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Current Tymeshift Community status is UP

We checked the official Tymeshift Community Status Page 4 min. 3 sec. ago. Learn more
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Recent Tymeshift Community Outages and Issues

Follow the recent outages and downtime for Tymeshift Community in the table below.

Start Time

Type

Length

Message

Details

May 02, 2024 14:37 UTC

DOWN

5 minutes

Issues with Sunshine Conversations and AW Messaging in Multiple pods

See more
Start Time

May 02, 2024 14:37 UTC

Type DOWN
Affected Components

Chat - Static Assets

Chat - Mobile Apps

Chat - Chat SDK

Chat - API

Chat - Chat Conversation API

Chat - Zendesk Advocacy Widget (via chat)

Talk - Inbound Calls

Talk - Outbound Calls

Support - Web Widget

Support - Misc

Support - Talk (via Support)

Sell - Apps

Sell - Apps Marketplace

Guide - API

Support - Views

Support - Triggers & Automations

Support - SLAs

Support - Mobile Apps

Support - Support SDK

Support - API

Support - Apps

Support - Apps Marketplace

Support - Search

Support - Email

Support - Explore (via Support)

Support - Sell (via Support)

Support - Sunshine (via Support)

Support - Agent Workspace (via Support)

Support - Zendesk Advocacy Widget (via support)

Support - Sunco (via Support)

Guide - Articles / Knowledge Base

Guide - Search

Guide - Zendesk Advocacy Widget (via guide)

Chat - Dashboard

Chat - Chat Widget

Talk - Call Recordings / Transcriptions

Talk - Misc

Talk - Text Messages

Talk - Call Greetings

Talk - Talk Settings

Talk - Digital Calls

Sell - Mobile Synchronization

Sell - Email Service

Sell - Voice Service

Sell - Data Import Service

Sell - Search Service

Sell - API

Sell - Misc

Sell - Zendesk Advocacy Widget (via sell)

Support - Chat (via Support)

Talk - API

Support - Macros

Sell - Web Interface

Guide - Misc

Guide - Requests / Request Form

Talk - Zendesk Advocacy Widget (via talk)

Guide - Community

Support - Ticketing

Support - Agent Experience

Support - Social Channels

Chat - Misc

Message

Issues with Sunshine Conversations and AW Messaging in Multiple pods

Details

We’re actively working to address the general slowness and Internal Server Errors impacting several products due to this ongoing service incident, which affects customers in all Pods. We appreciate your patience. Next update in 30 min.

March 13, 2024 23:20 UTC

DOWN

about 2 months

Guide ticket forms not loading, Issues with favicon indexing in Google, and Merge organization (beta) feature temporarily disabled

See more
Start Time

March 13, 2024 23:20 UTC

Type DOWN
Affected Components

Explore - Data Extraction & Transformation

Explore - Live Data Streaming

Guide - Articles / Knowledge Base

Guide - Community

Guide - Misc

Guide - Search

Guide - Zendesk Advocacy Widget (via guide)

Explore - Data Exploration & Visualization

Explore - Dashboard Scheduling & Sharing

Explore - Zendesk Advocacy Widget (via explore)

Guide - API

Explore - Misc

Message

Guide ticket forms not loading, Issues with favicon indexing in Google, and Merge organization (beta) feature temporarily disabled

Details

The issue causing Guide ticket forms to not load properly continues to be investigated by our technical teams. We will provide another update when we have new information to share.

March 13, 2024 21:37 UTC

DOWN

about 2 hours

Guide ticket forms not loading, Issues with favicon indexing in Google, and Merge organization (beta) feature temporarily disabled

See more
Start Time

March 13, 2024 21:37 UTC

Type DOWN
Affected Components

Guide - Articles / Knowledge Base

Guide - Community

Guide - Misc

Guide - Search

Guide - Zendesk Advocacy Widget (via guide)

Guide - Requests / Request Form

Explore - Data Extraction & Transformation

Explore - Data Exploration & Visualization

Explore - Dashboard Scheduling & Sharing

Explore - Zendesk Advocacy Widget (via explore)

Explore - Live Data Streaming

Guide - API

Explore - Misc

Message

Guide ticket forms not loading, Issues with favicon indexing in Google, and Merge organization (beta) feature temporarily disabled

Details

We are investigating reports of Guide ticket forms on the request page not loading properly across all pods. We will provide another update in 30 minutes or when we have new information to share.

February 26, 2024 18:27 UTC

DOWN

about 3 hours

Issues accessing product on Pod 29

See more
Start Time

February 26, 2024 18:27 UTC

Type DOWN
Affected Components

Sell - Misc

Sell - Web Interface

Sunshine Platform - Sandbox

Support - Web Widget

Support - Misc

Services - Answer Bot

Services - Admin Center

Support - Views

Support - Triggers & Automations

Support - SLAs

Support - Mobile Apps

Support - Support SDK

Support - API

Support - Apps

Support - Apps Marketplace

Support - Search

Support - Email

Support - Chat (via Support)

Support - Talk (via Support)

Support - Explore (via Support)

Support - Sell (via Support)

Support - Sunshine (via Support)

Support - Agent Workspace (via Support)

Support - Zendesk Advocacy Widget (via support)

Support - Agent Experience

Support - Macros

Support - Social Channels

Support - Sunco (via Support)

Guide - Articles / Knowledge Base

Guide - Community

Guide - Misc

Guide - API

Guide - Search

Guide - Zendesk Advocacy Widget (via guide)

Guide - Requests / Request Form

Chat - Dashboard

Chat - Chat Widget

Chat - Static Assets

Chat - Mobile Apps

Chat - Chat SDK

Chat - Misc

Chat - API

Chat - Chat Conversation API

Chat - Zendesk Advocacy Widget (via chat)

Talk - Inbound Calls

Talk - Outbound Calls

Talk - Call Recordings / Transcriptions

Talk - Misc

Talk - API

Talk - Zendesk Advocacy Widget (via talk)

Talk - Text Messages

Talk - Call Greetings

Talk - Talk Settings

Talk - Digital Calls

Sell - Mobile Synchronization

Sell - Data Import Service

Sell - Search Service

Sell - Apps

Sell - Apps Marketplace

Sell - Zendesk Advocacy Widget (via sell)

Sunshine Platform - Custom Objects

Sunshine Platform - Events and Profiles

Sunshine Platform - Webhooks

Sunshine Platform - Marketplace

Sunshine Platform - API Dashboard

Sunshine Conversations - Misc

Support - Ticketing

Sell - Email Service

Sell - Voice Service

Sell - API

Sunshine Platform - ZIS (Zendesk Integration Services)

Sunshine Platform - AWS Eventbridge Connector

Sunshine Platform - Incremental Ticket & Event Export API

Sunshine Platform - Developer Portal

Sunshine Conversations - Dashboard

Sunshine Conversations - Core API & Webhooks

Sunshine Conversations - Hosted WhatsApp API Clients

Sunshine Conversations - SDKs

Sunshine Conversations - Third-Party Channels

Services - Billing

Services - Insights / GoodData

Message

Issues accessing product on Pod 29

Details

We are investigating an issue that is impacting a subset of customers on Pod 29, causing access issues and preventing use of the product. We will provide further updates soon.

January 12, 2024 03:57 UTC

WARN

about 10 hours

Zendesk connectivity issues for some users in India

See more
Start Time

January 12, 2024 03:57 UTC

Type WARN
Affected Components

Support - Email

Services - Answer Bot

Services - Admin Center

Tymeshift - Zendesk App

Tymeshift - Time & Attendance

Tymeshift - Schedule

Support - Search

Support - Support SDK

Support - Misc

Support - API

Support - Apps

Support - Apps Marketplace

Support - Chat (via Support)

Support - Talk (via Support)

Support - Explore (via Support)

Guide - Requests / Request Form

Chat - Chat Widget

Chat - Static Assets

Chat - Mobile Apps

Chat - Chat SDK

Chat - Misc

Chat - API

Talk - Outbound Calls

Talk - Call Recordings / Transcriptions

Talk - Misc

Talk - API

Talk - Zendesk Advocacy Widget (via talk)

Talk - Call Greetings

Talk - Talk Settings

Sunshine Conversations - Core API & Webhooks

Sell - Web Interface

Chat - Dashboard

Explore - Zendesk Advocacy Widget (via explore)

Sell - API

Support - Ticketing

Support - Views

Support - Triggers & Automations

Support - SLAs

Support - Mobile Apps

Support - Sell (via Support)

Support - Sunshine (via Support)

Support - Agent Workspace (via Support)

Support - Zendesk Advocacy Widget (via support)

Support - Agent Experience

Support - Macros

Support - Social Channels

Support - Sunco (via Support)

Guide - Articles / Knowledge Base

Guide - Community

Guide - Misc

Guide - API

Guide - Search

Guide - Zendesk Advocacy Widget (via guide)

Chat - Chat Conversation API

Chat - Zendesk Advocacy Widget (via chat)

Talk - Inbound Calls

Talk - Digital Calls

Explore - Dashboard Scheduling & Sharing

Explore - Misc

Explore - Live Data Streaming

Sell - Mobile Synchronization

Sell - Email Service

Sell - Voice Service

Sell - Data Import Service

Sell - Search Service

Sell - Misc

Sell - Apps

Sell - Apps Marketplace

Sell - Zendesk Advocacy Widget (via sell)

Sunshine Conversations - Dashboard

Sunshine Conversations - Hosted WhatsApp API Clients

Sunshine Conversations - SDKs

Sunshine Conversations - Third-Party Channels

Sunshine Conversations - Misc

Services - Billing

Services - Insights / GoodData

Tymeshift - Forecast

Tymeshift - Admin function

Tymeshift - Reporting

Explore - Data Extraction & Transformation

Explore - Data Exploration & Visualization

Talk - Text Messages

Support - Web Widget

Message

Zendesk connectivity issues for some users in India

Details

We are aware of Zendesk access issues for a small subset of users in India. Current indications point to a regional network issue and we are working with service providers to mitigate the issue. We will provide an update here when more information is available.

No outages or status changes in the last 24 hours

Tymeshift Community status, last 24 hours:

7:00 AM
1:00 PM
7:00 PM
1:00 AM
7:00 AM
7:00 AM
7:00 PM
7:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

Tymeshift Community Outage and Status History

We've been monitoring Tymeshift Community outages since September 12, 2022.
Here's the history of service outages we've observed from the Tymeshift Community Status Page:

  • Up

  • Warn

  • Down

Instant enriched data from
3,580 status pages

About Our Tymeshift Community Status Page Integration

Tymeshift Community is a Project Management solution that StatusGator has been monitoring since September 2022. Over the past over 1 year, we have collected data on on more than 182 outages that affected Tymeshift Community users. When Tymeshift Community publishes downtime on their status page, they do so across 93 components and 10 groups using 3 different statuses: up, warn, and down which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Tymeshift Community to get notified when it's down or has an outage. We've sent more than 300 notifications to our users about Tymeshift Community incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Tymeshift Community is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Tymeshift Community is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Tymeshift Community does not post separate notifications for planned maintenance work so we are unable to send notifications when maintenance windows begin. If you need Tymeshift Community maintenance notifications, please email us.

Tymeshift Community does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Tymeshift Community maintenance events into your unified calendar.

When Tymeshift Community posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Tymeshift Community has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Tymeshift Community has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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