign East US

UP See more

DocuSign East US 2

UP See more

DocuSign EU

UP See more

DocuSign EU11

UP See more

DocuSign EU21

UP See more

DocuSign EU Trusted Service Provider

UP See more

DocuSign EU Trusted Service Provider (Demo)

UP See more

DocuSign FedRAMP

UP See more

DocuSign Headquarters

UP See more

DocuSign Learning Portal

UP See more

DocuSign NA1

UP See more

DocuSign NA11

UP See more

DocuSign NA2

UP See more

DocuSign NA21

UP See more

DocuSign NA3

UP See more

DocuSign NA4

UP See more

DocuSign North Central

UP See more

DocuSign Notary

UP See more

DocuSign Salesforce

UP See more

DocuSign Spreedly Core Transactional API

UP See more

DocuSign UAT

UP See more

DocuSign US11

UP See more

DocuSign US12

UP See more

DocuSign US13

UP See more

DocuSign USFED

UP See more

No outages or status changes in the last 24 hours

DocuSign status, last 24 hours:

4:00 PM
10:00 PM
4:00 AM
10:00 AM
4:00 PM
4:00 PM
4:00 AM
4:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Instant enriched data from
3,570 status pages

About Our DocuSign Status Page Integration

DocuSign is a Legal solution that StatusGator has been monitoring since September 2016. Over the past over 7 years, we have collected data on on more than 3,337 outages that affected DocuSign users. When DocuSign publishes downtime on their status page, they do so across 35 components and 7 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 300 StatusGator users monitor DocuSign to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular legal services monitored on our platform. We've sent more than 55,300 notifications to our users about DocuSign incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If DocuSign is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when DocuSign is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

DocuSign posts separate notifications for planned maintenance work. StatusGator will notify subscribers when DocuSign enters a pre-planned maintenance window, keeping you up to date.

Since DocuSign publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When DocuSign posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When DocuSign has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because DocuSign has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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