Is FACTS Chat Support Service down?
Current FACTS Chat Support Service status is UP

We checked the official FACTS Chat Support Service Status Page 4 min. 51 sec. ago. Learn more
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Recent FACTS Chat Support Service Outages and Issues

Follow the recent outages and downtime for FACTS Chat Support Service in the table below.

Start Time

Type

Length

Message

Details

April 09, 2024 17:12 UTC

WARN

1 day

Performance Issues

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Start Time

April 09, 2024 17:12 UTC

Type WARN
Affected Components

Chat Support Service

Message

Performance Issues

Details

We are aware of performance issues impacting FACTS Chat Support Service. Resources are currently engaged in identifying and resolving the issue. We apologize for the inconvenience and thank you for your patience.

April 05, 2024 20:22 UTC

WARN

about 1 hour

Performance Issues

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Start Time

April 05, 2024 20:22 UTC

Type WARN
Affected Components

Chat Support Service

Message

Performance Issues

Details

We are aware of performance issues impacting chat. Resources are currently engaged in identifying and resolving the issue. We apologize for the inconvenience and thank you for your patience.

February 29, 2024 20:00 UTC

WARN

1 day

Chat Support Service Issues

See more
Start Time

February 29, 2024 20:00 UTC

Type WARN
Affected Components

Chat Support Service

Message

Chat Support Service Issues

Details

We are experiencing intermittent issues with our FACTS Chat feature and are currently working to resolve it. If you experience issues or delays, please contact our Customer Support team at 866-800-6593.

No outages or status changes in the last 24 hours

FACTS Chat Support Service status, last 24 hours:

4:00 AM
10:00 AM
4:00 PM
10:00 PM
4:00 AM
4:00 AM
4:00 PM
4:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

FACTS Chat Support Service Outage and Status History

We've been monitoring FACTS Chat Support Service outages since December 3, 2020.
Here's the history of service outages we've observed from the FACTS Chat Support Service Status Page:

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,570 status pages

About Our FACTS Chat Support Service Status Page Integration

FACTS Chat Support Service is an Education solution that StatusGator has been monitoring since December 2020. Over the past over 3 years, we have collected data on on more than 159 outages that affected FACTS Chat Support Service users. When FACTS Chat Support Service publishes downtime on their status page, they do so across 31 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor FACTS Chat Support Service to get notified when it's down, is under maintenance, or has an outage. We've sent more than 200 notifications to our users about FACTS Chat Support Service incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If FACTS Chat Support Service is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when FACTS Chat Support Service is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

FACTS Chat Support Service posts separate notifications for planned maintenance work. StatusGator will notify subscribers when FACTS Chat Support Service enters a pre-planned maintenance window, keeping you up to date.

FACTS Chat Support Service does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate FACTS Chat Support Service maintenance events into your unified calendar.

When FACTS Chat Support Service posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When FACTS Chat Support Service has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because FACTS Chat Support Service has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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