Is TokBox Down?
Current TokBox Status: up

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Status History

We've been monitoring TokBox since May 18, 2019. Here's the history of service outages we've observed from the TokBox status page:

Recent TokBox Outages and Issues

Follow the recent outages and downtime for TokBox in the table below.

Sign Up for More TokBox History

StatusGator has almost 2 years of TokBox status history.

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Start Time Type Length Message Details
April 16, 2021 14:36 UTC WARN about 1 hour Issue on the data flow to Archive Inspector tool Monitoring - We identified an issue on the data flow to the Archive Inspector tool. We are invest...
April 16, 2021 14:26 UTC WARN 6 minutes Issue on the data flow to Archive Inspector tool Monitoring - We identified an issue on the data flow to the Archive Inspector tool. We are invest...
April 16, 2021 06:01 UTC WARN about 6 hours Potential issue with emails sent from support@tokbox.com Update - According to our investigations this issue is isolated to emails sent from support@nexmo...
April 16, 2021 02:01 UTC WARN about 4 hours Video API maintenance window In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
April 15, 2021 21:11 UTC WARN about 5 hours Potential issue with emails sent from support@tokbox.com Update - According to our investigations this issue is isolated to emails sent from support@nexmo...
2021-04-16 17:41:31 +0000 UTC UNKNOWN X minutes in, about, downtime, here, Information, the, will, go, and question more, downtime, to, Details, and, of, see, information, so, about, outage, will, in, in, be, sign, displayed, once, here, details, sign, each, and you
2021-04-16 17:41:31 +0000 UTC UNKNOWN X minutes will, about, question, downtime, in, the, here, Information, and go of, about, each, and, sign, displayed, sign, information, once, you, in, here, be, outage, will, Details, downtime, to, details, so, in, see, and more
2021-04-16 17:41:31 +0000 UTC UNKNOWN X minutes Information, go, downtime, will, about, here, the, in, and question here, once, downtime, will, more, sign, to, and, be, outage, each, sign, see, displayed, information, about, you, Details, in, details, so, of, and in
2021-04-16 17:41:31 +0000 UTC UNKNOWN X minutes in, question, go, Information, here, will, downtime, about, and the details, be, in, here, you, in, see, to, more, sign, downtime, and, once, each, sign, displayed, will, about, Details, of, information, so, and outage
2021-04-16 17:41:31 +0000 UTC UNKNOWN X minutes about, downtime, the, Information, will, in, question, go, and here here, you, and, details, information, each, in, so, displayed, more, sign, outage, once, sign, about, be, will, downtime, to, in, of, see, and Details

Supported Features

We support the following features in our integration with the TokBox status page:

  • Down Notifications

    If TokBox is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when TokBox is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    TokBox posts separate notifications for planned maintenance work. StatusGator will notify subscribers when TokBox enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If TokBox publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When TokBox posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When TokBox has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because TokBox has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is TokBox down today?

According to its status page TokBox is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when TokBox is not working or having outages?

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How can I find out if TokBox is having issues?

There are two main options: You can check the TokBox status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

TokBox status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the TokBox status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting TokBox customer support while checking everything on your side. You can also try Tweeting at them via @tokbox on Twitter. Or visit their official status page or website:

Twitter Mentions