Is Vonage down?
Current Vonage status is UP

We checked the official Vonage Status Page 2 min. 1 sec. ago. Learn more
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Recent Vonage Outages and Issues

Follow the recent outages and downtime for Vonage in the table below.

Start Time

Type

Length

Message

Details

November 29, 2023 17:31 UTC

WARN

about 1 hour

IR26951 - Agent status and presence not synchronizing - NAM

See more
Start Time

November 29, 2023 17:31 UTC

Type WARN
Affected Components

NAM - Portland - Statistics / Reporting

Message

IR26951 - Agent status and presence not synchronizing - NAM

Details

Update - The incident management team continues to investigate the issue as a top priority. Nov 29, 2023 - 17:31 GMT

November 29, 2023 15:41 UTC

WARN

about 2 hours

IR26951 - Agent status and presence not synchronizing - NAM

See more
Start Time

November 29, 2023 15:41 UTC

Type WARN
Affected Components

NAM - Richmond - VCC Platform Supervisor & Admin

NAM - Portland - VCC Platform Supervisor & Admin

NAM - Richmond - Statistics / Reporting

Message

IR26951 - Agent status and presence not synchronizing - NAM

Details

Investigating - We are currently aware of an ongoing issue affecting the Dashboards for the NAM region. Our Incident Management team is investigating the issue with priority. Nov 29, 2023 - 15:40 GMT

November 26, 2023 23:11 UTC

WARN

5 minutes

IR26949 - Call connectivity issues on Virtual Assistant

See more
Start Time

November 26, 2023 23:11 UTC

Type WARN
Affected Components

NAM - Richmond - AI Studio Virtual Assistant

NAM - Portland - AI Studio Virtual Assistant

Message

IR26949 - Call connectivity issues on Virtual Assistant

Details

Investigating - We are experiencing issues with call connectivity using Virtual Assistant. Our Incident Management team is investigating the issue. If you are experiencing issues, please contact Support. Nov 26, 2023 - 23:08 GMT

November 17, 2023 16:11 UTC

WARN

6 days

IR26947 Call delivery issues in EMEA

See more
Start Time

November 17, 2023 16:11 UTC

Type WARN
Affected Components

EMEA - London - Inbound Voice Interactions

EMEA - London - Outbound Voice Interactions

EMEA - Frankfurt - Inbound Voice Interactions

EMEA - Frankfurt - Outbound Voice Interactions

Message

IR26947 Call delivery issues in EMEA

Details

Monitoring - Service is now recovered and we are monitoring. If you are still experiencing issues, please contact Support. Nov 17, 2023 - 16:11 GMT

November 17, 2023 15:26 UTC

WARN

about 1 hour

IR26947 Call delivery issues in EMEA

See more
Start Time

November 17, 2023 15:26 UTC

Type WARN
Affected Components

EMEA - London - Inbound Voice Interactions

EMEA - London - Outbound Voice Interactions

EMEA - Frankfurt - Outbound Voice Interactions

EMEA - Frankfurt - Inbound Voice Interactions

Message

IR26947 Call delivery issues in EMEA

Details

Identified - We are currently aware of an ongoing issue affecting inbound calls over our carrier partner Numeric Futures (NuFu) within our EMEA region. Our Incident Management team is investigating the issue with priority. Nov 17, 2023 - 15:26 GMT

2023-11-29 18:23:19 UTC UTC

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2023-11-29 18:23:19 UTC UTC

STATUS

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2023-11-29 18:23:19 UTC UTC

STATUS

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2023-11-29 18:23:19 UTC UTC

STATUS

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2023-11-29 18:23:19 UTC UTC

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StatusGator has over 1 year of Vonage status history.

Vonage Components and Services

View details of the current Vonage status below.

Name

Status

Details

Vonage AI Studio Virtual Assistant

UP See more

Vonage APIs

UP See more

Vonage Community Hub

UP See more

Vonage Connect (Dialer)

UP See more

Vonage ContactPad

UP See more

Vonage Conversation Analyzer

UP See more

Vonage Hosted IP PBX

UP See more

Vonage Inbound Voice Interactions

UP See more

Vonage Motivate & Inspire

UP See more

Vonage Omnichannel Interactions

UP See more

Vonage Online Documentation (docs.newvoicemedia.com)

UP See more

Vonage Outbound Voice Interactions

UP See more

Vonage PCI Payments

UP See more

Vonage Salesforce.com Integration

UP See more

Vonage SAP Integration

UP See more

Vonage Service Cloud Voice (SCV)

UP See more

Vonage ServiceNow Integration

UP See more

Vonage SMS

UP See more

Vonage Statistics / Reporting

UP See more

Vonage VCC Platform Supervisor & Admin

UP See more

Vonage WebRTC

UP See more

Vonage Workforce Management (WFM)

UP See more

Vonage ZenDesk Integration

UP See more

Vonage Zoho Integration

UP See more

2 status changes in the last 24 hours

Vonage status, last 24 hours:

7:00 PM
1:00 AM
7:00 AM
1:00 PM
7:00 PM
7:00 PM
7:00 AM
7:00 PM
  • Up: 21 hours

  • Warn: 3 hours

  • Down: 0 minutes

  • Maintenance: 0 minutes

Instant enriched data from
2,890 status pages

About Our Vonage Status Page Integration

Vonage is an APIs, Audio, Communications, IT, Project Management, and Video solution that StatusGator has been monitoring since May 2022. Over the past over 1 year, we have collected data on on more than 217 outages that affected Vonage users. When Vonage publishes downtime on their status page, they do so across 144 components and 6 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Vonage to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular video services monitored on our platform. We've sent more than 4,000 notifications to our users about Vonage incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Vonage is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Vonage is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Vonage posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Vonage enters a pre-planned maintenance window, keeping you up to date.

Since Vonage publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Vonage posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Vonage has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Vonage has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Vonage down today?

According to its status page Vonage is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Vonage is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Vonage is having issues?

There are two main options: You can check the Vonage status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Vonage status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Vonage status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Vonage customer support while checking everything on your side. You can also try Tweeting at them via @Vonage on Twitter. Or visit their official status page or website:

Where do you get the official Vonage status?

We use the official Vonage status page. Here are links to their status page and other helpful links.

Vonage Down?

Are you experiencing issues with Vonage? Sign up to receive notifications when Vonage publishes outages.

Vonage Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,890 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of Vonage?

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