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Current Vonage Omnichannel Interactions status is UP

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Recent Vonage Omnichannel Interactions Outages and Issues

Follow the recent outages and downtime for Vonage Omnichannel Interactions in the table below.

Start Time

Type

Length

Message

Details

September 12, 2023 09:01 UTC

MAINT

less than a minute

StatusPage nodes update

See more
Start Time

September 12, 2023 09:01 UTC

Type MAINT
Affected Components

NAM - California - APIs

NAM - Virginia - APIs

NAM - California - AI Studio Virtual Assistant

NAM - Virginia - Inbound Voice Interactions

NAM - Virginia - Outbound Voice Interactions

NAM - Virginia - ContactPad

NAM - Virginia - VCC Platform Supervisor & Admin

NAM - Virginia - Connect (Dialer)

NAM - Virginia - Omnichannel Interactions

NAM - Virginia - Motivate & Inspire

NAM - Virginia - Workforce Management (WFM)

NAM - Virginia - WebRTC

NAM - Virginia - Statistics / Reporting

NAM - Virginia - Conversation Analyzer

NAM - Virginia - PCI Payments

NAM - Virginia - SMS

NAM - Virginia - Salesforce.com Integration

NAM - Virginia - ZenDesk Integration

NAM - Virginia - ServiceNow Integration

NAM - Virginia - Zoho Integration

NAM - Virginia - SAP Integration

NAM - Virginia - Hosted IP PBX

NAM - Virginia - Online Documentation (docs.newvoicemedia.com)

NAM - Virginia - Community Hub

NAM - Virginia - Service Cloud Voice (SCV)

NAM - Virginia - AI Studio Virtual Assistant

NAM - California - Inbound Voice Interactions

NAM - California - Outbound Voice Interactions

NAM - California - ContactPad

NAM - California - VCC Platform Supervisor & Admin

NAM - California - Connect (Dialer)

NAM - California - Omnichannel Interactions

NAM - California - Motivate & Inspire

NAM - California - Workforce Management (WFM)

NAM - California - WebRTC

NAM - California - Statistics / Reporting

NAM - California - Conversation Analyzer

NAM - California - PCI Payments

NAM - California - SMS

NAM - California - Salesforce.com Integration

NAM - California - ZenDesk Integration

NAM - California - ServiceNow Integration

NAM - California - Zoho Integration

NAM - California - SAP Integration

NAM - California - Hosted IP PBX

NAM - California - Online Documentation (docs.newvoicemedia.com)

NAM - California - Community Hub

NAM - California - Service Cloud Voice (SCV)

Message

StatusPage nodes update

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 12, 2023 - 10:00 BST

September 12, 2023 09:01 UTC

MAINT

ongoing

StatusPage nodes update

See more
Start Time

September 12, 2023 09:01 UTC

Type MAINT
Affected Components

NAM - California - APIs

NAM - Virginia - APIs

NAM - California - AI Studio Virtual Assistant

NAM - Virginia - Inbound Voice Interactions

NAM - Virginia - Outbound Voice Interactions

NAM - Virginia - ContactPad

NAM - Virginia - VCC Platform Supervisor & Admin

NAM - Virginia - Connect (Dialer)

NAM - Virginia - Omnichannel Interactions

NAM - Virginia - Motivate & Inspire

NAM - Virginia - Workforce Management (WFM)

NAM - Virginia - WebRTC

NAM - Virginia - Statistics / Reporting

NAM - Virginia - Conversation Analyzer

NAM - Virginia - PCI Payments

NAM - Virginia - SMS

NAM - Virginia - Salesforce.com Integration

NAM - Virginia - ZenDesk Integration

NAM - Virginia - ServiceNow Integration

NAM - Virginia - Zoho Integration

NAM - Virginia - SAP Integration

NAM - Virginia - Hosted IP PBX

NAM - Virginia - Online Documentation (docs.newvoicemedia.com)

NAM - Virginia - Community Hub

NAM - Virginia - Service Cloud Voice (SCV)

NAM - Virginia - AI Studio Virtual Assistant

NAM - California - Inbound Voice Interactions

NAM - California - Outbound Voice Interactions

NAM - California - ContactPad

NAM - California - VCC Platform Supervisor & Admin

NAM - California - Connect (Dialer)

NAM - California - Omnichannel Interactions

NAM - California - Motivate & Inspire

NAM - California - Workforce Management (WFM)

NAM - California - WebRTC

NAM - California - Statistics / Reporting

NAM - California - Conversation Analyzer

NAM - California - PCI Payments

NAM - California - SMS

NAM - California - Salesforce.com Integration

NAM - California - ZenDesk Integration

NAM - California - ServiceNow Integration

NAM - California - Zoho Integration

NAM - California - SAP Integration

NAM - California - Hosted IP PBX

NAM - California - Online Documentation (docs.newvoicemedia.com)

NAM - California - Community Hub

NAM - California - Service Cloud Voice (SCV)

Message

StatusPage nodes update

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 12, 2023 - 10:00 BST

September 06, 2023 15:41 UTC

WARN

less than a minute

IR26914 - EMEA External Routing - Delay in interaction delivery

See more
Start Time

September 06, 2023 15:41 UTC

Type WARN
Affected Components

EMEA - Frankfurt - Omnichannel Interactions

EMEA - London - Omnichannel Interactions

Message

IR26914 - EMEA External Routing - Delay in interaction delivery

Details

Investigating - We are currently aware of an ongoing issue that is causing delays to delivery of non-voice interactions in EMEA. Our Incident Management team is investigating the issue with priority. If you are affected, please contact Support via usual channels. Sep 06, 2023 - 16:39 BST

September 06, 2023 15:41 UTC

WARN

2 days

IR26914 - EMEA External Routing - Delay in interaction delivery

See more
Start Time

September 06, 2023 15:41 UTC

Type WARN
Affected Components

EMEA - Frankfurt - Omnichannel Interactions

EMEA - London - Omnichannel Interactions

Message

IR26914 - EMEA External Routing - Delay in interaction delivery

Details

Investigating - We are currently aware of an ongoing issue that is causing delays to delivery of non-voice interactions in EMEA. Our Incident Management team is investigating the issue with priority. If you are affected, please contact Support via usual channels. Sep 06, 2023 - 16:39 BST

July 28, 2022 15:24 UTC

WARN

less than a minute

Chat interactions not being successfully delivered

See more
Start Time

July 28, 2022 15:24 UTC

Type WARN
Affected Components

NAM - Virginia - Omnichannel Interactions

NAM - California - Omnichannel Interactions

EMEA - London - Omnichannel Interactions

EMEA - Frankfurt - Omnichannel Interactions

APAC - Sydney - Omnichannel Interactions

APAC - Singapore - Omnichannel Interactions

Message

Chat interactions not being successfully delivered

Details

Investigating - We are currently aware of an ongoing issue affecting the external routing integration for the chats interactions not being successfully delivered. If you are experiencing issues, please contact Support. Jul 28, 16:20 BST

2024-04-21 01:36:32 UTC UTC

STATUS

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2024-04-21 01:36:32 UTC UTC

STATUS

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2024-04-21 01:36:32 UTC UTC

STATUS

? minutes

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2024-04-21 01:36:32 UTC UTC

STATUS

? minutes

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See more

2024-04-21 01:36:32 UTC UTC

STATUS

? minutes

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See more

Sign Up for More Vonage Omnichannel Interactions History

StatusGator has almost 2 years of Vonage Omnichannel Interactions status history.

No outages or status changes in the last 24 hours

Vonage Omnichannel Interactions status, last 24 hours:

2:00 AM
8:00 AM
2:00 PM
8:00 PM
2:00 AM
2:00 AM
2:00 PM
2:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Vonage Omnichannel Interactions Outage and Status History

We've been monitoring Vonage Omnichannel Interactions outages since May 11, 2022.
Here's the history of service outages we've observed from the Vonage Omnichannel Interactions Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Vonage Omnichannel Interactions Status Page Integration

Vonage Omnichannel Interactions is a Project Management, Video, IT, Communications, Audio, and APIs solution that StatusGator has been monitoring since May 2022. Over the past almost 2 years, we have collected data on on more than 249 outages that affected Vonage Omnichannel Interactions users. When Vonage Omnichannel Interactions publishes downtime on their status page, they do so across 144 components and 6 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Vonage Omnichannel Interactions to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular video services monitored on our platform. We've sent more than 4,400 notifications to our users about Vonage Omnichannel Interactions incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Vonage Omnichannel Interactions is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Vonage Omnichannel Interactions is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Vonage Omnichannel Interactions posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Vonage Omnichannel Interactions enters a pre-planned maintenance window, keeping you up to date.

Since Vonage Omnichannel Interactions publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Vonage Omnichannel Interactions posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Vonage Omnichannel Interactions has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Vonage Omnichannel Interactions has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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