Is Tymeshift Chat Widget down?
Current Tymeshift Chat Widget status is UP

We checked the official Tymeshift Chat Widget Status Page 3 min. 39 sec. ago. Learn more
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Recent Tymeshift Chat Widget Outages and Issues

Follow the recent outages and downtime for Tymeshift Chat Widget in the table below.

Start Time

Type

Length

Message

Details

May 02, 2024 14:37 UTC

DOWN

5 minutes

Issues with Sunshine Conversations and AW Messaging in Multiple pods

See more
Start Time

May 02, 2024 14:37 UTC

Type DOWN
Affected Components

Chat - Static Assets

Chat - Mobile Apps

Chat - Chat SDK

Chat - API

Chat - Chat Conversation API

Chat - Zendesk Advocacy Widget (via chat)

Talk - Inbound Calls

Talk - Outbound Calls

Support - Web Widget

Support - Misc

Support - Talk (via Support)

Sell - Apps

Sell - Apps Marketplace

Guide - API

Support - Views

Support - Triggers & Automations

Support - SLAs

Support - Mobile Apps

Support - Support SDK

Support - API

Support - Apps

Support - Apps Marketplace

Support - Search

Support - Email

Support - Explore (via Support)

Support - Sell (via Support)

Support - Sunshine (via Support)

Support - Agent Workspace (via Support)

Support - Zendesk Advocacy Widget (via support)

Support - Sunco (via Support)

Guide - Articles / Knowledge Base

Guide - Search

Guide - Zendesk Advocacy Widget (via guide)

Chat - Dashboard

Chat - Chat Widget

Talk - Call Recordings / Transcriptions

Talk - Misc

Talk - Text Messages

Talk - Call Greetings

Talk - Talk Settings

Talk - Digital Calls

Sell - Mobile Synchronization

Sell - Email Service

Sell - Voice Service

Sell - Data Import Service

Sell - Search Service

Sell - API

Sell - Misc

Sell - Zendesk Advocacy Widget (via sell)

Support - Chat (via Support)

Talk - API

Support - Macros

Sell - Web Interface

Guide - Misc

Guide - Requests / Request Form

Talk - Zendesk Advocacy Widget (via talk)

Guide - Community

Support - Ticketing

Support - Agent Experience

Support - Social Channels

Chat - Misc

Message

Issues with Sunshine Conversations and AW Messaging in Multiple pods

Details

We’re actively working to address the general slowness and Internal Server Errors impacting several products due to this ongoing service incident, which affects customers in all Pods. We appreciate your patience. Next update in 30 min.

March 05, 2024 04:32 UTC

WARN

about 2 months

Merge organization (beta) feature temporarily disabled

See more
Start Time

March 05, 2024 04:32 UTC

Type WARN
Affected Components

Support - API

Support - Talk (via Support)

Support - Mobile Apps

Support - Support SDK

Support - Web Widget

Support - Misc

Support - Apps

Support - Email

Support - Chat (via Support)

Support - Explore (via Support)

Support - Sell (via Support)

Support - Agent Workspace (via Support)

Support - Zendesk Advocacy Widget (via support)

Support - Agent Experience

Support - Macros

Support - Social Channels

Chat - Dashboard

Chat - Chat Widget

Chat - Static Assets

Chat - Mobile Apps

Chat - Chat SDK

Chat - Misc

Chat - Chat Conversation API

Chat - Zendesk Advocacy Widget (via chat)

Support - Sunco (via Support)

Chat - API

Support - Apps Marketplace

Support - Search

Support - Views

Support - Triggers & Automations

Support - Sunshine (via Support)

Support - SLAs

Message

Merge organization (beta) feature temporarily disabled

Details

Due to a recently introduced software defect that has caused some closed tickets to be unintentionally be updated, we have temporarily disabled the merge organization feature (beta). We will provide an update once we're able to identify the root cause and fix the underlying issue, until then the merge organization feature will remain disabled indefinitely.

March 05, 2024 02:42 UTC

WARN

about 2 hours

Errors and performance issues across multiple pods with Zendesk Support and Merge organization (beta) feature temporarily disabled

See more
Start Time

March 05, 2024 02:42 UTC

Type WARN
Affected Components

Support - Mobile Apps

Support - Support SDK

Support - Web Widget

Support - Misc

Support - API

Support - Apps

Support - Email

Support - Chat (via Support)

Support - Talk (via Support)

Support - Explore (via Support)

Support - Sell (via Support)

Support - Agent Workspace (via Support)

Support - Zendesk Advocacy Widget (via support)

Support - Agent Experience

Support - Macros

Support - Social Channels

Support - Sunco (via Support)

Chat - Dashboard

Chat - Chat Widget

Chat - Static Assets

Chat - Mobile Apps

Chat - Chat SDK

Chat - Misc

Chat - Chat Conversation API

Chat - Zendesk Advocacy Widget (via chat)

Chat - API

Support - Apps Marketplace

Support - Search

Support - Views

Support - Triggers & Automations

Support - Sunshine (via Support)

Support - SLAs

Message

Errors and performance issues across multiple pods with Zendesk Support and Merge organization (beta) feature temporarily disabled

Details

We are investigating reports of errors and performance issues in Support on multiple pods. More information to come shortly.

February 26, 2024 18:27 UTC

DOWN

about 3 hours

Issues accessing product on Pod 29

See more
Start Time

February 26, 2024 18:27 UTC

Type DOWN
Affected Components

Sell - Misc

Sell - Web Interface

Sunshine Platform - Sandbox

Support - Web Widget

Support - Misc

Services - Answer Bot

Services - Admin Center

Support - Views

Support - Triggers & Automations

Support - SLAs

Support - Mobile Apps

Support - Support SDK

Support - API

Support - Apps

Support - Apps Marketplace

Support - Search

Support - Email

Support - Chat (via Support)

Support - Talk (via Support)

Support - Explore (via Support)

Support - Sell (via Support)

Support - Sunshine (via Support)

Support - Agent Workspace (via Support)

Support - Zendesk Advocacy Widget (via support)

Support - Agent Experience

Support - Macros

Support - Social Channels

Support - Sunco (via Support)

Guide - Articles / Knowledge Base

Guide - Community

Guide - Misc

Guide - API

Guide - Search

Guide - Zendesk Advocacy Widget (via guide)

Guide - Requests / Request Form

Chat - Dashboard

Chat - Chat Widget

Chat - Static Assets

Chat - Mobile Apps

Chat - Chat SDK

Chat - Misc

Chat - API

Chat - Chat Conversation API

Chat - Zendesk Advocacy Widget (via chat)

Talk - Inbound Calls

Talk - Outbound Calls

Talk - Call Recordings / Transcriptions

Talk - Misc

Talk - API

Talk - Zendesk Advocacy Widget (via talk)

Talk - Text Messages

Talk - Call Greetings

Talk - Talk Settings

Talk - Digital Calls

Sell - Mobile Synchronization

Sell - Data Import Service

Sell - Search Service

Sell - Apps

Sell - Apps Marketplace

Sell - Zendesk Advocacy Widget (via sell)

Sunshine Platform - Custom Objects

Sunshine Platform - Events and Profiles

Sunshine Platform - Webhooks

Sunshine Platform - Marketplace

Sunshine Platform - API Dashboard

Sunshine Conversations - Misc

Support - Ticketing

Sell - Email Service

Sell - Voice Service

Sell - API

Sunshine Platform - ZIS (Zendesk Integration Services)

Sunshine Platform - AWS Eventbridge Connector

Sunshine Platform - Incremental Ticket & Event Export API

Sunshine Platform - Developer Portal

Sunshine Conversations - Dashboard

Sunshine Conversations - Core API & Webhooks

Sunshine Conversations - Hosted WhatsApp API Clients

Sunshine Conversations - SDKs

Sunshine Conversations - Third-Party Channels

Services - Billing

Services - Insights / GoodData

Message

Issues accessing product on Pod 29

Details

We are investigating an issue that is impacting a subset of customers on Pod 29, causing access issues and preventing use of the product. We will provide further updates soon.

February 08, 2024 20:22 UTC

DOWN

about 6 hours

Chats not being assigned for customers using Agent Workspace on Pod 27

See more
Start Time

February 08, 2024 20:22 UTC

Type DOWN
Affected Components

Chat - Dashboard

Chat - Chat Widget

Chat - Static Assets

Chat - Mobile Apps

Chat - Chat SDK

Chat - Misc

Chat - API

Chat - Chat Conversation API

Chat - Zendesk Advocacy Widget (via chat)

Message

Chats not being assigned for customers using Agent Workspace on Pod 27

Details

The fix applied to address the issues with chat assignment is proving effective, and as a result this incident is now resolved. Thank you for your patience during our investigation.

2024-05-04 03:51:47 UTC UTC

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2024-05-04 03:51:47 UTC UTC

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2024-05-04 03:51:47 UTC UTC

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2024-05-04 03:51:47 UTC UTC

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2024-05-04 03:51:47 UTC UTC

STATUS

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Sign Up for More Tymeshift Chat Widget History

StatusGator has over 1 year of Tymeshift Chat Widget status history.

No outages or status changes in the last 24 hours

Tymeshift Chat Widget status, last 24 hours:

4:00 AM
10:00 AM
4:00 PM
10:00 PM
4:00 AM
4:00 AM
4:00 PM
4:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

Tymeshift Chat Widget Outage and Status History

We've been monitoring Tymeshift Chat Widget outages since September 12, 2022.
Here's the history of service outages we've observed from the Tymeshift Chat Widget Status Page:

  • Up

  • Warn

  • Down

Instant enriched data from
3,580 status pages

About Our Tymeshift Chat Widget Status Page Integration

Tymeshift Chat Widget is a Project Management solution that StatusGator has been monitoring since September 2022. Over the past over 1 year, we have collected data on on more than 182 outages that affected Tymeshift Chat Widget users. When Tymeshift Chat Widget publishes downtime on their status page, they do so across 93 components and 10 groups using 3 different statuses: up, warn, and down which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Tymeshift Chat Widget to get notified when it's down or has an outage. We've sent more than 300 notifications to our users about Tymeshift Chat Widget incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Tymeshift Chat Widget is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Tymeshift Chat Widget is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Tymeshift Chat Widget does not post separate notifications for planned maintenance work so we are unable to send notifications when maintenance windows begin. If you need Tymeshift Chat Widget maintenance notifications, please email us.

Tymeshift Chat Widget does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Tymeshift Chat Widget maintenance events into your unified calendar.

When Tymeshift Chat Widget posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Tymeshift Chat Widget has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Tymeshift Chat Widget has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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