Is Vonage Service Cloud Voice (SCV) down?
Current Vonage Service Cloud Voice (SCV) status is UP

We checked the official Vonage Service Cloud Voice (SCV) Status Page 25 sec. ago. Learn more
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Recent Vonage Service Cloud Voice (SCV) Outages and Issues

Follow the recent outages and downtime for Vonage Service Cloud Voice (SCV) in the table below.

Start Time

Type

Length

Message

Details

March 22, 2024 17:57 UTC

WARN

less than a minute

IR26980 VCC: Audio Loss during PCI Payments

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Start Time

March 22, 2024 17:57 UTC

Type WARN
Affected Components

EMEA - London - Service Cloud Voice (SCV)

EMEA - Frankfurt - Service Cloud Voice (SCV)

Message

IR26980 VCC: Audio Loss during PCI Payments

Details

Identified - We have applied a fix to mitigate the issue for all affected partners. Let us now if you still observe the issue on your side. The investigation of the root cause is still ongoing on carrier partner side. Mar 22, 2024 - 14:56 GMT

March 22, 2024 17:57 UTC

WARN

ongoing

IR26980 VCC: Audio Loss during PCI Payments

See more
Start Time

March 22, 2024 17:57 UTC

Type WARN
Affected Components

EMEA - London - Service Cloud Voice (SCV)

EMEA - Frankfurt - Service Cloud Voice (SCV)

Message

IR26980 VCC: Audio Loss during PCI Payments

Details

Identified - We have applied a fix to mitigate the issue for all affected partners. Let us now if you still observe the issue on your side. The investigation of the root cause is still ongoing on carrier partner side. Mar 22, 2024 - 14:56 GMT

March 22, 2024 13:17 UTC

WARN

less than a minute

IR26986 - Proactive alert: Salesforce service feature disruption

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Start Time

March 22, 2024 13:17 UTC

Type WARN
Affected Components

EMEA - London - Service Cloud Voice (SCV)

EMEA - Frankfurt - Service Cloud Voice (SCV)

Message

IR26986 - Proactive alert: Salesforce service feature disruption

Details

Investigating - We are aware that Salesforce is experiencing an issue impacting their services. Please contact Salesforce if you are affected by this issue. Mar 22, 2024 - 13:16 GMT

March 22, 2024 13:17 UTC

WARN

about 5 hours

IR26986 - Proactive alert: Salesforce service feature disruption

See more
Start Time

March 22, 2024 13:17 UTC

Type WARN
Affected Components

EMEA - London - Service Cloud Voice (SCV)

EMEA - Frankfurt - Service Cloud Voice (SCV)

Message

IR26986 - Proactive alert: Salesforce service feature disruption

Details

Investigating - We are aware that Salesforce is experiencing an issue impacting their services. Please contact Salesforce if you are affected by this issue. Mar 22, 2024 - 13:16 GMT

September 12, 2023 09:01 UTC

MAINT

less than a minute

StatusPage nodes update

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Start Time

September 12, 2023 09:01 UTC

Type MAINT
Affected Components

NAM - California - APIs

NAM - Virginia - APIs

NAM - California - AI Studio Virtual Assistant

NAM - Virginia - Inbound Voice Interactions

NAM - Virginia - Outbound Voice Interactions

NAM - Virginia - ContactPad

NAM - Virginia - VCC Platform Supervisor & Admin

NAM - Virginia - Connect (Dialer)

NAM - Virginia - Omnichannel Interactions

NAM - Virginia - Motivate & Inspire

NAM - Virginia - Workforce Management (WFM)

NAM - Virginia - WebRTC

NAM - Virginia - Statistics / Reporting

NAM - Virginia - Conversation Analyzer

NAM - Virginia - PCI Payments

NAM - Virginia - SMS

NAM - Virginia - Salesforce.com Integration

NAM - Virginia - ZenDesk Integration

NAM - Virginia - ServiceNow Integration

NAM - Virginia - Zoho Integration

NAM - Virginia - SAP Integration

NAM - Virginia - Hosted IP PBX

NAM - Virginia - Online Documentation (docs.newvoicemedia.com)

NAM - Virginia - Community Hub

NAM - Virginia - Service Cloud Voice (SCV)

NAM - Virginia - AI Studio Virtual Assistant

NAM - California - Inbound Voice Interactions

NAM - California - Outbound Voice Interactions

NAM - California - ContactPad

NAM - California - VCC Platform Supervisor & Admin

NAM - California - Connect (Dialer)

NAM - California - Omnichannel Interactions

NAM - California - Motivate & Inspire

NAM - California - Workforce Management (WFM)

NAM - California - WebRTC

NAM - California - Statistics / Reporting

NAM - California - Conversation Analyzer

NAM - California - PCI Payments

NAM - California - SMS

NAM - California - Salesforce.com Integration

NAM - California - ZenDesk Integration

NAM - California - ServiceNow Integration

NAM - California - Zoho Integration

NAM - California - SAP Integration

NAM - California - Hosted IP PBX

NAM - California - Online Documentation (docs.newvoicemedia.com)

NAM - California - Community Hub

NAM - California - Service Cloud Voice (SCV)

Message

StatusPage nodes update

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 12, 2023 - 10:00 BST

2024-04-28 00:09:45 UTC UTC

STATUS

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2024-04-28 00:09:45 UTC UTC

STATUS

? minutes

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2024-04-28 00:09:45 UTC UTC

STATUS

? minutes

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2024-04-28 00:09:45 UTC UTC

STATUS

? minutes

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See more

2024-04-28 00:09:45 UTC UTC

STATUS

? minutes

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See more

Sign Up for More Vonage Service Cloud Voice (SCV) History

StatusGator has almost 2 years of Vonage Service Cloud Voice (SCV) status history.

No outages or status changes in the last 24 hours

Vonage Service Cloud Voice (SCV) status, last 24 hours:

1:00 AM
7:00 AM
1:00 PM
7:00 PM
1:00 AM
1:00 AM
1:00 PM
1:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Vonage Service Cloud Voice (SCV) Outage and Status History

We've been monitoring Vonage Service Cloud Voice (SCV) outages since May 11, 2022.
Here's the history of service outages we've observed from the Vonage Service Cloud Voice (SCV) Status Page:

Instant enriched data from
3,580 status pages

About Our Vonage Service Cloud Voice (SCV) Status Page Integration

Vonage Service Cloud Voice (SCV) is a Project Management, Video, IT, Communications, Audio, and APIs solution that StatusGator has been monitoring since May 2022. Over the past almost 2 years, we have collected data on on more than 249 outages that affected Vonage Service Cloud Voice (SCV) users. When Vonage Service Cloud Voice (SCV) publishes downtime on their status page, they do so across 144 components and 6 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Vonage Service Cloud Voice (SCV) to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular video services monitored on our platform. We've sent more than 4,400 notifications to our users about Vonage Service Cloud Voice (SCV) incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Vonage Service Cloud Voice (SCV) is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Vonage Service Cloud Voice (SCV) is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Vonage Service Cloud Voice (SCV) posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Vonage Service Cloud Voice (SCV) enters a pre-planned maintenance window, keeping you up to date.

Since Vonage Service Cloud Voice (SCV) publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Vonage Service Cloud Voice (SCV) posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Vonage Service Cloud Voice (SCV) has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Vonage Service Cloud Voice (SCV) has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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Vonage Service Cloud Voice (SCV) Down?

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